SERVPRO of Elk Grove / Laguna Employee Photos

John Luna

John Luna holds the esteemed position of Technician at SERVPRO of Elk Grove/Laguna, where he proudly contributes four years of unwavering dedication within the SERVPRO® domain. Having successfully graduated from our exacting SERVPRO Employee Certification Training Program, he has undergone comprehensive instruction in advanced cleaning and restoration methodologies, coupled with adept utilization of our state-of-the-art equipment. Emphasizing the paramount importance of attentive listening and superior customer service, this program stands as a testament to our commitment to excellence.

Fueled by a robust work ethic and an innate drive to serve our clientele, John Luna embodies the ethos of our organization, consistently exemplifying the values of diligence and customer-centricity. 

Edmond Santos

Edmond Santos serves as a Technician at SERVPRO of Elk Grove/Laguna, bringing to the team four years of seasoned expertise within the SERVPRO® framework. His tenure includes successful completion of our rigorous SERVPRO Employee Certification Training Program, a comprehensive regimen designed to instill proficiency in advanced cleaning and restoration methodologies, alongside meticulous training in the optimal utilization of our cutting-edge equipment. Emphasizing the pivotal roles of attentive listening and exemplary customer service, this program underscores our organizational commitment to excellence.

Edmond's professional ethos is characterized by unwavering determination, relentless drive, and an indefatigable work ethic, all of which position him as a cornerstone member of our distinguished team. 

Terron Buggs

Terron Buggs serves as a Crew Chief at SERVPRO of Elk Grove/Laguna, boasting a commendable tenure of three years within the organization. He has successfully completed our comprehensive SERVPRO Employee Certification Training Program, which encompasses advanced cleaning and restoration methodologies alongside proficient utilization of cutting-edge equipment. This program also underscores the significance of adept listening skills and impeccable customer service standards. Additionally, Terron holds prestigious certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician and Fire and Smoke Restoration Technician. His proficiency extends to the utilization of DocuSketch. Renowned within our establishment for his unwavering dedication and meticulous attention to detail, Terron consistently upholds a strong work ethic, embodying the ethos of excellence synonymous with our organization.

Stevie Taraya

Stevie Taraya holds the position of Production Estimator at SERVPRO of Elk Grove/Laguna, where he brings to bear two years of dedicated service within the SERVPRO® organization. He is a graduate of our rigorous SERVPRO Employee Certification Training Program, an intensive curriculum covering advanced cleaning and restoration methodologies, as well as the adept utilization of cutting-edge equipment. Emphasizing both attentive listening and exemplary customer service, this program stands as a hallmark of our commitment to excellence.

In addition to his comprehensive training, Stevie boasts certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician, alongside specialized instruction in DocuSketch. Renowned within our office for his meticulous attention to detail, Stevie exemplifies a resolute work ethic, consistently delivering results of the highest caliber.

Nooria Amin

Nooria Amin assumes the pivotal role of Job File Coordinator at SERVPRO of Elk Grove/Laguna, bringing to our team a year of dedicated service. Her extensive background spans over a decade, marked by proficient customer relations management, adept office administration, and a penchant for professional organization. Notably, she is renowned for her unwavering commitment to excellence. Nooria's kind demeanor, coupled with her drive and reliability, renders her an indispensable asset to our team.

Veronica Diaz

Veronica Diaz holds the esteemed position of Office Manager at SERVPRO of Elk Grove/Laguna, boasting a tenure of over one year within our organization. With a robust background encompassing five years of dedicated experience in office management, she brings a wealth of expertise to her role. Armed with a degree in Business Administration and licensure in Cosmetology, Veronica's multifaceted skill set underscores her versatility. Outside of her professional pursuits, she balances the responsibilities of parenthood, nurturing two children alongside a beloved Shih Tzu. Renowned for her unwavering drive, resilience, and decisive leadership, Veronica stands as a cornerstone of our team, contributing immeasurably to our collective success.

Dane Hughes

Dane Hughes assumes the role of Estimator at SERVPRO of Elk Grove/Laguna, boasting an impressive tenure exceeding 13 years within our esteemed organization. His comprehensive expertise is fortified by his successful completion of our rigorous SERVPRO Employee Certification Training Program, which equips participants with advanced cleaning and restoration methodologies alongside adept utilization of cutting-edge equipment. This program also underscores the paramount importance of honing listening skills and cultivating exemplary customer service standards. Dane's proficiency is further exemplified by his certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician, complemented by specialized training in DocuSketch. Revered within our establishment for his unwavering work ethic and meticulous attention to detail, Dane epitomizes excellence and serves as a distinguished asset to our team.

Loralei Langford

Loralei Langford holds the crucial role of Marketing Support Coordinator at SERVPRO of Elk Grove/Laguna, where she has made significant contributions for over a year, firmly establishing herself as an integral part of our team. Currently pursuing a Business Marketing degree, she is on track to graduate in spring 2025. Drawing from her experience in online marketing for local dance studios and schools, Loralei possesses a nuanced understanding of digital outreach strategies. Outside of marketing, she enjoys teaching ballet and immersing herself in the art form, holding a distinguished teaching certificate from the renowned Cecchetti Ballet method, alongside accolades from advanced ballet examinations. Loralei's innate creativity and unwavering commitment make her an indispensable asset to our team.

Ashley Blackburn

Ashley Blackburn is a distinguished Sales Representative at SERVPRO of Elk Grove/Laguna, boasting over four years of experience within our organization. Prior to her time here, she accrued extensive experience in hospitality across the greater Sacramento area. Originating from the Bay Area, Ashley relocated to Sacramento at the age of 18. Outside of work, Ashley delights in spending quality time with her five-year-old son and engaging in activities like playing Legos. During her leisure, she enjoys outdoor pursuits such as hiking, camping, swimming, and bridge climbing, alongside maintaining a keen interest in fitness and scuba diving. Ashley's positivity, infectious joy, and determination underscore her pivotal role as a valued member of our team, contributing to our collective success.

Edgar Rodriquez

Edgar Rodriquez serves as a Technician at SERVPRO of Elk Grove/Laguna, his strong drive and meticulous attention to detail positioning him as a highly valued team member. He has successfully completed our rigorous SERVPRO® Employee Certification Training Program, which encompasses advanced cleaning and restoration techniques, proficient utilization of state-of-the-art equipment, and prioritizes superior customer service. Through this program, Edgar has honed his listening skills and adeptness in exceeding customer expectations, further solidifying his role as an asset to our team.