What our Customers say...

General Testimonials

Luis, Terron, Edmund and Jessie were professional, friendly, knowledgeable and got the complicated job done right the first time! Dane (who came on weekends) was also amazing. Rockstars all!

Luis, Terron, Edmond, and Jessie did work at our home. They were very professional, efficient, polite, and kept the area clean.

I worked with Luis, Terron, Edgar, and Edmond. Service was fast and professional. They were also compassionate which is important when you’re going through what I went through. Sewer back ups aren’t fun but they made me laugh. Thanks guys.

Brandon at SERVPRO did a great inspection in our bathroom. Showed me how the devices worked and where there were elevated areas that we should keep an eye on. Thankfully no drastic demos need to take place in the bathroom but I am grateful for SERVPRO coming out and giving us peace of mind in our home.

Terron and Luis arrived promptly and were very professional and explained the process and everything they were there to do. I felt good about the whole procedure. They answered all of my questions and concerns!

Stevie and crew were great! Especially dealing with a paranoid homeowner. Appreciate their patience and attention to detail. They took time to explain everything they were doing from start to finish.

BRANDON, Dane, and Edmond put the “PRO” in SERVPRO. They did an amazing job at our house. Would highly recommend them.

So impressed with the customer service. Stevie and his crew were very professional, punctual and hard working! I would highly recommend SERVPRO of Elk Grove to neighbors and friends! 

This Elk Grove team is 100/10. They helped us out same day. They were at our property within 30 mins! Everyone from the person who answered the phone was wonderful! Dane, Brandon and Edmond did a fantastic job! Dan bent over backwards to make sure we were taken care of! We super appreciate this team! 

I had a great experience with Dane and his team from SERVPRO Elk Grove. They were very professional, polite, easy to talk and informative. They were able to remediate my bathroom in a timely manner, and were clean throughout the process. My Estimator Stevie was also great. He was very thorough knowledgeable and responsive to answering all of my questions. I would definitely recommend SERVPRO.

Very responsive for my emergency. Their techs were very professional, communicated well, showed up when they said they would, updated us the whole way and I felt very comfortable having them in my home. A+ Service!

First, the team is wonderful to work with. They keep you up to date on the status of the work start date. They were easy to reach and very patient with questions. The office staff is so professional. They took each one of my calls. Which was a lot because of the lack of professionalism by my Home Owners Association. The ladies in the office helped a great deal with getting the issues resolved. I would use this company again. Thank you

SERVPRO is a top-notch company! They went above and beyond to help me through my stressful event. They are timely, efficient and straight forward with every step. I highly recommend SERVPRO. 

So far, a top-notch job as far as I can see. The people on your team are always professional and willing to answer any questions I have. I have complete confidence and am looking forward to the completion. 

Professional staff! Always arrived on time and kept me informed of what was going on. The supervisor and was right on top of things. Would definitely recommend!

SERVPRO provided fast and professional service. I would definitely recommend them to friends and family.

This team has it DIALED IN!! From the first dehumidifier being placed to the last bit of paint drying on our garage ceiling, we felt we were in capable, knowledgeable hands.