When SERVPRO Finds Mold In The Commercial Business or Home

11/21/2022 (Permalink)

Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours, and can produce allergens and irritants that have the potential to cause other health effects. 

Mold? 

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The SERVPRO Mold Remediation Process 

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

1. Emergency Contact - 915-525-1241

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

2. Inspection and Mold Damage Assessment

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

3. Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

4. Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

5. Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

6. Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

7. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

If you notice any mold in your home or business give us a call! SERVPRO of Elk Grove / Laguna is here to help! (916) 525-1241. 

Immediate Services For Elk Grove / Laguna

11/17/2022 (Permalink)

SERVPRO of Elk Grove / Laguna provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Elk Grove. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 916-525-1241

Residential Services

Whether your Elk Grove needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Elk Grove or Laguna commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.

• Commercial Water Damage Restoration

Personal Hygiene And Washing After A Disaster Is Important

11/17/2022 (Permalink)

When disaster strikes, SERVPRO of Elk Grove / Laguna  is here to help.  We also pulled together some tips courtesy of the CDC:

• Good basic personal hygiene and hand washing are critical to help prevent the spread of illness and disease. Clean, safe running water is essential for proper hygiene and hand washing.
• Hygiene is especially important in an emergency such as a flood, hurricane, or earthquake, but finding clean, safe running water can sometimes be difficult. The following information will help to ensure good hygiene and handwashing in the event of an emergency.
• Disaster Supplies Kit (Hygiene Supplies)
• Before an emergency, make sure you have created a Disaster Supplies Kit.
  Handwashing
• Keeping hands clean during an emergency helps prevent the spread of germs. If your tap water is not safe to use, wash your hands with soap and water that has been boiled or disinfected. Follow these steps to make sure you wash your hands properly:
• Wet your hands with clean, running water (warm or cold) and apply soap.
  Rub your hands together to make a lather and scrub them well; be sure to scrub the backs of your hands, between your fingers, and under your nails.
  Continue rubbing your hands for at least 20 seconds. Need a timer? Hum the "Happy Birthday" song from beginning to end twice.
  Rinse your hands well under running water.
  Dry your hands using a clean towel or air dry them.
  A temporary hand washing station can be created by using a large water jug that contains clean water (for example, boiled or disinfected).
• Washing hands with soap and water is the best way to reduce the number of germs on them. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol. Alcohol-based hand sanitizers can quickly reduce the number of germs on hands in some situations, but sanitizers do not eliminate all types of germs.
• Hand sanitizers are not effective when hands are visibly dirty.
• When to Wash HandsPhoto of cupped hands under running water.
• Wash hands with soap and clean, running water (if available):
• Before, during, and after preparing food
  Before eating food
  After using the toilet
  After changing diapers or cleaning up a child who has used the toilet
  Before and after caring for someone who is sick
  After blowing your nose, coughing, or sneezing
  After touching an animal or animal waste
  After touching garbage
  Before and after treating a cut or wound
  Other Hand Hygiene Resources
• Food and Water Safety and Hand Hygiene Resources
  Handwashing: Clean Hands Save Lives
  Do not use contaminated water to wash dishes, brush your teeth, wash and prepare food, or make ice.
• Bathing
• Bathing after a water-related emergency should only be done with clean, safe water. Listen to local authorities for further instructions. Sometimes water that is not safe to drink can be used for bathing.
• Dental Hygiene
• Brushing your teeth after a water-related emergency should only be done with clean, safe water. Listen to local authorities to find out if tap water is safe to use.
  Visit the Safe Drinking Water for Personal Use page for more information about making your water safe for brushing your teeth.
  You may visit CDC's Oral Health Web site for complete dental hygiene information.
  Wound Care
• Keeping wounds clean and covered is crucial during an emergency. If you have open cuts or sores, keep them as clean as possible by washing well with soap and clean, safe water to control infection. If a wound develops redness, swelling, or drainage, seek immediate medical attention.
• When providing first aid for a wound, clean hands can help prevent infection (see Handwashing on this page). Visit Emergency Wound Care After a Natural Disaster to find complete information on caring for wounds.
• Healthcare professionals should visit Emergency Wound Management for Healthcare Professionals and Management of Vibrio vulnificus Wound Infections After a Disaster.
• For complete details visit: https://www.cdc.gov/disasters/floods/sanitation.html 

Smoke And Fire Restoration

11/16/2022 (Permalink)

If you are faced with fire damage, call SERVPRO of Elk Grove / Laguna at 916-525-1241 for 24/7 emergency service.

Dealing with water or fire damage can stressful. Hopefully, you have had a chance to work with SERVPRO of Fair Oaks/Folsom to get you through that trying time. However, when it is all said and done, you may have some remodeling to do. Though it is certainly rough to deal with the damage, remodeling can be enjoyable and even fun. 

According to ImproveNet.com there are quite of few things to consider when repairing after fire and smoke damage:

Average Cost of Fire and Smoke Damage Restoration and Repair 

The average cost of repair and restoration services after fire and smoke damage is $2,950. The total cost that a homeowner pays for such repairs will depend on the location and extent of the damage. For example, fire damage to a kitchen may cost more to repair than damage to a closet due to the expense of replacing costly cabinets and appliances. The out of pocket amount that a homeowner pays to have fire and smoke damage repairs might be reduced by homeowner's insurance coverage. 

Types of Repairs for Fire and Smoke Damage 

Water used to extinguish a fire can saturate the walls and floors of the home. The water can quickly cause mold growth and wood rot if the water isn't removed and the home thoroughly dried. Soot from the fire can saturate and stain anything upholstered. Professional restoration is needed in order to salvage the furnishings as well as linens, draperies and carpet. Smoke discoloration and odors can pervade almost everything in a home, including furnishings, carpets and rugs, linens and clothing. Professional restoration is essential in order to save those items. The smoke can also damage the home's air ducts, resulting in foul odors each time the furnace or air conditioner turns on. Restoration and repair services are needed to clean the ducts before the HVAC system is used again.

The Dryer: A Possible Hazard

11/16/2022 (Permalink)

There’s perhaps nothing scarier for homeowners than the ignition of an unwanted fire in the home. When we consider our ideas of the most frequent catalysts of residential fires, the laundry room is most likely not included in that list. A whopping 92% of residential fires originate from an object in the laundry room, according to the National Fire Protection Agency. It may come as a surprise that this object is something that you use on a daily basis: the clothes dryer. Because fires have the ability to spread rapidly to other rooms and areas of the home, it is crucial to learn why clothes dryers can ignite fires and understand what steps you can take to protect your home.

Clean That Lint Filter!

One of the leading causes of clothes dryer fires is neglecting to clean the lint filter, a simple action that only takes seconds. It’s important to clean out the lint filter because lint is highly flammable and with each load, more and more lint accumulates in the lint filter. Additionally, too much lint in the filter can prevent proper airflow, which increases the risk for fire. Therefore, be sure to clean out your dryer’s lint filter between every load. It isn’t sufficient to only clean it out once a week or even once every few days. It’s a small action that can protect your home from disaster in the long run.

Other Ways to Prevent Dryer Fires

In addition to cleaning the lint filter daily, it is also crucial to take several other precautions in order to lower the chances of a fire igniting in your laundry room.

• Pay Close Attention To Clothing Labels

Be sure to check tags for drying instructions on every item that you intend to put in your dryer. Often, tags will tell you the specific heat setting required for that particular item, which can range anywhere from “tumble dry low” to “high heat”. Following these instructions is incredibly important. Some items that require a low drying temperature can contain types of rubber and, if exposed to high heat, the likelihood of a fire igniting may increase.

• Check the Outdoor Vent Flap

While we’re most familiar with managing the dryer inside of the house, it’s important to remember that dryers have outdoor vent flaps as well. This vent flap plays a key role in filtering out lint and hot air from the dryer. As a result, a fire can ignite if the vent flap becomes obstructed. Check your vent flap for debris on a regular basis in order to prevent an unwanted fire.

• Move Flammable Objects Away from the Dryer

In many homes, the laundry room stores general cleaning supplies for the household. However, keeping cleaning supplies located in close proximity to the dryer is risky, as cleaning materials are generally highly flammable. In the event that a fire ignites in the clothes dryer, the fire can spread quickly if there are other flammable materials nearby. Therefore, while it is best that cleaning supplies be stored in another room, be sure to at least keep them a safe distance from the dryer.

If Disaster Strikes…

While it’s a hard reality to face, it’s important to understand that unexpected fires can ignite, even if you take precautions. In the event that your home experiences fire damage as a consequence of a dryer fire, look no further than SERVPRO. We respond immediately and our experienced team of fire damage specialists will restore your home quickly and thoroughly. Damage to your home as a result of a fire is often a stressful and upsetting situation, but know that SERVPRO will be there every step of the way until your home is back to normal.

Flood Protection

11/16/2022 (Permalink)

Understanding Your Flood Risk is Vital in Preparation. 

Do you understand your true flood risk? Are you and your family prepared? On FloodSmart.gov you can find information to prepare you including the cost of flooding.  It only takes a few inches of water to cause major damage to your home and its contents. Use the online tool to show you what a flood does to your home and what it could cost, inch by inch.

Preparing for a flood is vital. Guard your home and businesses. 

For more information on the true cost of a flood visit: https://www.floodsmart.gov/floodsmart/pages/flooding_flood_risks/the_cost_of_flooding.jsp

Interested in knowing how SERVPRO can help you during your flood visit: http://www.SERVPROelkgrovelaguna.com/storm-flooding-restoration

Are you faced with water damage?  Call SERVPRO of Elk Grove / Laguna at 916-525-1241. We are here to help 24 hours a day, 7 days a week.

Visit our crew page.

For more information on our company click here.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Be Storm Ready, But Storm Prepared

10/31/2022 (Permalink)

Keep Emergency Kits on hand

There are many things you can do to prepare for a bad storm or other emergency.  One of these is to have a Home Emergency Kit/Car Emergency Kit on hand.  These kits are usually a collection of basic household/automobile items that you will need in an emergency, whether it’s a bad storm, a fire, or any other unexpected emergency. Try to assemble your kit as soon as possible so that it will be ready in case of an emergency and don't forget to rotate new items in so when you need it there will not be expired or out-of-date items.  You can also purchase premade kits from The Red Cross or other resources.

Have an emergency plan prepared

Depending on the severity of a storm or other event, it may take some time for help to arrive. Services like electricity and phone might be cut off for over a week. Emergency plans should be prepared with this information in mind. In addition to your emergency kit, which should include flashlights, batteries, and water, make an overall emergency plan with your family. Determine a place to meet if you need to leave your home in a hurry. Assign each member of your home with a task to make sure everyone gets out safely, including pets. SERVPRO offers an Emergency Readiness plan for businesses, but households should have a plan as well.

Know who to call to help with storm damage

Should your home experience significant damage during a storm, know who you can contact quickly to come out and assess and repair the damage. SERVPRO offers storm damage cleanup and restoration. With 24-hour emergency services offered, we’re “faster to any disaster”, with our highly trained technicians ready to help. Locally owned and operated, SERVPRO can help with storm, water, fire, or mold damage. Keep our information on hand as part of your emergency preparedness.

Is that a Commercial Biohazard?

10/19/2022 (Permalink)

At SERVPRO, we understand that any type of exposure to biological and chemical contaminants can pose some serious health threats and consequences. In a commercial setting, any type of sewage backup, blood cleanup or even chemical spill, can place YOU and all of the inhabitants of the area at risk. Upon recognizing the situation, your primary focus should be safety. After the area has been critically assessed, you should be well versed in the do’s and don’ts after a contamination.

What to Do After a Contamination

• Stay out of affected areas.
• Call emergency service personnel if the situation is life-threatening.
• Treat allbodily fluids as if they are contaminated.
• Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

• Don’t leave wet fabrics in place. Hang furs and leather goods.
• Don’t leave books, magazines, or other colored items on wet carpet or floors.
• Don’t use your household vacuum to remove water.
• Don’t use television or other household appliances.
• Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Situations that contain any biohazardous material or spills, should not be handled lightly. At SERVPRO, we care about our local community, as well as all of those that live in the area. If you have any questions, or would like to contact one of our professionals

Creating A Fire Safety Plan

10/18/2022 (Permalink)

CalFire has many great resources to help prepare you for a wildfire near you. Here is some information to get you started. CREATE A WILDFIRE ACTION PLANYour Wildfire Action Plan must be prepared, and familiar to all members of your household well in advance of a wildfire. Use the checklist below to help create your plan. Each family’s plan will be different, depending on a variety of issues, needs, and situations.

YOUR WILDFIRE ACTION PLAN CHECKLIST
Create an evacuation plan that includes:
• A designated emergency meeting location outside the fire or hazard area. This is critical to determine who has safely evacuated from the affected area.
• Several different escape routes from your home and community. Practice these often so everyone in your family is familiar in case of emergency.
• Have an evacuation plan for pets and large animals such as horses and other livestock.
• A Family Communication Plan that designates an out-of-area friend or relative as a point of contact to act as a single source of communication among family members in case of separation. (It is easier to call or message one person and let them contact others than to try and call everyone when phone, cell, and internet systems can be overloaded or limited during a disaster.)
Be Prepared:
• Have fire extinguishers on hand and train your family how to use them (check expiration dates regularly).
• Ensure that your family knows where your gas, electric, and water main shut-off controls are located and how to safely shut them down in an emergency.
• Assemble an Emergency Supply Kit for each person, as recommended by the American Red Cross. (See next section for details.)
• Maintain a list of emergency contact numbers posted near your phone and in your emergency supply kit.
• Keep an extra Emergency Supply Kit in your car in case you cannot get to your home because of fire or other emergency.
• Have a portable radio or scanner so you can stay updated on the fire.
• Tell your neighbors about Ready, Set, Go! and your Wildfire Action Plan.
To find out more visit: http://www.readyforwildfire.org/Wildfire-Action-Plan/
If you have suffered from a wildfire and need fire damage restoration, SERVPRO of Elk Grove / Laguna is here to help. Call us 24 hours as day at 916-525-1241 or visit our website for more information on all our services:
http://www.SERVPROelkgrovelaguna.com/

Smoke The Invisible Enemy

10/18/2022 (Permalink)

No property owner wants to experience a commercial building fire. The fire can be devastating, not only because of the damage the fire does but from the odor and discoloration the smoke leaves behind. Furthermore, while the building is closed, you can lose a great deal of money. However, before you hire a professional service in Danville, CA, to begin smoke cleaning, it can be important to understand exactly how the smoke damage can impact your building, your clients, and you.

Invisible Assailants

Although smoke can often be seen during a fire, the damage causing the lingering smoke odor can often be a result of components that are not always visible. These can include:

• Invisible and toxic gasses can contaminate the air. These gases can include carbon monoxide, hydrogen cyanide, and phosgene. The gases can be a highly foul-smelling contribution to the smoke.
• Particles of carbon called soot can cover the floors and walls. The fragments can float long distances from the fire and be deposited in unusual areas such as the cracks of bricks or under the heads of nails.
• Vapors of poisonous smoke can look like mist. The gaseous droplets can be poisonous and can cover items in your building with contaminates.

Cover Particles

Signs of smoke are often evident after a fire. Black stains covering the walls and ceiling of some rooms, soot covered floors, and an unpalatable odor are often visible signs of pollution left behind by the fire. But the acrid smell that lingers for weeks after a fire is often caused by a cloud of invisible particles left over from the flames. That is why smoke cleaning can be a tedious and unpleasant job.

Timely Restoration

Removing the smoke damage that can be seen may be easily done by a fire restoration and smoke cleaning team. On the other hand, removing the often acrid and unpleasant odor left behind can be difficult even when using scientific means. Sadly, the longer the odor lingers, the more difficult it can become to remove it completely.

If you’re dealing with smoke, soot, or fire damage call SERVPRO of Danville at 925-856-8180.

Plan Before The Flood

10/4/2022 (Permalink)

SERVPRO of Elk Grove / Laguna is here to help your during your water damage disaster.  Call us at 916-525-1241 for 24 hour 7 days a week emergency service.

Preparing for a flood even at work is important. OSHA's website has a plethora of information.  Being prepared for a flood and knowing how to respond is vital. Many think about their homes but not their businesses. Review OSHA's guidelines: 

Planning

Having an evacuation plan in place before a flood occurs can help avoid confusion and prevent injuries and property damage. A thorough evacuation plan should include:

• Conditions that will activate the plan
• Chain of command
• Emergency functions and who will perform them
• Specific evacuation procedures, including routes and exits
• Procedures for accounting for personnel, customers and visitors
• Equipment for personnel
• Review the plan with workers

For more details visit: https://www.osha.gov/dts/weather/flood/preparedness.html 

When water damage strikes, call SERVPRO of Elk Grove / Laguna at 916-525-1241.

How To Clean From A Fire

10/4/2022 (Permalink)

Household cleaning is not exactly on our list of "fun things to do". Sometimes we don’t even know how often household items should be cleaned. If you’re like me, I clean when it looks dirty (or company is coming over!) There has got to be a better way. I am always looking for new tips or suggestions. 

I recently came across this article from Today.com in the Home section. Take a look at some of these tips:

Door shelves:

• Remove items from the door shelves.
• Wipe down all shelves as well as any sticky and drippy containers with baking soda and water solution. Dry and return items.

Gasket:

• Wipe the gasket/seal with a mild detergent solution. Dry with a clean cloth.
• Pro tip from Mr. Appliance President Doug Rogers: To test the seal of the gasket, shut the door on a dollar bill and if it slides out easily, the gasket isn’t sealing tightly. Replace it to save energy and wear and tear on the fridge.

Door:

• Wipe down the door, edges, handle and top of the refrigerator with mild detergent solution. Dry.
• For stainless steel refrigerators, apply coconut oil with a soft cloth. Buff to remove excess.

Water dispenser:

• Because yeast and mold can build up on the dispenser spout, it should be cleaned every month or as needed.
• Pro tip from Carl Major, owner of Major Appliance, AC and Heating in Slidell, Louisiana:Major recommends cleaning the spout with a pipe cleaner (or small brush) alternately dipped in warm water, vinegar and hydrogen peroxide (in that order).
• For added safety, make sure to replace external water filters as recommended by the manufacturer.

Ice dispenser:

• The ice dispenser drawer actually can harbor mold and yeast, according to Allen Rathey, founder of Healthy House Institute.
• To clean the ice bin, turn the ice-maker off, remove the bin and discard the ice. Using lukewarm water and a mild dish detergent, wash the bin, rinse well and then dry.
• Cleaning option: Substitute distilled white vinegar for dish detergent.

For the complete article, visit:

HTTP://WWW.TODAY.COM/HOME/HOW-OFTEN-YOU-SHOULD-CLEAN-YOUR-REFRIGERATOR-RIGHT-WAY-DO-T103284?CID=PUBLIC-RSS_20160927

Need a professional? Call SERVPRO of Elk Grove / Laguna at 916-525-1241 today. We are here to help 24/7.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

What Causes Fires?

8/30/2022 (Permalink)

1. Cooking Equipment 

When a pot and pan splatter grease, it can take seconds to cause a fire. When cooking stay close by, especially if using oil or high temperatures. Keep combustibles away from the heat source (e.g. oven mitts, dish towels, paper towels).

2. Electrical Equipment
3. Make sure your outlets aren't overloaded 
4. Don't have electrical wires under heavy equipment 
5. Your Electrical appliances don't have loose or frayed cords/plugs

3.Candles 

Keep candles on a level surface, away from combustible materials and out of reach of children or pets. Always blow them out before leaving the house. 

4. Barbecues 

Use Barbecues away from the house, deck rails, and tree limbs. Maintenance them on a regular basis, clean removable parts (inside and out) with soapy water. Check for potential leaks in the connections by spraying them with soapy water; Watch if bubbles form when you open the gas.

5. Fire Pits
6. You may need a permit depending on where you live to have a fire. 
7. You have to have a permit if your fire is bigger than 2 ft tall and 3 ft diameter. 
8. Keep at least 25 ft away from structures and tree limbs. 
9. Use a screen over your fire to keep the sparks from flying 
10. Keep a bucket of water or a hose close by.

Summer Fires

8/30/2022 (Permalink)

With the heat of the summer, please keep in mind that the sun and winds will have dried out a lot of the surrounding plants and bushes.  So, if you plan on a bonfire, follow these tips in order to prevent a property or brush fire.

• Rake your yard or bag your grass clippings before starting a fire.
• Remove yard waste and dead branches around your property.
• Follow your local laws and regulations pertaining to burning and open flames.
• Dampen the ground around your fire pit and under it as well if you have a free-standing pit.
• Place your fire pit on pavers or cement.
• Keep a hose nearby.
• Never throw trash into the fire
• Don’t ever leave a fire unattended.
• Make sure children and pets stay 3 feet away from the fire.
• Fully extinguish the flames with sand and a bucket of water when the evening is over.

Embers stay hot for hours when extinguished.  When the fun is over, walk through the yard to clean up chairs and garbage that could easily ignite.  Run water on the pit until you are confident the heat won’t pose a risk.  Be mindful that you don’t spray the fire with a strong jet of water.  Doing so may cause embers to shower the area and ignite your belongings. 

Make The Fire Escape Plan

8/30/2022 (Permalink)

If a fire strikes in your home, you won't have much time to react. Smoke inhalation can overwhelm a child or adult in less than two minutes. Be prepared by making a fire evacuation plan with your family so everyone makes it out of the house quickly and safely.

A Map, a Plan, an Assignment

First, sketch a map of your house's floor plan. Hold a family meeting, and familiarize your children with the map by pointing out where each room in the house is. Pasting a photo of each family member inside his or her respective bedroom on the map may help younger children. Once your children understand the map, draw a red line from each room to show the exit route. If possible, draw an alternate route out of each room through a window, in case the primary route is blocked. Then designate a meeting place outside for the family to gather that is a safe distance away from the house, such as the mailbox, and draw that place on the map. Post the evacuation plan on the refrigerator to keep it fresh in your family's mind.

Everyone in your family should have an assignment or responsibility in the event of an evacuation. Younger children should only focus on getting out according to the exit route. Have an adult account for the children and any pets getting out safely. Children who are old enough can be placed in charge of calling 9-1-1 once they are outside, or alerting a neighbor to call. This will help them see that they are an important part of the plan, and they need to take it seriously.

Teach Safety Techniques

Define, step-by-step, what you expect your children to do. Teach them to stay low to the floor, moving on their hands and knees, if there is smoke in their room. To avoid inhalation, instruct them to cover their face with a pillowcase or shirt. Show them how to crawl over to their bedroom door and touch the doorknob first. If it's hot, they should stand by their window and wave a shirt. If it's not hot, they should proceed out the door and exit the house to the meeting place outside. They should never attempt to pick up toys and personal possessions, or look for their parents, siblings, or pets. Sticking to the evacuation plan to get out safely is most important.

Conduct Drills

Let your children hear what a smoke detector going off sounds like. Tell them to follow the fire escape plan whenever they hear the smoke detector beeping. Practice this with periodic fire drills. Activate the smoke detector and work with your children so they don't forget what they are supposed to do. If they are having trouble, show them the map and repeat the plan until they have mastered it. With enough drills, you can avoid panic and confusion if a real fire strikes in the home.

Source: https://www.statefarm.com/simple-insights/residence/prepare-a-home-fire-evacuation-plan-with-your-family

Mold Remediation Experienced Professionals

7/26/2022 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO Elk Grove / Laguna 916-525-1241

Making A Fire Inventory List

7/22/2022 (Permalink)

The average home has approximately over 300,000 items. If a disaster such as a floor, fire, or theft were to destroy your home, would you recall all the detail necessary to provide a claim report to your insurance company?

In the event of a claim, insurers require you to substantiate your loss in as much detail as possible. “The last thing most of us want to do is spend a weekend documenting all our stuff. But almost as heartbreaking as losing a home to a disaster is trying to re-create a home inventory after the fact,” says Carole Walker, executive director of the Rocky Mountain Insurance Information Association.

The prospect of cataloguing everything you own can be daunting, but technology can help. Check whether your insurer offers any software, smartphone apps or other tools to help with the process. Both Allstate and Liberty Mutual have free apps that let you create an inventory of your personal property. The Allstate Digital Locker even allows you to store your inventory in the cloud. State Farm has a home inventory checklist anyone can download.

Now get organized. Dig out every receipt you can. Locate the make, model and serial numbers for appliances and electronics, usually on the back or bottom. If you purchased that refrigerator 10 years ago during a Black Friday sale and tossed the receipt, it’s okay. Open the door and look inside for a plate with the identifying information. Note the data or snap a picture of it.

Then proceed room by room. The quickest method is to make a video. Stand in the center of a room and narrate as you record. Film the entire space, including every wall, the ceiling and floor. Describe every item and feature, such as hardwood flooring or that pricey light fixture, to the best of your ability. Some detail is better than nothing.

Once it’s finished, don’t let your inventory become part of the loss. The most complete home inventory is worthless if you can’t get to it. Store it in the cloud, iCloud, Dropbox, OneDrive, etc. At a minimum, copy your files and any videos to a flash drive and give it to a friend or relative in another town, store it in a safe-deposit box, or email the file to yourself.

Are you already working through your own disaster? Call SERVPRO of Elk Grove / Laguna at 916-525-1241 to help you through this time. SERVPRO's employees have been trained to help and assist you during this time. It can be an overwhelming time - SERVPRO will help you!

OSHA Guidelines For Proper Containment and Removal

7/14/2022 (Permalink)

Are you aware of the proper disposal of contaminated needles and blood tube holders?

From the OSHA website: 

Appropriate Disposal of Contaminated Sharps:

• Employers must make available, closable, puncture resistant, leakproof sharps containers that are appropriately labeled and color-coded. The containers must also have an opening that is large enough to accommodate disposal of the entire blood collection assembly (i.e. blood tube holder and needle).
• Employees must have access to sharps containers that are easily accessible to the immediate area where sharps are used (29 CFR 1910.1030(d)(4)(iii)(A)(2)(i)).
• If employees travel from one location to another (e.g. from one patient room to another or from one facility to another), the employee must be provided with a sharps container which is conveniently placed or portable at each location/facility, and is capable of accommodating the entire blood tube holder and needle assembly.

Note: Many sharps containers are designed with openings that do not allow for disposal of a SESIP that is attached to the blood tube holder. These containers would not be in compliance with the bloodborne pathogens standard. Employers must ensure that where blood is being drawn, the sharps container is appropriate for immediate disposal of sharps.

Evaluation Toolbox

• Employers must first evaluate, select, and use appropriate engineering controls (e.g., sharps with engineered sharps injury protection), which includes single-use blood tube holders with sharps with engineered sharps injury protection (SESIP) attached.
• The use of engineering andwork practice controls provide the highest degree of control in order to eliminate potential injuries after performing blood draws. Disposing of blood tube holders with contaminated needles attached after the activation of the safety feature affords the greatest hazard control.
• In very rare situations needle removal is acceptable.
  • If the employer can demonstrate that no feasible alternative to needle removal is available (e.g. inability to purchase single-use blood tube holders due to a supply shortage of these devices),
  • If the removal is necessary for a specific medical or dental procedure.

In these rare cases, the employer must ensure that the contaminated needle is protected by a SESIP prior to disposal. In addition, the employer must ensure that a proper sharps disposal container is located in the immediate area of sharps use and is easily accessible to employees. This information must be clearly detailed and documented in the employer's Exposure Control Plan.

• If it is necessary to draw blood with a syringe, a syringe with engineered sharps injury protection must be used in which the protected needle is removed using safe work practices, and transfer of blood from the syringe to the tube must be done using a needleless blood transfer device.

For complete details visit: https://www.osha.gov/dts/shib/shib101503.html 

Have a biohazard clean up?  Call SERVPRO of Elk Grove / Laguna 916-525-1241

3 Levels Of Commercial Loss

7/13/2022 (Permalink)

SERVPRO of Elk Grove / Laguna handles not only residential damage and restoration but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

5 Types Of Fire Damage

7/13/2022 (Permalink)

1. Cooking Equipment 

When a pot and pan splatter grease, it can take seconds to cause a fire. When cooking stay close by, especially if using oil or high temperatures. Keep combustibles away from the heat source (e.g. oven mitts, dish towels, paper towels).

2. Electrical Equipment
3. Make sure your outlets aren't overloaded 
4. Don't have electrical wires under heavy equipment 
5. Your Electrical appliances don't have loose or frayed cords/plugs

3.Candles 

Keep candles on a level surface, away from combustible materials and out of reach of children or pets. Always blow them out before leaving the house. 

4. Barbecues 

Use Barbecues away from the house, deck rails, and tree limbs. Maintenance them on a regular basis, clean removable parts (inside and out) with soapy water. Check for potential leaks in the connections by spraying them with soapy water; Watch if bubbles form when you open the gas.

5. Fire Pits
6. You may need a permit depending on where you live to have a fire. 
7. You have to have a permit if your fire is bigger than 2 ft tall and 3 ft diameter. 
8. Keep at least 25 ft away from structures and tree limbs. 
9. Use a screen over your fire to keep the sparks from flying 
10. Keep a bucket of water or a hose close by.

Earthquake Safety

7/11/2022 (Permalink)

those risks.

Prepare Your Workforce to

• React Safely
  Every employee, from top managers to part-time and temporary workers, needs to learn What to Do During an Earthquake. Safety orientations should emphasize safe places to "drop, cover, and hold on" during earthquake shaking and safe locations where people can rendezvous when the shaking has stopped and it is safe and advisable to evacuate your facilities.
  
  Hold periodic, mandatory earthquake drills to give employees opportunities to practice what they have learned and condition themselves to react spontaneously and safely when the first jolt or shaking is felt. To help protect workers in the immediate aftermath of earthquakes or other disasters, arrange for employees to be trained now in first aid, cardiopulmonary resuscitation (CPR), and the use of fire extinguishers. Earthquakes should be thoroughly integrated into the organization’s emergency preparedness, response, and recovery planning.
   
• Help the Organization Survive a Damaging Earthquake
  Elements that are critical to ongoing business viability vary from one organization to another. They may include, for example, locations, equipment, telecommunications, supply chains, stored data, or employee knowledge or skills. A prepared workforce is one that has identified the elements that are important to its operations; made plans for protecting, reconstructing, duplicating, or surviving without these elements; and been adequately trained to carry out these plans in the event of an earthquake or other contingency. Visit Ready Businessfor more information on business-continuity and contingency planning.
  
  In the days following an earthquake, employees are more likely to be able to come to work and perform effectively if they are less worried about or preoccupied with their families and homes. They should be encouraged to prepare their homes and families in advance for earthquakes and other emergencies (see Earthquake Safety at Home).

Prepare Your Community

It makes good business sense for employers to contribute to the well-being of the communities from which they recruit employees, clients, and customers. There are many ways that businesses, acting either individually or collectively through organizations such as local chambers of commerce, can help strengthen the disaster resilience of their communities. Some of these ways include serving as local exemplars of organizational preparedness; promoting preparedness among suppliers, clients, and other business contacts; and sponsoring or participating in local earthquake drills, preparedness events, or awareness and education campaigns. Visit Quake Smart for more ideas.

Source: https://www.fema.gov/earthquake-safety-work

Steps For Fire Prevention For Man’s Best Friend

7/8/2022 (Permalink)

How to Prepare for a Potential Fire Emergency

A fire can quickly engulf any home; an inferno can also threaten everyone's well-being, including pets. While you may communicate evacuation instructions to human family members, ensuring pet safety can be challenging. Employing four useful strategies can help everyone in your family prepare for a potential fire emergency.

1. Keep Leashes Accessible

A leash is an essential pet care accessory that can safely extract your dog or cat from the premise and keep track of them in the ensuing chaos. To expedite its retrieval, you should store this device near a frequently-used exit. You should also train your pet to come to you when called promptly.

2. Practice Evacuating With Pets

If you have children, consider routinely performing fire drills to ensure everyone understands crucial evacuation procedures. Including your pets in these exercises may be extremely beneficial.

3. Post a Pet Alert Sign

A pet alert sign is another useful fire emergency planning tool that you can attach to windows near your front and back doors. These placards are designed to help first responders quickly identify the number of animals living inside the residence. Posting this information may be especially vital if a fire erupts when no one is home.

4. Help Others Identify Your Pet

A frightened animal may run away during a crisis. Purchasing an identification tag and microchipping each pet can enable others to determine the correct owner quickly. To eliminate communication problems, be sure to update both items if your contact information changes.

Enduring a fire emergency can be a daunting experience. If you have animals inside your home, pet preparation should be a component of your family evacuation plan. In addition to providing peace of mind, knowing both your human and furry family members are safe may reduce the stress of the fire cleanup and restoration process.

Pet Safety Elk Grove | Elk Grove Fire | Fire Damage | Fire Damage Elk Grove

How to Manage The Process of Water Damage

7/5/2022 (Permalink)

Water damage at home or in your place of business does not need to be a traumatic experience. Consider these 5 tips to better prepare.

1. Look up your insurance coverage. Most renter’s or homeowners insurance policies don’t cover flooding, or even a sewer backup. Find out what coverage you have.
2. Keep a record of all of your belongings. Take photos and keep copies of a receipt or other documents for the more valuable items. Store a copy of these records online or at another location. If you do experience water damage, it can be easy to forget about certain items.
3. Take steps to limit the risk of water damage within your home by checking pipes frequently and paying attention to any indicators of water damage, such as dripping sounds in the walls, dark spots on the ceiling, or significant change in your water bill.
4. Set up your home so that it is less at risk of damage from heavy rains or flooding by ensuring that your roof is sound. Make sure there are no cracks in the foundation. Check that the landscaping around your home is sloped to direct water away from your foundation, rather than toward it.
5. Find an expert you can count on. Water damage can be overwhelming, and you don’t want to be desperately searching for a water restoration expert at 3 AM when the pipes break.

About SERVPRO of Elk Grove / Laguna

SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

SERVPRO On the Go!

7/1/2022 (Permalink)

When you've suffered a fire or water, your first step is to hire an experienced fire and water cleanup and restoration company like SERVPRO.

SERVPRO maintains highly qualified and trained professionals to deal with the mitigation after a fire or water damage.  The mitigation includes specific protocols, processes, actions, and activities that are taken to reduce or eliminate long-term risk to people and property from hazards and their impacts.  Once the personal property has been properly removed from the loss, the first step in mitigation is having a demolition performed correctly.  There is a proper way to remove a variety of materials without damaging adjacent materials. 

At SERVPRO, our crew chiefs and production managers have the knowledge, skill, and experience to ensure home or business mitigation needs are handled correctly.  There are seven reasons why SERVPRO removes materials:

[1] we remove materials to eliminate safety hazards,

[2] we remove materials that have suffered primary damage and are not restorable,

[3] we remove porous materials that have come in contact with contamination,

[4] we remove porous materials that are holding odor,

[5] we remove vapor barriers to assist with drying efforts,

[6] we remove materials to reduce drying time, and

[7] we remove materials to open cavities or areas to provide additional needed services. 

AN IMPORTANT REMINDER DURING WILDFIRE SEASON:  Many families choose to live in remote, wooded forests or wildland areas surrounded by trees which can create a real danger to your home due to wildfire.  It is important to know how to protect your home.  One of the many steps to consider is the fire resistance of your home, the land surrounding your home, and the nature of the vegetation that grows near it.  You can locate a homeowner's checklist on the FEMA website that will help you learn what you can do before a wildfire happens in your area.  Do not hesitate to contact your local fire department for information about local fire laws, building codes, and protection measures.  Everyone needs to be ready for emergency evacuation as it may be the only way to protect your family and business in a wildfire. Know where to go and what to bring with you. You should plan several escape routes in case roads are blocked by a wildfire.

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. 

Storm Protection

7/1/2022 (Permalink)

When a storm causes damage to your home, you may feel overwhelmed and unsure how to start the cleanup process. Due to flooding and other factors, however, there are several ways in which cleaning after a storm often differs from cleaning after different types of damage from water.

1. Water is Removed

Whereas a pipe break may only require a certain area of the house to be cleaned and likely will not result in a significant flood, storms can cause extensive water damage. Standing flood water can often be contaminated, meaning that removing the water can be hazardous if not done correctly. It’s essential to use protective equipment, like masks, boots, gloves, and other items when removing polluted water.

2. Home is Dried

Once water is removed from the home after a storm, it’s important to dry out the area. Keep the home dry will help prevent mold growth. However, it’s essential to make sure the right equipment is used while drying the area after flooding. Using a vacuum cleaner or putting on a fan when a ceiling is drooping can be hazardous and ineffective. Once the home is dry, the next process of cleaning and restoration can begin.

3. Sanitization is Required

Since storm floodwater is often contaminated, a home with sustained flood damage is often typically thoroughly sanitized. Besides cleaning items within your home, including furniture, clothes, or other personal belongings, the home itself may require special cleaning. Often, the process of disinfecting a home includes eliminating the causes of unpleasant odors and eliminating odors themselves, and the use of disinfectants as well as the use of antibacterial treatments.

Knowing the differences between pipe burst flooding and storm water damage can give you a better idea of what to expect and where to start the cleanup and restoration process. You could find it useful to work with water and storm damage professionals as you begin to restore your home.

Storm Damage Elk Grove | Storm Damage | Storm Water | Water Damage| Laguna | Elk Grove

Fire Prevention with Red Cross

5/26/2022 (Permalink)

The American Red Cross has gone to great lengths on their web page providing tips and suggestions on home fire prevention. 

The 7 Ways to Prepare for a Home Fire

1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.
2. 
   Teach children what smoke alarms sound like and what to do when they hear one.
3. 
   Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
4. 
   Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
5. 
   Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire“ to alert everyone that they must get out.
6. 
   Make sure everyone knows how to call 9-1-1.
7. 
   Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

For more details visit:

http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire/home-fire-preparedness

If your family has just suffered a home fire, please call SERVPRO of Elk Grove / Laguna at 916-525-1241. We are here to help you 24/7.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

SERVPRO Disaster Protection

5/26/2022 (Permalink)

California has its share of natural disasters. Wildfires, earthquakes, flooding and the occasional small tornado have all inflicted our state. Do you feel your home or business is ready for a natural disaster?  

Here are some tips from the IRS website to prepare for natural disasters:

Here are some things to consider:

• Update Emergency Plans— Because a disaster can strike any time, be sure to review emergency plans annually. Personal and business situations change over time, as do preparedness needs. Make plans ahead of time and be sure to practice them.
• Create Electronic Copies of Documents— Taxpayers should keep a duplicate set of key documents. Keep documents including bank statements, tax returns and insurance policies in a safe place. Doing so is easier now that many financial institutions provide statements and documents electronically, available on the Internet. Even if original documents are available only on paper, scan them into an electronic format and store them on DVD, CD or cloud storage.
• Document Valuables— It’s a good idea to photograph or videotape the contents of any home, especially items of higher value. Documenting these items ahead of time will make it easier to claim insurance and tax benefits after a disaster strikes. The IRS has a disaster loss workbook, Publication 584, which can help taxpayers compile a room-by-room list of belongings. Photographs can help prove the fair market value of items for insurance and casualty loss claims.

The IRS can help even more. Visit their website for additional information: 

https://www.irs.gov/newsroom/irs-offers-tips-for-disaster-preparedness 

Are you already working through your own disaster? Call SERVPRO of Elk Grove / Laguna at 916-525-1241 to help you through this time. SERVPRO's employees have been trained to help and assist you during this time. It can be an overwhelming time - SERVPRO will help you! 

For more information about our services visit: 

https://www.SERVPROelkgrovelaguna.com/restoration-training-certifications 

Check us out on social media as well: 

https://www.facebook.com/SERVPROfairoaksfolsom

What about Home disasters?

5/26/2022 (Permalink)

Home disasters can take place at any time. There are many ways to use technology to help guard against home disasters. Here are a few tips from the Esurance website: 

Carbon monoxide detector

Take the traditional smoke detector to the next level by installing carbon monoxide detectors around your home. Basic ones start at as little as $20 and “smart” ones can run over $100. Install the carbon monoxide detectors right beside the smoke detectors you already have. Or revamp completely and pick up a dual carbon monoxide and smoke detector

GPS

These days, most cell phones are equipped with GPS and the ability to share their location. Turning on location services and sharing location with loved ones is a simple and effective way to locate and keep track of family members in case of an emergency. And to go beyond the standard GPS locators, there are many tracking apps that can provide more detailed information.

Connected home

If you want to go all out, transform your home into a “smart home,” where everything is digital, connected, and available across multiple platforms. From state-of-the-art home alarm systems to devices that can detect a flood and automatically shut off the water main, there’s a device for any and everything today. Digitizing valuable documents like tax forms or income records is a cheap and easy way to safeguard important information. See what works with your house and budget to take that extra step to protect your home in case of emergency.

Emergency kits

Last but definitely not least, make sure you have an emergency kit ready to go. Lists of what to pack are readily available, but sometimes it’s tough to get it together on your own. For those who still have packing an emergency bag on the to-do lists, pre-made emergency kits are available for purchase. But whether you pack it yourself or buy one pre-made, it’s important to have one just in case.

Source

Need immediate help? Please call SERVPRO of Elk Grove / Laguna 916-525-1241. We are available 24 hours a day, 7 days a week. We can handle your emergency.

Follow us on Facebook: https://www.facebook.com/SERVPROelkgrovelaguna 

Learn About Storms

5/26/2022 (Permalink)

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great. 
 
Storm damage can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “Like it never even happened.” 
 
Placing your trust in SERVPRO for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore you and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IIICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling. 

Dial (916) 525-1241 24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.

Remodeling after a fire

4/28/2022 (Permalink)

If you are faced with fire damage, call SERVPRO of Elk Grove / Laguna at 916-525-1241 for 24/7 emergency service.

Dealing with water or fire damage can stressful. Hopefully, you have had a chance to work with SERVPRO of Fair Oaks/Folsom to get you through that trying time. However, when it is all said and done, you may have some remodeling to do. Though it is certainly rough to deal with the damage, remodeling can be enjoyable and even fun. 

According to ImproveNet.com there are quite of few things to consider when repairing after fire and smoke damage:

Average Cost of Fire and Smoke Damage Restoration and Repair 

The average cost of repair and restoration services after fire and smoke damage is $2,950. The total cost that a homeowner pays for such repairs will depend on the location and extent of the damage. For example, fire damage to a kitchen may cost more to repair than damage to a closet due to the expense of replacing costly cabinets and appliances. The out of pocket amount that a homeowner pays to have fire and smoke damage repairs might be reduced by homeowner's insurance coverage. 

Types of Repairs for Fire and Smoke Damage 

Water used to extinguish a fire can saturate the walls and floors of the home. The water can quickly cause mold growth and wood rot if the water isn't removed and the home thoroughly dried. Soot from the fire can saturate and stain anything upholstered. Professional restoration is needed in order to salvage the furnishings as well as linens, draperies and carpet. Smoke discoloration and odors can pervade almost everything in a home, including furnishings, carpets and rugs, linens and clothing. Professional restoration is essential in order to save those items. The smoke can also damage the home's air ducts, resulting in foul odors each time the furnace or air conditioner turns on. Restoration and repair services are needed to clean the ducts before the HVAC system is used again.

Commercial Building With Restoration Services

4/27/2022 (Permalink)

Water or fire damage on your commercial property is serious. SERVPRO of Elk Grove / Laguna is here to help you. 

Commercial Building Restoration Services

We are available 24 hours a day to get your Elk Grove business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Cleaning Services
• Commercial Storm and Major Events

About SERVPRO of Elk Grove / Laguna

SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Visit our crew page.

For more information on our company click here.

House Cleaning

4/27/2022 (Permalink)

Household cleaning is not exactly on our list of "fun things to do". Sometimes we don’t even know how often household items should be cleaned. If you’re like me, I clean when it looks dirty (or company is coming over!) There has got to be a better way. I am always looking for new tips or suggestions. 

I recently came across this article from Today.com in the Home section. Take a look at some of these tips:

Door shelves:

• Remove items from the door shelves.
• Wipe down all shelves as well as any sticky and drippy containers with baking soda and water solution. Dry and return items.

Gasket:

• Wipe the gasket/seal with a mild detergent solution. Dry with a clean cloth.
• Pro tip from Mr. Appliance President Doug Rogers: To test the seal of the gasket, shut the door on a dollar bill and if it slides out easily, the gasket isn’t sealing tightly. Replace it to save energy and wear and tear on the fridge.

Door:

• Wipe down the door, edges, handle and top of the refrigerator with mild detergent solution. Dry.
• For stainless steel refrigerators, apply coconut oil with a soft cloth. Buff to remove excess.

Water dispenser:

• Because yeast and mold can build up on the dispenser spout, it should be cleaned every month or as needed.
• Pro tip from Carl Major, owner of Major Appliance, AC and Heating in Slidell, Louisiana:Major recommends cleaning the spout with a pipe cleaner (or small brush) alternately dipped in warm water, vinegar and hydrogen peroxide (in that order).
• For added safety, make sure to replace external water filters as recommended by the manufacturer.

Ice dispenser:

• The ice dispenser drawer actually can harbor mold and yeast, according to Allen Rathey, founder of Healthy House Institute.
• To clean the ice bin, turn the ice-maker off, remove the bin and discard the ice. Using lukewarm water and a mild dish detergent, wash the bin, rinse well and then dry.
• Cleaning option: Substitute distilled white vinegar for dish detergent.

For the complete article, visit:

HTTP://WWW.TODAY.COM/HOME/HOW-OFTEN-YOU-SHOULD-CLEAN-YOUR-REFRIGERATOR-RIGHT-WAY-DO-T103284?CID=PUBLIC-RSS_20160927

Using Sand bags for Storms

4/27/2022 (Permalink)

Major storms are hitting California. Sandbags can help keep floodwaters out of your home and property.

However, do you know how to correctly fill a sandbag? The recent storms in Northern California have many scrambling to get the sandbags ready. Watch this quick video from Sacbee.com for tips and suggestions. 

http://www.sacbee.com/news/weather/article124928364.html

Preparing for a large storm is important. However, if your home has already been damaged by floods or other water, please contact SERVPRO of Elk Grove / Laguna at 916-525-1241.  Our service teams are on call and ready to help you in your time of need 24 hours a day and 7 days a week. 

About SERVPRO of Elk Grove / Laguna

SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Be Prepared For A Storm

4/27/2022 (Permalink)

Do not let a storm take you off guard. Be prepared. Experiencing storm damage?  Call SERVPRO of Elk Grove / Laguna at 916-525-1241 to help you. We are available for 24/ emergency service. 

On CA.gov you can find storm readiness information. Consider the following from their site:

California's historic drought remains severe, and residents must continue to conserve water. At the same time, we must also prepare for the possibility of large storms and coastal/bay flooding.

Weather predictions indicate that large storms may come in the coming months due to warming in the Pacific Ocean known as El Niño.

Storms in California sometimes cause flooding, mud flows, landslides, electrical outages and other impacts.

Using water wisely while taking steps to prepare for winter storms and coastal/bay flooding will help to protect our households, our communities and our state.

Information on this website updates weather conditions and shares what Californians can also do to prepare.

An overview of preparedness for winter storms can be found on the State's Winter Readiness Fact Sheet.

For more information visit: http://storms.ca.gov/ 

For more details on how SERVPRO of Elk Grove / Laguna can help you during a storm situation visit: http://www.SERVPROelkgrovelaguna.com/storm-flooding-restoration

Crime Scene Biohazard

3/21/2022 (Permalink)

SERVPRO knows biohazard cleanup can be a stressful and demanding process that requires trained professionals to work long hours and be subjected to a range of catastrophic circumstances.  Biohazard cleanup is NOT the same as a standard cleaning company or janitorial service. Crime scene cleanup is a term applied to forensic cleanup of blood, bodily fluids, and other potentially infectious materials.  It is also referred to as biohazard remediation because crime scenes are only a portion of the situations in which biohazard cleaning is needed. SERVPRO provides biohazard remediation and recovery services for many biohazard situations.  These include the following:

• Coronavirus - viral pathogen.
• Sewage backups.
• Crime scene cleanup.
• Natural death cleanup.
• Suicide cleanup.
• Homicide cleanup.
• Accident cleanup.
• Blood cleanup.
• Hoarding scenes.

The job of a biohazard cleaner is to thoroughly clean, sanitize, disinfect, and deodorize the site where a crime, natural death, suicide, homicide, trauma, or accident occurred.  It is important to understand each service offered and the differences between them:

• Cleaningremoves food and other types of soil from a surface such as a countertop or a plate. 
• Sanitizingreduces the number of pathogens on that clean surface to safe levels.  It is meant to reduce, not kill, the occurrence and growth of bacteria, viruses, and fungi.
• Disinfectinga surface will “kill” the microscopic organisms.
• Sterilizingis the process of making something free from bacteria or other living microorganisms.
• Deodorizing is to remove or conceal an unpleasant smell.

Cleaning alone will always positively contribute to the health of occupants because allergens (a substance that causes an allergic reaction) and microorganisms (a microscopic organism, especially a bacterium, virus, or fungus) are removed from surfaces.  There is still a risk of cross-contamination because the solutions and the cleaning tools used could be spreading disease.

Sanitizing reduces the number of bacteria present by 99.9 percent but it does nothing about viruses and fungus.  Sanitizing is better than cleaning alone, however, the reduction of pathogen populations on environmental surfaces is exponentially better when you disinfect.

Disinfecting is the process of killing (inactivating) harmful and objectionable bacteria, and other microorganisms (pathogenic) by various agents such as chemicals, heat, ultraviolet light, ultrasonic waves, or radiation. Disinfection is usually considered a 99+% kill compared to sterilization that generally attains 100% kill.

Sterilizing is the removal of 100% of the organisms.

Fire Season Preparation

3/21/2022 (Permalink)

• Create a defensible space around your home:  A defensible space is an area around a building in which vegetation, debris, and other types of combustible fuels have been treated, cleared, or reduced to slow the spread of fire to and from the building. The Federal Emergency Management Agency (FEMA) recommends creating at least 30 feet of defensible space between your home and surrounding vegetation to reduce the potential for damage.
• Apply fire-retardant chemicals:  Fire-retardant sprays can be applied to at-risk areas of your home and yard.  Fire retardants are chemicals that are applied to materials to prevent the start or slow the growth of the fire. They decrease the ability of materials to ignite. These chemicals work by creating a barrier between the fire and the structure.  The chemical creates a reaction that can help slow the fire.
• Limit roof combustibility:  A "complex" roof (with lots of ridges and valleys) can be particularly susceptible to fire damage because wind can cause embers to catch on the ridges and valleys.  In addition to applying fire-retardant chemicals, consider upgrading the materials used on your roof, regularly cleaning off debris like pine needles and leaves, and inspecting and replacing broken shingles. 
• Clean your gutters:  Routine removal of debris from trees and vegetation should be cleared out of gutters.  Debris can cause structural damage to your gutters and even to your house, which may provide space for embers to blow in. Debris also can catch fire, particularly during the dry season.
• Protect your windows:  A heat differential driven by an outside fire can cause the exposed glass to crack and even shatter inward. A window will break after one to three minutes of exposure to intense heat or flames. The California Building Code recommends that buildings constructed in wildfire-prone areas use dual-pane windows.

What You Can Do Until Help Arrives

SERVPRO recommends that after any fire damage situation, your primary focus should be safety:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

What To Do After A Fire:

SERVPRO knows how overwhelming and stressful matters can be after a fire.  Here are some simple steps that everyone should follow:

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls, and woodwork.
• Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with a light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change the HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO 
• Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
• Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Residential fires can lead to unanticipated emotional distress in the ensuing days after the fire.  You should not underestimate the challenge of evacuation, relocation, and rebuilding after a fire.  Losing your home in a fire involves not only the loss of your residence, but also many other things of value such as photo albums, important documents, and treasured objects.  Your home is your place of securityy, comfort, and safety. After a fire, this sense of security can also be lost and can disrupt the routine of your daily life.

How To Spot Mold

3/21/2022 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO Elk Grove / Laguna 916-525-1241

24 Hour Emergency Hot Line

3/10/2022 (Permalink)

SERVPRO of Elk Grove / Laguna is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – SERVPRO Elk Grove / Laguna 916-525-1241

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Elk Grove / Laguna has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Commercial Recovery After A Storm

3/10/2022 (Permalink)

Flooding and water damage events at Elk Grove commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Elk Grove / Laguna

SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage With Wood Rot?

3/10/2022 (Permalink)

Could your home be threatened by dry rot? If you are homeowner, you may want to be aware of this hidden problem. According to BobVila.com in nature, wood rot is a vital decomposition process, turning fallen logs into nutritious soil. But few things send homeowners into a panic as quickly as discovering it their homes, because wood rot can lead to a number of structural problems, including deteriorated support posts and beams, rotted floor and ceiling joists, and destroyed roof decking. The cost to repair the damage—or, in other words, replace the rotted wood—can run in the tens of thousands of dollars.

Because wood is the most prevalent building material, it’s essential to understand what causes wood rot, how to prevent it, and what to do if you discover it—discover being the operative word, as wood rot is often hidden from view beneath flooring, wallboard, and siding. For more information on wood rot, visit: https://www.bobvila.com/articles/wood-rot/

Do you think water damage has caused wood rot in your home? Not sure where to begin when it comes to water damage? Give SERVPRO of Elk Grove / Laguna a call at 916-525-1241. Why choose SERVPRO of Elk Grove / Laguna? We are highly trained professionals skilled in handling your home disaster. Also, our fantastic employees and testimonials speak volumes. Visit our website to discover what people are saying: https://www.SERVPROelkgrovelaguna.com/testimonials

Need immediate help? Please call 916-525-1241 24 hours a day, 7 days a week. We can handle your emergency. Follow us on Facebook: https://www.facebook.com/SERVPROelkgrovelaguna/

Fire Evacuation Plan

3/10/2022 (Permalink)

If a fire strikes in your home, you won't have much time to react. Smoke inhalation can overwhelm a child or adult in less than two minutes. Be prepared by making a fire evacuation plan with your family so everyone makes it out of the house quickly and safely.

A Map, a Plan, an Assignment

First, sketch a map of your house's floor plan. Hold a family meeting, and familiarize your children with the map by pointing out where each room in the house is. Pasting a photo of each family member inside his or her respective bedroom on the map may help younger children. Once your children understand the map, draw a red line from each room to show the exit route. If possible, draw an alternate route out of each room through a window, in case the primary route is blocked. Then designate a meeting place outside for the family to gather that is a safe distance away from the house, such as the mailbox, and draw that place on the map. Post the evacuation plan on the refrigerator to keep it fresh in your family's mind.

Everyone in your family should have an assignment or responsibility in the event of an evacuation. Younger children should only focus on getting out according to the exit route. Have an adult account for the children and any pets getting out safely. Children who are old enough can be placed in charge of calling 9-1-1 once they are outside, or alerting a neighbor to call. This will help them see that they are an important part of the plan, and they need to take it seriously.

Teach Safety Techniques

Define, step-by-step, what you expect your children to do. Teach them to stay low to the floor, moving on their hands and knees, if there is smoke in their room. To avoid inhalation, instruct them to cover their face with a pillowcase or shirt. Show them how to crawl over to their bedroom door and touch the doorknob first. If it's hot, they should stand by their window and wave a shirt. If it's not hot, they should proceed out the door and exit the house to the meeting place outside. They should never attempt to pick up toys and personal possessions, or look for their parents, siblings, or pets. Sticking to the evacuation plan to get out safely is most important.

Conduct Drills

Let your children hear what a smoke detector going off sounds like. Tell them to follow the fire escape plan whenever they hear the smoke detector beeping. Practice this with periodic fire drills. Activate the smoke detector and work with your children so they don't forget what they are supposed to do. If they are having trouble, show them the map and repeat the plan until they have mastered it. With enough drills, you can avoid panic and confusion if a real fire strikes in the home.

Source: https://www.statefarm.com/simple-insights/residence/prepare-a-home-fire-evacuation-plan-with-your-family

Tempted to walk by the stove? Don’t!

2/28/2022 (Permalink)

In these challenging times it is easy to get to get sidetracked

It happens, especially now…… doing several things at once, spring cleaning, while you have soup on the stove. So you leave the stove, just for a quick minute. Only it’s just never as quick as you anticipate. Meanwhile back in the kitchen….a fire has erupted. It can happen so quickly.

Good Rule: never leave the stove or turn your back for any period of time.

Think fast!

1) Evaluate – call 911 if it is out of control while gathering family and get to safety

2) Put a metal lid on it

3) Turn off the heat

4) Dump baking soda

5) Chemical fire extinguisher is best as a last resort or if the above options are not available

6) Stop. Let the area sit, cool down, before you address the damage.

NO, NO, NO

1) Do not throw water

2) Do not use a hand towel

We hope you never need to remember these tips. But your SERVPRO is here to help with the clean-up should disaster strike. The photos are from a kitchen grease fire; just a second of “unattended”. The good news is the final repairs are beautiful; "Like it never even happened." No family members, or pets were injured in the event. Just frayed nerves and a bit of quilt. (Accidents happen and we should learn from them and move forward.)

Quick thinking allowed the structure damage to be contained to the kitchen. However soot and smoke damage occurred throughout the residence.

Be Prepared For A Storm

2/10/2022 (Permalink)

Do not let a storm take you off guard. Be prepared. Experiencing storm damage?  Call SERVPRO of Elk Grove / Laguna at 916-525-1241 to help you. We are available for 24/ emergency service. 

Are you at Risk of Flooding?

• California Flood Preparedness: This website provides information about the types of flooding and floodplains in California, suggests for ways to prepare for flooding, and ways to take action.
• CalOES MyHazards Tool: MyHazards is a tool for the general public to discover hazards in their area (earthquake, flood, fire, and tsunami) and learn steps to reduce personal risk. Using the MyHazards tool, users may enter an address, city, zip code, or may select a location from a map.
• gov: Actions to Take during Flood Watch or Warning: This page explains what actions to take when you receive a flood watch or warning alert from the National Weather Service for your local area and what to do before, during, and after a flood.
• NOAA Weather-Ready Nation: This initiative focuses on support management of the nation’s water supply, understanding of climate-related risks, economic productivity, healthy communities and ecosystems.in the face of increasing vulnerability to extreme weather and water events.
• California Department of Water Resources – All Flood and Safety Topics:The Department has compiled flood topics including: California dam safety, Delta Levees, flood control projects and maps, flood fighting methods, grants and loans, surface storage investigations and much more to help Californians prepare for storms.
• California Coastal Commission El Niño Checklist: To prepare for impacts due to flooding, unusually large waves, heavy precipitation, and erosion, coastal Californians can begin to take measured steps now.
• FEMA Flood Map Service Center (MSC):The FEMA Flood Map Service Center (MSC) is the official public source for flood hazard information produced in support of the National Flood Insurance Program (NFIP).
• FEMA Risk Mapping, Assessment and Planning (Risk MAP):This page discusses the Risk MAP program and what the program can mean to communities.

Is Your Home Safe from Flooding?

• California Department of Water Resources: Know Your Flood Risk Mailer: Resource on how to help prepare, prevent and protect yourself from flood risks.
• California Department of Water Resources Flood Risk Notification Program: Reduce your flood risk by being aware and being prepared. Use this site to increase your flood risk awareness and learn practical, easy ways to protect you and your property from costly flood damages.
• Flood Fighting at Home Brochure(.pdf): Tutorial on easy ways to keep water out of your house.

Visit http://storms.ca.gov/individual-preparation/ for more storm preparation ideas.

Mold Growth From Water Damage

2/8/2022 (Permalink)

If your home in Friendly Hills,CA has experienced any water damage from a burst pipe, storm, or other cause, you might be wondering how long you have until you need to worry about mold starting to grow. You might be surprised at just how quickly mold growth can occur in the right conditions, which is why it so important to call for help from a water restoration company as soon as excess water is discovered. Here is some information on what causes mold to grow and how long it takes for it to begin growing.

Common Causes of Mold Growth

The main thing mold needs to grow is a continued source of moisture. Whether due to high humidity levels or standing water in your building, wet areas can eventually lead to mold growth. Common ways moisture enters buildings and causes mold to grow includes:

• Roof leaks and improper ventilation
• Excess humidity or moisture in bathrooms
• Water damage from faucet leaks or pipe bursts
• Flooding from rain or outdoor water sources
• Sitting puddles and spills
• Improper cleaning of wood and laminate flooring

How Long for Mold to Grow

Given enough moisture to live on, mold can grow as quickly as 24 to 48 hours. This means that if a pipe does burst in your building or a storm causes flooding, you need to start thinking about mold prevention right away. If possible, turn off the source of the water and do what you can to dry the area. Don’t wait to call in the restoration company to help address all water damage that has occurred to your building, including areas that are hard to see such as inside drywall or underneath carpets and flooring.
While dealing with excess water in your commercial building is stressful enough, dealing with mold growth makes the situation even worse. Always act quickly to prevent more damage from occurring.

Steps To Take For Ceiling Light From Water Leaking

2/8/2022 (Permalink)

4 Steps To Take If Water Is Leaking From a Ceiling Light

While it is not uncommon for homeowners to deal with water leaks in their home from plumbing, appliances, or roofs, discovering water in light fixtures on the ceiling is an especially hazardous situation. If you find water dripping from a ceiling light in your home in Elk Grove, CA you will need to act quickly and cautiously to prevent damage to your home and keep everyone inside safe from harm. If ever faced with this stressful situation, follow these four steps:

1. Turn Off Electricity

One of the main dangers of water leaking from a ceiling light is the possibility of electrocution or an electrical fire starting. Never touch the light fixture or a light switch, and keep everyone as far away as possible from the leak. Next, find the main breaker box for your home and shut off the electricity. To ensure the power is really off, you can perform a test using a non-contact voltage tester on a dry electrical source.

2. Shut Off Water

Heavy leaking from water in light fixtures can cause extensive water damage to your home. You want to prevent even more water from entering your home by turning off your home’s main water supply.

3. Address the Leak

You can place a bucket or towels under the drip to help soak up some of the water and prevent more damage from occurring. The leak can be caused by a ceiling pipe or even a leaking toilet or bathtub. If the water is coming from a source upstairs, address the leak if possible and clean any standing water.

4. Call the Experts

You will need the help of a water damage restoration company to address any ceiling damage or other water damage that occurred to your home. Contact a specialist right away to prevent the situation from getting worse.
Discovering water in light fixtures requires immediate and careful action. Remember to make everyone’s safety a priority, and don’t hesitate to get to help.

Common Tips For Water Damage In Your Business or Residence

2/8/2022 (Permalink)

Water damage at home or in your place of business does not need to be a traumatic experience. Consider these 5 tips to better prepare.

1. Look up your insurance coverage. Most renter’s or homeowners insurance policies don’t cover flooding, or even a sewer backup. Find out what coverage you have.
2. Keep a record of all of your belongings. Take photos and keep copies of a receipt or other documents for the more valuable items. Store a copy of these records online or at another location. If you do experience water damage, it can be easy to forget about certain items.
3. Take steps to limit the risk of water damage within your home by checking pipes frequently and paying attention to any indicators of water damage, such as dripping sounds in the walls, dark spots on the ceiling, or significant change in your water bill.
4. Set up your home so that it is less at risk of damage from heavy rains or flooding by ensuring that your roof is sound. Make sure there are no cracks in the foundation. Check that the landscaping around your home is sloped to direct water away from your foundation, rather than toward it.
5. Find an expert you can count on. Water damage can be overwhelming, and you don’t want to be desperately searching for a water restoration expert at 3 AM when the pipes break.

About SERVPRO of Elk Grove / Laguna

SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Water Damage Process

1/12/2022 (Permalink)

Although experiencing water damage in your home or business can be a stressful event, getting professional help is effective in limiting your anxiety and restoring your property. There are a wide range of procedures that water damage specialists do in order to restore your property to its former condition.  

Water Damage Experts Work In Teams

Following exposure to water damage, it is critical that you prevent secondary water damage from affecting your home or business. After assessing a course of action, rapid water removal will help to stymie progressive water damage. Some results of secondary water damage include continuing damage to furnishings, mildew and mold.  Water removal specialists prevent these dangerous fungi from spreading by working in teams. By having multiple technicians working on different areas of your house, a water remediation company can expedite the cleanup process to ensure that your home returns to its former sanitary, safe state. 

Water Removal Experts Use Specialized Equipment

One of the reasons that the crews from SERVPRO of Elk Grove/Laguna are so effective in water removal is the use of heavy duty, specialized equipment. Water extractors remove large volumes of water rapidly, therefore, decreasing the time needed for dehumidification equipment to continue the water removal process. These water remediation specialists also use air-moving machines to increase the evaporation rate of interior moisture. Because the only effective way to stop secondary water damage is by thoroughly drying the affected area, these machines are very important during the restoration process. 

SERVPRO Is Certified Ready

11/24/2021 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Pipes & Drains

11/23/2021 (Permalink)

Small leaks around pipes or drains are often ignored. Many homeowners and tenants feel that the water has the ability to evaporate faster than it can accumulate because there seems to be no or very little puddling under the leak.

If you own a home in Elk Grove, you should protect your property from this kind of water damage. While it may seem that evaporation is going on at a rate that would not allow such harm to result, this is only because the water is being absorbed by the materials closest to where the water drops are landing. If the water is also running down a vertical surface such as a pipe or a wall, then this can only add to the damage sustained.

Water that seeps behind walls and under floors eventually makes its presence known in other ways. Mold growth, the development of water stains, and dry rot of weight-bearing support structures can all harm your home and create expensive repair problems. Repairing the leak, even a tiny one, is almost always beneficial in more than one way. After the leak is repaired, the damage can be stopped from advancing, and the area can then be successfully repaired.

When water damage has not shown any signs, our technicians can use moisture meters to detect where elevated levels of moisture exist. Trained according to IICRC standards, SERVPRO professionals know where to look for water damage even when it is invisible. A wall may seem sound because of the way it looks while it is really damaged and in need of repair or replacement.

Remember, the absence of a wet surface in the presence of a small leak only means that the water is being hidden under the surface but still present. SERVPRO of Elk Grove can help you and your family by locating these types of leaks, and restoring the area, so no trace of water damage remains. Call us at your earliest convenience, even in the middle of the night or during a holiday, at (916) 525-1241.

Water Restoration Process

11/22/2021 (Permalink)

Although experiencing water damage in your home or business can be a stressful event, getting professional help is effective in limiting your anxiety and restoring your property. There are a wide range of procedures that water damage specialists do in order to restore your property to its former condition.  

Water Damage Experts Work In Teams

Following exposure to water damage, it is critical that you prevent secondary water damage from affecting your home or business. After assessing a course of action, rapid water removal will help to stymie progressive water damage. Some results of secondary water damage include continuing damage to furnishings, mildew and mold.  Water removal specialists prevent these dangerous fungi from spreading by working in teams. By having multiple technicians working on different areas of your house, a water remediation company can expedite the cleanup process to ensure that your home returns to its former sanitary, safe state. 

Water Removal Experts Use Specialized Equipment

One of the reasons that the crews from SERVPRO of Elk Grove/Laguna are so effective in water removal is the use of heavy duty, specialized equipment. Water extractors remove large volumes of water rapidly, therefore, decreasing the time needed for dehumidification equipment to continue the water removal process. These water remediation specialists also use air-moving machines to increase the evaporation rate of interior moisture. Because the only effective way to stop secondary water damage is by thoroughly drying the affected area, these machines are very important during the restoration process. 

About That Water Damage

11/22/2021 (Permalink)

Most of the water-damaged homes we see and clean up are from water within the home. In either case, it's usually a good idea to let the professionals extract the water, clean up, and restore your flood-damaged home. 

How Does the Water Get in?

There are many ways water can get into your home or business and damage it. Toilets, sinks, dishwashers, and washing machines can slowly leak behind walls, under floors, and inside cabinets. Sewers can back up into basements and through the drains on lower levels of homes. Rainwater from a massive storm can blow into cracks and crevices around your windows and doors, causing water damage that may not be discovered quickly, allowing mold to develop and cause further damage. During the winter months, pipes exposed to cold temperatures can freeze and burst.

Call us at the First Sign of Damage

A slow, subtle water leak behind a wall or under a floor can often be much worse and cause more damage than a sudden flood of water from say, an ice maker line breaking. A sudden quick surge of clean water onto the floor can quickly be removed and dried while the slower and undetectable leak may go on for days or weeks before noticed. In this case, the clean water from a slow leak then becomes unsanitary containing harmful contaminants. Sometimes these leaks are noticed by the smell of bacteria and mold growth or soft spots in the flooring.  

Knowledgeable and Experienced

If your home or business does happen to suffer from water damage, you can trust the experts at SERVPRO of West Concord will respond immediately to your call. We have the knowledge and experience to handle all types of water damage emergencies.

Bio-hazard Cleanup

11/22/2021 (Permalink)

When compared to a fire or water loss, property damage resulting from a suicide, murder or unattended death poses greater risk and complexity for the adjuster, the bio-hazard cleanup company, and of course, the policyholder. Many cleaning and restoration companies will offer bio-remediation services, but only those that specialize in this area, like SERVPRO truly understand the science and intricacies of the bio-remediation and decontamination process. In order to minimize risk for the insurance carrier and ensure the safety of the policy holder, it’s important to realize the inherent challenges of bio-remediation and the processes and standards that every bio-hazard cleanup professional must adhere to.

Am I liable for an improper bio-hazard cleanup?

At some point in their careers, insurance professionals may have experienced sticker shock from a bio-remediation claim. How could the bio-hazard cleanup of a single room cost more than recovering an entirely flooded home? It might be tempting to retain a trusted property damage restoration company at a lower cost, but doing so may put the insurer at risk for a lawsuit.

Consider a recent case where a general cleaning company was hired to sanitize a home after 600 pounds of deer meat rotted in a family’s garage due to a power outage. Following the cleaning, the homeowners reported that the rotting stench still remained throughout the house and that some family members became ill. Experts who were brought in to investigate the situation determined that the enduring smell and sickness resulted from inefficiencies in the cleaning process, such as the failure to seal concrete surfaces.

How do I evaluate a bio-remediation provider?

To determine whether or not a company is qualified to handle a bio-hazard situation, insurance professionals need a deeper understanding of proper bio-remediation standards and what it takes to fully decontaminate a property. These are the key things to inquire about when choosing a vendor for a bio-hazard cleanup:

OSHA Compliance – These regulations are in place to protect the bio-hazard company employees and to prevent injury and potential liability for all involved. All supervisors and field technicians should be trained in the following OSHA programs: Blood-borne Pathogens, Personal Protective Equipment, Hazard Communication, Asbestos Awareness, Heat Illness, Fall Protection, Lift Safety, Lock Out – Tag Out, and Power Tool Safety. A common misstep among restoration companies is that they only comply with the OSHA Blood-borne Pathogens Standards, instead of all the aforementioned areas.

EPA and State Environmental Agency Compliance – The disposal of medical waste must be in accordance with federal, state and/or local regulations. Not all bio-hazard remediation companies are licensed to transport or store medical waste so it’s essential to understand if/how they comply with the local and national standards. The cleaning company can incur hefty fines if medical waste is not disposed of properly. Also, employees need to be trained in the proper use of cleaning agents – this can be more complicated than it seems, as many agents will become inactive if not measured and diluted properly.

Reporting/Testing – A reputable company should be able to deliver a detailed report which catalogs every step of the cleanup process. This should include photos of the entire process as well, so the policy holder and adjuster understand why some structural materials needed to be removed, what was disposed, why the employees went through a certain amount of protective equipment, etc. They should also have equipment available to check for non-visible but active biological fluids and other contaminants so that it is certain when an area is considered disinfected.

Sensitivity Training – Dealing with a flood or fire can be extremely traumatic, but it does not compare to the loss of loved one. During these traumatic situations, the family members often stay at home so it is imperative that the workers in their home are compassionate and considerate. The bio-hazard cleanup specialists at SERVPRO understand the need for the family to deal with only one point person in order to avoid confusion or conflicting updates. They have been trained to eliminate alarming language from their vocabulary and speak empathetically with the policyholder.

When it comes to bio-hazard remediation, there is no quick solution. The fact that there are no laws protecting policy holders through a bio-hazard cleaning process puts the responsibility on the insurance carrier to work with bio-remediation specialists who follow strict safety standards and cleanup procedures. If the insurance carrier directs the cleanup process and even one of the above points is neglected, they might be held liable for any further health and property damages resulting from the improper cleanup. It is important to remember that you can’t put a price tag on the peace of mind that a policy holder needs after a traumatic crime or death occurred in their home or place of business.

The Smoke Alarm

11/22/2021 (Permalink)

Smoke alarms can save lives when properly installed and maintained.

• In homes, smoke alarms should be in every bedroom, outside each sleeping area, and on every level, including the basement.
• Extra smoke alarms may be needed in large homes.
• Test smoke alarms monthly using the test button.
• Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years.
• Other alarms need batteries replaced every year and the unit replaced every ten years.
• If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately.
• Never disable or remove the battery from an alarm.
• Many fires where smoke alarms were present but did not activate had missing or disconnected batteries.
• If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department or a licensed electrician.
• Be sure your home has a fire emergency plan in place and conduct regular fire drills with your family.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (916) 525-1241. 

Making Your Home Storm Safe

11/19/2021 (Permalink)

You may not have experienced a flood but that doesn't mean you won't in the future. When catastrophic water damage happens to you, SERVPRO of Elk Grove / Laguna can help. We can help you prepare ahead of time with an Emergency Ready Profile® (ERP) or respond to any size disaster to begin cleanup and restoration to get you back in your home as soon as possible. SERVPRO of Elk Grove / Laguna Professionals are ready to help make it "Like it never even happened."

PREPARING FOR A FLOOD

Below is a list of recommended emergency supplies to be packed and ready to go in the event of an evacuation due to flooding:

• Water—3+ day supply; two litres per person per day
• Food—3+ day supply of non-perishable, easy-to-prepare food, protein/energy bars
• Can opener
• Flashlight
• Battery-powered or hand-crank radio or a Weatheradio
• Extra batteries
• First Aid kit
• Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
• Multi-purpose tool
• Sanitation/personal hygiene items
• Copies/digital photos of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
• Cell phone with chargers
• Family and emergency contact information
• Extra cash
• Emergency blanket
• Extra keys for your home and vehicles
• Map(s) of the area
• Baby supplies (bottles, formula, baby food, diapers)
• Pet supplies (collar, leash, ID, food, carrier, bowl)
• Tools/supplies for securing your home
• Extra set of car keys and house keys
• Extra clothing, hat and sturdy shoes
• Rain gear
• Insect repellent and sunscreen
• Camera/cell phone for photos of damage Flooding can happen fast in many environments

Have a flooded basement or water damage? Call SERVPRO of Elk Grove / Laguna at 916-525-1241. We operate 24/7/365  - 24 hours a day 7 days a week 365 days a year.

Quickest Response There

11/19/2021 (Permalink)

Storm and flood damage require specialized restoration techniques and equipment. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. In order to protect your business, it can be valuable to know how to prevent moisture from entering your building and causing damage.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Water To See Or Not To See? Let's Get SERVPRO Help

11/19/2021 (Permalink)

There is no such thing as a small disaster - especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on subfloors, causing major problems over time. Instead of trusting untrained eyes, help ensure the value of your property by calling SERVPRO of Elk Grove / Laguna. 

SERVPRO of Elk Grove / Laguna has the equipment, training and experience to find and dry unseen water before secondary damages set in. 

Speed is Key!

Immediate response lessens damage:

• Less Wood and Drywall Saturation
• Less Delamination
• Reduced Carpet and Furniture Stains
• Fewer Warping Hardwood Floors
• Less Mold/Mildew
• Less Contents Damage

To help small leaks from becoming big problems call SERVPRO of Elk Grove / Laguna today at 916-525-1241. 

• 24-Hour Emergency Service
• Faster to Any Disaster
• Highly Trained Water Restoration Technicians
• A Trusted Leader in the Water Restoration Industry
• Locally Owned and Operated
• Advanced Water Inspection, Extraction, and Drying Equipment

SERVPRO Water Team

11/16/2021 (Permalink)

Although experiencing water damage in your home or business can be a stressful event, getting professional help is effective in limiting your anxiety and restoring your property. There are a wide range of procedures that water damage specialists do in order to restore your property to its former condition.  

Water Damage Experts Work In Teams

Following exposure to water damage, it is critical that you prevent secondary water damage from affecting your home or business. After assessing a course of action, rapid water removal will help to stymie progressive water damage. Some results of secondary water damage include continuing damage to furnishings, mildew and mold.  Water removal specialists prevent these dangerous fungi from spreading by working in teams. By having multiple technicians working on different areas of your house, a water remediation company can expedite the cleanup process to ensure that your home returns to its former sanitary, safe state. 

Water Removal Experts Use Specialized Equipment

One of the reasons that the crews from SERVPRO of Elk Grove/Laguna are so effective in water removal is the use of heavy duty, specialized equipment. Water extractors remove large volumes of water rapidly, therefore, decreasing the time needed for dehumidification equipment to continue the water removal process. These water remediation specialists also use air-moving machines to increase the evaporation rate of interior moisture. Because the only effective way to stop secondary water damage is by thoroughly drying the affected area, these machines are very important during the restoration process. 

What Is A Hoarder?

11/16/2021 (Permalink)

According to The Mayo Clinic, “A hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with a hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage, such as old newspapers, junk mail, or packaging.

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

 A SERVPRO® franchise professional will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by SERVPRO®, or relocated to a storage facility so work on the fire or water loss can begin.

Another way SERVPRO® encounters hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after
the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes,
family members will come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO® is here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties, call SERVPRO®.

Stop Water Damage Before It Gets To Mold

11/11/2021 (Permalink)

If your home in Friendly Hills,CA has experienced any water damage from a burst pipe, storm, or other cause, you might be wondering how long you have until you need to worry about mold starting to grow. You might be surprised at just how quickly mold growth can occur in the right conditions, which is why it so important to call for help from a water restoration company as soon as excess water is discovered. Here is some information on what causes mold to grow and how long it takes for it to begin growing.

Common Causes of Mold Growth

The main thing mold needs to grow is a continued source of moisture. Whether due to high humidity levels or standing water in your building, wet areas can eventually lead to mold growth. Common ways moisture enters buildings and causes mold to grow includes:

• Roof leaks and improper ventilation
• Excess humidity or moisture in bathrooms
• Water damage from faucet leaks or pipe bursts
• Flooding from rain or outdoor water sources
• Sitting puddles and spills
• Improper cleaning of wood and laminate flooring

How Long for Mold to Grow

Given enough moisture to live on, mold can grow as quickly as 24 to 48 hours. This means that if a pipe does burst in your building or a storm causes flooding, you need to start thinking about mold prevention right away. If possible, turn off the source of the water and do what you can to dry the area. Don’t wait to call in the restoration company to help address all water damage that has occurred to your building, including areas that are hard to see such as inside drywall or underneath carpets and flooring.
While dealing with excess water in your commercial building is stressful enough, dealing with mold growth makes the situation even worse. Always act quickly to prevent more damage from occurring.

What Equipment We Use

11/11/2021 (Permalink)

The SERVPRO of Elk Grove / Laguna franchise takes pride in making sure our customers are helped to the best of our ability. To do this, our products and equipment need to be the best available so we can make sure the property and situations we encounter during disasters are able to be restored and brought to preloss conditions. With that in mind, we will take you through a behind the scenes look at some of the equipment we use to help get your property and structure to preloss condition. Each machine and piece of equipment has a crucial role in the restoration process. Our technicians are trained to use each piece of equipment to its highest potential. Here are a few of our most commonly seen and used machines, and their purpose.

PORTABLE EXTRACTORS: Extractors are used for cleaning carpets, cleaning upholstery, and removing water from floors after a water loss. An extractor has three major components: a heater, a pump, and a vacuum system. Our technicians use this machine for variable heat controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects it in the tank. With this machine, we can expedite the removal of water and moisture from damaged materials and textiles to help restore it to preloss conditions. In doing this, the potential of having to replace materials or belongings is lowered.

THE OZONE GENERATOR: The portable ozone generator eliminates a variety of odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates “ozone”, which consists of unstable oxygen molecules (containing three oxygen atoms). Ozone chemically reacts with odor-causing molecules to oxidize residues and remove the odors. When using this piece of equipment, we follow the absolute and necessary guidelines of use with the purpose of all people and pets should be removed from the environment during ozoning for health and safety reasons. Once the deodorization process is complete, ozone quickly reverts to the normal oxygen molecule, leaving no residues. Once the odor is gone, the results are permanent. One of the features of the ozone generator is that it is made to be compact and portable, yet also be a durable and professional unit.

DEHUMIDIFIERS: Dehumidifiers remove moisture from the air after it has evaporated.  Our technicians position dehumidifiers strategically in a water-damaged structure so the moist, humid air moves through the unit while dry, warm air is discharged from the unit circulating back into the wet areas. Did you know that dry air acts like a sponge to absorb moisture from wet materials? Since it does, we use the dehumidifiers especially because it provides a continual source of dry air to enhance the restoration process. Refrigerant dehumidifiers remove water vapor through condensation, and based on the specific job, we will use a small commercial refrigerant dehumidifier because it removes approximately 8 gallons of water per day from the atmosphere, while an extra-large commercial refrigerant could remove as much as 20 gallons per day.

AIR MOVERS: Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. These machines introduce airflow at the surface level and replace the highly saturated air with drier air to enhance evaporation. Our crew has gone through specific training on the science of drying to know how many air movers they will need and how to position them to create airflow across all wet surfaces. In some cases, when the lower portion of multiple walls are wet, involving wet drywall behind baseboards, enough air movers are positioned to create a vortex of circular airflow around the walls. Our technicians operate the air movers in several different positions, offering flexibility in how to direct the airflow with the best possible outcome. 

That 1-4-8 Policy

11/11/2021 (Permalink)

Here at SERVPRO of Elk Grove / Laguna, our top priority is customer service. When disaster strikes in your home, you want someone to be there in a timely manner and you want to be well taken care of. We know that your business is no different than your home! You have worked hard to build your business here in our local community in Elk Grove. If you have ever experienced a water or fire loss in your business, you know the emotions that come with it. We are here to help. We will respond promptly so that we can help get your business back to "Like it never even happened."

We have a 1-4-8 policy here at SERVPRO. We have 1 hour to call you back, 4 hours to get onsite, and 8 business hours to have a verbal briefing with you or your insurance company. Our owners prioritize getting onsite quickly. They ensure that this is done by tracking our numbers. We have made this a top priority within our business, and continue to do so, to make sure that we can help you get back to how you were before the loss happened! Save our number below to ensure that you know who to call when disaster strikes.

SERVPRO of Elk Grove / Laguna is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (916) 525-1241

Cleaning of the soot

11/4/2021 (Permalink)

Household cleaning is not exactly on our list of "fun things to do". Sometimes we don’t even know how often household items should be cleaned. If you’re like me, I clean when it looks dirty (or company is coming over!) There has got to be a better way. I am always looking for new tips or suggestions. 

I recently came across this article from Today.com in the Home section. Take a look at some of these tips:

Door shelves:

• Remove items from the door shelves.
• Wipe down all shelves as well as any sticky and drippy containers with baking soda and water solution. Dry and return items.

Gasket:

• Wipe the gasket/seal with a mild detergent solution. Dry with a clean cloth.
• Pro tip from Mr. Appliance President Doug Rogers: To test the seal of the gasket, shut the door on a dollar bill and if it slides out easily, the gasket isn’t sealing tightly. Replace it to save energy and wear and tear on the fridge.

Door:

• Wipe down the door, edges, handle and top of the refrigerator with mild detergent solution. Dry.
• For stainless steel refrigerators, apply coconut oil with a soft cloth. Buff to remove excess.

Water dispenser:

• Because yeast and mold can build up on the dispenser spout, it should be cleaned every month or as needed.
• Pro tip from Carl Major, owner of Major Appliance, AC and Heating in Slidell, Louisiana:Major recommends cleaning the spout with a pipe cleaner (or small brush) alternately dipped in warm water, vinegar and hydrogen peroxide (in that order).
• For added safety, make sure to replace external water filters as recommended by the manufacturer.

Ice dispenser:

• The ice dispenser drawer actually can harbor mold and yeast, according to Allen Rathey, founder of Healthy House Institute.
• To clean the ice bin, turn the ice-maker off, remove the bin and discard the ice. Using lukewarm water and a mild dish detergent, wash the bin, rinse well and then dry.
• Cleaning option: Substitute distilled white vinegar for dish detergent.

For the complete article, visit:

HTTP://WWW.TODAY.COM/HOME/HOW-OFTEN-YOU-SHOULD-CLEAN-YOUR-REFRIGERATOR-RIGHT-WAY-DO-T103284?CID=PUBLIC-RSS_20160927

Need a professional? Call SERVPRO of Elk Grove / Laguna at 916-525-1241 today. We are here to help 24/7.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Cooking during the holidays

11/4/2021 (Permalink)

Cooking fires are common during Thanksgiving and the holidays. The US Fire Administration has quite a few tips and suggestions on their website to help with fire safety during the holidays. 

If you or your loved one has recently suffered from a fire, be sure to contact SERVPRO of Elk Grove / Laguna to help you with your restoration needs. Call us 24/7 at 916-525-1241. 

Are you considering frying a turkey for Thanksgiving?  Please consider the 

Five dangers of deep frying a turkey:

1. Turkey fryers can easily tip over, spilling hot cooking oil over a large area.
2. An overfilled cooking pot will cause cooking oil to spill when the turkey is put in, and a partially frozen turkey will cause cooking oil to splatter when put in the pot.
3. Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
4. Without thermostat controls, deep fryers can overheat oil to the point of starting a fire.
5. The sides of the cooking pot, lid and pot handles can get dangerously hot.

For more information visit the US Fire Administration website: https://www.usfa.fema.gov/prevention/outreach/cooking.html

To find out other ways SERVPRO of Elk Grove / Laguna can help you with fire or storm damage, visit: http://www.SERVPROelkgrovelaguna.com/ 

As always, call us at 916-525-1241. We are here to help. 

Rain Clouds Go Away

11/4/2021 (Permalink)

Hopefully the rain will let up soon, but with lots of thunder clouds still in the forecast it is important to know how to remain safe during high waters. Especially during flash floods and warnings. 

The National Weather Service has some good tips for staying safe during high water and flood conditions.

Flood and Flash Flood Safety Rules:

Heavy rain should be a signal to alerting you to the possibility of dangerous flood conditions.

During periods of heavy rains, stay away from flood prone areas such as stream beds, drainage ditches and culverts.

Move to higher ground if flooding threatens your area.

If you live or work in flood prone areas, remain alert during periods of heavy rain.

Be especially cautious at night as it is harder to recognize flood dangers.

Never drive your car into water of unknown depth. Most flash flood deaths occur when people drive their vehicles into flood waters. Remember: Turn Around Don't Drown!!

If your vehicle stalls, abandon it immediately and seek higher ground. Flood water may rise quickly, cover the vehicle and sweep it away.

Stay out of flooded areas. The water may still be rising and very swift. A rapidly flowing stream can sweep you off your feet and sweep your vehicle downstream.

Children are especially vulnerable and should not be allowed to play in or around flowing water.

Water can run off streets and parking lots rapidly, causing natural and man-made drainage systems to overflow with flood waters.

Flood waters can hide rocks, trees, trash and other debris that can be dangerous to someone in their path.

Water is a very powerful force and should NEVER be underestimated.

Flood Watch:

When conditions look favorable for flash flooding, the National Weather Service will issue a Flood Watch, highlighting flash flood potential in and around the specified area. A Watch usually encompasses several counties. This is the time to start thinking about your plan of action if water begins to rise or a flash flood warning is issued.

Flash Flood Warning:
issued for a smaller, more specific area. This is when you must act quickly as flash floods are an imminent threat to you and your family. You may only have seconds to move to higher ground.

How To Check Up On Storm Information

11/4/2021 (Permalink)

Technology is a great tool to help prepare for emergencies or disasters, as well as a great way to stay informed of the situation and in communication with others. The following tips will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many online services that offer free ways to store different types of files, from photos to images of important documents. It’s a good idea to save an electronic version of insurance policies, identification documents, medical records, and even information on your pets.

Follow the News

Stay informed by following local news channels and community groups online. You can also sign up for free electronic alerts to the most up-to-date information in a disaster situation. 

Mark Yourself Safe

There are many organizations and social media platforms that offer ways to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Keep in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after an emergency or disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You can also buy solar-powered chargers.

Get an Emergency READY Profile®

SERVPRO of Elk Grove / Laguna offers Emergency READY Profiles® (ERP) for free to help prepare your business for an emergency. By developing a SERVPRO of Elk Grove / Laguna Emergency READY Profile® for your business, you can minimize interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Contact us today at 916-525-1241for more information on developing an ERP for your business, and SERVPRO of Elk Grove / Laguna will be there to help make it “Like it never even happened.” 

How To Check Areas Before A Storm

11/4/2021 (Permalink)

Check Your Garage Door for Weaknesses and Damage

The part of your home that can be most susceptible to damaging winds is your garage door. The best garage door to have is a heavy one. Some of them are even rated for hurricanes. With a heavy garage door, the high winds are less apt to blow or tear it off your home. You can also have your lightweight garage door reinforced by a garage door installer. Whether you have a heavy garage door or a lightweight one, the next important part of the door is how it is secured to your home. You want to check to make sure that the garage door rails are securely attached to the wall and ceiling of your home. If it is not solidly attached, high winds could possibly separate the rails from the home and blow the garage door down. The last part you want to check is the seal at the bottom of the door. Not only will a properly sealed door prevent water from blowing in but it will also keep the wind from shaking the garage door and damaging it. 

Check the Integrity of Your Roof

You want to make sure that your roof shingles are not missing or damaged as this can lead to water seeping into your home and causing damage. Make sure that all of the shingles are properly secured and not loose. A loose shingle can be easily blown off the roof damaging and exposing other shingles to wind damage. If you have a satellite dish or air conditioning unit or any other type of equipment secured to the roof, you will want to check that they are solidly affixed to the roof. A satellite dish that blows off a roof can become a dangerous projectile that can damage windows, cars, and other homes. You will also want to make sure that the screws and bolts that are used to attach the equipment to the roof have some type of sealant around them to prevent water from leaking through your roof.

Check Your Windows and Doors

A common source of water damage from high winds and storms is through cracks and broken seals in windows and doors. You not only want to make sure that your windows and doors can close completely and lock but you also want to check the outside frames and edges for any cracks or broken seals. With windows, water can seep in around the wooden frames between the siding and the window. You can easily seal any cracks up with window & door caulking. You also want to check the door jamb for spaces or tears in the weather seal. Many doors have seals that can be replaced easily once they become torn and brittle. You can also buy similar seals for the bottoms of your windows to keep water from blowing under and into your home. 

Check the Perimeter of Your Home for Loose Objects

With damaging winds, loose items in your yard, patio, deck, and gardens can quickly become flying objects that can break windows, rip apart siding, dent cars, tear up roofs, and cause all types of damage to you and your neighbors' properties. If you know a severe storm is coming, you want to make sure any table or chairs is secured to the ground and/or moved inside your garage. If you have a grill, move it into your garage or secure it to a deck railing or large tree. If you have any large trees, you will want to cut down any dead branches on a regular basis. Dead branches can easily break during a storm and cause damage to your home. To protect your cars during a severe storm, either move them into your garage or away from any large trees that could fall on them. 

How To Address That Mold Problem

10/26/2021 (Permalink)

The good news is that mold clean up and recovery professionals are held to specific mold standards. These standards have been established by several agencies:

• The Environmental Protection Agency, or EPA, focuses on how mold may affect the environment in your building and on the environment. It also offers insights into who should handle the cleanup efforts.
• The Institute of Inspection Cleaning and Restoration Certification is the go-to source of training, standards, and certification. In addition to establishing high standards for professionals in the industry, the IICRC also oversees the quality of mold removal and cleanup within the industry.
• The Centers for Disease Control and Prevention, or the CDC, also provides a lot of helpful information about upholding the standards established by the EPA. It also provides official recommendations pertinent to specific mold growth situations.
• OSHA, or the Occupational Safety and Health Administration, is another source of cleanup standards. This agency covers details about how to clean up specific types of mold, such as black mold and gives specific information about business and property owner responsibilities.

The IICRC Mold Remediation Standard
It's important that you understand the mold standards that affect your business property. Familiarity with these standards can help you ensure that you have a clean, safe place for people to live or work. Technicians in your area may uphold the IICRC S520 Standard which protects the health of the workers and the people using the building, outlines the use of equipment, governs removal of contaminated materials, and dictates how the original moisture problem is addressed.

Standards and Your Confidence
When professionals adhere to mold standards established by the government and industry leaders, you can be confident that remediation has been carried out appropriately and thoroughly. You can also feel confident in the well-being of your building.

Commercial Level Damage

10/26/2021 (Permalink)

SERVPRO of Elk Grove / Laguna handles not only residential damage and restoration but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

Checking Your Home For Rain Storm

10/26/2021 (Permalink)

Now that winter is here, it’s important to remember to check your house after a large storm.  An over-abundance of rain water can overwhelm your home’s gutters and downspouts and saturate the soil around your foundation.  An easy way to remember how to inspect your home is to “Start From the Bottom and Work Up.” 

1. Start in the Basement – The first thing you should check after a heavy rainstorm is your basement or crawlspace.  Make sure there is no standing water.
2. Pull Back Carpets, Rugs and Floors – If any of these items are wet, remove them from your floors immediately and begin to dry these areas as soon as possible.
3. Check Your Walls – Look for stains or discoloring on your walls, bubbling paint or peeling wallpaper. These are all signs of moisture leaking into areas where it shouldn’t be. 
4. Inspect Your Attic – Make sure that your shingles are all secure and that there is no structural damage. Also check to be sure that your insulation is dry. 
5. Check Gutters/Downspouts – Leaves and other debris can clog gutters and lead to drainage issues. Be sure to inspect these areas after a big storm to avoid this problem.  

Your home should be a haven from a storm.  Use these tips to make sure you keep the water outside and the warmth in. 

If you do experience flooding or water where it shouldn’t be, call the experts at SERVPRO.

Fire Safety Before Halloween

10/5/2021 (Permalink)

Halloween is a fun time of year, but without precautions it can lead to house fires. The Cal Fire website offers some great tips and suggestions to keep Halloween safe and fun.

If you are faced with fire damage, call SERVPRO of Elk Grove / Laguna at 916-525-1241 for 24/7 emergency service.

 
TIPS FOR CHOOSING THE RIGHT COSTUMES:

Purchase costumes made of flame resistant or retardant material (Check the label). Fire resistant does not mean fire proof
Keep hemlines short enough to prevent tripping
Avoid loose and baggy sleeves. Stay away from billowing or long trailing fabric.
Use make-up instead of masks which can obstruct vision.
Use glow in the dark reflective tape on your costume.
TIPS FOR DECORATING:

Never use candles to light jack-o’-lanterns, use battery powered lights.
Instruct children to stay away from open flames.
Be extremely careful with cornstalks and other harvest season items. Keep them away from sources of heat.
Keep exits clear of decorations so nothing blocks escape routes

TIPS FOR HALLOWEEN NIGHT:

Children should always go trick-or-treating with a responsible adult.
If driving, be sure to watch for trick-or-treaters who are too busy to watch for you.
Provide children with flashlights or glow sticks to carry for lighting and visibility.
Do not allow children to carry sharp sticks or other objects that could cause injury to others.
Keep your yard free of tripping hazards, such as garden tools, hoses, etc.
Closely inspect all candy before allowing children to eat it. Discard any unwrapped treats from a stranger. If in doubt, throw it out.

Start With An Inventory List

9/10/2021 (Permalink)

The average home has approximately over 300,000 items. If a disaster such as a floor, fire, or theft were to destroy your home, would you recall all the detail necessary to provide a claim report to your insurance company?

In the event of a claim, insurers require you to substantiate your loss in as much detail as possible. “The last thing most of us want to do is spend a weekend documenting all our stuff. But almost as heartbreaking as losing a home to a disaster is trying to re-create a home inventory after the fact,” says Carole Walker, executive director of the Rocky Mountain Insurance Information Association.

The prospect of cataloguing everything you own can be daunting, but technology can help. Check whether your insurer offers any software, smartphone apps or other tools to help with the process. Both Allstate and Liberty Mutual have free apps that let you create an inventory of your personal property. The Allstate Digital Locker even allows you to store your inventory in the cloud. State Farm has a home inventory checklist anyone can download.

Now get organized. Dig out every receipt you can. Locate the make, model and serial numbers for appliances and electronics, usually on the back or bottom. If you purchased that refrigerator 10 years ago during a Black Friday sale and tossed the receipt, it’s okay. Open the door and look inside for a plate with the identifying information. Note the data or snap a picture of it.

Then proceed room by room. The quickest method is to make a video. Stand in the center of a room and narrate as you record. Film the entire space, including every wall, the ceiling and floor. Describe every item and feature, such as hardwood flooring or that pricey light fixture, to the best of your ability. Some detail is better than nothing.

Once it’s finished, don’t let your inventory become part of the loss. The most complete home inventory is worthless if you can’t get to it. Store it in the cloud, iCloud, Dropbox, OneDrive, etc. At a minimum, copy your files and any videos to a flash drive and give it to a friend or relative in another town, store it in a safe-deposit box, or email the file to yourself.

Are you already working through your own disaster? Call SERVPRO of Elk Grove / Laguna at 916-525-1241 to help you through this time. SERVPRO's employees have been trained to help and assist you during this time. It can be an overwhelming time - SERVPRO will help you!

Faster than a slow drip

9/8/2021 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Elk Grove / Laguna provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Elk Grove / Laguna arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 SERVPRO Elk Grove / Laguna 916-525-1241

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Elk Grove / Laguna

SERVPRO of Elk Grove / Lagunaspecializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Holiday Fire Safety

8/18/2021 (Permalink)

Cooking fires are common during Thanksgiving and the holidays. The US Fire Administration has quite a few tips and suggestions on their website to help with fire safety during the holidays. 

If you or your loved one has recently suffered from a fire, be sure to contact SERVPRO of Elk Grove / Laguna to help you with your restoration needs. Call us 24/7 at 916-525-1241. 

Are you considering frying a turkey for Thanksgiving?  Please consider the 

Five dangers of deep frying a turkey:

1. Turkey fryers can easily tip over, spilling hot cooking oil over a large area.
2. An overfilled cooking pot will cause cooking oil to spill when the turkey is put in, and a partially frozen turkey will cause cooking oil to splatter when put in the pot.
3. Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
4. Without thermostat controls, deep fryers can overheat oil to the point of starting a fire.
5. The sides of the cooking pot, lid and pot handles can get dangerously hot.

As always, call us at 916-525-1241. We are here to help. 

Tips From American Red Cross In Case Of A Fire

8/9/2021 (Permalink)

The American Red Cross has gone to great lengths on their web page providing tips and suggestions on home fire prevention. 

The 7 Ways to Prepare for a Home Fire

1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.

2. Teach children what smoke alarms sound like and what to do when they hear one.

3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.

4. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.

5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire“ to alert everyone that they must get out.

6. Make sure everyone knows how to call 9-1-1.

7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

If your family has just suffered a home fire, please call SERVPRO of Elk Grove / Laguna at 916-525-1241. We are here to help you 24/7.

Remodeling After The Fire

8/3/2021 (Permalink)

If you are faced with fire damage, call SERVPRO of Elk Grove / Laguna at 916-525-1241 for 24/7 emergency service.

Dealing with water or fire damage can stressful. Hopefully, you have had a chance to work with SERVPRO of Fair Oaks/Folsom to get you through that trying time. However, when it is all said and done, you may have some remodeling to do. Though it is certainly rough to deal with the damage, remodeling can be enjoyable and even fun. 

According to ImproveNet.com there are quite of few things to consider when repairing after fire and smoke damage:

Average Cost of Fire and Smoke Damage Restoration and Repair 

The average cost of repair and restoration services after fire and smoke damage is $2,950. The total cost that a homeowner pays for such repairs will depend on the location and extent of the damage. For example, fire damage to a kitchen may cost more to repair than damage to a closet due to the expense of replacing costly cabinets and appliances. The out of pocket amount that a homeowner pays to have fire and smoke damage repairs might be reduced by homeowner's insurance coverage. 

Types of Repairs for Fire and Smoke Damage 

Water used to extinguish a fire can saturate the walls and floors of the home. The water can quickly cause mold growth and wood rot if the water isn't removed and the home thoroughly dried. Soot from the fire can saturate and stain anything upholstered. Professional restoration is needed in order to salvage the furnishings as well as linens, draperies and carpet. Smoke discoloration and odors can pervade almost everything in a home, including furnishings, carpets and rugs, linens and clothing. Professional restoration is essential in order to save those items. The smoke can also damage the home's air ducts, resulting in foul odors each time the furnace or air conditioner turns on. Restoration and repair services are needed to clean the ducts before the HVAC system is used again. 

If you have fire or water emergency be sure to call SERVPRO of Elk Grove/Laguna 916-525-1241 - we can help you today. 

Why We Stand Above The Rest

7/29/2021 (Permalink)

SERVPRO provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

• Commercial Water/Storm Damage Restoration
• Commercial Fire Damage Restoration
• Commercial reconstruction
• Mold Remediation

Enjoy Your Summer Fires by Building a Safe Fire Pit

7/23/2021 (Permalink)

It's finally that time for outdoor BBQs, parties, and camp-outs and it's important to always keep safety at the forefront. Whatever type of pit you have in mind, make sure you follow all the rules for proper ignition. This will keep not only your family and friends safe but also those around you, like your neighbors.

Getting Started

Before you start digging to build your summer fire pit, think through the process. Where are you going to build your pit? How deep should you dig? What should you use to create the above ground wall? When selecting your spot, take care not to dig too near other items that would easily flame up. So place your pit at least ten feet from other structures and avoid overhanging branches. It's important that if you are installing a prefabricated pit, you need to ensure your ground is level. Using pavers is a great way to ensure that any burning embers that may escape won't spread to other structures or brush.

When digging your own summer pit, ensure you remove at least one foot of earth. Place large stones or landscaping bricks around the outside edge of your site and cover up at least one foot. Using concrete to secure your bricks will provide a safer, stronger pit. Once you have your pit completed, create a ten-foot circumference around it by clearing any brush, leaving only bare earth, or by using pavers to secure the area and help prevent drifting embers.

Enjoying Your Pit

Light your pit before the light is too dim. Twilight is a bit late, but with some skill, you should be able to get it lit. Make sure you have enough water stored near your pit to quickly douse flames. Finally, keep your wood well away from the pit.

Mitigation vs. Restoration

7/16/2021 (Permalink)

If your businesses has been affected by severe flooding, the chances are that you have contacted a flood and water cleanup company to help get your building back to normal is pretty high. You will probably hear the words “mitigation” and “restoration” thrown around a lot, and you might not fully understand what they mean. Here’s a quick breakdown of what they mean.

Mitigation

Mitigation is the first line of defense when it comes to water damage. It also includes measures that are used to help stabilize the situation before any more damage can occur. Here are some examples of what happens during mitigation:

• Inspecting damage
• Making sure building is stable
• Window board up
• Setting tarps
• Removing furniture/other belongings
• Extracting water
• Setting drying equipment

Depending on if more work needs to be done, based on the damage, that is where restoration comes in to play.

Restoration or Reconstruction

Restoration means that we will bring your property back to the state it was in before the damage occurred. Once mitigation has been complete, the repairing of the structure can begin. This means replacing drywall, painting, and many other things depending on what is needed.

Cleaning your business to get you back in business

7/16/2021 (Permalink)

COVID-19 has hit multiple businesses in many different ways. Some are slowly beginning to re-open, while others have closed their doors for good. Here at SERVPRO of Elk Grove/Laguna, we are committed to getting your business as clean as possible. The first step to keeping you safe, is to keep our workers safe as well. Before we clean your infected or possibly infected area, we ensure that each of workers are wearing the following:

-Facial protection (at minimum a N-95 respirator)

-Nitrile gloves

-Protective eye wear

After we are properly equipped with the required gear, we move on to the next step, the cleaning process. When dealing with a virus like COVID-19, it is crucial to pay extra attention and be thorough with our procedures. 

Some materials cannot be cleaned with detergent and water without being damaged. Cleaning methods typically used on water sensitive materials such as vacuuming or dry sponging would not be capable of removing enough soil and residue to be effective. Carpets can be sanitized with SERVPROXIDE, and other porous materials like rugs, upholstered items, and draperies can be wet cleaned using a Hot Water Extraction and rinse method. 

ServpOXIDE is a hospital-grade disinfectant that has demonstrated effectiveness against similar viruses like SARS-CoV-2. It is EPA-approved, and proper PPE use is of the utmost importance. 

All tools and supplies are properly cleaned and disinfected to ensure there is no potential contamination to other parts of the structure. 

We want your business to be back on its feet in no time, trust us with your cleaning precaution needs. Please call us at (916) 525-1241 to answer any of your COVID-19 cleaning related questions. 

Never Walk Away From Your Stove!

7/13/2021 (Permalink)

In these challenging times it is easy to get to get sidetracked

It happens, especially now…… doing several things at once, spring cleaning, while you have soup on the stove. So you leave the stove, just for a quick minute. Only it’s just never as quick as you anticipate. Meanwhile back in the kitchen….a fire has erupted. It can happen so quickly.

Good Rule: never leave the stove or turn your back for any period of time.

Think fast!

1) Evaluate – call 911 if it is out of control while gathering family and get to safety

2) Put a metal lid on it

3) Turn off the heat

4) Dump baking soda

5) Chemical fire extinguisher is best as a last resort or if the above options are not available

6) Stop. Let the area sit, cool down, before you address the damage.

NO, NO, NO

1) Do not throw water

2) Do not use a hand towel

We hope you never need to remember these tips. But your SERVPRO is here to help with the clean-up should disaster strike. The photos are from a kitchen grease fire; just a second of “unattended”. The good news is the final repairs are beautiful; "Like it never even happened." No family members, or pets were injured in the event. Just frayed nerves and a bit of quilt. (Accidents happen and we should learn from them and move forward.)

Quick thinking allowed the structure damage to be contained to the kitchen. However soot and smoke damage occurred throughout the residence.

Commercial Biohazard

7/7/2021 (Permalink)

At SERVPRO, we understand that any type of exposure to biological and chemical contaminants can pose some serious health threats and consequences. In a commercial setting, any type of sewage backup, blood cleanup or even chemical spill, can place YOU and all of the inhabitants of the area at risk. Upon recognizing the situation, your primary focus should be safety. After the area has been critically assessed, you should be well versed in the do’s and don’ts after a contamination.

What to Do After a Contamination

• Stay out of affected areas.
• Call emergency service personnel if the situation is life-threatening.
• Treat all bodily fluids as if they are contaminated.
• Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

• Don’t leave wet fabrics in place. Hang furs and leather goods.
• Don’t leave books, magazines, or other colored items on wet carpet or floors.
• Don’t use your household vacuum to remove water.
• Don’t use television or other household appliances.
• Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Situations that contain any biohazardous material or spills, should not be handled lightly. At SERVPRO, we care about our local community, as well as all of those that live in the area. If you have any questions, or would like to contact one of our professionals

Make Sure You Have A Fire Extinguisher In Your Commercial Building

6/23/2021 (Permalink)

Fire extinguishers are required in all commercial buildings in California, and there are specific requirements regarding training of your employees in many areas of fire prevention and safety.

Cal OSHA regulations stipulate that fire extinguishers must be placed in areas that the employees can easily access, such as in a cabinet or mounted to a wall.  They should be placed near exits to reduce the risk that people will be trapped by fire inside a building.  OSHA regulations also mandate that all employees must be trained on the basic principles of using fire extinguishers, as well as the hazards that are typically involved with firefighting.  They should also be trained on the process for reporting a fire, how to evaluate the size of a fire, and how to keep an exit route in good condition in your place of work.

Training must be provided to every new employee, for employees assigned to emergency response teams, and to all other employees on an annual basis.  In order to be safe, make sure your company is following all of these guidelines.

In the unfortunate event that your business does experience a fire, call the professionals at SERVPRO.

Help Protect Your Commercial Building From Fire

6/18/2021 (Permalink)

Fires in Commercial Buildings can cause a great amount of damage, but there are three easy things a business can do to prevent the most common commercial building fires. 

1. Surprisingly, the top cause of commercial building fires is cooking fires. But a fire extinguisher placed near the kitchen area can give employees the power to stop a small cooking fire from spreading.  Be sure to train your employees on how to use the extinguisher and make sure they are still in good working condition.
2. Fire alarms can save lives and property from damage, yet many are left unchecked and are not properly maintained. Be sure to check the fire alarm in your building or office to make sure that it working correctly.
3. A commercial fire sprinkler system can put out a potentially deadly fire in a commercial building. Have the one in your commercial building tested annually.

Be sure that your business has what it needs to protect itself from a crippling fire and be proactive in helping prevent damage to your business by following these three easy guidelines.

If you do experience a fire in your commercial building, call the experts at SERVPRO 916-525-1241

ELK GROVE | CALIFORNIA | FIRE DAMAGE | RESTORATION | FIRE DAMAGE IN ELK GROVE

Protecting Your Commercial Building From Water Leaks

6/17/2021 (Permalink)

Undetected water leaks can cause a great amount of damage, especially if they continue for an extended period of time.  Here are a few of the most common types of leaks in commercial properties and how to fix them.

• Faucet Leaks – With frequent use, faucet parts can wear out over time and when the seal or other components begin to leak, it can lead to water loss. This can substantially increase your water bill as well as cause major damage to your building.  In order to avoid loss, prepare any dripping sinks as soon as you see them start to leak.
• Toilet Leaks – Like faucets, toilets have a number of parts that can deteriorate and lead to issues. One faulty or leaking part leads to other damage, so be sure to replace toilet components as soon as you see them begin to deteriorate. 
• Underground Leaks – These types of leaks can often go undetected, but there are tell-tail signs of their existence, such as areas of wet soil, areas where grass or plants are growing faster than surrounding areas (due to increased water supply from your leak), and a significant rise in your water bill.
• Hidden Leaks – These types of leaks are the most difficult to detect, but can cause the most damage because they remain undetected for long periods of time. If you notice water marks or swelling of walls, ceilings and floors, you likely have a hidden leak. 

If any of these types of leaks are detected in your commercial building, call the professionals at SERVPRO. 916-525-1241

SERVPRO Can Provide So Many Services

6/11/2021 (Permalink)

SERVPRO is on call and available 24 hours day/7 days a week to respond to your emergency.  We specialize in fire and water restoration services along with mold remediation, but we also provide so many other services.  Here are just a few of the services we can provide: 

• Odor Removal
• Trauma & Crime Scene Cleanup
• Carpet and Upholstery Cleaning
• Biohazard Cleanup
• COVID Cleaning
• Commercial Cleaning Services
• Board-Up Services

SERVPRO works closely with many large and small insurance companies, property management companies, and government entities.  We also have experience working in:

• Small Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Manufacturing & Industrial
• Government/Military

 Call Us Today!

SERVPRO is on call 24-hours a day to respond to residential and commercial property damage emergencies. Our highly trained technicians have the experience and equipment to mitigate property damage. Call us today at 916-525-1241. We’ll restore your property and make it “Like it never even happened.”  

ELK GROVE | CALIFORNIA | WATER DAMAGE | FIRE DAMAGE

SERVPRO Cares for Your Belongings

6/8/2021 (Permalink)

One thing you may not think about after your home experiences damages from a fire, mold or water loss is what you are going to do with all your belongings while your home is being repaired?

At SERVPRO, we take great pride in taking care of our customers' belongings.  We will come to your home or place of business and "pack out" all your items carefully, inventory and mark each box and then take them to our warehouse to safely store them in secure vaults that are only accessible by our trusted staff until you are ready for them to be returned to you. 

When you are ready, we will deliver them back to you in the same condition we received them in.  We offer you the peace of mind that your belongings are safe and secure while your home or place is business is being repaired.  

ELK GROVE | CALIFORNIA | RESTORATION | CONTENTS

Which Phone Should You Use In An Emergency - Landline or Cell Phone?

6/2/2021 (Permalink)

In the event of an emergency, most people know that they should call 911.  This patches us through to our local emergency responders who are dispatched to a specific location.  But with the introduction of cell phones into our daily lives in the 1980’s, a crinkle was added to the 911 dispatch system. 

Previously, all 911 calls coming from cell phones were automatically routed to the California Highway Patrol 911 dispatch centers, which overloaded the call centers and slowed down responses to potential victims.  Now cell phones use either GPS or cell tower triangulation so that a dispatch center can be identified and the call is routed to the proper location. 

The California Highway Patrol (CHP) does have jurisdiction over state freeways and handles emergency calls on these roadways.  So some cell calls made from city streets that are near a freeway will be routed to the CHP.

One way to ensure that a 911 operator can pinpoint your location is to use your landline to make a 911 call whenever possible.  A landline is plugged into a specific address, so an Emergency Response Team will know exactly where to respond. 

However, if you find yourself in an emergency situation and you only have your cell phone, use it to call 911.  Your call will be routed to an emergency response team who will send help to your location no matter how you place your call.

Remember, don't delay calling 911 in the event of an emergency.  The professionals who are answering the phone will find you help whether you are calling on a landline or a cell phone.  Reach out, call and stay safe.

ELK GROVE | CALIFORNIA | FIRE DAMAGE | WATER DAMAGE | RESTORATION

Ready for any Storm

5/22/2021 (Permalink)

SERVPRO specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sacramento and surrounding areas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams in our area that are strategically located throughout the United States.

Biohazard remediation; also known as crime scene cleanup

5/19/2021 (Permalink)

SERVPRO knows biohazard cleanup can be a stressful and demanding process that requires trained professionals to work long hours and be subjected to a range of catastrophic circumstances.  Biohazard cleanup is NOT the same as a standard cleaning company or janitorial service. Crime scene cleanup is a term applied to forensic cleanup of blood, bodily fluids, and other potentially infectious materials.  It is also referred to as biohazard remediation because crime scenes are only a portion of the situations in which biohazard cleaning is needed. SERVPRO provides biohazard remediation and recovery services for many biohazard situations.  These include the following:

• Coronavirus - viral pathogen.
• Sewage backups.
• Crime scene cleanup.
• Natural death cleanup.
• Suicide cleanup.
• Homicide cleanup.
• Accident cleanup.
• Blood cleanup.
• Hoarding scenes.

The job of a biohazard cleaner is to thoroughly clean, sanitize, disinfect, and deodorize the site where a crime, natural death, suicide, homicide, trauma, or accident occurred.  It is important to understand each service offered and the differences between them:

• Cleaning removes food and other types of soil from a surface such as a countertop or a plate. 
• Sanitizing reduces the number of pathogens on that clean surface to safe levels.  It is meant to reduce, not kill, the occurrence and growth of bacteria, viruses, and fungi.
• Disinfecting a surface will “kill” the microscopic organisms.
• Sterilizing is the process of making something free from bacteria or other living microorganisms.
• Deodorizing is to remove or conceal an unpleasant smell.

Cleaning alone will always positively contribute to the health of occupants because allergens (a substance that causes an allergic reaction) and microorganisms (a microscopic organism, especially a bacterium, virus, or fungus) are removed from surfaces.  There is still a risk of cross-contamination because the solutions and the cleaning tools used could be spreading disease.

Sanitizing reduces the number of bacteria present by 99.9 percent but it does nothing about viruses and fungus.  Sanitizing is better than cleaning alone, however, the reduction of pathogen populations on environmental surfaces is exponentially better when you disinfect.

Disinfecting is the process of killing (inactivating) harmful and objectionable bacteria, and other microorganisms (pathogenic) by various agents such as chemicals, heat, ultraviolet light, ultrasonic waves, or radiation. Disinfection is usually considered a 99+% kill compared to sterilization that generally attains 100% kill.

Sterilizing is the removal of 100% of the organisms.

Call SERVPRO to Assist You with your Fire or Water Damage

5/13/2021 (Permalink)

When you've suffered a fire or water, your first step is to hire an experienced fire and water cleanup and restoration company like SERVPRO.

SERVPRO maintains highly qualified and trained professionals to deal with the mitigation after a fire or water damage.  The mitigation includes specific protocols, processes, actions, and activities that are taken to reduce or eliminate long-term risk to people and property from hazards and their impacts.  Once the personal property has been properly removed from the loss, the first step in mitigation is having a demolition performed correctly.  There is a proper way to remove a variety of materials without damaging adjacent materials. 

At SERVPRO, our crew chiefs and production managers have the knowledge, skill, and experience to ensure home or business mitigation needs are handled correctly.  There are seven reasons why SERVPRO removes materials:

[1] we remove materials to eliminate safety hazards,

[2] we remove materials that have suffered primary damage and are not restorable,

[3] we remove porous materials that have come in contact with contamination,

[4] we remove porous materials that are holding odor,

[5] we remove vapor barriers to assist with drying efforts,

[6] we remove materials to reduce drying time, and

[7] we remove materials to open cavities or areas to provide additional needed services. 

AN IMPORTANT REMINDER DURING WILDFIRE SEASON:  Many families choose to live in remote, wooded forests or wildland areas surrounded by trees which can create a real danger to your home due to wildfire.  It is important to know how to protect your home.  One of the many steps to consider is the fire resistance of your home, the land surrounding your home, and the nature of the vegetation that grows near it.  You can locate a homeowner's checklist on the FEMA website that will help you learn what you can do before a wildfire happens in your area.  Do not hesitate to contact your local fire department for information about local fire laws, building codes, and protection measures.  Everyone needs to be ready for emergency evacuation as it may be the only way to protect your family and business in a wildfire. Know where to go and what to bring with you. You should plan several escape routes in case roads are blocked by a wildfire.

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. 

Preparing Your Home for Fire Season!

5/8/2021 (Permalink)

What to do after fire damage

• Create a defensible space around your home:  A defensible space is an area around a building in which vegetation, debris, and other types of combustible fuels have been treated, cleared, or reduced to slow the spread of fire to and from the building. The Federal Emergency Management Agency (FEMA) recommends creating at least 30 feet of defensible space between your home and surrounding vegetation to reduce the potential for damage.
• Apply fire-retardant chemicals:  Fire-retardant sprays can be applied to at-risk areas of your home and yard.  Fire retardants are chemicals that are applied to materials to prevent the start or slow the growth of the fire. They decrease the ability of materials to ignite. These chemicals work by creating a barrier between the fire and the structure.  The chemical creates a reaction that can help slow the fire.
• Limit roof combustibility:  A "complex" roof (with lots of ridges and valleys) can be particularly susceptible to fire damage because wind can cause embers to catch on the ridges and valleys.  In addition to applying fire-retardant chemicals, consider upgrading the materials used on your roof, regularly cleaning off debris like pine needles and leaves, and inspecting and replacing broken shingles. 
• Clean your gutters:  Routine removal of debris from trees and vegetation should be cleared out of gutters.  Debris can cause structural damage to your gutters and even to your house, which may provide space for embers to blow in. Debris also can catch fire, particularly during the dry season.
• Protect your windows:  A heat differential driven by an outside fire can cause the exposed glass to crack and even shatter inward. A window will break after one to three minutes of exposure to intense heat or flames. The California Building Code recommends that buildings constructed in wildfire-prone areas use dual-pane windows.

What You Can Do Until Help Arrives

SERVPRO recommends that after any fire damage situation, your primary focus should be safety:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

What To Do After A Fire:

SERVPRO knows how overwhelming and stressful matters can be after a fire.  Here are some simple steps that everyone should follow:

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls, and woodwork.
• Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with a light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change the HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO professional.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
• Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Residential fires can lead to unanticipated emotional distress in the ensuing days after the fire.  You should not underestimate the challenge of evacuation, relocation, and rebuilding after a fire.  Losing your home in a fire involves not only the loss of your residence, but also many other things of value such as photo albums, important documents, and treasured objects.  Your home is your place of security, comfort, and safety. After a fire, this sense of security can also be lost and can disrupt the routine of your daily life.

Why Call SERVPRO Fire Remediation Professionals

4/30/2021 (Permalink)

fire

Limit Mold and Mildew

Firefighters are great at responding to fires, accidents, and other incidents where there are risks to life and property. Full-time firefighters respond to a wide variety of calls from fires to flooding incidents. However, in the process of using water to extinguish a fire, they can introduce mold and mildew into houses when they must use water to extinguish the fire. SERVPRO strongly recommends you hire trained fire restoration professionals to deal with mold and mildew. Mold and mildew can also cause health effects. In addition, it's difficult for an untrained nonprofessional to know for certain if (s)he’s cleaned up all the areas affected by the mold and mildew. Mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents.

Replace Carpets, Clean and Dry Your Floors

When it comes to floor water damage, SERVPRO  has dealt with many different floor repairs. Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, we recommend that carpets that have water damage be pulled up and replaced. Water can also seep underneath vinyl flooring and into the cracks in hardwood. Mold grows on organic materials that are in environments with trapped moisture or high humidity. This implies that hardwood floors are susceptible to mold growth beneath them in a case of flood or water damage.

Post-fire Odors in Clothing and Ducts

Treating clothing as soon as possible after a fire is a key to removing the smell. It's also wise NOT to immediately use a washer or dryer, as the heat and motion can make the smoke smell set in and become impossible to get rid of. Removing smoke odor from clothing is one of the biggest jobs you’ll have after a fire. Often times dry cleaning is the best bet. Ask your SERVPRO professionals about your emergency dry cleaning needs and sealing your ducts in addition to cleaning them.

Storm Preparedness

4/20/2021 (Permalink)

Keep Emergency Kits on hand

There are many things you can do to prepare for a bad storm or other emergency.  One of these is to have a Home Emergency Kit/Car Emergency Kit on hand.  These kits are usually a collection of basic household/automobile items that you will need in an emergency, whether it’s a bad storm, a fire, or any other unexpected emergency. Try to assemble your kit as soon as possible so that it will be ready in case of an emergency and don't forget to rotate new items in so when you need it there will not be expired or out-of-date items.  You can also purchase premade kits from The Red Cross or other resources.

Have an emergency plan prepared

Depending on the severity of a storm or other event, it may take some time for help to arrive. Services like electricity and phone might be cut off for over a week. Emergency plans should be prepared with this information in mind. In addition to your emergency kit, which should include flashlights, batteries, and water, make an overall emergency plan with your family. Determine a place to meet if you need to leave your home in a hurry. Assign each member of your home with a task to make sure everyone gets out safely, including pets. SERVPRO offers an Emergency Readiness plan for businesses, but households should have a plan as well.

Know who to call to help with storm damage

Should your home experience significant damage during a storm, know who you can contact quickly to come out and assess and repair the damage. SERVPRO offers storm damage cleanup and restoration. With 24-hour emergency services offered, we’re “faster to any disaster”, with our highly trained technicians ready to help. Locally owned and operated, SERVPRO can help with storm, water, fire, or mold damage. Keep our information on hand as part of your emergency preparedness.

The Impact Of Smoking In Your Home

4/19/2021 (Permalink)

It is common knowledge that smoking has negative consequences on your health, but it can also be dangerous to your home.

Fire Danger

Smoking is the leading cause of death in home fires.  Fires caused by smoking is most common in bedrooms and living rooms where flammable items such as carpet, blankets, and furniture are exposed.

Resale Value

Homes occupied by someone who smokes regularly are much more difficult to sell.  On average, house value decreases by nearly 29%. The smell left behind by cigarettes can get trapped in cupboards, vents, and even the ceiling.

While exceedingly difficult, it is possible to reduce and potentially get rid of the smell of smoke in your home.  Thoroughly cleaning the walls and ceilings, followed by a deep cleaning of the carpet and floors is the first step.  It may also be necessary to professionally clean the air ducts to prevent the smell from continuing to circulate throughout your home.

What Does IICRC mean anyway for your commercial facility?

4/13/2021 (Permalink)

SERVPRO is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

• AMRT - Applied Microbial Remediation Technician
• OSHA - 30-hour General and/or Construction Industry Training Program
• CCT - Carpet Cleaning Technician
• IICRC Certified Firm
• ASD - Applied Structural Drying Technician
• SRT - Fire & Smoke Damage Restoration Technician
• OSHA - 10-hour General and/or Construction Industry Training Program
• WRT - Water Damage Restoration Technician
• OCT - Odor Control Technician

3 Furnace Maintenance Tips

3/15/2021 (Permalink)

Furnace Maintenance Tips

A furnace that is not properly maintained can increase your heating bill, break down or even cause a fire that could leave you with a fire cleaning bill. These three furnace maintenance tips can help keep your furnace running smoothly.

1. Do Not Wait Until It Gets Cold
Repairs can take multiple days to complete or even longer if a part has to be ordered. Additionally, technicians are usually busier in the winter months, so if you wait until winter to request an inspection, you may have to wait longer to book an appointment and if the inspection turns up anything that needs repairing, you may be stuck with no furnace during cold weather.

2. Check For Gas Leaks
If you have a gas furnace, it is important to check for gas leaks. The lines that supply gas to your unit can wear out, develop small holes or become loose-fitting over time. If you notice a rotten egg smell around your gas lines, you may have a leak. If you suspect a leak, you should shut off the gas to your home and call a repair technician. Gas leaks can cause explosions that can lead to fires and the need for fire cleaning.

3. Change Your Filters
Clogged air filters restrict airflow which can shorten the life of your fan motor, cause your furnace to use more energy, reduce indoor air quality, such as lingering smoke smells from cooking, and clog ductwork. Filters should be changed every one to three months. If you have lingering smoke smells due to clogged filters, consider using the services of a smoke cleaning company to remove them.

Proper furnace maintenance can save you money, extend the life of your furnace, and help avoid potential fire damage that could create a need for fire cleaning. Start your maintenance plan now to make sure you are ready for winter weather.

How to Keep Pets Safe During a Fire

3/15/2021 (Permalink)

How to Prepare for a Potential Fire Emergency

A fire can quickly engulf any home; an inferno can also threaten everyone's well-being, including pets. While you may communicate evacuation instructions to human family members, ensuring pet safety can be challenging. Employing four useful strategies can help everyone in your family prepare for a potential fire emergency.

1. Keep Leashes Accessible

A leash is an essential pet care accessory that can safely extract your dog or cat from the premise and keep track of them in the ensuing chaos. To expedite its retrieval, you should store this device near a frequently-used exit. You should also train your pet to come to you when called promptly.

2. Practice Evacuating With Pets

If you have children, consider routinely performing fire drills to ensure everyone understands crucial evacuation procedures. Including your pets in these exercises may be extremely beneficial.

3. Post a Pet Alert Sign

A pet alert sign is another useful fire emergency planning tool that you can attach to windows near your front and back doors. These placards are designed to help first responders quickly identify the number of animals living inside the residence. Posting this information may be especially vital if a fire erupts when no one is home.

4. Help Others Identify Your Pet

A frightened animal may run away during a crisis. Purchasing an identification tag and microchipping each pet can enable others to determine the correct owner quickly. To eliminate communication problems, be sure to update both items if your contact information changes.

Enduring a fire emergency can be a daunting experience. If you have animals inside your home, pet preparation should be a component of your family evacuation plan. In addition to providing peace of mind, knowing both your human and furry family members are safe may reduce the stress of the fire cleanup and restoration process.

Pet Safety Elk Grove | Elk Grove Fire | Fire Damage | Fire Damage Elk Grove

Recognize Signs Of Mold

3/15/2021 (Permalink)

In as little as 48 hours, mold can become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. If you have a mold problem in your home or business, your primary focus should be safety. Make sure you avoid affected areas and turn off the HVAC system and fans. Contact SERVPRO of Elk Grove for mold remediation services. Remember, significant mold growth can occur in as little as 48-72 hours. You might notice a strong, musty odor; this may indicate mold hidden by drywall or under carpeting; mold isn’t always visible, but the odor can help identify it. Mold may present a greater risk to children, the elderly, and anyone with respiratory problems. If you suspect mold growth in your home or business, give us a call at (916) 525-1241

Mold damage | Mold Mitigation | Elk Grove | Mold Mitigation near me 

Cleaning After a Storm

3/15/2021 (Permalink)

When a storm causes damage to your home, you may feel overwhelmed and unsure how to start the cleanup process. Due to flooding and other factors, however, there are several ways in which cleaning after a storm often differs from cleaning after different types of damage from water.

1. Water is Removed

Whereas a pipe break may only require a certain area of the house to be cleaned and likely will not result in a significant flood, storms can cause extensive water damage. Standing flood water can often be contaminated, meaning that removing the water can be hazardous if not done correctly. It’s essential to use protective equipment, like masks, boots, gloves, and other items when removing polluted water.

2. Home is Dried

Once water is removed from the home after a storm, it’s important to dry out the area. Keep the home dry will help prevent mold growth. However, it’s essential to make sure the right equipment is used while drying the area after flooding. Using a vacuum cleaner or putting on a fan when a ceiling is drooping can be hazardous and ineffective. Once the home is dry, the next process of cleaning and restoration can begin.

3. Sanitization is Required

Since storm floodwater is often contaminated, a home with sustained flood damage is often typically thoroughly sanitized. Besides cleaning items within your home, including furniture, clothes, or other personal belongings, the home itself may require special cleaning. Often, the process of disinfecting a home includes eliminating the causes of unpleasant odors and eliminating odors themselves, and the use of disinfectants as well as the use of antibacterial treatments.

Knowing the differences between pipe burst flooding and storm water damage can give you a better idea of what to expect and where to start the cleanup and restoration process. You could find it useful to work with water and storm damage professionals as you begin to restore your home.

Storm Damage Elk Grove | Storm Damage | Storm Water | Water Damage| Laguna | Elk Grove

Frequently Asked Questions About Mold

3/14/2021 (Permalink)

Preventing black mold in your business may not be on the top of your to-do list each day. As a business owner or manager, you have plenty of tasks on your plate. However, it is helpful to understand some basic facts about mold to prevent costly repairs.

1. What is Mold?
First, mold is a fungus that is found everywhere. Mold is present in the air both indoors and outdoors. Moisture and oxygen are the two components necessary for mold to survive. Mold is essentially harmless and doesn’t become a problem unless excessive moisture is allowed to accumulate. Mold remediation specialists are trained to properly clean up and restore homes and buildings that have been affected by mold.

2. How Does Mold Grow?
Mold spreads when microscopic spores travel in the air. Mold enters buildings through HVAC systems, windows, vents and open doorways. If moisture or humidity is present, it creates the ideal environment for mold to reproduce.

3. Where is Mold Commonly Found?
Because black mold thrives on moisture, it’s common to find it in areas with high humidity such as bathrooms, laundry rooms and kitchens. Building maintenance managers should be aware of high-moisture areas and inspect them regularly to watch for any signs of mold.

4. Are There Ways To Prevent Mold?
Fortunately, there are simple ways to prevent mold. First, promptly repair leaks around pipes, windows and roofs. Next, keep humidity levels below 45 percent. Third, completely dry any area that has experienced flooding. Throw away carpet, drywall or other porous materials that have been damaged by flood water. Finally, ensure proper ventilation in bathrooms, kitchens and laundry rooms to prevent a moisture problem.
As a business owner, you can prevent black mold from growing by following these prevention methods. Regularly inspect your building for the sight or smell of mold. By doing so, you’ll prevent major mold cleanup in your building.

Mold Cleanup Standards in Your Area

3/14/2021 (Permalink)

How Can You Tell That a Mold Problem Has Been Appropriately Addressed?

The good news is that mold clean up and recovery professionals are held to specific mold standards. These standards have been established by several agencies:

• The Environmental Protection Agency, or EPA, focuses on how mold may affect the environment in your building and on the environment. It also offers insights into who should handle the cleanup efforts.
• The Institute of Inspection Cleaning and Restoration Certification is the go-to source of training, standards, and certification. In addition to establishing high standards for professionals in the industry, the IICRC also oversees the quality of mold removal and cleanup within the industry.
• The Centers for Disease Control and Prevention, or the CDC, also provides a lot of helpful information about upholding the standards established by the EPA. It also provides official recommendations pertinent to specific mold growth situations.
• OSHA, or the Occupational Safety and Health Administration, is another source of cleanup standards. This agency covers details about how to clean up specific types of mold, such as black mold and gives specific information about business and property owner responsibilities.

The IICRC Mold Remediation Standard
It's important that you understand the mold standards that affect your business property. Familiarity with these standards can help you ensure that you have a clean, safe place for people to live or work. Technicians in your area may uphold the IICRC S520 Standard which protects the health of the workers and the people using the building, outlines the use of equipment, governs removal of contaminated materials, and dictates how the original moisture problem is addressed.

Standards and Your Confidence
When professionals adhere to mold standards established by the government and industry leaders, you can be confident that remediation has been carried out appropriately and thoroughly. You can also feel confident in the well-being of your building.

The Correct Response to a Flooded Furnace

3/9/2021 (Permalink)

Broken pipes can lead to extensive losses, putting your business out of action for a while and causing costly damage to your property. One of the most serious types of damage resulting from a broken pipe is a furnace flood.

What Steps Should You Take If You've Got A Flooded Furnace?

1. Ensure employee safety. Water-damaged electronics pose significant hazards. If your furnace is powered by electricity or gas, don't attempt to turn it on. Remove yourself and employees until a professional determines that the area is safe.

2. Seek professional cleanup. After the floodwater has been removed and the area is completely dry, your furnace must be cleaned and professionally maintained. This is especially true when the furnace flood-affected an electric or gas appliance. Cleaning a furnace is a complicated process that is best left to professionals.

3. Assess the need for replacement. Some furnaces may have to be replaced due to irreversible repairs and an unsafe situation. If a professional has assessed your furnace and recommended replacement, take steps to complete this action as quickly as possible.

4. Schedule an air duct cleaning. The CDC recommends that all contaminated insulation and filters be removed from the HVAC system. It is also necessary to disinfect all component surfaces and to follow the disinfecting process with a clean water rinse. It may be necessary to upgrade components of the filtration system to ensure the health of your clients and employees.

Identify the Source of Damage

Addressing the cause of the broken pipe is an important step toward ensuring the disaster doesn't happen again. Work closely with technicians and recovery experts to determine why the break happened and how you can protect your business from future flooding.

The disaster that led to a furnace flood can leave you feeling overwhelmed. Working with a professional can reduce some of that strain and concern. These experts can lead you through the recovery process and get your business back into action.

How to Address a Chirping Fire Alarm

3/9/2021 (Permalink)

Keeping your home and the people in it safe is important, which is why you rely on a fire alarm as the first line of defense to avoid the need for fire damage and restoration professionals. While these devices are designed for early detection, they still require general maintenance. If an alarm starts chirping on its own, consider the following to determine if a fix or replacement is needed.

Inspection Steps

In most cases, a fire alarm that won’t stop beeping is a result of a battery issue. Below are steps to verify if that is the issue.

• Ensure the correct kind of battery has been installed.
• Verify that battery has not passed its use-by date.
• Inspect fitting to verify nothing is loose and the battery can be properly snapped into place.
• Take out the battery and put back in to check the connection is stable.
• Look for any loose wires that could be creating an echo.

Clean, Reset, Replace
Like with many other electronics in the home, dust and other particles can settle in an alarm’s sensing chamber. If the battery doesn’t seem to be the issue, it may be time to clean the alarm. This is an easy process that involves removing the alarm, cleaning the interior with compressed air and wiping down the outside with a damp cloth. After cleaning, press the silent test button to see if it beeps. If it continues to make steady noise, remove the batteries and test it again. If the problem persists, the best bet is to replace the smoke detector. If you know the alarm is more than 10 years old, it should always be replaced.
A fire alarm is an essential safety tool for every home. When a problem arises, such as steady beeping, addressing the issue is a much better solution than risking extensive fire and smoke damage in your home.

Fast Response Essential After Storm Damage

3/9/2021 (Permalink)

After a storm wreaks havoc on a commercial property, time is of the essence. The longer flood damage sits, the more costly the storm restoration process will be. For both the property owner and insurer, minimizing damage and replacement is key to a smooth claim and getting back to “Like it never even happened.”

Reliable, 24/7 Service
When choosing a storm damage and restoration company, you want to feel confident that you are turning to a professional provider that understands every aspect of the process. As you decide where to turn to help, a national franchise company is an easy choice for a number of reasons.

24/7 national call center
1,700 local franchises
IICRC-certified and trained professionals

In extreme situations, trusting in a national network means knowing that a disaster team is just a phone call away. Teams are strategically placed and ready to handle whatever Mother Nature may be doling out. No matter what kind of storm restoration is needed, you can trust that only thoroughly vetted professionals will heed the call for help.

Fast Recovery
Fast storm response is essential for a faster and more cost-effective recovery. The right restoration provider will know the importance of a sticky to a speedy timeline. After the first call is made, you can expect:

• The client will be contacted for an on-site inspection within one hour.
• In under four hours, a professional will be on-site to assess and inspect the damage, including pretesting restorability.
• The insurance provider will be contacted within eight hours and given a detailed overview of the findings and a restoration plan.

A lot of questions arise when dealing with storm restoration, for both the owner experiencing the loss and the insurance provider. Counting on a professional dedicated to quickly providing help and backed by a national network minimizes those questions and ensures the loss is minimized.

Home Fire Safety Tips

3/3/2021 (Permalink)

The rate of home fire accidents has been rising for so many years. There have been many incidents related to Fire Safety Tips that have claimed the lives of so many people. It just goes to show that a lot of families didn’t pay attention to taking preventive measures. And that’s really very worrying. Although it sounds so simple it is really important for every family.

Everyone knows that fires are usually caused by an accident. However, this does not mean that it is inevitable. If you are fully aware of the security measures in your home, you can always prevent this from happening. Remember, fire can be stopped. You just have to know how to do it before it gets worse.

It is important to observe proper preventive measures because it can save lives not only for you but also for your family. Nothing bad can happen in a person’s life without putting your house on fire. So if you are not a victim of this horrific incident, check out the rest of this article for more fire safety advice.

The best way to avoid a fire is to reduce or eliminate the risk of fire in your area. In case of emergency, fire tactics should be done which you should be fully aware of. You should also inform all family members who are with you. That way, they won’t panic whenever an emergency occurs.

It helps to install fire alarms and smoke detectors in your home. These devices can help give you an early warning. There are different types that you can choose from. There are water sprinklers and fire extinguishers. For others, they thought these alarms were only for businesses. This is not entirely true; These can actually be installed in your home.

All electrical devices and applications should be plugged in to secure. Do not leave them in the still mode as they still use a small amount of energy. Check regularly to see if they are still in good condition. There are many times that electrical gadgets are already broken but still used can cause fatal events like fire. So don’t ignore the condition of your tools.

If there are no leaks, always check your gas tank and gas limit. You should monitor when the tank needs to be replaced and the gas controller installed correctly. This can be really dangerous as you can smell the leaking gas which is harmful to your health.

There may be plenty of fire safety tips that every family should consider. But regardless of what these preventive measures are, homeowners should not underestimate the importance of getting to know them. It is very important to learn how to stay away from dangers and how to prevent them from happening. Doing so will not only save your house from burning, but you will also save your family and family.

Tips for Checking Your Home After a Rain Storm

2/8/2021 (Permalink)

Now that winter is here, it’s important to remember to check your house after a large storm.  An over-abundance of rain water can overwhelm your home’s gutters and downspouts and saturate the soil around your foundation.  An easy way to remember how to inspect your home is to “Start From the Bottom and Work Up.” 

1. Start in the Basement – The first thing you should check after a heavy rainstorm is your basement or crawlspace.  Make sure there is no standing water.
2. Pull Back Carpets, Rugs and Floors – If any of these items are wet, remove them from your floors immediately and begin to dry these areas as soon as possible.
3. Check Your Walls – Look for stains or discoloring on your walls, bubbling paint or peeling wallpaper. These are all signs of moisture leaking into areas where it shouldn’t be. 
4. Inspect Your Attic – Make sure that your shingles are all secure and that there is no structural damage. Also check to be sure that your insulation is dry. 
5. Check Gutters/Downspouts – Leaves and other debris can clog gutters and lead to drainage issues. Be sure to inspect these areas after a big storm to avoid this problem.  

Your home should be a haven from a storm.  Use these tips to make sure you keep the water outside and the warmth in. 

If you do experience flooding or water where it shouldn’t be, call the experts at SERVPRO.

What to Do If You Experience Water Damage

2/3/2021 (Permalink)

Everyone has questions about what to do if you experience water damage in your home.  The first step would be to call the experts at SERVPRO as soon as you notice any damage.  Our restoration specialists have the experience, expertise and equipment to restore your property correctly. In the meantime, here are a few tips to keep in mind which may help minimize the damage to your home.

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• During the summer, turn air conditioning on for maximum drying effect.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Hang leather goods and furs.

DON’T

• Don't use your household vacuum to remove water.
• Don't use your television or other household appliances.
• Don't turn on ceiling fixtures if the ceiling is wet and keep out of rooms where ceilings are sagging.
• Don't leave wet fabrics in place.
• Don't leave books, magazines or other colored items on wet carpet or floors.

Don't Cause a Clog - Don't Flush Nemo!

2/3/2021 (Permalink)

One of the most common culprits of water damage in your home comes from overflowing toilets.  Each flush of a toilet uses approximately 1.6 gallons of water, so if the water comes up and out of the bowl instead of going down the drain like it should, that’s equivalent to pouring a large container of milk all over your bathroom floor!  One way to avoid overflowing toilets is to be extra careful about what you put down the drain, which is all a toilet really is. 

 Here are few things to be sure you DO NOT flush down your toilet:

*GUM – Gum is insoluble, which means it will never disintegrate.  Plus, it is sticky, which is a bad combination in a toilet or sink.

*HAIR – Hair acts like a spider web and traps other items in the drain and causes clogs.

*YOUR PET FISH – We have all seen many movies with the family gathered around the toilet as they send their pet fish back to the ocean after it has taken his last gulp.  The fact of the matter is that your pet fish may get caught in your pipes and cause a backup.  Consider an alternative burial spot rather than the toilet bowl.

*WIPES – Even if they are labeled as flushable, wipes don’t disintegrate like toilet paper and should never be placed in the toilet.

*DENTAL FLOSS – Just like hair, dental floss can trap other items in the drain and cause clogs.

*MENSTRUAL PRODUCTS/DIAPERS – These products are meant to absorb moisture, not dissolve in it.  Imagine what a disposal diaper looks like when it gets wet – then imagine that in your toilet drain.  Not a good combination.

*FACIAL TISSUES/PAPER TOWELS – Although made of paper and sometimes used instead of toilet paper, they do not disintegrate like toilet paper.  Throw these in the garbage can instead.

*COTTON BALLS – Although also paper based, these do not break down in your drains so don’t put them down the toilet.

*COOKING GREASE – Although liquid when it is hot, grease quickly thickens when it cools off, which can cause clogs in your drains.  Keep it out of yours.

For bathtubs and showers, install a simple drain strainer to catch excessive hair and be sure to clean it out regularly.  Make sure you deposit the debris in the garbage can and do not put it back down the sink or toilet.

Since we’re talking about clogged sinks, it’s important to mention one of the bigger sinks in the house…the kitchen sink.  Obviously, the same rules apply as the bathroom sinks – if you wouldn’t put something down the bathroom sink, you shouldn’t put it down the garbage disposal either, even though it seems bigger and more capable of handling larger items.  Here are a few other things you should never put down the kitchen sink or garbage disposal:

*Eggshells – If the inside of an egg can go in the garbage disposal, it only makes sense that the outside can too, right?  Wrong!  Egg shells get ground up into small pieces that actually get stuck to the sides of the pipes and can cause a backup.  Be sure to throw eggshells into the waste can.

*Stickers from Produce – The adhesive on produce stickers can also get stuck inside your pipes and cause clogs.  Be sure to remove the stickers before you place peelings from fruit and vegetables down the drain.

*Coffee Grounds – Although it might make your kitchen smell like a good cup of brew, coffee grounds cause more clogs in your kitchen sink than another other item.  Be sure to keep them out of your sink drain. 

If you do experience a toilet or sink backup and you end up with water where it shouldn’t be, call the experts at SERVPRO

Help Picking the Right Fire Extinguisher for You

2/3/2021 (Permalink)

You might think you don’t need a fire extinguisher in your home, but it can be a lifesaver.  Household extinguishers can put out a small fire before firefighters arrive or at least suppress flames, giving you and your family time to escape unharmed. 

There are lots of choices in type and size of extinguishers, so here’s a quick reference guide on what to look for for each area of your home.

10 pound – Best for your garage.

5 pound – Great in your car; look for one with mounting hardware so it doesn’t roll around in the car and you can locate it quickly if necessary.

Stove Top – Can be mounted on range hood over the stove.

Always remember to pick an extinguisher that is light enough for you to maneuver.  A 10-pound fire extinguisher might put out a fire, but if you can’t physically maneuver it easily, it won’t do you much good on the floor!

Lastly, make sure to check the expiration date of your extinguisher regularly to make sure that it has not expired.  If it has, make sure to replace it immediately.  A good time to remember to check your fire extinguishers is when you change your clocks, and also change the batteries in your smoke detectors at the same time.

Can You Save Your Floors After a Large Leak?

1/11/2021 (Permalink)

It is Possible to Save Flooring in Your Home That Has Been Affected by Big Water Leaks?

Whenever a pipe in your home ruptures, your floors are often suddenly covered in inches or even feet of water, and water can quickly inundate your carpeting, wooden floors, tilework, and subfloors. Experts estimate that this catastrophic issue could result in more than 160 gallons of water per hour leaking into your residence. In a matter of hours, this could rapidly produce thousands of gallons of standing water in your home. Luckily, trained professionals can quickly remediate clean water damage if you call them soon enough. Water cleanup services like SERVPRO can help and save most kinds of floors.             

How Does Water Damage My Carpets, Wooden and Hard Floors, and Subfloors?

SERVPRO has encountered various types of water damage affecting flooring. Our experience with water damage has ranged from relatively minor in effect to quite severe. Of course, each flooring material handles water exposure differently, and some react to it better than others. Some of the forms of water-related damage that affect carpeting are:

• Bubbling from water washing away the adhesive that binds it to the subfloor
• Delamination, or when the primary and secondary backing layers of carpeting separate
• Latex deterioration that leads to the loss of carpet fibers and reduces carpeting’s overall integrity

Although these effects can force you to replace this floor covering, you can usually avoid experiencing them if you address your standing water issue quickly.

Water’s impact on wooden flooring often depends on the construction, but the damage is usually more severe and costly. Moreover, it does not take long for these effects to result. A few examples of wood floor impairments due to water exposure are:

• Water stains or discoloration
• Swelling and warping, or deformation, of the wood
• Buckling that tents, or forces upward, floor sections at joints where they meet and at the walls
• Delamination of particleboard or oriented strand board (OSB) layers
• Dry rot resulting from fungal growths

If water ever covers your wood flooring, remember that the faster cleaning occurs, the less damage it usually does. The longer the liquid remains on floors, the more their wooden surfaces absorb. The water causes the wood segments of your flooring to change shape and eventually buckle against each other—also, ground coverings comprising weaker wood products like particleboard and OSB. Glued-together layers, which are more likely to delaminate, the more prolonged exposure to water occurs, compose these boards.

Hard flooring, like concrete, asphalt or vinyl tiles, and ceramic tiles, is much more resilient to water damage than carpet or wood floors. Often, it is also much simpler and less expensive to remediate. With that said, however, these ground coverings are harmed by water in the following ways:

• Blistering or flaking of painted concrete surfaces
• Mineral deposits from evaporated water in concrete
• Mold growth fostered by dirty, wet surfaces
• Separation of vinyl and ceramic tiles from the floor
• Warping and expansion of subflooring

Concrete and asphalt tile floors are least at risk of substantial water damage. Concrete floors mostly suffer minor surface cosmetic issues like paint flaking and calcium deposits. Often, water can only remove the finish from asphalt tiles. Since the adhesive of vinyl tiles dissolves relatively quickly, the tiles themselves are prone to separating from flooring if submerged for a sufficient period. Water can penetrate the grouting between ceramic tiles, causing the subflooring to swell and warp and break away from the floor.

What Can SERVPRO Do to Save Your Flooring? 

When dealing with water-damaged flooring, SERVPRO employs various advanced tools and methods. Once our technicians extract all standing water with truck-mounted/portable extractors or wet vacs, they get to work on remediating your floors. Some of the tools and techniques they use to do the latter are:

• Wands using hot water extraction and shampoo to clean and extract excess water from glued-down carpets
• Heavier extraction devices to squeeze excess water out of thicker carpeting and padding
• Moisture meters that identify and measure moisture levels in affected flooring and subflooring
• Injectidry panel drying systems that dry out subflooring
• Sanders to sand out cupping and other forms of warping in wood surfaces
• Brushes and HEPA vacuuming to clean concrete surfaces

The Clothes Dryer: A Potential Fire Hazard

11/23/2020 (Permalink)

There’s perhaps nothing scarier for homeowners than the ignition of an unwanted fire in the home. When we consider our ideas of the most frequent catalysts of residential fires, the laundry room is most likely not included in that list. A whopping 92% of residential fires originate from an object in the laundry room, according to the National Fire Protection Agency. It may come as a surprise that this object is something that you use on a daily basis: the clothes dryer. Because fires have the ability to spread rapidly to other rooms and areas of the home, it is crucial to learn why clothes dryers can ignite fires and understand what steps you can take to protect your home.

Clean That Lint Filter!

One of the leading causes of clothes dryer fires is neglecting to clean the lint filter, a simple action that only takes seconds. It’s important to clean out the lint filter because lint is highly flammable and with each load, more and more lint accumulates in the lint filter. Additionally, too much lint in the filter can prevent proper airflow, which increases the risk for fire. Therefore, be sure to clean out your dryer’s lint filter between every load. It isn’t sufficient to only clean it out once a week or even once every few days. It’s a small action that can protect your home from disaster in the long run.

Other Ways to Prevent Dryer Fires

In addition to cleaning the lint filter daily, it is also crucial to take several other precautions in order to lower the chances of a fire igniting in your laundry room.

• Pay Close Attention To Clothing Labels

Be sure to check tags for drying instructions on every item that you intend to put in your dryer. Often, tags will tell you the specific heat setting required for that particular item, which can range anywhere from “tumble dry low” to “high heat”. Following these instructions is incredibly important. Some items that require a low drying temperature can contain types of rubber and, if exposed to high heat, the likelihood of a fire igniting may increase.

• Check the Outdoor Vent Flap

While we’re most familiar with managing the dryer inside of the house, it’s important to remember that dryers have outdoor vent flaps as well. This vent flap plays a key role in filtering out lint and hot air from the dryer. As a result, a fire can ignite if the vent flap becomes obstructed. Check your vent flap for debris on a regular basis in order to prevent an unwanted fire.

• Move Flammable Objects Away from the Dryer

In many homes, the laundry room stores general cleaning supplies for the household. However, keeping cleaning supplies located in close proximity to the dryer is risky, as cleaning materials are generally highly flammable. In the event that a fire ignites in the clothes dryer, the fire can spread quickly if there are other flammable materials nearby. Therefore, while it is best that cleaning supplies be stored in another room, be sure to at least keep them a safe distance from the dryer.

If Disaster Strikes…

While it’s a hard reality to face, it’s important to understand that unexpected fires can ignite, even if you take precautions. In the event that your home experiences fire damage as a consequence of a dryer fire, look no further than SERVPRO. We respond immediately and our experienced team of fire damage specialists will restore your home quickly and thoroughly. Damage to your home as a result of a fire is often a stressful and upsetting situation, but know that SERVPRO will be there every step of the way until your home is back to normal.

Why Do Sump Pumps Fail?

11/23/2020 (Permalink)

Sump pumps are drainage systems that are commonly found in the basements of commercial buildings. They work to pump water out of the basement and away from the building, preventing flooding and water damage. A sump pump failure can lead to a flooded basement and cause water damage to furniture, essential materials, and other important objects, which could prove costly. Understanding why sump pumps fail is the first step in preventing a sump pump failure in your commercial building.

Causes
Power outages are one of the most common causes of sump pump failures, especially during the stormy summer months and hurricane season. Storms can dump large amounts of rain water for the sump pump to drain, but a power failure that prevents the sump pump from doing its job can leave your building defenseless and at risk for flooding. To prevent disaster, consider having your sump pump hooked up to a backup generator.
Sump pumps require regular cleaning in order to function properly, so infrequent maintenance can have serious consequences. To keep your sump pump from failing, clean its vents and run a vinegar solution through the unit.
Lastly, your sump pump might fail simply because it’s old. Over time, sump pumps will start to feel the effects of usage and therefore, failure is inevitable after 7-10 years. It’s recommended that your sump pump be replaced after 10 years in order to protect your building from a sump pump failure.

Sump Pump Failure? Call SERVPRO
If your commercial building’s sump pump has failed, resulting in water damage, remember that SERVPRO has you covered. We’re trained in flood and water damage and will use our trusted, advanced drying techniques to prevent mold and mildew growth, rapidly restoring any water damaged areas. Don’t hesitate.

Certified: SERVPRO Cleaned - a defensive cleaning program

11/23/2020 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Storm Water

11/19/2020 (Permalink)

Flooding in your home can cause many problems. That might sound like an understatement; however, many people do not understand what this amount of pooling water can do to their houses. First of all, flooding can come from groundwater that rises from a local river or stream. It can originate from a septic tank backup or through the less than adequate waterproofing in your basement walls. A leaking pipe or frozen pipe that bursts just about anywhere in your home and on any floor, can qualify as a flood because it causes many of the same problems. When standing water covers several rooms from a storm or malfunction, you need help.

When you see the standing water in the basement, crawlspace or lowest level of your house, whether you know the source or not, heavy pumping equipment is needed to mitigate the impending water damage.

The water begins by being absorbed into building materials and furniture such as wooden pieces and their fabrics. If the water has gotten into your basement from the first floor, it may have passed over and through a storage closet. Therefore, clothing may have been impacted as well as stored personal items, electronics, and photo albums. It has also gotten into and behind walls, under sinks and any ceilings and sub floorings

The increased moisture level can also create a perfect environment for molds to grow with 48-72 hours if the structure is not quickly dried. Drywall that has become soaked with this liquid can start the process of breaking down. This breakdown can be noticed as a bulging and crack as well as deteriorating and falling away from the attached studs. Electrical wiring may create a hazardous situation.

Water Damage Process

11/19/2020 (Permalink)

Although experiencing water damage in your home or business can be a stressful event, getting professional help is effective in limiting your anxiety and restoring your property. There are a wide range of procedures that water damage specialists do in order to restore your property to its former condition.  

Water Damage Experts Work In Teams

Following exposure to water damage, it is critical that you prevent secondary water damage from affecting your home or business. After assessing a course of action, rapid water removal will help to stymie progressive water damage. Some results of secondary water damage include continuing damage to furnishings, mildew and mold.  Water removal specialists prevent these dangerous fungi from spreading by working in teams. By having multiple technicians working on different areas of your house, a water remediation company can expedite the cleanup process to ensure that your home returns to its former sanitary, safe state. 

Water Removal Experts Use Specialized Equipment

One of the reasons that the crews from SERVPRO of Elk Grove/Laguna are so effective in water removal is the use of heavy duty, specialized equipment. Water extractors remove large volumes of water rapidly, therefore, decreasing the time needed for dehumidification equipment to continue the water removal process. These water remediation specialists also use air-moving machines to increase the evaporation rate of interior moisture. Because the only effective way to stop secondary water damage is by thoroughly drying the affected area, these machines are very important during the restoration process. 

Make a Water Damage Check Part of Your Routine Maintenance

11/16/2020 (Permalink)

There are many ways in which a house can develop issues, but one of the most detrimental things for homeowners is hidden water damage. Not only will there be problems with water spots, mold and more because of it, but it can also lead to structural problems in the home’s walls depending on what parts are effective.

Thankfully, there are many things you can look for to check for water damage in the home as part of your regular home maintenance routines. This can help you catch any issues before they become too serious and has the added benefit of not being as expensive of a claim on your insurance.

How to Check for Water Damage Around Your Home

Inspect your walls and ceilings. Walls tend to hide leaks rather well, but if you look closely at your drywall, you can often find evidence that they are there. Small things like discolored areas, paint that is peeling or soft spots might be indicative of a hidden leak that you should have a professional check out ASAP.

Don’t forget to look down. If water damage is present, it can gradually work its way down and get into the floor of your home, soaking into the subfloor and causing problems. If you notice any soft spots or buckling of your floor, it might be a sign that the subfloor has become saturated with moisture.

Inspect your roof. Your roof is your home’s best defense against water damage, so it is wise to check on it often. You can inspect it easily from the ground with binoculars to look for loose shingles or other signs of wear. You can also go out during the next rain shower to make sure your gutters are properly functioning and keeping water away from your foundation.

Pay close attention to the basement. Basements are not supposed to be the damp and musty places they have been given the reputation of being—in fact, they should not be. Check your basement often for signs of moisture and mold, and if you do notice any issues, be sure to have a professional check it out right away.

Prepare in Advance for Severe Weather

11/16/2020 (Permalink)

It is difficult to know if a storm that is forecasted to move through an area will be severe enough to cause damage before it arrives. Storms—as well as the damage they cause—can vary wildly, which is why we always recommend taking an approach grounded in advanced preparation to remain as safe as possible.

By taking steps to protect your home, you can be certain that no matter what type of storm moves through your area, you are as protected as possible.

Be as Protected as Possible From Storms

Prepare your home as much as possible. Though the nature of storm damage might seem erratic, by doing some preparation work in advance to protect your property, you can ensure you are taking the right steps to mitigate any possible damages. Trimming back any dead or overhanging trees is a great start, as is securing any objects that could possibly become loose during a storm. Many homeowners also have whole-home generators installed, allowing for utility usage if your power is out.

Create a family communications plan. When your family is all at home when severe weather is forecasted to come through the area, you can move as a group to your designated sheltering area and be certain you are all safe. However, if a storm catches one or more of your family members while they are out and about, it is important to have a communications plan so you can check in and be certain that everyone is safe.

Make sure your emergency kit is stocked. The best thing you can do to be prepared for any emergency is to have an emergency kit in your home, and storms are no exception. Your emergency kit can house everything your family might need, both during the storm and after the fact. Items like flashlights, batteries, first aid supplies, food and water are all good to keep on-hand just in case.

Consider getting a weather radio. Having cell phones has made it much easier to receive emergency weather alerts no matter where you are, but in case of severe weather, it is always good to have a backup such as a weather radio. Storms can cause power outages and even knock out cell towers, so having a weather radio that is either powered by replaceable batteries or a manual system is smart.

Is Mold Covered Under Insurance?

11/10/2020 (Permalink)

Mold remediation covered under insurance can alleviate much stress associated with the fungus. However, you must understand your insurance policy fully to receive compensation for mold damage. If you have mold growing somewhere in your home, you may not have to pay to remove and repair the damaged areas. However, not all instances of mold come as part of your policy. Learn when mold covered under insurance is partially or fully your responsibility below. Also, find out what to do about it if you do or do not have the proper coverage.

Does Homeowner's Insurance Cover Mold Damage?

Some homeowner’s insurance does cover mold. However, the mold covered under insurance must fall under covered peril. The language of your policy includes the conditions qualifying for a covered peril. As long as the specific thing causing the mold is a peril on your plan, you have coverage. Examples of peril include water damage resulting from accidents, or other factors. Some claims handle the removal of the mold, as well as reimburse you for any property damage.

Keep in mind, insurance companies limit the amount of coverage they offer so that additional coverage may cost a lot more. Again, it all depends on your insurance policy stipulations. There are also different types of claims to consider depending on your status as an owner with tenants or the owner or renting party.

First Party Coverage Claims

When you have mold in your home and make a claim with your insurance company, it’s known as a first-party property claim. You must be the policyholder to receive insurance coverage for the claim.

Third Party Coverage Claims

If you rent a home or apartment and your tenants file an insurance claim for mold, this falls under the third-party claim.

Tips for Dealing with Mold Damage

Whether insurance covers the mold in your home, you must address it as soon as possible. Allowing it to grow can lead to health problems, such as respiratory issues, throat irritation, and others. Mold thrives in moist areas. If your home has vulnerabilities to water leaks, you must address the incident quickly. Doing so can mitigate some of the health risks and property damage brought on by mold.

How to File a Claim for Mold

Each insurer has its own set of policies, but the general order to file a mold claim is as follows:

1. Call your insurance company and set up an appointment with an adjuster.
2. Try to dry the impacted area with fans, open windows, and other means of removing excess moisture. Avoid cleaning or removing mold because the adjuster must first assess the damage.
3. Take pictures of the damaged areas.
4. Talk to your agent about mold coverage limits.

In most cases, the homeowner must prove the mold is a result of a water damage claim resulting from burst pipes or some other event. Even if your policy covers your mold event, it may only cover a certain amount.

Without Proper Coverage

To get mold covered under insurance, you need qualifying circumstances. Your insurance company cannot remove or repair mold damage due to your lack of upkeep. For instance, failing to fix a minor leak that becomes a significant leak does not qualify you for mold coverage.

Other examples include mold resulting from:

• Long-term leaks
• Long-term moisture
• Construction defects

Tips for Handling Your Claim

Because insurance companies can make handling your mold problem a significant process, there are a few things to keep in mind before you make a claim.

• Never offer a guess as to the origins of the mold
• Do not agree with your insurance company if they suggest the mold has been around for a long time
• Allow the company to conduct a full investigation before signing off on any paperwork provided by the insurance company

Other Tips for Handling Mold

The best way to handle mold is to prevent its growth at the onset. You can limit mold growth by doing the following:

• Use air humidifiers and air conditioners to keep air moisture between 30 percent and 60 percent
• Do not place carpets or rugs in damp areas such as basements
• Fix small leaks immediately
• Inspect faucet fixtures and nozzles under sinks and toilets to check for leaks

There are several measures you can take to decrease the chances of mold growth. It is especially important in humid states where moisture collects easily in different parts of the home.

Flood and Water Restoration for Home and Business

11/10/2020 (Permalink)

We are available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed or vulnerable. You need an expert to guide you through this crisis. We have the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration - in fact, it's the cornerstone of our business.

WHAT TO EXPECT

when you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring. Including how many SERVPRO professionals are needed.

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

WE ANSWER THE PHONE READY TO HELP

Storm Restoration and Mitigation

11/10/2020 (Permalink)

Storm and flood damage require specialized restoration techniques and equipment. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. In order to protect your business, it can be valuable to know how to prevent moisture from entering your building and causing damage.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

The First 48 Hours – What Happens After a Storm When Water Damage Occurs?

11/4/2020 (Permalink)

If you have ever experienced flooding in your home because of a storm, then you likely know it doesn’t take long before things go wrong. This is why it is essential to take care of problems as quickly as possible. Remember, water is an unrelenting and destructive force that can cause serious damage in a very short period of time.

One of the first things you should do is to call a professional for help with water and flood restoration services. If you try to handle this on your own, you will find it takes up to five times as long, and you will likely be less than satisfied with the results you achieve. A professional can help clean up the mess that is present and restore the building to maintain health and safety while reducing the likelihood of permanent damage.

Structural Compromise and Water Saturation Issues

If your commercial building or home is suffering from standing water because of a flood after a storm, the water is already working on the hidden wood studs, subfloor and drywall. If wood is saturated in water, it will bulk up and expand beyond its capabilities. This results in cracking, stretching, and eventually, deformities. Usually, this occurs at the bottom part of the wood where stability is essential. The sooner you have all the excess water removed; the less damage will occur.

Sanitation and Health Issues

If your home or commercial building is flooded on the lowest floor of the basement, make sure you don’t contact the water – at all. If you are wondering what may be in the water within the initial 48 hours, consider the list below:

• Paint and related substances
• Cleaning agents and chemicals
• Backed up sewage from the mainline
• Food
• Grime and dirt from the outside and that’s in the carpet and flooring
• Dirty laundry water
• Electrical or wiring components

Dealing with Insurance Issues

The initial 48 hours are the most important when dealing with your insurance agent. Before contacting your insurance agency, though, it is a good idea to contact a property restoration contractor.

A restoration and cleaning professional can help document where the water damage originated and can provide this information to you so you can present it to the insurance carrier.  Once the carrier has all of the information, coverage can be determined based on your contract/policy.  Your insurance adjuster is the only one who can determine coverage based on your contract/policy.

A restoration professional won’t play sides. What the Project Manager can do is to clarify that flooding, rather than pre-existing conditions, resulted in the damage. They can help you by providing professional consultations through the eyes of an experienced contractor.

We Know Hoarding

11/4/2020 (Permalink)

According to The Mayo Clinic, “A hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with a hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage, such as old newspapers, junk mail, or packaging.

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

 A SERVPRO® franchise professional will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by SERVPRO®, or relocated to a storage facility so work on the fire or water loss can begin.

Another way SERVPRO® encounters hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after
the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes,
family members will come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO® is here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties, call SERVPRO®.

How to Prevent Wind Damage

11/2/2020 (Permalink)

Check Your Garage Door for Weaknesses and Damage

The part of your home that can be most susceptible to damaging winds is your garage door. The best garage door to have is a heavy one. Some of them are even rated for hurricanes. With a heavy garage door, the high winds are less apt to blow or tear it off your home. You can also have your lightweight garage door reinforced by a garage door installer. Whether you have a heavy garage door or a lightweight one, the next important part of the door is how it is secured to your home. You want to check to make sure that the garage door rails are securely attached to the wall and ceiling of your home. If it is not solidly attached, high winds could possibly separate the rails from the home and blow the garage door down. The last part you want to check is the seal at the bottom of the door. Not only will a properly sealed door prevent water from blowing in but it will also keep the wind from shaking the garage door and damaging it. 

Check the Integrity of Your Roof

You want to make sure that your roof shingles are not missing or damaged as this can lead to water seeping into your home and causing damage. Make sure that all of the shingles are properly secured and not loose. A loose shingle can be easily blown off the roof damaging and exposing other shingles to wind damage. If you have a satellite dish or air conditioning unit or any other type of equipment secured to the roof, you will want to check that they are solidly affixed to the roof. A satellite dish that blows off a roof can become a dangerous projectile that can damage windows, cars, and other homes. You will also want to make sure that the screws and bolts that are used to attach the equipment to the roof have some type of sealant around them to prevent water from leaking through your roof.

Check Your Windows and Doors

A common source of water damage from high winds and storms is through cracks and broken seals in windows and doors. You not only want to make sure that your windows and doors can close completely and lock but you also want to check the outside frames and edges for any cracks or broken seals. With windows, water can seep in around the wooden frames between the siding and the window. You can easily seal any cracks up with window & door caulking. You also want to check the door jamb for spaces or tears in the weather seal. Many doors have seals that can be replaced easily once they become torn and brittle. You can also buy similar seals for the bottoms of your windows to keep water from blowing under and into your home. 

Check the Perimeter of Your Home for Loose Objects

With damaging winds, loose items in your yard, patio, deck, and gardens can quickly become flying objects that can break windows, rip apart siding, dent cars, tear up roofs, and cause all types of damage to you and your neighbors' properties. If you know a severe storm is coming, you want to make sure any table or chairs is secured to the ground and/or moved inside your garage. If you have a grill, move it into your garage or secure it to a deck railing or large tree. If you have any large trees, you will want to cut down any dead branches on a regular basis. Dead branches can easily break during a storm and cause damage to your home. To protect your cars during a severe storm, either move them into your garage or away from any large trees that could fall on them. 

Water Damage Found After A Short Vacation

11/2/2020 (Permalink)

The Davis family came home from a short three-day getaway to find that the water heater had failed and made a massive mess in their house. They had never had something like this happen before and had no idea what to do. They found water in almost every room, soaked carpet, and the water was even under the new laminate floors.

They began using towels to soak up the water to quickly realize they were way over their heads in trouble here. Mr. Davis called his parents for advice, and his dad told him to call his insurance company. After a brief conversation with his insurance provider, Mr. Davis decided to call our office for help. His agent referred us to him, and he remembered seeing our commercials on tv.

We're Faster to Any Size Disaster

We received his call on Sunday afternoon around 1 pm, and we had a crew at their house at 3 pm that same day. We don't wait for regular business hours to work because water and fire emergencies can happen at any time. We're always open even on nights, weekends, and holidays to help our community.

The water had sat for well over two days and began to have a musty smell. We needed to remove all of the carpet and pad then removed the laminate floors in the kitchen and hallway. Once all of the wet materials were removed, we applied an antimicrobial spray to eliminate any mold or mildew growth. Finally, we installed air movers and dehumidifiers to dry the home completely.

How Long Will This Take?

It usually takes two to four days to dry a home after a water damage has occurred. We return each day to take readings of the inside air and the floors and walls to document the drying process. This ensures the structure is drying correctly and lets us know when to remove the drying equipment. In the case of Mr. and Mrs. Davis, we removed the drying equipment after just three days. We scheduled the carpet and flooring installation and did some minor repairs to the walls, and finally did some touch-up painting to complete the job.

We make it, "Like it never even happened."

The Davis's were so happy that we arrived so fast on Sunday and that by Wednesday evening, their home was completely dry and had no mold or mildew smell like it did when they come home. Along the way, we referred them to a plumber that replaced the faulty water heater for them. Mrs. Davis was so happy with us when we returned the last day to remove the equipment that she took a picture of our team and posted it on social media. Thank you for the shout out, Mrs. Davis; we really appreciate that.

 Our team of highly trained and IICRC Certified technicians are equipped with the knowledge and the equipment to handle any size disaster.

Water Damage Cleanup

11/2/2020 (Permalink)

Most of the water-damaged homes we see and clean up are from water within the home. In either case, it's usually a good idea to let the professionals extract the water, clean up, and restore your flood-damaged home. 

How Does the Water Get in?

There are many ways water can get into your home or business and damage it. Toilets, sinks, dishwashers, and washing machines can slowly leak behind walls, under floors, and inside cabinets. Sewers can back up into basements and through the drains on lower levels of homes. Rainwater from a massive storm can blow into cracks and crevices around your windows and doors, causing water damage that may not be discovered quickly, allowing mold to develop and cause further damage. During the winter months, pipes exposed to cold temperatures can freeze and burst.

Call us at the First Sign of Damage

A slow, subtle water leak behind a wall or under a floor can often be much worse and cause more damage than a sudden flood of water from say, an ice maker line breaking. A sudden quick surge of clean water onto the floor can quickly be removed and dried while the slower and undetectable leak may go on for days or weeks before noticed. In this case, the clean water from a slow leak then becomes unsanitary containing harmful contaminants. Sometimes these leaks are noticed by the smell of bacteria and mold growth or soft spots in the flooring.  

Knowledgeable and Experienced

If your home or business does happen to suffer from water damage, you can trust the experts at SERVPRO of West Concord will respond immediately to your call. We have the knowledge and experience to handle all types of water damage emergencies.

Why is Professional Commercial Restoration Cleaning so Important?

10/30/2020 (Permalink)

Professional commercial restoration cleaning is among the most vital services available to owners of commercial property. Let’s face it, most commercial properties get a lot of wear and tear over the years, especially multifamily housing units and office complexes. Why is professional commercial restoration cleaning so important? You’re about to find out!

What Can Go Wrong, and Why You’ll Need a Professional Commercial Restoration Cleaning Service

There’s a lot that can go wrong with a commercial structure, especially if it’s an older one. Commercial buildings can be damaged by mold, water, fire, or most unfortunate of all, a sewage backup. You hear about that kind of stuff happening all the time, but most people never think that it could actually happen to their own properties. Unfortunately, it can, and as time goes on, the chances of experiencing at least one of the preceding types of damage rises steeply.

At this point, you might be thinking that you still won’t need a professional commercial restoration cleaning service because you’re on top of everything and confident that you can prevent any such damage. While confidence is great, you’re going to need something more than a little bravado to fall back on.

Fire is spontaneous, you never know when or how one might start, especially since it might not even start in your building at all. For example, say you did everything right, you bought a bunch of smoke detectors, had them installed, check them regularly, and replace the batteries. What happens if the owner of the building next to you didn’t do any of that stuff? What if that owner doesn’t have any functioning smoke detectors in their building and they have an ancient electrical system? The building will burn and it’ll probably set your building on fire too because they’re so close together, that’s what’s going to happen.

The Top Causes of Commercial Water Damage

10/30/2020 (Permalink)

Water damage in a commercial business will prevent you from conducting business and it may put the safety and health everyone using the building at risk. If you find signs of water damage, it is crucial that you take action right away.

Water damage restoration services for commercial buildings can be more challenging than residential properties. In most cases, this necessitates an intensive and professional approach. The structure and size of commercial buildings, the extent of the damage, the varied use of the spaces, and the total number of occupants will all affect the restoration process used. Besides these, there is usually a time constraint for the job to be done because the business needs to keep running and avoiding a significant amount of downtime.

While some issues related to water damage are inevitable, most issues are preventable if the cause of water damage is found and dealt with.

Some of the most common causes of water damage in commercial buildings are found here.

Damaged Windows

In many commercial buildings, water damage is caused by windows that aren’t properly sealed. If windows are damaged, it can cause moisture to seep inside. This can trigger many issues, including warped drywall and wood along with potential mold growth. Regularly resealing the windows is crucial because caulk may breakdown as time passes.

Damaged Pipes

Issues related to broken pipes can be caused by an array of issues. They can occur because of changes in pressure, cold weather, and deteriorated sewer drains and water supply lines. Some of the signs of damaged pipes in your building include:

• Musty odors
• Loose tiles
• Cracked tiles
• Stains on the floors and walls
• Bulging walls

Detecting leaky pipes is something that is quite challenging, and it will usually require some type of inspection utilizing special equipment such as thermal imaging cameras, moisture meters and borescopes.

The Foundation of the Building

If the gutters of your commercial building aren’t cleaned properly or regularly, they may become clogged. This will cause water to leak into the property through the roof or the foundation. A common sign of leaks in a commercial building foundation include puddles close by or framing that is wet. Improper drainage systems may also cause damage in the foundation.

Roof Leaks

A roof that is leaking may result in water stains and potential mold, compromised structural integrity, and fire hazards resulting from faulty wiring. Exposure to snow and heavy rains make roofs very vulnerable to serious damage. Also, if ice or snow is not removed properly, it can trigger even more water damage for a commercial property.

Problems with the HVAC System

The HVAC system heats or cools the air through a series of ducts. It is essential to clean the ducts regularly and the additional water from the condensation reservoirs. This must be removed to prevent water damage.

Recovering at Your Business After a Disaster Strikes

10/29/2020 (Permalink)

Careful planning and strategizing is a key part of being a business owner, both for all of your everyday business decisions and when it comes to emergencies. Disasters devastate businesses every single year, leaving many business owners confused and unsure of how and if they will be able to reopen. Through careful planning, you can mitigate quite a bit of this uncertainty.

When you are considering how a disaster could impact your business, the first thing to be aware of is safety. Plan ahead to make sure you and your staff will be safe when a dangerous situation arises, and then consider how you will recover if there is damage to your building. Your restoration provider, your insurance company and your customers will all want to keep in touch, and you will have many resources available to you from organizations for financial assistance.

Ensuring Your Business Can Recover From a Disaster

Make contact with your insurance and restoration providers. No two commercial insurance policies are the same, so getting in touch with your insurance provider quickly after damage occurs is recommended. The process of filing a claim will vary, but once you get the details settled with your insurance company, you should reach out to your restoration provider as quickly as you are able so they can begin working on the damages.

Give customers updates on your status. Because of social media, it is easier than ever to keep in touch with your customers in real-time—and after a disaster, you absolutely should. Consider providing updates on your reopening timeline and any options customers have for supporting you while you work to recover (i.e. purchasing gift cards, making online orders, etc.).

Consider all your options for assistance. While a disaster is always a difficult thing to endure, business owners do have plenty of resources available for recovery through the Small Business Administration. Their disaster loan program is quite possibly the biggest help, as it is easy to qualify for, offers flexible repayment solutions and provides financial assistance for a variety of post-disaster expenses incurred.

If your business has been damaged due to a disaster, we’re here to help.

We Can Handle Your Commercial Water Damage

10/29/2020 (Permalink)

Commercial water damage can close the doors of a business enterprise. It may be a retail store, a doctor's office, an apartment complex, or even a big-box store. Disruptions to normal business patterns lead to loss of goodwill and revenue. Consider calling in a professional water damage restoration company like SERVPRO to limit your losses.

Our water mitigation professionals are needed when it comes to handling unwanted water intrusion. Water damages can occur at any time and any place. It is important to be prepared to call a professional because water damage can be very hard to clean up by yourself. In fact, water gets into many places that are inaccessible. As a result, even after you have dried up the building yourself, you can still get mold and other problems in the building.  

It takes quick action to handle the damage efficiently. You have to make sure that all the belongings are safe. If the water has gotten to some of the belongings, it is important to make sure that you clean them out as quickly as you can before any permanent damage occurs. All of the other items that you can save, you should do so. Afterward, you should contact a professionally certified team that will remove the water and use specialized drying equipment. 

Prepare in Advance for Severe Weather

10/29/2020 (Permalink)

It is difficult to know if a storm that is forecasted to move through an area will be severe enough to cause damage before it arrives. Storms—as well as the damage they cause—can vary wildly, which is why we always recommend taking an approach grounded in advanced preparation to remain as safe as possible.

By taking steps to protect your home, you can be certain that no matter what type of storm moves through your area, you are as protected as possible.

Be as Protected as Possible From Storms

Prepare your home as much as possible. Though the nature of storm damage might seem erratic, by doing some preparation work in advance to protect your property, you can ensure you are taking the right steps to mitigate any possible damages. Trimming back any dead or overhanging trees is a great start, as is securing any objects that could possibly become loose during a storm. Many homeowners also have whole-home generators installed, allowing for utility usage if your power is out.

Create a family communications plan. When your family is all at home when severe weather is forecasted to come through the area, you can move as a group to your designated sheltering area and be certain you are all safe. However, if a storm catches one or more of your family members while they are out and about, it is important to have a communications plan so you can check in and be certain that everyone is safe.

Make sure your emergency kit is stocked. The best thing you can do to be prepared for any emergency is to have an emergency kit in your home, and storms are no exception. Your emergency kit can house everything your family might need, both during the storm and after the fact. Items like flashlights, batteries, first aid supplies, food and water are all good to keep on-hand just in case.

Consider getting a weather radio. Having cell phones has made it much easier to receive emergency weather alerts no matter where you are, but in case of severe weather, it is always good to have a backup such as a weather radio. Storms can cause power outages and even knock out cell towers, so having a weather radio that is either powered by replaceable batteries or a manual system is smart.

Fire Prevention Month 2020

10/6/2020 (Permalink)

Fire Prevention Month 2020

October is Fire Prevention Month! The goal of Fire Prevention Month (and week October 4^th – 10^th ) is to raise fire safety awareness, and help ensure your home and family has a plan and is ready for the unexpected. In 1922, the National Fire Protection Association (NFPA) named the second week of October Fire Prevention Week in commemoration of the Great Chicago Fire in 1871. Today, we celebrate Fire Prevention Week and Month by raising fire safety awareness and educating families, students and communities across the United States. During this month, fire departments provide education to their communities, and encourage parents and loved ones to practice fire safety and whole home safety.

The NFPA's 2020 campaign for Fire Safety Month is "Serve Up Fire Safety in the Kitchen." At First Alert, we are proud to support their mission and this year’s theme to 'Be Ready for the Unexpected', especially while cooking. For Fire Safety Month this year, First Alert is urging families to improve their home’s safety. Be ready at home by installing smoke and carbon monoxide alarms, as well as having fire extinguishers at home. First Alert is dedicated to helping protect what matters most because a home emergency can happen at any time, and we want to help you be ready.

Did You Know?

Fire Prevention week is the perfect time talk with your whole family about fire safety – include testing alarms, changing the batteries or upgrading to 10-year sealed battery alarms, how to use a fire extinguisher and escape route planning.

• 3 of every 5 home fire deaths resulted from fires in homes with no working smoke alarms
• Less than 50% of homeowners have an escape plan
• Carbon monoxide (CO) is the #1 cause of accidental death
• 60% of consumers do not test their smoke and CO alarms monthly*
• Only 47% of people report having CO alarms in their home
• Just 43% of homeowners have an escape plan*
• Unattended cooking is the #1 cause of home fires

Tips on Water Damage

9/15/2020 (Permalink)

Water damage at home or in your place of business does not need to be a traumatic experience. Consider these 5 tips to better prepare.

1. Look up your insurance coverage. Most renter’s or homeowners insurance policies don’t cover flooding, or even a sewer backup. Find out what coverage you have.
2. Keep a record of all of your belongings. Take photos and keep copies of a receipt or other documents for the more valuable items. Store a copy of these records online or at another location. If you do experience water damage, it can be easy to forget about certain items.
3. Take steps to limit the risk of water damage within your home by checking pipes frequently and paying attention to any indicators of water damage, such as dripping sounds in the walls, dark spots on the ceiling, or significant change in your water bill.
4. Set up your home so that it is less at risk of damage from heavy rains or flooding by ensuring that your roof is sound. Make sure there are no cracks in the foundation. Check that the landscaping around your home is sloped to direct water away from your foundation, rather than toward it.
5. Find an expert you can count on. Water damage can be overwhelming, and you don’t want to be desperately searching for a water restoration expert at 3 AM when the pipes break.

About SERVPRO of Elk Grove / Laguna

SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Remodeling Post Fire Damage

9/15/2020 (Permalink)

If you are faced with fire damage, call SERVPRO of Elk Grove / Laguna at 916-525-1241 for 24/7 emergency service.

Dealing with water or fire damage can stressful. Hopefully, you have had a chance to work with SERVPRO of Fair Oaks/Folsom to get you through that trying time. However, when it is all said and done, you may have some remodeling to do. Though it is certainly rough to deal with the damage, remodeling can be enjoyable and even fun. 

According to ImproveNet.com there are quite of few things to consider when repairing after fire and smoke damage:

Average Cost of Fire and Smoke Damage Restoration and Repair 

The average cost of repair and restoration services after fire and smoke damage is $2,950. The total cost that a homeowner pays for such repairs will depend on the location and extent of the damage. For example, fire damage to a kitchen may cost more to repair than damage to a closet due to the expense of replacing costly cabinets and appliances. The out of pocket amount that a homeowner pays to have fire and smoke damage repairs might be reduced by homeowner's insurance coverage. 

Types of Repairs for Fire and Smoke Damage 

Water used to extinguish a fire can saturate the walls and floors of the home. The water can quickly cause mold growth and wood rot if the water isn't removed and the home thoroughly dried. Soot from the fire can saturate and stain anything upholstered. Professional restoration is needed in order to salvage the furnishings as well as linens, draperies and carpet. Smoke discoloration and odors can pervade almost everything in a home, including furnishings, carpets and rugs, linens and clothing. Professional restoration is essential in order to save those items. The smoke can also damage the home's air ducts, resulting in foul odors each time the furnace or air conditioner turns on. Restoration and repair services are needed to clean the ducts before the HVAC system is used again.

Fire Safety for Kids

8/25/2020 (Permalink)

Fire safety

A home fire is a devastating event, and one that you never count on happening. Your children are most at risk when this disaster occurs. In fact, children under five are twice as likely as other people to die in a home fire. Tragically, many home fires are started by children playing with dangerous household items – especially lighters and matches. Taking sensible cautions in your home and teaching your child how to escape from a fire can help your family avoid this type of heartbreak.            

The U.S. Fire Administration estimates that 300 people are killed and $280 million in property is destroyed each year as the result of children playing with fire.

• Keep matches, lighters and other ignitable substances in a secured location out of your child’s reach. Only use lighters with child-resistant features.
• Invest in flameless candles. These candles contain a light bulb rather than an open flame, and take the danger out of your child knocking over a candle.

• Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. 
• Once a month check whether each alarm in the home is working properly by pushing the test button. 
• Replace batteries in smoke alarms at least once a year. Immediately install a new battery if an alarm chirps, warning the battery is low.

• Teach your children what smoke alarms sound like and what to do when they hear one.

• Ensure that all household members know two ways to escape from every room of your home, and where to meet up outside..

• Practice your fire escape plan at least twice a year and at different times of the day. Practice waking up to smoke alarms, low crawling and meeting outside. Make sure everyone knows how to call 9-1-1.

• Emphasize “get out, stay out.” Only professional firefighters should enter a building that is on fire—even if other family members, pets or prized possessions are inside.

• Use quick-release devices on barred windows and doors. Security bars without release devices can trap you in a deadly fire. If you have security bars on your windows, be sure one window in each sleeping room has a release device.

• Consider getting escape ladders for sleeping areas on the second or third floor. Learn how to use them, and store them near the windows. 

• Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

Pet Fire Safety

8/25/2020 (Permalink)

Pet Fire Safety

Home fires are the most common disaster that the American Red Cross responds to – and also the most preventable.

• The best way to protect your pets from the effects of a fire is to include them in your family plan. This includes having their own disaster supplies kit as well as arranging in advance for a safe place for them to stay if you need to leave your home.

• When you practice your escape plan, practice taking your pets with you. Train them to come to you when you call.

• In the event of a disaster, if you must evacuate, the most important thing you can do to protect your pets is to evacuate them, too. But remember: never delay escape or endanger yourself or family to rescue a family pet.

Prevent Your Pets from Starting Fires

The National Fire Protection Association estimates that nearly 1,000 home fires each year are accidentally started by the homeowners' pets. The American Kennel Club and ADT Security Services have joined forces to provide the following tips:

• Extinguish Open Flames - Pets are generally curious and will investigate cooking appliances, candles, or even a fire in your fireplace. Ensure your pet is not left unattended around an open flame and make sure to thoroughly extinguish any open flame before leaving your home.

• Remove Stove Knobs - Be sure to remove stove knobs or protect them with covers before leaving the house - a stove or cook top is the number one piece of equipment involved in your pet starting a fire.

• Invest in Flameless Candles - These candles contain a light bulb rather than an open flame, and take the danger out of your pet knocking over a candle. Cats are notorious for starting fires when their tails turn over lit candles.

• Secure Young Pets - keep them confined away from potential fire-starting hazards when you are away from home such as in crates or behind baby gates in secure areas.

Help Firefighters Help Your Pets

• Keep pets near entrances when away from home. Keep collars on pets and leashes at the ready in case firefighters need to rescue your pet. When leaving pets home alone, keep them in areas or rooms near entrances where firefighters can easily find them.

• Affix a pet alert window cling and write down the number of pets inside your house and attach the static cling to a front window. This critical information saves rescuers time when locating your pets. Make sure to keep the number of pets listed on them updated.

After The Fire Hits...

8/4/2020 (Permalink)

Suffering fire damages at your home can be a very traumatic experience.  Along with the damages from the flames, your home may have soot residue, smoke odor, and water damages from firefighting efforts.  Many times, the hardest part of the experience is determining “What do I do now?” once the fire is out.  The U.S Fire Administration offers these “After the Fire” guidelines to help you through this tough time:

• The top priority is keeping yourself, loved ones, and pets safe. The structure of your home may be unstable, or various hazards present due to the fire damages.  Always follow the instructions of the local authorities pertaining to safety in a fire damaged area.
• Contact your insurance agent. Your insurance agent can help determine what your policy covers regarding cleaning and restoration.
• Contact your mortgage company or landlord to report the fire.
• Secure important documents. If undamaged, gather items such as Social Security Information, Birth Certificates, and Passports.  If these items have been damaged, you will need to formulate a plan for replacement.

If you have recently had a fire or are wanting more information on our fire cleanup process, call us at (916) 987-0400

Guaranteed Safe Cleaning Procedures during COVID-19

7/20/2020 (Permalink)

Cleaning your business to get you back in business

COVID-19 has hit multiple businesses in many different ways. Some are slowly beginning to re-open, while others have closed their doors for good. Here at SERVPRO of Elk Grove/Laguna, we are committed to getting your business as clean as possible. The first step to keeping you safe, is to keep our workers safe as well. Before we clean your infected or possibly infected area, we ensure that each of workers are wearing the following:

-Facial protection (at minimum a N-95 respirator)

-Nitrile gloves

-Protective eye wear

After we are properly equipped with the required gear, we move on to the next step, the cleaning process. When dealing with a virus like COVID-19, it is crucial to pay extra attention and be thorough with our procedures. 

Some materials cannot be cleaned with detergent and water without being damaged. Cleaning methods typically used on water sensitive materials such as vacuuming or dry sponging would not be capable of removing enough soil and residue to be effective. Carpets can be sanitized with SERVPROXIDE, and other porous materials like rugs, upholstered items, and draperies can be wet cleaned using a Hot Water Extraction and rinse method. 

ServpOXIDE is a hospital-grade disinfectant that has demonstrated effectiveness against similar viruses like SARS-CoV-2. It is EPA-approved, and proper PPE use is of the utmost importance. 

All tools and supplies are properly cleaned and disinfected to ensure there is no potential contamination to other parts of the structure. 

We want your business to be back on its feet in no time, trust us with your cleaning precaution needs. Please call us at (916) 525-1241 to answer any of your COVID-19 cleaning related questions. 

Levels of Commercial Damage

6/22/2020 (Permalink)

SERVPRO of Elk Grove / Laguna handles not only residential damage and restoration but commercial as well.

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

Commercial Property Management: Signs of Sewer Line Issues

6/10/2020 (Permalink)

While a blocked sewer drain is relatively common in commercial properties, legitimate concerns over sewer line functionality may be few and far between. However, when major sewer line issues occur, it is essential to remedy the problems quickly to avoid potential backups and structural damage. Be aware of these four signs, which may indicate sewer line problems.

1. Odors

While drain or toilet overflow are frequent problems in commercial properties, you should pay attention to odors surrounding these problems. For instance, if after clearing a clog you smell sewer gas, you may want to call a plumber for an inspection, as strong sewer smells can be an indicator of issues further in the line.

2. Clogged Drains

A blocked sewer will not only cause unpleasant odors to occur in your building, but the blocked pipe can also cause frequent clogging of your drains and toilets. This problem may also cause sewer backups into your facility.

3. Indentations in Landscaping

Also, while you may not have any clogging issues, it is still possible that your sewer lines have failed. Pipe breaks may cause indentations in your landscaping, like divots in the lawn. If the break is severe enough, it is possible that sewage is leaking into the grounds of your property. Eventually, this can also lead to a sewage backup in your building.

4. Deformations in Landscaping

In addition to indentations in the lawn, you may notice perpetual puddling in certain areas. You may also see that areas of your parking lot have sunken or cracked along with sidewalks. Depending on how close the break is to your building, you may even notice cracks in the foundation. These issues often require the expertise of a disaster restoration specialist in the Elk Grove / Laguna area to resolve, which depending on your insurance policy may be covered.

A blocked sewer line can wreak havoc on a business and may even lead to significant business interruption. You should be aware of the warning signs of such a problem so that you can resolve the issue as early as possible.

Summer Bonfire Safety

6/1/2020 (Permalink)

With the heat of the summer, please keep in mind that the sun and winds will have dried out a lot of the surrounding plants and bushes.  So, if you plan on a bonfire, follow these tips in order to prevent a property or brush fire.

• Rake your yard or bag your grass clippings before starting a fire.
• Remove yard waste and dead branches around your property.
• Follow your local laws and regulations pertaining to burning and open flames.
• Dampen the ground around your fire pit and under it as well if you have a free-standing pit.
• Place your fire pit on pavers or cement.
• Keep a hose nearby.
• Never throw trash into the fire
• Don’t ever leave a fire unattended.
• Make sure children and pets stay 3 feet away from the fire.
• Fully extinguish the flames with sand and a bucket of water when the evening is over.

Embers stay hot for hours when extinguished.  When the fun is over, walk through the yard to clean up chairs and garbage that could easily ignite.  Run water on the pit until you are confident the heat won’t pose a risk.  Be mindful that you don’t spray the fire with a strong jet of water.  Doing so may cause embers to shower the area and ignite your belongings. 

Summer Fire Prevention Tips

5/26/2020 (Permalink)

Summer is the time for camping, family reunions, picnics, and the Fourth of July. However, it is important that as we try to enjoy ourselves and we exercise caution when using fireworks, grills and other equipment that can lead to fire. With that word of caution in mind, here are some tips that will keep your family and home safe this summer!

• Don’t use consumer fireworks: Leave fireworks displays to the professionals who know how to conduct them and are equipped to handle emergencies. Don’t be one of the many people each year who end up in the emergency room as a result of burns from fireworks. There are public displays nearly everywhere that the public can attend.
• Clear the area around your grill: What is summer without some grill time? Unfortunately, grill accident are quite common this time of year. As a way to prevent accidents from occurring, make sure that the area around your grill is clear of flammable materials. Moreover, make sure that you stay away from roof edges, siding, deck railing and tree branches while barbecuing.
• Inspect the area around your campfire: If you’re camping, clear the area around your campfire of scrub or brush that might ignite from sparks or flame. Also, when extinguishing your campfire use water or sand and watch carefully to make sure that the fire has completely died down before moving on.
• Remember your smoke detectors: There is no doubt that smoke detectors are lifesavers. Yet, many people forget to do a monthly check of their alarm. You should also check the batteries regularly. Finally, make sure that there are smoke alarms outside each bedroom of your home and that you have a fire evacuation plan in effect for your family.
• Keep a bucket of water handy: Whether you are grilling outdoors or have gone camping, always try to keep a bucket of water handy. Time is of the essence when a fire starts and you do not want to have to go scrambling off to find something that can extinguish an accidental fire.

After the devastating time that our state underwent last year, the last thing we need is more fire events. Individual responsibility can go a long way in reducing the chances that wildfires and home fires will occur and cause the devastation that always accompanies them. When dealing with the aftermath of fire, our company can handle any type of fire loss in your home or business. SERVPRO of Elk Grove / Laguna is available 24 hours a day, 7 days a week. Call us anytime at 916-525-1241. 

What To Do If Your Commercial Water Supply Line Bursts

5/13/2020 (Permalink)

The water supply line to your commercial property is vital for ensuring you have a clean business that your customers will want to visit. Unfortunately, sometimes accidents happen. If your water supply line bursts, you could find yourself with a large mess to take care of. Use these tips to help you get through the pipe burst cleanup process.

Shut Off the Water Supply

The first thing you need to do when you notice a burst pipe is to shut off the water supply. This may be found in several areas:

• Near the sink

• Behind the toilet

• In a basement or utility space

• At the main valve near your water meter

Clamp the Pipe Shut

Next, you’ll need to close off the burst in the pipe. Do this by applying a repair clamp to the area. While each package will have its own instructions, the process typically includes adding a rubber sleeve to the leak and then bolting a clamp over the sleeve. If you do not have a repair kit, you can use rubber from an inner tube or similar item with an adjustable hose clamp. This is only a temporary fix, so be sure to call a professional plumber as soon as you clamp the pipe to stop supply line leaking.

If you're dealing with water damage at your commercial property don't hesitate to call SERVPRO of Elk Grove at 916-525-1241. 

Why SERVPRO when it comes to bio-hazard cleanup!

5/7/2020 (Permalink)

When compared to a fire or water loss, property damage resulting from a suicide, murder or unattended death poses greater risk and complexity for the adjuster, the bio-hazard cleanup company, and of course, the policyholder. Many cleaning and restoration companies will offer bio-remediation services, but only those that specialize in this area, like SERVPRO truly understand the science and intricacies of the bio-remediation and decontamination process. In order to minimize risk for the insurance carrier and ensure the safety of the policy holder, it’s important to realize the inherent challenges of bio-remediation and the processes and standards that every bio-hazard cleanup professional must adhere to.

Am I liable for an improper bio-hazard cleanup?

At some point in their careers, insurance professionals may have experienced sticker shock from a bio-remediation claim. How could the bio-hazard cleanup of a single room cost more than recovering an entirely flooded home? It might be tempting to retain a trusted property damage restoration company at a lower cost, but doing so may put the insurer at risk for a lawsuit.

Consider a recent case where a general cleaning company was hired to sanitize a home after 600 pounds of deer meat rotted in a family’s garage due to a power outage. Following the cleaning, the homeowners reported that the rotting stench still remained throughout the house and that some family members became ill. Experts who were brought in to investigate the situation determined that the enduring smell and sickness resulted from inefficiencies in the cleaning process, such as the failure to seal concrete surfaces.

How do I evaluate a bio-remediation provider?

To determine whether or not a company is qualified to handle a bio-hazard situation, insurance professionals need a deeper understanding of proper bio-remediation standards and what it takes to fully decontaminate a property. These are the key things to inquire about when choosing a vendor for a bio-hazard cleanup:

OSHA Compliance – These regulations are in place to protect the bio-hazard company employees and to prevent injury and potential liability for all involved. All supervisors and field technicians should be trained in the following OSHA programs: Blood-borne Pathogens, Personal Protective Equipment, Hazard Communication, Asbestos Awareness, Heat Illness, Fall Protection, Lift Safety, Lock Out – Tag Out, and Power Tool Safety. A common misstep among restoration companies is that they only comply with the OSHA Blood-borne Pathogens Standards, instead of all the aforementioned areas.

EPA and State Environmental Agency Compliance – The disposal of medical waste must be in accordance with federal, state and/or local regulations. Not all bio-hazard remediation companies are licensed to transport or store medical waste so it’s essential to understand if/how they comply with the local and national standards. The cleaning company can incur hefty fines if medical waste is not disposed of properly. Also, employees need to be trained in the proper use of cleaning agents – this can be more complicated than it seems, as many agents will become inactive if not measured and diluted properly.

Reporting/Testing – A reputable company should be able to deliver a detailed report which catalogs every step of the cleanup process. This should include photos of the entire process as well, so the policy holder and adjuster understand why some structural materials needed to be removed, what was disposed, why the employees went through a certain amount of protective equipment, etc. They should also have equipment available to check for non-visible but active biological fluids and other contaminants so that it is certain when an area is considered disinfected.

Sensitivity Training – Dealing with a flood or fire can be extremely traumatic, but it does not compare to the loss of loved one. During these traumatic situations, the family members often stay at home so it is imperative that the workers in their home are compassionate and considerate. The bio-hazard cleanup specialists at SERVPRO understand the need for the family to deal with only one point person in order to avoid confusion or conflicting updates. They have been trained to eliminate alarming language from their vocabulary and speak empathetically with the policyholder.

When it comes to bio-hazard remediation, there is no quick solution. The fact that there are no laws protecting policy holders through a bio-hazard cleaning process puts the responsibility on the insurance carrier to work with bio-remediation specialists who follow strict safety standards and cleanup procedures. If the insurance carrier directs the cleanup process and even one of the above points is neglected, they might be held liable for any further health and property damages resulting from the improper cleanup. It is important to remember that you can’t put a price tag on the peace of mind that a policy holder needs after a traumatic crime or death occurred in their home or place of business.

How To Maintain a Commercial Roof

5/5/2020 (Permalink)

Commercial building owners or maintenance supervisors should schedule inspections and perform upkeep. The maintenance required may vary depending on the type of roof on a structure in Elk Grove, CA. Cleaning and repairing a roof can prolong its life and resolve wear or wind damage before a roof leak causes a major problem.

Schedule Regular Inspections

Inspections should take place at least twice a year, ideally in the spring and fall. This can help owners and maintenance supervisors ensure that winter weather or summer storms have not damaged the roof. Each inspection should involve looking for defects while checking the condition of

• Drainage systems
• Flashing
• Penetrations
• Edges
• Expansion joints
• Parapets
• Seams
• Sealing around vents and equipment
• Surface area
• Terminations
• Wear

Unless the owner or maintenance supervisor has experience working on roofing, these inspections should be performed by qualified professionals. A roofing expert that specializes in the style of roof on a commercial property may be better able to point out when repairs are necessary.

Follow a Maintenance Plan

In addition to inspections, a building owner or maintenance supervisor can also take measures to maintain the condition of a roof and prevent a roof leak. On a regular basis, a property owner or maintenance supervisor should

• Check for signs of storm or wind damage
• Clean drainage systems
• Eliminate standing water on flat roofs
• Fix lifted seams
• Have overhanging trees trimmed
• Reattach or replace flashing
• Tighten or replace mechanical fasteners

All of these measures may prevent a leak, limit the extent of repairs, and prolong the life of a roof.

Work with a roofing company or have an owner or maintenance supervisor perform regular maintenance or inspections. Be sure to call a roofer or perform repairs as soon as any signs of damage become apparent.

If a roof leak leads to interior water damage, contact SERVPRO of Elk Grove / Laguna at 916-525-1241. 

5 Common Reasons for House Fires in the Elk Grove Area

5/1/2020 (Permalink)

1. Cooking Equipment 

When a pot and pan splatter grease, it can take seconds to cause a fire. When cooking stay close by, especially if using oil or high temperatures. Keep combustibles away from the heat source (e.g. oven mitts, dish towels, paper towels).

2. Electrical Equipment

1. Make sure your outlets aren't overloaded 
2. Don't have electrical wires under heavy equipment 
3. Your Electrical appliances don't have loose or frayed cords/plugs

3.Candles 

Keep candles on a level surface, away from combustible materials and out of reach of children or pets. Always blow them out before leaving the house. 

4. Barbecues 

Use Barbecues away from the house, deck rails, and tree limbs. Maintenance them on a regular basis, clean removable parts (inside and out) with soapy water. Check for potential leaks in the connections by spraying them with soapy water; Watch if bubbles form when you open the gas.

5. Fire Pits

1. You may need a permit depending on where you live to have a fire. 
2. You have to have a permit if your fire is bigger than 2 ft tall and 3 ft diameter. 
3. Keep at least 25 ft away from structures and tree limbs. 
4. Use a screen over your fire to keep the sparks from flying 
5. Keep a bucket of water or a hose close by.

Keep Your Workspace Safe!

4/21/2020 (Permalink)

Listed below are a few tips we wanted to share to keep your workplace safe this winter season.

• Unplug all space/portable heaters.
• Keep your work area free of waste paper, trash and other items that can easily catch fire.
• Check on your electrical cords.
• Don't overload your circuits.
• Turn off electrical appliances at the end of each day.
• Keep heat producing equipment away from anything that might burn.
• Turn off the coffee pot.
• Unplug wall scents.
• Make sure all candles are blown out at the end of the day.
• Have a emergency escape plan for all employees.
• Make sure EXIT signs are posted and all employees are aware of the exit doors.
• Check your fire extinguishers and make sure they have not expired.
• Turn off all decorations and lights at the end of the day.

These are just a few things we can all do to help prevent unwanted fires to start. By implementing these simple task we can KEEP OUR WORKPLACE SAFE!

Call SERVPRO of Elk Grove at 916-525-1241.

SERVPRO is a  24 hour emergency service company! We are always here to help.

A Fire Extinguisher May Save Your Business!

4/20/2020 (Permalink)

According to OSHA, the most common emergency small businesses must plan for is a fire. Fire extinguishers can be invaluable tools to help fight smaller fires in the workplace or to protect evacuation routes in the event of a larger one.

OSHA requires employers to thoroughly train workers not only how to use an extinguisher properly, but also how to accurately assess a situation and determine when evacuation is the safest course of action. OSHA requires employees to be trained in fire extinguisher use on an annual basis, at a minimum.

A simple fire extinguisher training technique to use with employees is the PASS method:

• Pull the pin on the extinguisher.
• Aim the hose nozzle low toward the base of the fire.
• Squeeze the handle to release the extinguishing agent.
• Sweep the nozzle from side to side at the base of the flames until extinguished.

Knowing how to operate the extinguisher is not the end of training. Employee responders to a fire also should be trained to adhere to the following protocol:

• If appropriate, sound the fire alarm or call the fire department immediately.
• Before approaching the fire, determine an evacuation route safe of flames, excessive heat and smoke. Do not allow this evacuation route to become blocked.
• Use the PASS technique for discharging an extinguisher and back away from the area if the fire flares up again.
• If the extinguisher is empty and the fire is not out, evacuate immediately.
• If the fire grows beyond what can be safely handled, evacuate immediately.

Fire extinguishers are meant to handle only small fires. If a fire becomes too large or the environment becomes too dangerous, employees should know when and how to evacuate the area. If any of the following conditions are present, workers should follow evacuation procedures immediately and should not attempt to fight the fire with an extinguisher:

The fire is too large. The fire involves flammable solvents, is partially hidden behind a wall or ceiling, cannot be reached from a standing position, or covers more than 60 square feet in area.

The air is unsafe to breathe. Levels of smoke make the fire impossible to fight without some form of respiratory protection.

The environment is too hot or smoky. Radiated heat is easily felt, making it hard to approach a fire within adequate range of using the extinguisher (about 10-15 feet). It is necessary to crawl on the floor to avoid heat or smoke. Visibility is poor.

Evacuation paths are impaired. The fire is not contained and heat, smoke or flames block potential evacuation routes.

Facts About Smoke and Soot

4/16/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Elk Grove / Laguna will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting.

Here is some additional information:

• Wet Smoke – Plastic and Rubber
• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
• Dry Smoke – Paper and Wood
• Fast burning, high temperatures, heat rises therefore smoke rises.
• Protein Fire Residue – Produced by evaporation of material rather than from a fire. 
• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call SERVPRO of Elk Grove / Laguna today! (916) 525-1241. 

Ultrasonic Cleaning To Restore Your Smoke, Soot, Water, Or Mold Damaged Items

4/9/2020 (Permalink)

Your valuable possessions may look ruined after a fire or water event but that’s not necessarily true. An ultrasonic cleaning system from SERVPRO of Elk Grove / Laguna may restore your possessions. It’s a most efficient and effective way to restore your smoke, water, soot, and mold damaged property.

Ultrasonic systems use a process known as cavitation. Our ultrasonic systems can perform intense cleaning. They create millions of microscopic bubbles to help remove dirt, mold, and soot even from hard-to-reach crevices. The bubbles are repeatedly formed and immediately collapse. This action causes the bubbles to penetrate into every niche and crevice. There’s no scrubbing or abrasive chemicals. The process involves submerging your items into a pre-wash station, then a wash station, then a rinse station.

The ultrasonic process at SERVPRO of Elk Grove / Laguna uses ultrasound (usually from 20–400 kHz) and an appropriate cleaning solvent (sometimes ordinary tap water) to clean items. While the ultrasound works with just water, using a solvent appropriate for the item to be cleaned and the type of soiling present enhances the cleaning.

Some Restored As Good As New

Fire is terribly destructive. Items that are physically burned or melted cannot be restored. But SERVPRO of Elk Grove / Laguna can restore property that has been engulfed in smoke, covered in soot, stained or discolored by water or contaminated by chemicals or molds. With ultrasonic cleaning we can restore some items to be functional or even to good-as-new condition: Like it never even happened.

Among the items ultrasonic cleaning might save without removing them from your home or property are:

• Children’s toys
• Dishes
• Golf clubs
• Knick-knacks
• And more

A different cleaning process at SERVPRO of Elk Grove / Laguna can save some:

• Computer monitors
• Electrical appliances
• Industrial parts
• Televisions
• And more

Preparing For a Flood

4/8/2020 (Permalink)

You may not have experienced a flood but that doesn't mean you won't in the future. When catastrophic water damage happens to you, SERVPRO of Elk Grove / Laguna can help. We can help you prepare ahead of time with an Emergency Ready Profile® (ERP) or respond to any size disaster to begin cleanup and restoration to get you back in your home as soon as possible. SERVPRO of Elk Grove / Laguna Professionals are ready to help make it "Like it never even happened."

PREPARING FOR A FLOOD

Below is a list of recommended emergency supplies to be packed and ready to go in the event of an evacuation due to flooding:

• Water—3+ day supply; two litres per person per day
• Food—3+ day supply of non-perishable, easy-to-prepare food, protein/energy bars
• Can opener
• Flashlight
• Battery-powered or hand-crank radio or a Weatheradio
• Extra batteries
• First Aid kit
• Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
• Multi-purpose tool
• Sanitation/personal hygiene items
• Copies/digital photos of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
• Cell phone with chargers
• Family and emergency contact information
• Extra cash
• Emergency blanket
• Extra keys for your home and vehicles
• Map(s) of the area
• Baby supplies (bottles, formula, baby food, diapers)
• Pet supplies (collar, leash, ID, food, carrier, bowl)
• Tools/supplies for securing your home
• Extra set of car keys and house keys
• Extra clothing, hat and sturdy shoes
• Rain gear
• Insect repellent and sunscreen
• Camera/cell phone for photos of damage Flooding can happen fast in many environments

Have a flooded basement or water damage? Call SERVPRO of Elk Grove / Laguna at 916-525-1241. We operate 24/7/365  - 24 hours a day 7 days a week 365 days a year.

Little Jobs Can Get Big!

4/8/2020 (Permalink)

There is no such thing as a small disaster - especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on subfloors, causing major problems over time. Instead of trusting untrained eyes, help ensure the value of your property by calling SERVPRO of Elk Grove / Laguna. 

SERVPRO of Elk Grove / Laguna has the equipment, training and experience to find and dry unseen water before secondary damages set in. 

Speed is Key!

Immediate response lessens damage:

• Less Wood and Drywall Saturation
• Less Delamination
• Reduced Carpet and Furniture Stains
• Fewer Warping Hardwood Floors
• Less Mold/Mildew
• Less Contents Damage

To help small leaks from becoming big problems call SERVPRO of Elk Grove / Laguna today at 916-525-1241. 

• 24-Hour Emergency Service
• Faster to Any Disaster
• Highly Trained Water Restoration Technicians
• A Trusted Leader in the Water Restoration Industry
• Locally Owned and Operated
• Advanced Water Inspection, Extraction, and Drying Equipment

SERVPRO Of Elk Grove / Laguna is "Always Here To Help" If You Experience Water Heater Overflow

4/7/2020 (Permalink)

Water Heater Overflow Cleanup

One of the most prevalent causes of indoor flooding is water heater overflows. These water heaters are usually located in basements, attics, garages, or a utility room closet; places people don't go very often. So, if a burst or leak happens, the homeowner or tenant likely would not find the problem until after a significant water intrusion has already occurred. If this were to happen to you, you'll want to stay calm, shut off the heater and water, and contact the SERVPRO of Elk Grove / Laguna professionals for help.

SERVPRO of Elk Grove / Laguna has the professionals who are equipped to handle a water heater overflow. They have the knowledge, tools, and experience to deal with the situation safely and effectively whether it's your home or workplace that is in jeopardy.

How Do Water Heater Overflows Happen?

Water heater related floods usually occur due to a worn out seal or gasket, or from a leak in an older tank that rusted through. Sometimes a tank can actually explode or burst in a violent and dangerous manner. This could cause serious harm to anyone who is in the immediate vicinity of the water heater at the time of the explosion. Leaks are more common than bursts and have the potential to flood large portions of a home or basement if the leaking is undetected for days on end.

A malfunctioning thermostat is usually the cause of a water heater burst. These thermostats are used to measure the temperature inside the tank to turn the heating elements off and on so that a preset desired temperature range can be maintained. In the event of a broken thermostat, the heating system inside the tank could stay on indefinitely and cause the water to boil. This boiling water turns into steam and builds up internal pressure inside the tank. This internal pressure will build up and eventually reach a point where the tank cannot hold it, which will result in a burst or even explosion.

When such a burst occurs, steam and boiling water rush out of the tank, while cold water from the intake line flows into the tank. Normally, the line will shut itself off, preventing water entry when the tank if full. However, in this situation, the burst tank is never full because of the continual leaking, and the water from the main line flows through indefinitely. Water is entering the tank only to leak back out and flood the area around and below the water heater. The only upside to this scenario is that someone will likely hear the loud burst  and investigate and discover the problem before too much damage has occurred and remediation can be started.

A leak, on the other hand, operates quietly and floods your home, basement, or workplace a little at a time. Usually, it will happen when one of your heating tank's fittings becomes damaged or corroded. This can provide a gap that allows water to escape. This flooding is not violent like a burst or explosion, but it can still be extremely destructive to property and sometimes dangerous to humans or pets. Regular maintenance and inspections of your water heater will increase awareness of possible problems. A professional can replace the anode, flush the corrosion from your tank, as well as check all valves and gaskets for problems or warning signs.

What are the Hazards of Water Heater Overflows?

With the added elements of high temperature and late detection, the number of threats with water heater flooding exceeds that of normal flooding. Here are some things to look out for in the event of a water heater overflow:

• Hot water burns – The initial burst of water from a heater is scalding hot, so be sure not to rush in, especially if you see steam. Use protective clothing before attempting anything. Ideally, call SERVPRO of Elk Grove / Laguna to do the work for you. 

• Electrocution by water – A flooded basement carries the risk of having the water making contact with power outlets and exposed wiring. When this happens, the floodwater carries a strong electric current that’s enough to kill anyone. When you see your basement flooded, resist the impulse to dive into the water in an attempt to shut the leaking heater down. Contact SERVPRO of Elk Grove / Laguna for help. Our professionals will be able to determine whether there’s an electrical threat or not. They’ll know the safest procedure for shutting down the water source and containing and extracting the water from your property.

• Potential fire starter – Flooding doesn’t just create an electrical hazard, it can also short-circuit your electrical system and create sparks. Faulty electrical wiring is one of the most common causes of fire.

• Water damage – When the water spills beyond the immediate surroundings of the heater and gets into your living and work spaces, the threat of water damage arises. Water can ruin carpets, damage wood, corrode metals and toast expensive appliances and machinery.

• Mold growth – Mold spores can activate in places where there’s sufficient moisture and organic matter to sustain them. If your property was flooded by an overflowing heater, there’s a good chance that mold growth can follow suit. While seemingly harmless at first glance, mold can irritate our noses and skin when its spores are inhaled. Under certain conditions, mold colonies can turn black and toxic. The poison they produce has been linked to neurological disorders and even cancer.

Contact SERVPRO of Elk Grove / Laguna at (916) 525-1241. 

A water heater overflow is an emergency that should be addressed rapidly and decisively. The longer you wait the worse it can get and attempting to repair the water heater and clean up the water yourself could be dangerous and risky. Contact an experienced professional through SERVPRO of Elk Grove / Laguna today for a quick and easy resolution to your problem. "We're Always Here to Help" 24 hours a day, seven days a week, all year long.

Why Choose SERVPRO When You Find Mold

4/7/2020 (Permalink)

Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours, and can produce allergens and irritants that have the potential to cause other health effects. 

Mold? 

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The SERVPRO Mold Remediation Process 

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

1. Emergency Contact - 915-525-1241

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

2. Inspection and Mold Damage Assessment

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

3. Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

4. Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

5. Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

6. Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

7. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

If you notice any mold in your home or business give us a call! SERVPRO of Elk Grove / Laguna is here to help! (916) 525-1241. 

Smoke alarms can save lives when properly installed and maintained

4/4/2020 (Permalink)

Smoke alarms can save lives when properly installed and maintained.

• In homes, smoke alarms should be in every bedroom, outside each sleeping area, and on every level, including the basement.
• Extra smoke alarms may be needed in large homes.
• Test smoke alarms monthly using the test button.
• Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years.
• Other alarms need batteries replaced every year and the unit replaced every ten years.
• If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately.
• Never disable or remove the battery from an alarm.
• Many fires where smoke alarms were present but did not activate had missing or disconnected batteries.
• If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department or a licensed electrician.
• Be sure your home has a fire emergency plan in place and conduct regular fire drills with your family.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (916) 525-1241. 

Soot & Smoke

4/1/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Wet Smoke: Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke: Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today 916-525-1241

Be prepared with the help of Technology!

3/27/2020 (Permalink)

Technology is a great tool to help prepare for emergencies or disasters, as well as a great way to stay informed of the situation and in communication with others. The following tips will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many online services that offer free ways to store different types of files, from photos to images of important documents. It’s a good idea to save an electronic version of insurance policies, identification documents, medical records, and even information on your pets.

Follow the News

Stay informed by following local news channels and community groups online. You can also sign up for free electronic alerts to the most up-to-date information in a disaster situation. 

Mark Yourself Safe

There are many organizations and social media platforms that offer ways to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Keep in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after an emergency or disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You can also buy solar-powered chargers.

Get an Emergency READY Profile®

SERVPRO of Elk Grove / Laguna offers Emergency READY Profiles® (ERP) for free to help prepare your business for an emergency. By developing a SERVPRO of Elk Grove / Laguna Emergency READY Profile® for your business, you can minimize interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Contact us today at 916-525-1241for more information on developing an ERP for your business, and SERVPRO of Elk Grove / Laguna will be there to help make it “Like it never even happened.” 

After The Storm

3/27/2020 (Permalink)

Storm damage can be a devastating and life altering experience. The first days proceeding a major storm can leave a homeowner overwhelmed and perplexed about what to do next. Some careful and calculated planning will help you and your family return to normal as soon as possible.

Safety Concerns

Regardless of if your home was flooded, hit by torrential wind or was the casualty of an electrical storm, the end result is still dangerous. Electricity can be conducted into standing water and mold will most certainly be an issue. Until a thorough evaluation by a qualified person can be conducted, it’s best to avoid the site altogether. If it all possible, consider staying with relatives or at a hotel or a shelter.  Make sure to bring a weeks’ worth of clothing and supplies. Your home should be professionally inspected prior to returning.

Government assistance

Often times after a major storm, FEMA will make provisions for those affected by major storm damage. This includes help with housing, meals, home repairs and assistance with filing insurance claims. For more information contact your local FEMA representative.

Documentation

Make sure to document as much as possible about the storm and the damage to your home, especially if your home owners insurance policy is more specific about the type of damage it will cover. Take as many photos as possible and note any major issues such as mold, exposed power lines and crumbling walls. This will all come in handy when filing a claim with your insurance company.

Filing a claim

Contact your insurance provider as soon as possible. A claims representative should be assigned to you. Work with him to initiate repairs. This process can sometimes drag on for several months, but generally speaking, most policies will pay for the damage after your deductible has been paid. More often than not, homeowners policies do not cover flooding. If your home has been flooded, you need to contact your flood insurance provider. If you do not have flood insurance, you will have to pay for your repairs out of pocket. If you live in an area where flooding is a potential, consider purchasing a flood insurance policy.

Contact SERVPRO of Elk Grove / Laguna

As water and storm damage specialists, we have the experience and advanced training that enables us to restore your property quickly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. 916-525-1241

Your Belongings After Fire Damage

3/20/2020 (Permalink)

When your home or business is damaged, your first thoughts may not only be how to restore your home or business to its previous state, but how to clean and restore your belongings as well. If your home or business suffers storm, water, fire, smoke or mold damage, the cleanup and restoration experts at SERVPRO of Elk Grove / Laguna are the premier choice for a full and thorough clean up and restoration of both the contents of your home or business as well as the structure itself.

Many disaster situations require home and business content removal and relocation for prompt and thorough cleaning and restoration. If a home suffers fire and smoke damage, for example, it is often easier, more secure, and cost-efficient to take certain contents to another location for restoration work. SERVPRO of Elk Grove / Laguna provides complete content restoration as well as pack out services. We will carefully and respectfully take the contents of your home or business to be restored, packed, and delivered to an off-site facility. The pack-out process involves meticulous documentation to ensure your items receive the best possible care, including photo documentation, identification numbers and detailed lists. Call us to help you deal with removing and cataloging your:

• Artwork
• Documents
• Books
• Photographs
• VHS and DVD media
• Clothing
• Electronics (televisions, computers, stereos, etc.)
• Furniture
• Rugs
• Retail Inventory

Storage

We use state of the art XactContents software to inventory and track your belongings at all stages of the pack out process.  While at the SERVPRO of Elk Grove / Laguna restoration facility, your items will be housed in a secure, climate-controlled environment. Your possessions will remain there until the cleaning and restoration process is complete.

Have storm, fire, mold or flood damage? Call SERVPRO of Elk Grove / Laguna at 916-525-1241. 

SERVPRO of Elk Grove / Laguna Professionals are Trained to Safely and Effectively Remove Bio-Hazardous Substances.

3/19/2020 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of Elk Grove / Laguna Professionals also offer fast, reliable bio-hazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Elk Grove / Laguna Professionals are trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to federal and local health regulations.

Equipped with the necessary safety equipment and cleaning products, SERVPRO of Elk Grove / Laguna Professionals help turn unsafe environments into clean, safe homes and offices.

SERVPRO of Elk Grove / Laguna Professionals can help with the following issues:

• Blood-borne Pathogens
• Methamphetamine Labs
• Crime Scene Residues
• Arson
• Vandalism
• Sewage Backups
• Black Water Intrusions
• Mold Mitigation and Remediation

Contact SERVPRO of Elk Grove / Laguna today at 916-525-1241 

Restoring your Home From A Fire Loss

3/18/2020 (Permalink)

When your home or office is involved in a fire, a million things race through your mind. Will you have to move? Are your family pictures or important records safe? What about other irreplaceable items? It’s difficult not to feel like all your hard work has gone up in smoke, but often, cases that seem utterly hopeless aren’t as bad as they appear. Whatever the case, SERVPRO of Elk Grove / Laguna are here to help you move forward.

OUR PROCESS

After our disaster response team ensures the integrity of remaining structures and safety for our personnel, we do the following:

• Estimation and Cataloging: our team of experts performs a comprehensive evaluation of your property, noting structural damage and also cataloging all contents by size, serial number, and other characteristics to ensure nothing is missed. We then transport the contents to our facility where we assess what is salvageable and non-salvageable, we begin writing proposals for items we can save, and recommending replacement for those we can’t.
• Structural Cleaning: We will utilize professional tools and product to completely clean away smoke damage and odor.
• Restoration of Contents: back at our facility, our team work to restore the contents of your property to their pre-fire state. We do everything from hand cleaning, polishing, refinishing, and deodorizing of items to testing of electronics to save as much as we possibly can. Once finished, the items are stored at our facility until they can be safely returned home

Our team here at SERVPRO of Elk Grove / Laguna take pride in giving you outstanding results. We may not be able to fix everything, but we promise to give you the best possible foundation on which to build a positive new beginning. Give us a call today 916-525-1241.

House Fires: Why They Happen & How To Prevent Them

3/18/2020 (Permalink)

Cooking Equipment--The kitchen is a source of intense heat in a home, from the stove to the oven and beyond. A splatter from a hot pan can lead to a fire under the wrong circumstances. Most fires in the kitchen happen because people get distracted and walk away while cooking.

*To prevent this: Stay in the kitchen while you are cooking, and keep flammable products away from hot surfaces at all times.

Smoking Cigarettes--Cigarettes can easily lead to fires because they are literally burning on one end. Whether you smoke inside or outside, you could be putting your home at risk. This is especially true during the dry months of the year when fires are more likely to erupt.

*To prevent this: Avoid smoking in the home, and make sure you dispose of all cigarettes in a deep ashtray. Keep the ashtray away from anything flammable, and never stomp out your cigarette on the grass.

Electrical Equipment--The appliances in your home can ignite a fire if they are not wired properly, or if they are too close to flammable materials. If you have older appliances in your home, it would be wise to replace them to avoid fires.

*To prevent this: Watch for loose or frayed wires on the electrical equipment in your home. Avoid draping towels or curtains over plugs, and do not plug in too many appliances to one extension cord.

Children--If a child is old enough to reach a set of matches and/or a lighter, he’s going to see what it does out of curiosity. You must be careful about leaving your children near a possible cause of fires, and you must keep an eye on them even if they are old enough to play on their own.

*To prevent this: Make sure all fire starters are put away in a place your child cannot access. Also be careful about open outlets and electrical equipment in a child’s room.

Flammable Liquids--Fuels, paints, thinners, solvents, and other flammable liquids can easily ignite a fire in your home. This could happen in the heat of the summer or from a simple spark of static electricity, depending on how the chemicals are stored.

*To prevent this: Store all flammable liquids in approved containers, and keep them away from heat sources. Ideally, keep them outside in a well-ventilated area.

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. 

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Elk Grove / Laguna (916)525-1241. 

4 Steps To Take If Water Is Leaking From a Ceiling Light

3/11/2020 (Permalink)

4 Steps To Take If Water Is Leaking From a Ceiling Light

While it is not uncommon for homeowners to deal with water leaks in their home from plumbing, appliances, or roofs, discovering water in light fixtures on the ceiling is an especially hazardous situation. If you find water dripping from a ceiling light in your home in Elk Grove, CA you will need to act quickly and cautiously to prevent damage to your home and keep everyone inside safe from harm. If ever faced with this stressful situation, follow these four steps:

1. Turn Off Electricity

One of the main dangers of water leaking from a ceiling light is the possibility of electrocution or an electrical fire starting. Never touch the light fixture or a light switch, and keep everyone as far away as possible from the leak. Next, find the main breaker box for your home and shut off the electricity. To ensure the power is really off, you can perform a test using a non-contact voltage tester on a dry electrical source.

2. Shut Off Water

Heavy leaking from water in light fixtures can cause extensive water damage to your home. You want to prevent even more water from entering your home by turning off your home’s main water supply.

3. Address the Leak

You can place a bucket or towels under the drip to help soak up some of the water and prevent more damage from occurring. The leak can be caused by a ceiling pipe or even a leaking toilet or bathtub. If the water is coming from a source upstairs, address the leak if possible and clean any standing water.

4. Call the Experts

You will need the help of a water damage restoration company to address any ceiling damage or other water damage that occurred to your home. Contact a specialist right away to prevent the situation from getting worse.
Discovering water in light fixtures requires immediate and careful action. Remember to make everyone’s safety a priority, and don’t hesitate to get to help.

Do You Know Where Your Shutoffs Are?

3/11/2020 (Permalink)

Knowing where your shutoffs are in your commercial building could save you thousands of unnecessary damage to your building.

Often times building owners will rely on the Fire Department to come in and shut off the water to the building once a loss has occurred.

Knowing where your shutoffs are and clearly marking them enables the building owner to shut off water several minutes before first responders can.

In the case of sprinklers that malfunction and turn on, just 1 minute less of water flowing could cut days off of a drying project.

If you don't already, make sure you put together a plan of where the following shutoffs are:

• Gas
• Water
• Electricity

Commercial buildings often times require elevated training and equipment to dry and repair. Our professionals here at SERVPRO of Elk Grove / Laguna are trained to be mindful of legal and environmental concerns. 

SERVPRO of Elk Grove / Laguna understands that every hour spent cleaning up is an hour of lost revenue and productivity. 

Call SERVPRO of Elk Grove / Laguna at 916-525-1241 when an emergency situation arises in your business. 

Safety - After You've Had a Fire

3/6/2020 (Permalink)

It is traumatic to experience a fire in your home or business. And the dangers don't present themselves only during the fire. They can appear after. It is important to take specific actions to minimize hazards to your health after the flames are gone.

One of the biggest concerns after the fire is out is air quality. It is likely that materials caught fire and debris were sent airborne. These could be toxigenic. Without proper respiratory protection you will be consuming these items.

Another big concern has to do with "slip and fall" hazards. If you must go into the structure, make sure to wear proper shoes, and avoid areas that may be wet from the water that was sprayed to put out the blaze.

Use the buddy system.  Only do activities that are safe for you to perform. Use your legs to lift things -- don't use your back!  Be very careful.

There are some things you should do, following a fire. Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets. Keep hands clean so as not to further soil upholstery, walls and woodwork. Place clean towels or old linens on rugs, upholstery and carpet traffic areas. f electricity is off, empty freezer and refrigerator and prop doors open. lean and protect chrome with light coating of petroleum jelly or oil. Wash houseplants on both sides of leaves. Change HVAC filter. Tape double layers of cheesecloth over air registers.

Most of all, remember that the contents can be replaced. Take care of your health and the health of your loved ones. Getting injured after the fire is something that can be avoided!

Always Be Looking for Water Damage

3/5/2020 (Permalink)

Water damage can be very detrimental to your home or business

The problem is the longer you wait after having water damage the more damage you are actually causing to your home or business. When you have water damage the best thing to do is shut off the water source that is causing the damage. If the damage is coming from something you are unable to cut off them you may need to contact a plumber in your area. Once this is completed then you want to call the professional experts here at SERVPRO of Elk Grove / Laguna to come out and assess the problem. It doesn’t matter the size of the damage we will be able to help get it under control. Water damage can be difficult to spot but some signs you can look for in your home and business:

• Water rings on your ceiling or walls
• Soft or sagging on your ceiling or walls
• Wet or soggy carpets
• Warping in your wood flooring

The best thing to do is call an expert right away before the problem gets worse. Our highly trained technicians are waiting for your call. We have our specialized equipment ready to use to get to your emergency mitigated as soon as possible. Don’t wait until the problem gets worse, call our highly trained team at SERVPRO of Elk Grove / Laguna at 916-525-1241. 

Electrical safety in office and at home

3/4/2020 (Permalink)

Electrical outlets can become dangerous when overloaded. Though it may be easy to simply plug in another power strip or extension cord when adding equipment, the wiring in some buildings often isn't capable of supporting too many high-powered electronic appliances. Older office buildings and homes, in particular, often suffer from lack of electrical outlets. The temptation is to simply add a power strip or plug in an extension cord from across the room. Even in newer office buildings and homes, it can be all too easy to overload a single outlet with power-hungry machines such as computers, printers, scanners and monitors.

So what the big deal?

When an employee or resident overloads an electrical outlet, that means more current is running through the outlet than it can handle. This causes the outlet to overheat, which may lead to an electrical fire. According to a 2008 National Fire Protection Association study, electrical distribution and lighting equipment are involved in more than 24,000 home structure fires per year and an estimated $700 million in property damage per year.

If an electrical fire should occur in your office or home, get safely away from the fire and call your fire department immediately. If you chose to use an extinguisher on the fire, never let the fire get between you and a safe exit, and never use water to extinguish an electrical fire. The risk of electrical shock is far too great. Class C fire extinguishers use a non-conductive extinguishing agent and should not cause electrical shock.

To help prevent this and other electrical hazards, refer to the list below (provided by Electrical Safety Foundation International).

• If you must use a power strip, use a name brand product from a reputable retailer. Low-quality or counterfeit power strips may contain wiring that sin't adequate to carry the load.
• Place power strips where the is plenty of air circulation to disperse the heat.
• Never attempt to plug grounded (three prong) cords into an ungrounded (two prong) outlet.
• Do not bind, kink or knot electrical cords.
• Keep cords close to a wall to prevent the risk of tripping.

The 411 on Flood Cuts

2/20/2020 (Permalink)

Flood season is never a great time in Elk Grove, CA. In the best-case scenario, residents are prepared for this season, and it’s only a mild annoyance when preparations for flooding are tested. However, in the worst-case scenario, water damage can result in intensive repairs to a home. Sometimes these repairs involve getting a flood cut. And since “flood cut” isn’t a well-known term, here is more information about what’s involved.

Flood Cuts 

1. What Is a Flood Cut?

A flood cut is a fairly simple process. The definition is in the name. A flood cut is when a professional cleanup service comes into a home after the flooding has been drained away to tear out the drywall that has been damaged. While this does mean that a large portion of the drywall is removed, it also means that mold growth and other structural issues may be avoided. In this way, a flood cut can be an important step in ensuring the recovery of a home after heavy rain, sewage bursts, or other sources of water damage.

2. When Is It Used?

Considering drywall replacement can be costly and time-consuming, it’s a good thing that flood cuts aren’t always necessary. Often, there are ways to simply dry out the drywall without having to tear out the damaged portion. However, the times when flood cuts are used are generally the most crucial. When the water has high levels of contamination, or has concerning levels of bacteria or other growths, it may be important that this step is used. The drywall that was soaked, even once it looks dry, may contain traces of the bacteria or other substances that were present in the water.

Cutting out drywall after flooding may seem like a time-consuming task, but it is generally worth it. It may remove the chance of a home retaining contaminants after the residence is dried out, and it may lead to something worth its weight in gold: safety and peace of mind. 

1-4-8 Policy For Your Business

2/13/2020 (Permalink)

Here at SERVPRO of Elk Grove / Laguna, our top priority is customer service. When disaster strikes in your home, you want someone to be there in a timely manner and you want to be well taken care of. We know that your business is no different than your home! You have worked hard to build your business here in our local community in Elk Grove. If you have ever experienced a water or fire loss in your business, you know the emotions that come with it. We are here to help. We will respond promptly so that we can help get your business back to "Like it never even happened."

We have a 1-4-8 policy here at SERVPRO. We have 1 hour to call you back, 4 hours to get onsite, and 8 business hours to have a verbal briefing with you or your insurance company. Our owners prioritize getting onsite quickly. They ensure that this is done by tracking our numbers. We have made this a top priority within our business, and continue to do so, to make sure that we can help you get back to how you were before the loss happened! Save our number below to ensure that you know who to call when disaster strikes.

SERVPRO of Elk Grove / Laguna is locally owned and operated, so we’re already close by and ready to respond immediately when you need us. We make disaster "Like it never even happened." Give us a call today at (916) 525-1241

Mold After Water Damage

2/7/2020 (Permalink)

If your home in Friendly Hills,CA has experienced any water damage from a burst pipe, storm, or other cause, you might be wondering how long you have until you need to worry about mold starting to grow. You might be surprised at just how quickly mold growth can occur in the right conditions, which is why it so important to call for help from a water restoration company as soon as excess water is discovered. Here is some information on what causes mold to grow and how long it takes for it to begin growing.

Common Causes of Mold Growth

The main thing mold needs to grow is a continued source of moisture. Whether due to high humidity levels or standing water in your building, wet areas can eventually lead to mold growth. Common ways moisture enters buildings and causes mold to grow includes:

• Roof leaks and improper ventilation
• Excess humidity or moisture in bathrooms
• Water damage from faucet leaks or pipe bursts
• Flooding from rain or outdoor water sources
• Sitting puddles and spills
• Improper cleaning of wood and laminate flooring
  
  

How Long for Mold to Grow

Given enough moisture to live on, mold can grow as quickly as 24 to 48 hours. This means that if a pipe does burst in your building or a storm causes flooding, you need to start thinking about mold prevention right away. If possible, turn off the source of the water and do what you can to dry the area. Don’t wait to call in the restoration company to help address all water damage that has occurred to your building, including areas that are hard to see such as inside drywall or underneath carpets and flooring.
While dealing with excess water in your commercial building is stressful enough, dealing with mold growth makes the situation even worse. Always act quickly to prevent more damage from occurring.

Steps Taken in the Cleanup of Water Damage

2/6/2020 (Permalink)

SERVPRO Handles the Entire Remediation Process

Water damage can come from many different sources, with varying intensities, danger levels, and reach of damage. Ultimately, many different objects, surfaces, and materials in a home can suffer water damage from the same event, and many homeowners question how a company such as SERVPRO handles a comprehensive water damage cleanup job. In this blog post, you'll learn about some of the ways our technicians control and repair water damage in local residences.
 
Identifying the Source and Water Type
 
Before all, water damage in Elk Grove / Laguna must be correctly defined by water type and source. Did it come from a storm or flood, or was it a pipe burst? There are also different types of water, typically categorized as either clean, gray, or black, each one with different safety and cleanup protocols. If necessary, our crew will work to stop the water flow as quickly as possible, to avert further damage to your home.
 
Surveying Damage and Mold
 
After we understand what type of damage we're dealing with, our technicians search the home visually and with moisture detection equipment to find out what objects have been affected, and what else needs to be done. Additionally, we look for signs of mold growth, which often takes priority in a cleanup operation.
 
Furniture and Water Removal
 
The next step is to remove all furniture from affected areas, and then pump out water if necessary. We use industrial-grade machinery to pump water from the interior to the exterior of the home, with either a portable or a truck-mounted pump.
 
Drying and Odor Treatments
 
At this point, we bring out more heavy machinery to begin drying and deodorizing the affected area, to make sure no more damage or mold growth occurs and any bad smells are removed.
 
Carpet Removal and Final Cleaning
 
In many cases, some or all of the carpeting in a room will need replacing. We make sure to evaluate carpeting carefully for moisture so as not to incur extra expenses. Sometimes, a cleaning may only be necessary, particularly when water damage is contained early on. After that is done, final cleanup and sanitation are done on walls and objects, and furniture is brought back into the home or rooms affected.
 
SERVPRO of Elk Grove / Laguna employs certified and well-trained technicians who are experienced with all kinds of water damage restoration and cleanup jobs. If you need our services for any type or volume of water damage to your home, call us at (916) 525-1241 for 24/7 emergency service.

Where to Look For Water Damage

2/3/2020 (Permalink)

Here are some common causes of water damage and how you can spot the warning signs.

Weather is a common cause of water damage. Rains (snow and ice during the winter) cause flooding that can get into your home. Ice is an especially insidious cause of water damage because it expands as it freezes, causing cracks that allow more water to enter your home.

Even if it isn’t raining or snowing there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of basements, bathrooms, and other damp areas of your home that don’t get much airflow.

Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

So if these are all the ways water can sneak into your home, what are the signs of water damage?

Here are a few warning signs that you have a water damage problem in your home.

Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call a professional to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds it’s way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

If you notice your home has water damage call the experts at SERVPRO of Elk Grove / Laguna at 916-525-1241. 

Fire Safety for Pets

2/2/2020 (Permalink)

Pets can be considered family, too!

At any given moment, a fire emergency can take place in the Elk Grove area or abroad, and though unexpected; it can be beneficial to already have a plan in place for everyone in your home to evacuate and meet in a safe location. While you should always be most focused on keeping yourself and your family safe, you can also spend some time on pet preparation so that you can have a better chance of getting your pets out of danger as well. You can be better prepared to keep your pets safe during a fire emergency by following these safety tips:

Practice Evacuating 

In the confusion caused by a fire, it can be hard to think of everything you need to do right away. If you have a plan in place and practice it a few times, you can be better prepared to handle a fire emergency. This can not only be helpful for pet safety, but also for the safety of everyone in your household. 

Notice Where Your Pets Are 

An important part of the planning process can be noticing where your pets usually spend their time. It can be especially helpful to note where they hide when frightened. You don’t want to put yourself at risk by spending too much time searching for your dog or cat during a fire emergency, but you can be better prepared to get yourself and your pets out as soon as possible by having a checklist of areas you can look. 

Keep Collars and Leashes Handy

Fires can be especially frightening to pets. By keeping their collars and leashes handy, you can more easily guide them out of the house. If you are unable to find them, it can be easier for the fire department to get them out if they are wearing collars. It can be a good idea to hang leashes by the door you are planning to evacuate through. 

Call SERVPRO of Elk Grove / Laguna if your home has experienced fire or smoke damage. (916) 525-1241. 

Be Prepared for Severe Weather Season

1/16/2020 (Permalink)

• Build an emergency kit and make a family communications plan.
• Identify a safe shelter location – a basement is best, followed by interior rooms on the lowest level of the building away from windows.  Mobile homes are often unsafe in a tornado – identify a neighbor's house or public shelter where you can go if a tornado warning is issued.
• Secure outdoor objects that could blow away or cause damage during a storm.
• Unplug any electronic equipment before the storm arrives.
• Sign up for reverse telephone alerts for your county, and don’t forget to include your cell phone.
• Make sure you have sufficient insurance coverage – including flood insurance, which is separate from your homeowners or renter’s policy.
• Photograph or take video footage of the contents in your home in case you need to file a claim after a disaster.
• Store copies of your important documents in another location, such as a bank safe deposit box.

How To Use a Fire Extinguisher

11/19/2019 (Permalink)

Time is of the essence when a fire breaks out. It is essential that all employees and staff are trained on how to properly operate a fire extinguisher. Swift use of fire extinguishers can stop a fire early on before it develops into something more serious and causes significant damage.

Choose the Right Type of Fire Extinguisher

Fire extinguishers are often specifically designed for certain types of fires. Here are a few of the most common types that you may want in your building:


Water (Class A) – Works with common combustibles such as paper, wood, cloth and many plastics.


Carbon Dioxide (Class B) – Works on flammable liquids like oil, gasoline, lacquer or paint.


Dry Chemical (Class C) – Works on any type of electrical fire.


Dry Powder (Class D) – For fires caused by combustible metals like magnesium, titanium or sodium.


Wet Chemical (Class K) – Use in the event of a kitchen fire involving burning oils or fats.


Multi-Purpose – Halogenated or clean agent extinguishers are suitable for Class A, B or C fires.


It is very important to choose the right type of extinguisher. Spraying the incorrect kind may make the fire worse, so be sure that you and your employees are well-educated on the uses of each type of fire extinguisher.

Follow the P.A.S.S. Method

Using the P.A.S.S. acronym can help you remember how to operate an extinguisher in a hurry.

1. Pull - Pull the pin off the top of the extinguisher.
2. Aim - Aim the nozzle low, pointing it toward the bottom of the fire.
3. Squeeze - Squeezing the handle releases a steady stream of the extinguishing substance.
4. Sweep - Sweep the nozzle back and forth near the bottom of the fire.

Always ensure the fire is completely out before you walk away from the area. If the fire seems beyond your ability to extinguish, evacuate the building immediately.

Never be afraid to evacuate if a fire gets out of control. Even if the building incurs fire damage, repairs are possible. Trained fire restoration specialists in Elk Grove are always Here to Help by restoring your property to top condition.

How To Spot Water Damage in Your Ceiling

11/15/2019 (Permalink)

It is easy to tell that your floor has water damage when you are standing in an inch of water in your living room, but how often do you check your walls or ceilings for signs of water damage? Pipes within walls and in between floors can leak or burst which can have major consequences if the problem isn’t addressed. Use the tips below to check your walls and ceilings for water damage.

• Discoloration

One of the most obvious signs of water damage is discoloration. A yellow or brown spot on your walls or ceiling could mean that there has been a leak has occurred and need to be fixed. You may also see bubbling, cracking, or peeling paint as an indication that water could be causing some issues in your building.

• Odor

While the water itself does not have an odor- it can cause something that does: mold. Mold can grow in any humid, warm place, so if a leak or spill is left unchecked, mold can definitely begin to grow on your walls and ceilings. Mold and mildew have a distinct musty odor, so if something doesn’t smell quite right, you should double check that you have no water damage or mold in your home or office.

• Sound

Water damage may not always be visible right away, but sometimes you may be able to hear a leak or a gushing pipe when it first begins. Take some time to familiarize yourself with the way your pipes sound when they are working properly; know what it sounds like when water is running due to the washing machine, dishwasher, toilets, sprinkler system, or any other appliance that is connected to your plumbing system. If you hear something different one day, you will want to make sure that there are no issues with your pipes.

• Home is Difficult to Heat

If you keep cranking up the heat in your house, but it just doesn’t seem to warm up, you may have a water damage problem.  Water and moisture can draw heat out of the walls and ceilings in order to evaporate. This means that instead of heating up your rooms, you are just heating up the water that has leaked behind your walls.

If you suspect water damage in your home or business, call SERVPRO of Elk Grove / Laguna at 916-525-1241. We're available 24 hours a day, 7 days a week. 

Equipment Frequently Used by SERVPRO of Elk Grove / Laguna

11/15/2019 (Permalink)

The SERVPRO of Elk Grove / Laguna franchise takes pride in making sure our customers are helped to the best of our ability. To do this, our products and equipment need to be the best available so we can make sure the property and situations we encounter during disasters are able to be restored and brought to preloss conditions. With that in mind, we will take you through a behind the scenes look at some of the equipment we use to help get your property and structure to preloss condition. Each machine and piece of equipment has a crucial role in the restoration process. Our technicians are trained to use each piece of equipment to its highest potential. Here are a few of our most commonly seen and used machines, and their purpose.

PORTABLE EXTRACTORS: Extractors are used for cleaning carpets, cleaning upholstery, and removing water from floors after a water loss. An extractor has three major components: a heater, a pump, and a vacuum system. Our technicians use this machine for variable heat controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects it in the tank. With this machine, we can expedite the removal of water and moisture from damaged materials and textiles to help restore it to preloss conditions. In doing this, the potential of having to replace materials or belongings is lowered.

THE OZONE GENERATOR: The portable ozone generator eliminates a variety of odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates “ozone”, which consists of unstable oxygen molecules (containing three oxygen atoms). Ozone chemically reacts with odor-causing molecules to oxidize residues and remove the odors. When using this piece of equipment, we follow the absolute and necessary guidelines of use with the purpose of all people and pets should be removed from the environment during ozoning for health and safety reasons. Once the deodorization process is complete, ozone quickly reverts to the normal oxygen molecule, leaving no residues. Once the odor is gone, the results are permanent. One of the features of the ozone generator is that it is made to be compact and portable, yet also be a durable and professional unit.

DEHUMIDIFIERS: Dehumidifiers remove moisture from the air after it has evaporated.  Our technicians position dehumidifiers strategically in a water-damaged structure so the moist, humid air moves through the unit while dry, warm air is discharged from the unit circulating back into the wet areas. Did you know that dry air acts like a sponge to absorb moisture from wet materials? Since it does, we use the dehumidifiers especially because it provides a continual source of dry air to enhance the restoration process. Refrigerant dehumidifiers remove water vapor through condensation, and based on the specific job, we will use a small commercial refrigerant dehumidifier because it removes approximately 8 gallons of water per day from the atmosphere, while an extra-large commercial refrigerant could remove as much as 20 gallons per day.

AIR MOVERS: Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. These machines introduce airflow at the surface level and replace the highly saturated air with drier air to enhance evaporation. Our crew has gone through specific training on the science of drying to know how many air movers they will need and how to position them to create airflow across all wet surfaces. In some cases, when the lower portion of multiple walls are wet, involving wet drywall behind baseboards, enough air movers are positioned to create a vortex of circular airflow around the walls. Our technicians operate the air movers in several different positions, offering flexibility in how to direct the airflow with the best possible outcome. 

Rain Rain Go Away

11/13/2019 (Permalink)

Hopefully the rain will let up soon, but with lots of thunder clouds still in the forecast it is important to know how to remain safe during high waters. Especially during flash floods and warnings. 

The National Weather Service has some good tips for staying safe during high water and flood conditions.

Flood and Flash Flood Safety Rules:

Heavy rain should be a signal to alerting you to the possibility of dangerous flood conditions.

During periods of heavy rains, stay away from flood prone areas such as stream beds, drainage ditches and culverts.

Move to higher ground if flooding threatens your area.

If you live or work in flood prone areas, remain alert during periods of heavy rain.

Be especially cautious at night as it is harder to recognize flood dangers.

Never drive your car into water of unknown depth. Most flash flood deaths occur when people drive their vehicles into flood waters. Remember: Turn Around Don't Drown!!

If your vehicle stalls, abandon it immediately and seek higher ground. Flood water may rise quickly, cover the vehicle and sweep it away.

Stay out of flooded areas. The water may still be rising and very swift. A rapidly flowing stream can sweep you off your feet and sweep your vehicle downstream.

Children are especially vulnerable and should not be allowed to play in or around flowing water.

Water can run off streets and parking lots rapidly, causing natural and man-made drainage systems to overflow with flood waters.

Flood waters can hide rocks, trees, trash and other debris that can be dangerous to someone in their path.

Water is a very powerful force and should NEVER be underestimated.

Flood Watch:

When conditions look favorable for flash flooding, the National Weather Service will issue a Flood Watch, highlighting flash flood potential in and around the specified area. A Watch usually encompasses several counties. This is the time to start thinking about your plan of action if water begins to rise or a flash flood warning is issued.

Flash Flood Warning:
issued for a smaller, more specific area. This is when you must act quickly as flash floods are an imminent threat to you and your family. You may only have seconds to move to higher ground.

Tips On How To Prevent Winter Home Fires

11/12/2019 (Permalink)

The winter season is here and with it comes shorter days and lower temperatures. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fire places, portable space heaters, and wood burning stoves. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fire. 

• Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid-free zone" around open fires and space heaters.
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
• Remember to turn portable heaters off when leaving the room or going to bed.
• Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.

50% of all residential heating-related fires are reported during the months of December, January and February.

• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
• Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturers instructions.
• Test smoke alarms monthly.

If your property suffers from fire damage, contact SERVPRO of Elk Grove / Laguna to help make it "Like it never even happened." We're available 24 hours a day, 7 days a week. (916) 525-1241. 

SERVPRO - A History of Trust and Professionalism

11/11/2019 (Permalink)

Founded in 1967, the SERVPRO Industries, Inc. Franchise System is a national leader of fire, water, mold, and commercial and residential cleanup and restoration services. SERVPRO's professional network of over 1,700 franchises around the county. Responding to property damage emergencies ranging from  to those suffered by individual businesses and homes all the way up to multi-million dollar disasters such as the Pentagon after 9/11, Providing coverage nationally, SERVPRO Franchise Professionals work with major insurance companies and commercial clients nationwide. 

Servicing Elk Grove, Laguna, and surrounding counties. Call us today for a quote on commercial and residential remediation and cleaning services, (916) 525-1241. Let our team help make your fire, water, mold, bio-hazard, storm, flood, or vandalism damage "Like it never even happened."

SERVPRO of Elk Grove / Laguna Will Work Closely with Your Insurance Provider

11/8/2019 (Permalink)

When it comes to customer service, we make continual efforts to make sure that not only you are satisfied by all parties involved are happy with the services we provide. We stay in constant contact with your insurance adjuster, agent and carrier to make sure all parties involved are informed with the services we provide and the progress that is made during the claim. This is paramount to us! A perfectly satisfied customer is a repeat customer! The relationships that are forged by premier customer service provided to each and every home owner, business owner and insurance agent mean so much to us. It only takes one bad job to cancel out a thousand "great outcomes." We strive to make sure that doesn't happen!

Protecting Your Home from Damage in Heavy Rain

11/7/2019 (Permalink)

Sometimes when it rains, it pours.

While rain water in and of itself doesn’t pose a huge threat, rainstorms that are heavy and occur over several days can expose your home to long-term damage. Here are a few steps you can take to reduce water damage risks:

Have A Healthy Roof

The best protection for your home in stormy weather conditions is your roof – think of it as your first line of defense. Make sure your roof is in good condition by looking for things like loose shingles, surface divots, soft spots, and cracks. Roofs that exhibit any of these can cause leaks, leading to potentially serious internal damage on your walls on ceiling. If you don’t see any problems with your roof but are still wondering if it’s up to standards, it never hurts to call a professional to come out and give it an inspection.  

Inspect Your Gutters

Having well running gutters in place can be critical when experiencing heavy rainfall. Gutters help keep water off your home’s walls, so it’s important to keep them clean and clear of debris.

Direct Water Away from Your Home

This may seem like an obvious one, but that doesn’t make it any less important. Directing rainwater runoff away from the foundation of your home prevents the formation of puddles around it. As water seeps into the ground, it can crack your foundation, creating an opening for more water to get in and attract mold and mildew. Downspouts that direct water five to ten feet away from your house play a big role in preventing that kind of damage.  

_______________________________________

Following these steps will help you keep your home safe and protected from water damage during the rainy season. As always, if you do experience any type of water or storm damage, Contact Us here at SERVPRO of Elk Grove / Laguna and our response team will be there to fix it in no time.

How Much Damage Can a Toilet Overflow Cause?

11/5/2019 (Permalink)

A flooded toilet can cause damage on one or more floors of a home in Elk Grove, CA.  You should immediately contact a plumber upon noticing signs of a blocked drain line and take measures to limit sewer damage. Here are some of the types of damage a toilet overflow can cause.

Contaminated Water

Water from a toilet overflow is almost always contaminated. Restoration professionals categorize water damage into three categories:

• Category One clean water, originating from supply lines
• Category Two contaminated water, from showers or appliances
• Category Three contaminated water containing solid waste
  
  

Water from a flooded toilet is likely either Category Two gray water or Category Three black water. Either category of sewer damage calls for disinfection in addition to cleaning and drying. 

Damaged Building Materials

Contaminated water can permeate porous materials such as carpet or drywall. These materials cannot be completely disinfected, and may pose a continued risk of microbial growth. For this reason, mitigation experts recommend tearing out these materials prior to disinfecting and drying the area. Carpet, drywall, or damaged ceilings on a lower floor can be replaced during the restoration process.

Secondary Damage Risks

If damage is not cleaned up quickly or disinfected, there may be an increased risk of several types of secondary damage. Here are a few of the most common forms of additional damage:

• Bacteria
• Staining
• Mold
  
  

Immediate mitigation and timely cleanup can limit the extent of primary and secondary damage. Try to keep water from spreading until a plumber arrives to clear the drain line blockage.

What to Do After a Storm?

11/1/2019 (Permalink)

Be careful to take certain precautions after the storm has passed. Damage to your home can have a dramatic emotional impact, and it's best to have a plan before the storm strikes for how to reenter your home. Having a plan, and being aware of certain risks, will minimize the threat of harm to you or your family.  

Keep these tips in mind:

• Stay tuned to local news organizations, such as a radio or television station, for important announcements, bulletin, and instructions concerning the storm area, medical aid and other forms of assistance, such as food, water and shelter.  
• Remember that you may not have immediate access to your home. Emergency rescue crews, power crews and other personnel may be attending to special needs. Roads could be blocked, power lines could be down and people may be trapped and in need of assistance.  
• Make sure that you have current identification. You may have to pass through identification check points before being allowed access to your home/neighborhood.  
• Avoid driving as roads may be blocked.
• Avoid downed power lines even if they look harmless.
• Flooding brings with it the risk of waterborne bacterial contamination.

These are just a few ideas to be thinking about before and after a severe storm hits. Remember to keep your radio tuned to a station issuing emergency bulletins and updates with the latest information.

Tips for Driving in Fog

10/25/2019 (Permalink)

1. Leave plenty of distance between your car and the one in front of you. Decreased visibility means longer braking times, so that added space is your friend. In other words, slow down! It may take you longer to get to your destination, but your safety is worth it.

2. Take advantage of your windshield wipers and defrosters. Moisture and ice on your windshield can create glare, which can make it even more difficult to see. Give yourself the best view possible by clearing off your windshield completely.

3. Resist the common urge to use the lights of any vehicles in front of you as a guide. This can actually cause you to focus too much on the narrow patch of landscape in front of you – causing you to miss other things!

4. Stay home when the fog is bad (if possible!). Fog can make driving scary and dangerous, so stay off the roads altogether if you’re able. The California DMV puts it this way: “The best advice for driving in the fog is DON’T.”

Water Damage Prevention for Commercial Buildings

10/17/2019 (Permalink)

At Grade Plumbing, Drains, Irrigation

Where the wall meets the ground is a notoriously high-risk area for damaging water intrusion. Building components such as hose bibs, roof drains and landscape irrigation systems can put a lot of water in the wrong place at the wrong time. Even a small leak can turn into a major headache like a flooded basement or parking garage. Make regular inspections.

Monthly:

• Check all at-grade plumbing systems.
• Check all at-grade drainage systems.
• Test basement flood control and sump systems.
• Replace any leaking fittings or drains immediately, even if small.
• Does the irrigation system spray water against the foundation wall?
• Are roof drain outlets clear of debris?
• Are any water elements at-risk for vandalism?

Follow a Regular Inspection Routine

The components of a commercial building envelope are as varied as its occupants and uses. Brick and glass, bitumen and composite panels, marble and stone, all can be used. And, all respond differently to the forces of wind, rain, snow, and ice. Ideally, the envelope ensures that the weather stays on the outside, where it belongs, and that the people and property inside are protected. One of the best ways to minimize a building’s risk of water damage is to develop, maintain, and follow a systematic Operations and Maintenance inspection routine that includes all elements of the building envelope.

Source: https://www.hanover.com/linec/docs/171-0885.pdf

Training is Important to Us

10/10/2019 (Permalink)

SERVPRO of Elk Grove / Laguna is an IICRC firm. IICRC stands for Institute of Inspection, Cleaning, and Restoration Certification. This organization sets the standards for the restoration industry and provides training and certification to restoration companies. Our technicians can receive certifications in specific cleaning, restoration, and inspection categories such as upholstery, wood flooring, stone and tile flooring, carpet cleaning, odor removal, mold removal, water damage, fire damage restoration and more.

Not only has our staff completed IICRC certifications but our staff also has access to web based training. Our web based training is a voluntary training program and can be done at our staff’s own pace. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps not only our technicians but our office staff up to speed on industry standards and the professional quality you expect.

Why Choose SERVPRO When You Have Smoke Damage

10/10/2019 (Permalink)

Fire Damage Restoration Process

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step – getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may

Earthquake Safety at Work

10/10/2019 (Permalink)

Prepare Your Facilities

Make your buildings safer to be in during earthquakes and more resistant to earthquake damage and disruption. Depending on when and how they were designed, built, and furnished, existing buildings may have weaknesses that make them more vulnerable to earthquakes.

Check with your local building-regulatory agency to find out whether, and for how long, structures in your area have been subject to building codes containing seismic design provisions. Facilities constructed before adequate provisions came into effect may have structural vulnerabilities.

It is also important to know whether and for how long local seismic code provisions have addressed nonstructural building components. Nonstructural items include utility systems and architectural elements (e.g., light fixtures, suspended ceilings, windows, partitions), as well as furnishings, supplies, inventory, equipment, and other building contents.

Nonstructural seismic weaknesses can be as or more dangerous, costly, and disruptive as structural vulnerabilities. Any nonstructural items that are not effectively anchored, braced, reinforced, or otherwise secured could become safety hazards or property losses in an earthquake. Design and construction professionals are needed to properly secure some of these components, while others can be made safe by maintenance staff or other employees.

Earthquake risk-reduction measures can range from inexpensive methods of securing building contents to expensive structural modifications. The mix of measures that is optimal for your facilities will depend on factors such as the potential severity of the earthquake hazards in your locale, the current condition of your facilities, whether your workplace is owned or leased, and how vulnerable your operations are to facility damage and associated downtime. Visit QuakeSmart for information about how to assess your facility risks and how to develop and implement a plan to cost-effectively mitigate those risks.

Prepare Your Workforce to

• React Safely
  Every employee, from top managers to part-time and temporary workers, needs to learn What to Do During an Earthquake. Safety orientations should emphasize safe places to "drop, cover, and hold on" during earthquake shaking and safe locations where people can rendezvous when the shaking has stopped and it is safe and advisable to evacuate your facilities.
  
  Hold periodic, mandatory earthquake drills to give employees opportunities to practice what they have learned and condition themselves to react spontaneously and safely when the first jolt or shaking is felt. To help protect workers in the immediate aftermath of earthquakes or other disasters, arrange for employees to be trained now in first aid, cardiopulmonary resuscitation (CPR), and the use of fire extinguishers. Earthquakes should be thoroughly integrated into the organization’s emergency preparedness, response, and recovery planning.
   
• Help the Organization Survive a Damaging Earthquake
  Elements that are critical to ongoing business viability vary from one organization to another. They may include, for example, locations, equipment, telecommunications, supply chains, stored data, or employee knowledge or skills. A prepared workforce is one that has identified the elements that are important to its operations; made plans for protecting, reconstructing, duplicating, or surviving without these elements; and been adequately trained to carry out these plans in the event of an earthquake or other contingency. Visit Ready Business for more information on business-continuity and contingency planning.
  
  In the days following an earthquake, employees are more likely to be able to come to work and perform effectively if they are less worried about or preoccupied with their families and homes. They should be encouraged to prepare their homes and families in advance for earthquakes and other emergencies (see Earthquake Safety at Home).

Prepare Your Community

It makes good business sense for employers to contribute to the well-being of the communities from which they recruit employees, clients, and customers. There are many ways that businesses, acting either individually or collectively through organizations such as local chambers of commerce, can help strengthen the disaster resilience of their communities. Some of these ways include serving as local exemplars of organizational preparedness; promoting preparedness among suppliers, clients, and other business contacts; and sponsoring or participating in local earthquake drills, preparedness events, or awareness and education campaigns. Visit QuakeSmart for more ideas.

Source: https://www.fema.gov/earthquake-safety-work

Business Fire Prevention Tips

10/9/2019 (Permalink)

What are some fire prevention tips for your business? 

A fire can cause severe damage to business equipment, materials, and structures. As a business owner, focusing on fire risk assessment, fire prevention, and staff education can help reduce your chance of fire and smoke damage. Here are three tips to help:

Assess the risk of fire hazards

The National Fire Protection Association offers handbooks and other publications on the fire safety code in place for businesses. If your local government offers it, a visit from a fire marshal is a great step for your fire prevention plan. If a marshal visit isn't available, ask for workplace fire risk assessment guidance from your building's property manager. 

Have fire protection equipment

• If you have an automatic sprinkler system in place, this will provide primary fire protection for your business.
• Standard fire safety practices call for smoke detectors and fire extinguishers on every floor. Employees should be aware of the location of fire extinguishers on each floor.
• Your best bet is multipurpose extinguishers, which will douse most small fires with ease, without shorting out your electronics.
• Equip your employees with an emergency kit stocked with items like bottled water, a flashlight, and an escape mask to fight against smoke inhalation.

Office fire safety tips for your employees

Not only are your employees part of your team, they’re also essential assets to your business. These tips can help prevent them from being injured in a fire.

• Fire Plan. Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol.
• Have a Safety Officer. Designate a person as your office’s fire prevention officer. Their duties will include composing escape routes and meeting points for employees, as well as keeping all of your safety plans, equipment, and information updated.
• Install a Sprinkler System. Sprinkler systems are cost effective and the best way to fight the spread of a fire in a business with properly installed and maintained systems being 95% effective according to the National Fire Protection Association .
• Leave Space for Appliances. Leave some room behind appliances that heat up, like coffee machines and computers, to allow them to cool down. Keep all of your business appliances away from combustible materials, like paper or cloth. If possible, unplug these appliances at the end of the day as most business fires occur after typical operating hours.
• Regularly Replace Wiring. Check power cords regularly for fraying, broken connectors, or cracked insulation. These need to be replaced immediately. Only use one extension cord per outlet and follow manufacturer recommendations for maximum wattage when using power strips. Avoid “octopus wiring,” when wires and plugs clutter around one outlet, as it could lead to an overload.
• Evacuation Plan. In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. Businesses with disabled employees should develop a detailed evacuation for those employees needing additional assistance in an emergency.
• First Aid. In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most, such as in the kitchen.

Source: https://www.statefarm.com/simple-insights/small-business/business-fire-prevention-tips

Things to Know and Do Before the Flood

10/4/2019 (Permalink)

Things to know and do before the flood

• Reduce the risk of damage from flooding by elevating critical utilities, such as electrical panels, switches, sockets, wiring, appliances and heating systems.
• In areas with repetitive flooding, consider elevating the entire structure.
• Make sure basements are waterproofed and your sump pump is working. Then, install a battery-operated backup in case of power failure.
• Installing a water alarm will also let you know if water is accumulating in your basement.
• Clear debris from gutters and downspouts.
• Anchor any fuel tanks.
• Move furniture, valuables and important documents to a safe place.
• Store copies of irreplaceable documents (such as birth certificates, passports, etc.) in a safe, dry place. Keep originals in a safe deposit box.
• Build an emergency supply kit. Food, bottled water, first aid supplies, medicines and a battery-operated radio should be ready to go when you are. Visit Ready.gov for a complete disaster supply checklist.
• Plan and practice a flood evacuation route. Ask someone out of state to be your “family contact” in an emergency, and make sure everyone knows the contact’s address and phone number.
• Make a pet plan. Many shelters do not allow pets. Make plans now on what to do with your pets if you are required to evacuate your residence.

Does Your Commercial Property Have an Earthquake Preparedness Plan?

10/4/2019 (Permalink)

It’s a sad but true fact: most businesses and property owners simply are not prepared for a natural disaster. According to a study by the Federal Emergency Management Agency, only 60% of small businesses reopen after a natural disaster. Of that 60%, roughly 1/4 of them close down again after a year. In western states such as California, Oregon, and Washington, earthquakes are a constant risk to commercial properties. Do you have a plan in place to minimize damage and protect lives?

Here are a few tips to help you mitigate risk and protect your property:

Life Safety

The primary function of an earthquake preparedness plan is to protect lives. Although earthquakes are unpredictable, there are measures you can take to respond quickly and prioritize safety.

• Decide how to report emergencies: Although earthquakes are not localized events, safety concerns arising from earthquake damage can be. Decide how to report emergencies in order to convey important information quickly and coordinate the efforts of first responders.
• Evacuation procedures: An evacuation plan identifying the nearest exits and exiting procedure should be identified and communicated to all employees and/or residents.
• Account for employees: One of the most common challenges after a disaster such as an earthquake is missing persons. Identify individuals in charge of sweep checks or roll calls so that you can determine where employees are at any time.
• Shut downs: Certain systems and machines within your building may need to be shut down in order to preserve safety after an earthquake.

Building Preparedness

The most important thing that you can do in order to protect lives and property in the case of an earthquake is preparing your building ahead of time. Earthquake resistant buildings are designed and bolstered to better endure an earthquake. Not only does earthquake retrofitting help prevent collapse and tilting, but it can also minimize damage that occurs even as a result of smaller-scale seismic activity.

California safety codes require a certain level of earthquake retrofit and safety compliance in new buildings. However, even if your building is compliant with state and local ordinances, there may be more that you can do to ensure better earthquake safety. The new building codes only address life Safety risk, not Structural integrity caused by an earthquake. A structural engineer can help you identify risks to your building and make a plan for possible improvements.

These companies will be able to provide services to all sorts of buildings such as:

• Concrete tilt ups
• Soft story
• Non-ductile concrete buildings
• Parking structures
• Retail buildings
• Multi-family apartments
• Tuck-under parking
• URM buildings
• Historical buildings
• Commercial real estate buildings

Source: http://saundersseismic.com/blog/2018/12/18/does-your-commercial-property-have-an-earthquake-preparedness-plan/

Potential Mold Sources in Commercial Building

10/2/2019 (Permalink)

Given the liabilities that come from owning and maintaining a commercial building that could put people’s health at risk, it is key you stay vigilant when it comes to mold prevention. Moisture control is the key to stopping mold from growing at all. The United States Environmental Protection Agency(EPA) recommends the following tips to preventing mold before it becomes a problem:

• Fix leaky plumbing.
• Watch for and correct sources of wet spots.
• Eliminate condensation by insulating or increasing air circulation to increase surface temperature. Or by reducing the moisture level in air, repairing leaks, and adding ventilation to reduce humidity.  
• Make sure HVAC drip pans remain clean, flowing properly, and unobstructed.
• Add outdoor venting to moisture-generating appliances, such as dryers.
• Maintain indoor humidity below 60 percent relative humidity, with the goal of 30 to 50 percent, if possible.
• Perform regular building and HVAC inspections and maintenance as scheduled.
• Eliminate wet foundations by providing proper drainage and sloping the ground away from the foundation.

If you've notice mold in your commercial building give us a call! (916) 525-1241 

Smoke Damage in Your Commercial Building

10/2/2019 (Permalink)

Fire and smoke damage can be caused by a number of reasons. One of the most prominent causes of fire begins with faulty electrical wiring. Since people can forget to turn off an electric appliance, or create sparks when using electrical powered tools, human error is also high on the list as a common factor in fires. The damage caused by smoke and soot can lead to significant loss (sometimes greater damage than was caused by the fire flames). That’s why it’s critical to find a trusted restoration company such as SERVPRO of Elk Grove / Laguna. From immediately after the fire through the recovery process, you’ll feel comforted knowing that they’ll work diligently to clean and restore your property to its pre-fire state.

Your One-Stop Shop for Smoke and Fire Restoration
We recognize the physical and emotional stress that comes with commercial fire restoration. Our team of experts empathizes with the property owners, company owners and employees who are in the midst of a crisis, and we will guide you every step of the way. From structural repairs and content restoration to soot cleaning and odor control, you can count on our services. We are a licensed contractor with a host of licensed sub-contractors who help us solve fire damage problems.

Dealing with fire and smoke damage in your commercial building? Call us Today! (916) 525-1241. 

Look for Signs of Water Damage

9/27/2019 (Permalink)

Missing or broken shingles from hail and wind damage can be quickly identified, but the effects of water damage can take longer to detect. Untreated water damage and leaks can lead to mold, which can affect your home’s foundation and structure.

Here are the most important places to check for signs of flooding, leakage, and general storm damage:

• Gutters: Check here for water buildup. If water isn’t being redirected properly, it can pool next to your home and create mold and damage to the structure.
• Ceilings: Check for water spots and yellow, copper, or brown discoloration.
• Walls: Inspect for signs of cracking, peeling, or bubbling in the paint or wallpaper.
• Check your attic, basement, and crawl spaces for mold or wood rot and leaks. This can reveal itself as a musty smell, which can occur as soon as 24-48 hours after a storm.
• Flooring: Look for gaps or curling floorboards, sagging wood that feels soft to the touch, or expansion in wood and laminate floors Expansion occurs when the materials become waterlogged.
• Roof: Cracked, curled, or missing shingles.
• Windows: Look for moisture buildup (fog) between glass panes.

Have you noticed signs of water damage after a storm? Please call SERVPRO of Elk Grove / Laguna (916) 525-1241. We are available 24 hours a day, 7 days a week. We can handle your emergency. 

Top 2 Reasons for a Commercial Water Loss

9/26/2019 (Permalink)

Malfunctioning sprinklers. By law, all commercial properties must be equipped with an overhead sprinkler system. This system works in conjunction with the fire alarm, and is typically activated when the fire alarm goes off. This can cause water damage in two ways. First,  any time there is a fire and the sprinklers activate, there will be water damage. And second, the sprinkler system can malfunction and activate on its own. When this happens, significant water damage can occur because of the fact that the sprinkler system covers the entire building.

Broken pipes. Broken or cracked pipes are very common in commercial buildings, especially as they age. When these pipes burst open, water rushes out of them, spraying throughout the building. This can cause damage to the ceiling, walls, and flooring, not to mention any furniture or electronics that get in the water’s way.

Water damage isn’t something that you want to happen on your commercial property. But when it does, you want to hire the right company to clean up the damage and get your business back to normal as quickly as possible. Call SERVPRO of Elk Grove / Laguna today at (916) 525-1241.

Why DIY Mold Test Kits Are a Bad Idea

9/25/2019 (Permalink)

The most important part of a mold inspection is the inspection, not the mold samples.
Mold samples can be misleading, are sometimes incorrect with both false positive and false negative results occurring, and can only be accurately interpreted in conjunction with a well thought out sampling plan and visual inspection. The visual inspection requires an understanding of building construction, water sources, and other factors that may not be apparent to many people, such as condensation occurring in a poorly ventilated attic, poor drainage on the exterior of a building, or cracks in the foundation.

Consumer Reports rates home mold test kits "Not Recommended"

In 2006, Consumer Reports evaluated four different types of home mold testing kits and rated all of them "Not Recommended," including typical comments like this one for the Pro-Lab MO109 mold test kit: "In some samples, the vials with media leaked over entire kit. In one, an unopened kit was moldy. No expiration dates on the kit; old media could affect the accuracy and reliability of the results. Label claims that kit can identify toxic mold, but the report the lab sends can't tell you this. One unused plate came back positive for mold growth, indicating contamination at some point; not very reassuring for post remediation use."

Mold test kits do not provide meaningful answers.

The primary issue with these kits is they essentially only test for the presence of mold in the home. The mold testing kits that we are aware of are simply "gravity" or "settling" plates which consists of putting an open Petri dish in the home for some period of time. This is about as useful as setting out a plate of fruit and finding out whether mold will grow on them. Given enough time, of course it will! If you leave moist food on the kitchen counter for a few weeks, no one is surprised when mold forms on that food, and finding mold on that food does not mean that the home has a mold problem.

It's important to understand that mold is ubiquitous – it's everywhere. ALL homes have mold in them. Mold is present in homes, buildings, and the outside air. Mold spores are in the air, on surfaces, on the furniture... all over the place. If you open a Petri dish and take a sample, it is likely that you will get mold growing on the Petri dish. That's not helpful information!

The Bottom Line: These mold test kits generate money for the companies selling them and generally, just cause fear in the person taking the sample with no real added value. Further, the most important part of a mold inspection is not the mold sample, but rather the inspection of the building for sources of moisture and evidence of mold. Often, mold testing is not even necessary.

Source: http://www.moldreport.com/home_mold_testing_kits.html

Driving in Fog Safely

9/24/2019 (Permalink)

3 Tips for Driving in Fog

1. Slow down. Driving at normal speeds in fog can be very dangerous. Be sure to slow down so you have more time to react if traffic stops or other hazards appear. When visibility is severely limited, find a safe place to park, away from travel lanes, and wait for conditions to improve.

2. Always headlights, never brights. Avoid using high-beam headlights in fog as fog consists of tiny water droplets that spread and reflect light. While your high beams are not useful in the fog, remember to turn on your low-beam headlights to help other drivers see you.

3. Stay focused on the road. Driving in fog is not a time for multi-tasking. Turn down the radio, stop conversations with other passengers and keep your attention on the road. Roll down your window to help you hear other traffic on the road.

Hardening Your Home

9/23/2019 (Permalink)

Here are some things you can do to harden your home and make it more fire resistant.

Roof

The roof is the most vulnerable part of your home. Homes with wood or shingle roofs are at high risk of being destroyed during a wildfire. Build your roof or re-roof with materials such as composition, metal or tile. Block any spaces between roof decking and covering to prevent embers from catching.

Vents

Vents on homes create openings for flying embers.

• Cover all vent openings with 1/8-inch to 1/4-inch metal mesh. Do not use fiberglass or plastic mesh because they can melt and burn.
• Protect vents in eaves or cornices with baffles to block embers (mesh is not enough).

Eaves and Soffits

Eaves and soffits should be protected with ignition-resistant* or non-combustible materials.

Windows

Heat from a wildfire can cause windows to break even before the home ignites. This allows burning embers to enter and start fires inside. Single-paned and large windows are particularly vulnerable.

• Install dual-paned windows with one pane of tempered glass to reduce the chance of breakage in a fire.
• Consider limiting the size and number of windows that face large areas of vegetation.

Walls

Wood products, such as boards, panels or shingles, are common siding materials. However, they are combustible and not good choices for fire-prone areas.

• Build or remodel your walls with ignition resistant* building materials, such as stucco, fiber cement, wall siding, fire retardant, treated wood, or other approved materials.
• Be sure to extend materials from the foundation to the roof.

Decks

Surfaces within 10 feet of the building should be built with ignition-resistant*, non-combustible, or other approved materials.

• Ensure that all combustible items are removed from underneath your deck.

Rain Gutters

Screen or enclose rain gutters to prevent accumulation of plant debris.

Patio Cover

Use the same ignition-resistant* materials for patio coverings as a roof.

Chimney

Cover your chimney and stovepipe outlets with a non-combustible screen. Use metal screen material with openings no smaller than 3/8-inch and no larger than 1/2-inch to prevent embers from escaping and igniting a fire.

Garage

Have a fire extinguisher and tools such as a shovel, rake, bucket, and hoe available for fire emergencies.

• Install weather stripping around and under the garage door to prevent embers from blowing in.
• Store all combustible and flammable liquids away from ignition sources.

Fences

Consider using ignition-resistant* or non-combustible fence materials to protect your home during a wildfire.

Driveways and Access Roads

Driveways should be built and maintained in accordance with state and local codes to allow fire and emergency vehicles to reach your home. Consider maintaining access roads with a minimum of 10 feet of clearance on either side, allowing for two-way traffic.

• Ensure that all gates open inward and are wide enough to accommodate emergency equipment.
• Trim trees and shrubs overhanging the road to allow emergency vehicles to pass.

Address

Make sure your address is clearly visible from the road.

Water Supply

Consider having multiple garden hoses that are long enough to reach all areas of your home and other structures on your property. If you have a pool or well, consider getting a pump.

Source: https://www.readyforwildfire.org/prepare-for-wildfire/get-ready/hardening-your-home/

The 5 Roof Leak Prevention Tips You Need

9/20/2019 (Permalink)

Roof leaks might take time to develop, but they’re often discovered when it’s too late. A leaky roof is damaging to a home, and it can cost a lot to repair. Rather than wait until the roof leaks, take some time to focus on prevention. Preventing roof leaks isn’t hard, and it gets easier the more you’re on top of it.

Tip One: Caulk the Chimney

A lot of homeowners assume the ceiling is a leaky safe space. While most ceilings are built with leak prevention in mind, a lot suffer wet spots due to lacking caulk. Get your chimney caulked, and make sure the technicians know about any problem areas inside. Check for cracks often, and keep the shutters functional.

Tip Two: Clear the Gutters

Your gutters are important tools for water misdirection, wall protection, and roof relief when a storm rolls through. Clean them often, removing leaves, dirt, old water, and mold. Otherwise, you might experience less drainage. Clogged gutters can overflow, dumping water into your home’s walls.

Tip Three: Trim the Trees

Overgrown tree branches can dump water across your roof. Trim them often, and keep any loose branches away from the gutters. If you know a storm is coming, get them trimmed again. High winds can misplace lose branches, damaging a roof’s gutters and shingles.

Tip Four: Look Out for Damaged Shingles

Speaking of shingles, you should examine your roof for loose, or missing, shingles often. If any shingles are peeled back, have them replaced. Damaged shingles open the floodgates, during a storm. While roofs are built to take a beating, shingles are easily damaged.

Tip Five: Check Out the Layers

The wood directly beneath a roof’s outer layer deserves attention. If it’s soft, you’re facing eminent water damage. Soft roof wood is indicative of pipe bursts. While this situation doesn’t necessarily mean your home will be leaking soon, it’s a big red flag. If you have soggy layers, get the pipes checked.

Source: https://idesigncorporation.com/Blog/entryid/72/the-5-roof-leak-prevention-tips-you-need

Energy Efficiency Tips for Commercial Buildings

9/20/2019 (Permalink)

1. Effective Water Heating Strategy: Use outdoor air resets and night setbacks of hot water systems. The hotter your water temperature the faster you lose energy through pipes and storage tanks.

2. Energy-Efficient Building Envelope: Additional indoor temperature inputs for optimized start up and shut down helps reduce heat loss and improves comfort.

3. Lighting and Electrical Systems: Use Occupancy sensors, suspended indirect luminaries and daylighting strategies. Keep abreast of efficiency trends in the latest IESNA Lighting Handbook.

4. Remote Energy Monitoring (Gas & Electric): Identify efficiency opportunities and facilitate load leveling and peak demand management.

5. Recommissioning: Studies show that continuously monitoring a building’s energy systems can lead to reductions of 10% to 15% in annual energy bills.

Source: https://www.industrialcontrolsonline.com/informationcenter/10-energy-efficiency-tips-commercial-buildings/

5 Easy Tips to Prepare for Water Damage

9/18/2019 (Permalink)

Water damage in your home or in your place of business does not need to be a traumatic experience.

Consider these 5 easy tips to better prepare.

1. Check your insurance coverage. Most renter’s or homeowners insurance policies do not cover flooding, or even a sewer backup. Find out what coverage you do have.
2. Keep a record of all of your belongings. Take photos and keep copies of receipts and other documents for more valuable items. Keep a copy of these records online, in a waterproof safe or at another location. If you do experience water damage, it can be easy to forget about certain belongings.
3. Take precautions to limit the risk of water damage on your property by frequently checking pipes for leaks or weakness. Pay attention to any indicators that there might be water damage. These can be the sounds of dripping water in the walls, dark spots on the ceiling, or a significant change in your water bill.
4. Set your home or business up so that it is at less risk of damage from heavy rains or flooding by ensuring that your roof is sound. Make sure there are no cracks in the foundation. Check that the landscaping around your property is sloped to direct water away from your foundation, rather than toward it.
5. Find a professional you can trust. Water damage can be overwhelming, and you don’t want to be desperately searching for a water restoration expert at 3 AM when the pipes break.

Earthquake Preparation Tips

9/18/2019 (Permalink)

• Encourage your family, friends and co-workers to practice DROP, COVER and HOLD ON or LOCK, COVER and HOLD ON (for wheelchair or walker users) drills at home and at work.
• Create a family and a workplace emergency plan that includes how they will contact or reconnect with you if separated. Make sure that there is also an out-of-state contact too. Click here for more information on making plans for emergencies and disasters.
• Remind your family, friends and co-workers to be prepared by knowing their evacuation routes.
• Make a disaster supply kit that includes enough food, water and medications that could last for at least 10 days. Click here for more information on keeping supplies for emergencies and disasters.
• Secure televisions, monitors, bookcases or other items that hang on walls. Store heavy and breakable items on low shelves.
• Inspect the inside and outside of your home, dwelling or property for items that could be damaged or fall and cause injury. Secure these identified items with braces, bolts, straps and other materials available at disaster preparedness outlets.
• Get involved – enroll in First Aid, CPR and Community Emergency Response Team (CERT) trainings in your community. Click here for more information on how to get involved
• If you own a home, consider obtaining an earthquake insurance policy. Standard homeowner’s insurance does not cover earthquake damage.
• If you are a property owner, consider a retrofit of your building to correct structural issues that make it vulnerable to collapse during an earthquake.

Heat and Sever Summer Storm Quick Tips

9/18/2019 (Permalink)

Yes, summers are full of vacations, nice weather, and days off. Summers can also bring furious storms. A summer storm can clear the air and cool things off, but storms also provide intense heat, wind, rain, hail, thunder, lightning, and the potential to destroy. Protect your home against damage from summer storms with these suggestions.

• Do NOT leave children or pets in a vehicle when there is extreme heat
• Flash floods happen suddenly and with out warning. Never drive through rushing water
• Avoid drinking alcohol and caffeine in the heat 
• If a flash flood occurs keep pets, children, and yourself out of the flood waters
• If hail is approaching move indoors and stay away from windows. 
• If you are driving during a hail storm pull over. Make sure to pull completely off the highway and do not stop under bridges or overpasses. 

If you're dealing with damage from summer storm call SERVPRO of Elk Grove / Laguna at (916) 525-1241. We're available 24 hours a day, 7 days a week. 

National Preparedness Month

9/12/2019 (Permalink)

September is national preparedness month! National Preparedness Month serves as a reminder that we all must take action to prepare, now and througho?ut the year, for the types of emergencies that could affect us where we live, work, and also where we visit.

While California and earthquakes are usually paired together, California is prone to other natural disasters such as floods, landslides, wildfires, and an occasional tornado. So preparing for these disasters is just as important. And I bet you have at least one loved one that does live near one of the many of fault lines on the West Coast! Homeowners’ insurance policies usually do not cover events like floods or earthquakes. They are separate specific policies that must be purchased. Besides it is the first 24 to 48 hours one should prepare for and it may take time for insurance companies to respond. In some cases, it could take the government days or maybe even weeks to arrive to assist victims. Agencies such as FEMA, the American Red Cross, and others may be able to provide some essential supplies to victims, but then they may have difficulty getting those supplies to the victims.

Keep an eye out for some events where organizations are giving away first aid kits. This is a great way to start preparing and gradually increase your supplies in small steps. Some cans of food, some water, batteries, etc. You’ll be how fast you survival kit grows. You can even make it a fun occasion and invite family or friends over to participate.

Tips to Prevent Home Flooding

9/10/2019 (Permalink)

1. Fix roof leaks.

Regularly inspect the roof for noticeable signs of water damage. Stains along ceilings and walls, mold in the attic and black marks are indicative of a leaky roof. While fixing the actual roof leak requires little effort, pinpointing the exact location of the leak is the most challenging part.

Find the roof leak by partnering with a friend. One partner hoses water along the roof, while the other looks for penetrations from inside the attic. Once the leak is discovered, take steps to seal the leak with caulk or re-shingle the defective areas of the roof.

2. Repair plumbing leaks.

Leaky pipes are not only a nuisance but can lead to extensive water damage if left unaddressed. Homeowners know they have a leaky pipe in their midst when water pools in the basement. Other telling signs include buckling, visible condensation and rusted pipes.

Small leaks can be temporarily handled by homeowners until a licensed plumber offers a long-lasting solution. Adhere waterproof tape over the leak on the dry pipe. While the tape stops the leak for the short-term, another leak may spring up elsewhere. Call a plumber immediately for a permanent fix.

3. Maintain the gutter.

If your building’s gutters aren’t cleaned on a regular basis, you risk water leaking into the building through its roof or foundation.

A clean gutter performs its task efficiently. Homeowners should remove leaves and debris from their gutter system at least twice annually, once in spring and once in autumn. Installing leaf guards prevents the accumulation of debris. Ensure the gutter downspout extends 10 feet away from the home.

Though a gutter is out of sight and out of mind, the importance of maintenance is clear. A clogged gutter sends a waterfall down the home’s siding, leading to a pool of water around the home’s perimeter. The foundation may begin to leak, leading to potential flooding in the basement.

4. Seal foundation cracks.

Excess moisture is responsible for cracks in the foundation. Every foundation displays trivial cracks. If either hairline or large cracks are noticeable along the foundation, take immediate steps to seal the flaws. Prompt attention only costs a few dollars and thwarts a pricey repair.

Minor cracks may be sealed with hydraulic cement or a vinyl concrete patching compound. Extensive cracks should be sealed with silicone or polyurethane caulk. Use a caulking gun to push the sealants into the cracks, letting the material dry, then reapplying a second layer.

5. Regrade the lawn.

This DIY project is due if the yard slopes toward the home. With a downward slope, the force of gravity allows water to pool around the home whenever wet conditions exist. Consequently, the basement stands at a high risk for flooding.

Add topsoil around the home and plant grasses to create a slope and ensure moisture is directed away from the home—not toward it. The best time to engage in regrading the yard is late summer or early autumn. When the winter season hits, the lawn should be adequately settled.

6. Replant the greenery.

Vegetation, like trees with aggressive roots, can weaken the strongest foundation and make it susceptible to damage and flooding. Plant pesky greenery, like maples and aspens, at least 20 feet away from the home. Consider removing troublesome shrubs and trees if they are located too close to the property.

7. Maintain the sump pump.

Proper sump pump maintenance keeps flooding at bay. Regularly test the sump pump. Take extra precautions and install a backup sump pump in the event the electricity is cut or the pump is overloaded during heavy rains. If using a battery powered unit, keep the battery fully charged.

8. Install back flow valves.

When a sewer line is overflowed by flooding, the raw sewage water can back up the drain. The foul invasion can be prevented by installing back flow valves, which operate by blocking the pipes temporarily. As a result, sewer water has no path to re-enter the home.

SERVPRO Suggestions to Spot Water Damage in Your Home

9/10/2019 (Permalink)

There are obvious signs such as a pool of water on a floor or drips running down an internal wall. Visible signs of leaks are your cue to call us straight away – We’re Faster To Any Size Disaster. However, there are some hidden signs of water damage to look for, too. Watch out for these, and you could save yourself a lot of time and expense.

Water stains – if there is a rusted looking stain on your ceiling, there might be a leak. Check out your ceilings regularly for stains or water marks. 
 
Peeling wallpaper or raised paint – a leak behind a wall often causes wallpaper to peel away from the surface, and it might also create raised lines or spots in the paint. 
 
Swollen wood – water causes wood to swell. SERVPRO finds that for some of our customers, the first sign of a leak is a swollen wooden door or cabinet. 
 
Wet patches without a spill – if you notice damp patches in your carpet or on your wood or tile floors, pay attention. Sometimes a wet patch simply means a spill that no one told you about, but sometimes it means a leak. 
 
Dark grout on tile floors – water damage causes the grout to get wet and even grow mold, which results in darker coloration. Keep an eye on tiled floors, especially around the toilet, tub, dishwasher, or in the laundry room. 
 
When you notice one of these signs of hidden water damage, SERVPRO is on hand to help remedy the situation. We carry out a thorough assessment of your home, including the use of moisture meters and probes to test for moisture inside walls, behind cabinetry, and under floors. Our IICRC-certified technicians are equipped with extraction wands, pumps, dehumidifiers and air movers to handle the moisture and restore your home quickly. 

If you're dealing with water damage call us today at (916) 525-1241. We're available 24 hours a day, 7 days a week. We can work on everything from small projects to commercial sized projects. 

Tips for Staying Safe in the Kitchen

9/6/2019 (Permalink)

Quick Kitchen Safety Tips

So, when are kitchen fires most likely to happen? When you’re cooking, of course! So aside from the fire safety tips above, here are some basic tips to remember when you’re in the throes of a culinary operation:

1. Roll up your sleeves
2. If you have long hair, keep it tied up when cooking
3. Don’t overfill pots and pans – they can spark and splatter grease, which can cause a fire
4. Keep paper towels, dish towels, and other accessories away from the stove
5. Never cook on a dirty stove — grease build-up can be flammable

Sometimes, these tips and tricks can be hard to remember, especially when you’re in the heat of cooking. So to be extra safe, go ahead and write ‘em on a whiteboard or sticky note in your kitchen! If you’re the token klutz in your friend group, this will be extra effective.

The 3 Categories of Water Damage

9/5/2019 (Permalink)

There are 3 Basic Categories of Water

Category 1 originates from a sanitary source and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it comes into contact with other surfaces or materials.

Category 2 contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological).

Category 3 is grossly contaminated and may contain pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.

Time and temperature can also affect the quality of water, thereby changing its category. *Refer to the IICRC S500 for complete definitions.

What to do When Water Damage Occurs

9/4/2019 (Permalink)

After any water damage situation, your primary focus should be safety:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Signs You Should Replace Your Water Heater

9/3/2019 (Permalink)

1. How old is your water heater?

It's crucial to know the age of your water heater. Find the age by looking for the serial number on the manufacturer’s sticker on the upper portion of the water heater

The serial number contains the date that the water heater was manufactured. But it won’t look the way a date is normally written. Instead, the serial number will have a date code such as "F051052638".

F is for the month and F is the sixth letter in the alphabet, so it represents the sixth month, June. Next, the first two digits of the serial number are 05, which represents the year, 2005. So this water heater was made in June 2005. Each manufacturer has a similar date code, and they can vary; check the manufacturer’s website to learn more.

Generally, most water heaters that are more than 10 years old should be considered for replacement. If your water heater is in a location that will not cause damage if there is a leak, you can wait until it develops a leak before replacing it, but that really is not recommended.

If your water heater is in a location that will cause damage to your home, you should strongly consider replacing it after 10 years (or before, if any of the following symptoms occur).

2. Rusty water

If you discover rusty water coming from your water heater and it only comes from the hot side piping in your home, this can be a sign that your water heater is rusting away on the inside and it may begin to leak soon.

But if you have galvanized piping, you may have rusty pipes. A good test to avoid replacing a functioning water heater is to drain a few five-gallon buckets of hot water out of the water heater. By the third bucket, if the water from your heater is still coming out rusty, then most likely the water heater (not the piping) is at fault.

3. Rumbling and noise

As a water heater ages, sediment will build up on the bottom of the tank. As the sediment is heated and reheated, it eventually will harden.

When this happens, you can often hear rumbling or banging sounds coming from the water heater as it is heating up. This is a sign that the water heater is at the end of its useful life.

The layer of hardened sediment means:

Less efficiency — the heater will have to use more gas or electricity to heat the water.

More damage — the extra time spent heating the water will cause more wear on the metal tank and lead to more brittle metal that can crack and develop tiny holes. If you start to hear rumbling from your water heater, keep an eye out for any small leaks. If you find one, then it may be time to replace your water heater.

4. Water around the water heater

If you notice moisture around your water, you may have a small leak or a fracture in the tank. As the metal heats, it expands and if there are slight fractures, water may leak from the tank. Once the metal has cooled the inner tank will stop leaking.

However, before replacing your water heater, make sure there are no other leaks coming from either the fittings or connections to the tank. Also, make sure the temperature/pressure overflow pipe is not leaking. If all of the connections and fittings are dry, it may be time to replace the water heater.

If you are concerned about water heater failure or if you discover any of the signs above, contact a plumber or a company that services water heaters. 

Source: https://www.angieslist.com/articles/4-signs-your-water-heater-about-fail.htm

Protect Your Home From a Fire

9/2/2019 (Permalink)

If You Are Certain That You Have Time, Take Steps to Protect Your Home

Inside:

• Close windows, vents, doors, Venetian blinds or non-combustible window coverings and heavy drapes.Remove lightweight curtains.
• Shut off gas at the meter.Turn off pilot lights.
• Open fireplace damper.Close fireplace screens.
• Move flammable furniture into the center of the home away from windows and sliding-glass doors.
• Turn on a light in each room to increase the visibility of your home in heavy smoke.  

Outside:

• Seal attic and ground vents with pre-cut plywood or commercial seals.
• Turn off propane tanks.
• Place combustible patio furniture inside.
• Connect the garden hose to outside taps.
• Set up the portable gasoline-powered pump.
• Place lawn sprinklers on the roof and near above-ground fuel tanks.Wet the roof.
• Wet or remove shrubs within 15 feet of the home.
• Gather fire tools.

Source: https://www.arcadiaca.gov/government/city-departments/fire-department/emergency-preparedness-prepare-socal/brush-fire-preparedness

Why Choose Professional Damage Restoration

8/26/2019 (Permalink)

According to the IICRC (Institute of Inspection Cleaning and Restoration Certification) there are a couple of reasons to choose a professional over doing it yourself. Below are a few reasons:

• The process of fire and water restoration is very involved when it is performed properly.
• With quick reaction time and the appropriate skill set, a technician can help to prevent further damage and repair that which has already been done
• The process and equipment used during fire and water restoration will vary from case to case, since different materials require their own unique care. 
• For fire damage, general cleaning is done to remove ash and soot from ceiling to floor. 
• The quick remediation of the problem is important for more than repairs, it is also a health consideration
• Choose a company for fire and water restoration with the appropriate licenses and proof that they have the proper insurance.
• Whether the work to be done is in a commercial or residential location, technicians with experience and certification should perform the damage recovery.

Call us at SERVPRO of Elk Grove / Laguna (916) 525-1241 so we can help you with your water, fire or mold damage

Do You Have a Home Fire Evacuation Plan?

8/14/2019 (Permalink)

If a fire strikes in your home, you won't have much time to react. Smoke inhalation can overwhelm a child or adult in less than two minutes. Be prepared by making a fire evacuation plan with your family so everyone makes it out of the house quickly and safely.

A Map, a Plan, an Assignment

First, sketch a map of your house's floor plan. Hold a family meeting, and familiarize your children with the map by pointing out where each room in the house is. Pasting a photo of each family member inside his or her respective bedroom on the map may help younger children. Once your children understand the map, draw a red line from each room to show the exit route. If possible, draw an alternate route out of each room through a window, in case the primary route is blocked. Then designate a meeting place outside for the family to gather that is a safe distance away from the house, such as the mailbox, and draw that place on the map. Post the evacuation plan on the refrigerator to keep it fresh in your family's mind.

Everyone in your family should have an assignment or responsibility in the event of an evacuation. Younger children should only focus on getting out according to the exit route. Have an adult account for the children and any pets getting out safely. Children who are old enough can be placed in charge of calling 9-1-1 once they are outside, or alerting a neighbor to call. This will help them see that they are an important part of the plan, and they need to take it seriously.

Teach Safety Techniques

Define, step-by-step, what you expect your children to do. Teach them to stay low to the floor, moving on their hands and knees, if there is smoke in their room. To avoid inhalation, instruct them to cover their face with a pillowcase or shirt. Show them how to crawl over to their bedroom door and touch the doorknob first. If it's hot, they should stand by their window and wave a shirt. If it's not hot, they should proceed out the door and exit the house to the meeting place outside. They should never attempt to pick up toys and personal possessions, or look for their parents, siblings, or pets. Sticking to the evacuation plan to get out safely is most important.

Conduct Drills

Let your children hear what a smoke detector going off sounds like. Tell them to follow the fire escape plan whenever they hear the smoke detector beeping. Practice this with periodic fire drills. Activate the smoke detector and work with your children so they don't forget what they are supposed to do. If they are having trouble, show them the map and repeat the plan until they have mastered it. With enough drills, you can avoid panic and confusion if a real fire strikes in the home.

Source: https://www.statefarm.com/simple-insights/residence/prepare-a-home-fire-evacuation-plan-with-your-family

Are You Storm Ready?

8/14/2019 (Permalink)

After an emergency, you may need to survive on your own for several days. Being prepared means having your own food, water and other supplies to last for at least 72 hours. A disaster supplies kit is a collection of basic items your household may need in the event of an emergency.

A basic emergency supply kit could include the following recommended items:

• Water - one gallon of water per person per day for at least three days, for drinking and sanitation
• Food - at least a three-day supply of non-perishable food
• Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
• Flashlight
• First aid kit
• Extra batteries
• Whistle to signal for help
• Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
• Moist towelettes, garbage bags and plastic ties for personal sanitation
• Wrench or pliers to turn off utilities
• Manual can opener for food
• Local maps
• Cell phone with chargers and a backup battery

Dealing with Commercial Water Damage

8/12/2019 (Permalink)

There are a number of situations where a commercial property might suffer extensive water damage. For example, a flood from a storm, a busted pipe, or a toilet overflow. When water damage occurs there are so many things to think about and people often become overwhelmed and miss some important steps. Be sure to follow these guidelines when dealing with this type of problems.

Identify the Source

One of the most common sources of leaks in a commercial building is broken pipes. Besides that, you may be looking at a flooded toilet or roof damage. Getting the problem fixed right away may help you avoid larger issues down the road.

Take Safety Measures

The kind of water that you're dealing with matters. If you're dealing with contaminated water, you have to take the proper safety precautions. Water from sewage contains bacteria and viruses and should be dealt with accordingly. Clearly mark the area off and wear the right equipment when cleaning up.

Document the Damage

Do not try to leave the water damage in place for the insurance company to come look at. Instead, you should take photographs from every angle before you begin the water cleanup. Leaving it can actually lead to more problems, which the insurance agents may view as neglect. Be sure to call them as soon as possible to get the ball rolling.

If you’re dealing with water damage at your commercial property call SERVPRO of Elk Grove / Laguna at 916-525-1241. We’re available 24 hours a day, 7 days a week.

Area Wildfires Can Scare Residents. Smoke damage? Call SERVPRO!

8/6/2019 (Permalink)

Natural disasters such as wild fires can be catastrophic. Natural disasters, triggered by specific weather conditions, can leave a path of destruction and devastation in their wake.

Our Fire Damage Restoration Services

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

1. Emergency Contact
2. Inspection and Fire Damage Assessment
3. Immediate Board-Up and Roof Tarp Service (if needed)
4. Water Removal and Drying (if water damage is present)
5. Removal of Smoke and Soot from All Surfaces
6. Cleaning and Repair
7. Restoration

SERVPRO Professionals are dedicated to responding immediately when you need help with a fire or water damage event. A fast response lessens the damage, limits further damage, and reduces cost.

Have questions about Fire, Smoke, or Soot Damage? Call us today! SERVPRO of Elk Grove / Laguna (916) 525-1241. We're available 24/7. 

Tips to Prepare Your Family for a Possible House Fire

8/6/2019 (Permalink)

Natural disasters such as wild fires can be catastrophic. Here are some ways to prepare for one:

1.) Change the batteries in smoke and CO2 detectors twice a year

It used to be recommended to just check the batteries in your smoke detectors twice a year – usually at the time change.  Now with us only having an average of 2-3 minutes to escape a fire, don’t just check the current functionality of your batteries in your smoke detectors, CHANGE THEM.  This could be life-saving.

2.)  Store flammable items/foods/chemicals properly and away from potential flames

There are a lot of liquids in your house.  Some of those liquids of which you may be unaware are highly flammable.  What’s interesting in that there are also a lot of flammable items in your kitchen – the room where we most often have an open fire.  Whether it is flammable liquids or other items we need to be aware that they are easily combustible so that they can be stored away from any significant flame or potential flame sources. 

3.) Have your kids draw up a fire exit plan.

If you give each of your kids a basic outline of each floor of your house and have them mark all the ways out of each room, you are reinforcing the different ways in which they can escape a fire if they were caught in one.

4.) Teach children what smoke alarms sound like and what to do when they hear one. 

5.) Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.

If your family has just suffered a home fire, please call SERVPRO of Elk Grove / Laguna at (916) 525-1241. We are here to help you 24/7.

What Happens the First 24 Hours After a Water Loss

8/6/2019 (Permalink)

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Elk Grove / Laguna provides cleaning and restoration services 24 hours a day, 7 days a week (Including all holidays).

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. SERVPRO of Elk Grove / Laguna is locally owned and operated, so we are part of this community too. When you have a cleaning or restoration need, we’re already nearby and ready to help. We take pride in being a part of the Elk Grove, CA community and want to do our part in making it the best it can be.

Flood Preparedness and Response

8/6/2019 (Permalink)

Floods are among the most common weather hazards in the United States. They can happen anywhere at any time of year.

Densely populated areas have a higher risk for flash floods than rural areas. Flash floods can occur within minutes or hours of a heavy rainfall, and waters can rise as high as 30 feet or more. Even small streams and creeks can flood rapidly and cause damage. Flash floods are usually caused by slow-moving thunderstorms.

According to the National Weather Service, "Flash floods are short-term events occurring within six hours of the causative event (heavy rain, dam break, levee failure, rapid snowmelt and ice jams) and often within two hours of the start of high-intensity rainfall."

Flash floods can move homes and cars, uproot trees and destroy bridges. Because floods happen with little to no warning, residents in low-lying areas are particularly at risk. According to the American Red Cross, flash floods are the No. 1 weather-related killer in the U.S.

Almost half of all flash flood fatalities are vehicle related, according to the National Weather Service. If you're driving and approach a water-covered road, turn around. Just 6 inches of water can stall a vehicle, and 2 feet can float most cars, trucks and SUVs.

Before Mother Nature brings on the rain we so desperately need, be sure you’re prepared. Here are some tips to keep in mind:

• Know your proximity to rivers, streams and dams
• During heavy rain, avoid underpasses, underground parking garages and basements
• Avoid hiking or camping if thunderstorms are predicted
• Develop an evacuation plan for your family
• Don't walk in water above your ankles; you can be swept off your feet in as little as 6 inches of rushing water
• Turn off the electricity and other utilities
• Report storm-related hazards to the City or your utility provider. Contact the City about flooding, high creek levels, fallen trees or limbs, clogged storm drains or culverts, traffic signals or street lights out, street signs down, or downed power lines.

Source: https://www.nsc.org/home-safety/safety-topics/emergency-preparedness/flood

SERVPRO Has a Thorough Process for Mold Remediation in Elk Grove / Laguna

8/6/2019 (Permalink)

Storm damage, flooding, and other water damage can be a problem in Elk Grove at times. Homes and business deal with it almost every year. What many of them do not realize is that getting rid of the water is just the beginning.

Mold damage can be really scary looking. Seeing black streaks or patches on ceilings and walls unnerves most people. SERVPRO has the training necessary to find the extent of the infestation and the equipment and experience to remove it in a timely and effective manner using a number of methods approved by the IICRC (Institute of Inspection, Cleaning and Restoration Certification).

Direct Spraying

We use a hand pump or powered sprayers to apply disinfectants and other chemicals to mold infested areas. Since this method does wet the surface being cleaned, our technicians use this equipment on areas where there is unlikely to be any discoloration of the surface.

Wet Fogging

We use ultra low volume (ULV) Foggers to disperse water-based disinfectants and deodorizers. They generate tiny particles that penetrate into most areas. Since this does create additional moisture, our technicians will remove any furniture and other property that might be damaged by this method. If there are items that cannot be removed, they will be covered with drop cloths to protect them.

Dry Fogging

This type of fogging (also called Thermal Fogging) is used where mold has been discovered, but there has otherwise been little or no water damage. Dry-fogging uses solvent based cleaners and deodorants which are heated and forced through a vaporizer. This converts the chemicals into minuscule particles. As with wet fogging, this allows them to penetrate into most areas. Since there is no significant moisture added, this method is preferred whenever possible.

Ventilation and Air Scrubbing

As different cleaning methods are employed; the rooms and other affected areas must be ventilated. Our technicians accomplish this by setting up high-velocity exhaust fans (box fans) to blow out any mold particulates before cleaning begins. This helps to ensure that any mold spores released while cleaning are blown outside your building. This also helps to reduce the amount of time required to elapse before occupants are allowed back in.

Mold removal is an extensive process, but it can be done swiftly and effectively with the right team behind you. If you suspect you have a mold infestation, call SERVPRO of Elk Grove / Laguna (916) 525-1241. We\re available 24/7 

You May Need Mold Remediation If You Can Answer “Yes” to These Questions

8/6/2019 (Permalink)

Did you recently experience water damage? Mold can begin to grow in as little as 48 hours after your Elk Grove home or business experiences water damage. This is why it is so important to begin mitigation and remediation as soon as possible. If the leak has gone unnoticed for awhile, you may be looking at a larger mold infestation. However, you don’t necessarily need to have experienced water damage for mold to start growing in your home. Humid or damp conditions along with stagnant air will likely lead to the growth of mold colonies as well.

Is there a musty odor? Have you ever left laundry in the washing machine so long that it smells a little funky once you finally take it out? The same smell may be coming from mold growing in your house. Again, if your home wasn’t recently affected by water damage, the likely cause is a humid or damp environment, which the mold thrives in.

Have you noticed green or black spots? These spots may appear on the wall, in cabinets, under sinks, behind appliances such as refrigerators or washing machines, in shower stalls or bathtubs – pretty much anywhere! Because, given that the conditions are right, mold will grow virtually anywhere. If these spots seemed to appear overnight, or if they appear to be growing or spreading, you have mold growing in your home.

Are you experiencing any health effects? A good indication that there is “unacceptable fungal ecology” within a building envelope is that occupants feel health symptoms when spending extended periods of time in a certain space and feel much better when spending extended periods of time outside that space. If residents in a home or employees in a workplace experience congestion, allergy symptoms, headaches, fatigue or respiratory problems after each night’s sleep or after the end of each work day, this may be an indication of unhealthy air quality.

One environmental hazard to cause unhealthy air quality is a mold infestation. If one spends a week on vacation away from work and home and all symptoms disappear, perhaps the home, school or workplace has unacceptable fungal ecology or unhealthy indoor air quality.

If you can answer "yes" to these three of these four questions, you may be in need of mold remediation services. SERVPRO of Elk Grove / Laguna is here to help - give us a call! (916) 525-1241

Storm Preparation

8/6/2019 (Permalink)

How to prepare for your next storm: 

• Be aware of low-elevation spots that could flood.
• Store emergency items such as first aid kits, flashlights and portable radios in a safe, high place.
• Store drinking water in closed, clean containers in case water service is interrupted. Allow one gallon of water per person per day for at least three days.
• Consider installing a back-flow prevention device if any of your inside drains or fixtures are lower than the side sewer vent on the sidewalk.
• Prepare written instructions on how to turn off electricity, gas and water if authorities advise you to do so. (Remember, you'll need a professional to turn them back on.)

Need help after a major storm? Call SERVPRO of Elk Grove / Laguna at 916-525-1241. We are here to help 24/7!

Communication Plans before a Major Storm or Disaster

8/6/2019 (Permalink)

Here is a bit of information to help your family create a comprehensive plan that will make sure you’re safe if a major event strikes.

Sign Up for Storm Alerts:

Many communities and counties send out text and email alerts during major storms to residents who have signed up with emergency alert systems. These notify residents of storms and other emergencies via telephone, cell phone, and text message when you they need to seek shelter. To find out if there's a system in your area, simply search online for your county or city and the word "alerts." Make sure to add the alerts to children’s cell phones as well.

Have an Evacuation Plan:

Know in advance what the evacuation routes are. You may lose cell phone or GPS service, and traffic could be at a standstill. It’s best to know the fastest way to safety before there’s an emergency.

Select Two Meeting Places

If you’re at work, your kids are at school, and a major tornado strikes your neighborhood, it may not be safe for you to go home. That’s why you need to choose a few spots close to home to meet up, if it’s possible. Choose one spot near your home, such as the neighborhood school or park and only go there if it’s safe. Designate a second spot father outside your immediate area that could shelter you in the interim if necessary.

Placing your trust in SERVPRO for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore you and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IIICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling. 

If a storm occurs and you notice damage don’t hesitate to call us at SERVPRO of Elk Grove. (916) 525-1241. We’re available 24/7.

SERVPRO Can Assist with Your Commercial Property Water or Fire Damage

8/6/2019 (Permalink)

Flooding and water damage events in Elk Grove / Laguna commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

We are available 24 hours a day to get your Elk Grove business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. 

If your business was damaged and you are in need of cleaning and restoration service, SERVPRO of Elk Grove / Laguna is ready to help. Since we are a locally owned and operated company, we have immediate resources and equipment to respond and restore your damaged property you can quickly resume your business.

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call us at 916-525-1241. 

Free SERVPRO Emergency Readiness Plan For Your Business!

8/1/2019 (Permalink)

Would you be ready if an emergency struck your business today? It’s estimated that up to 50% of businesses that close due to a disaster never reopen. By preparing now, you demonstrate excellence in readiness planning by compiling a comprehensive information resource to use in case of a disaster.  Having a timely response in a crisis can minimize business interruption and associated lost revenue.

By developing a SERVPRO Emergency Ready Profile for your business, you can help minimize the amount of time your business is inactive by having an immediate plan of action. Knowing what to do, who to call and what to expect in advance is the key to timely mitigation. Timely mitigation minimizes the affects of water and fire damage allowing your property and business to be restored at an advanced rate lessening downtime.  

This profile takes us about an hour to complete including detailed photographs of water shut offs, gas mains, building accessibility and with just a few simple questions we need you to answer including, building contact, maintenance personnel, plumber,  HVAC, phone company, etc.

This profile is also accessible through your cell phone using a mobile application. 

SERVPRO Provides:

• A no cost assessment of your facility.
• A concise profile document that contains only the critical information needed in the event of an emergency.
• A guide to help you get back into your building following a disaster.
• Identification of the line of command for authorizing work to begin.
• Facility details such as shut off valve locations, priority areas and priority contact information.

To get an emergency readiness plan for your business today, call SERVPRO of Elk Grove / Laguna at 916-525-1241. 

Commercial Water Loss

8/1/2019 (Permalink)

There's a common misconception that commercial water damage is always caused by massive storms or other weather events. That however is not necessarily true. Storm and weather events are only two of many causes for commercial water damage. 

Here are some other causes of water damage to commercial buildings: 

1. Damaged appliances and equipment 

This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
2. Broken pipes and plumbing 

Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. If you question the stoutness of your building's pipes, contact SERVPRO for a thorough inspection and assessment. 
 
3. Backed up sewer lines 

This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. SERVPRO has certified IICRC technicians to deal with this type of water damage.
 

If your business has suffered commercial water damage, SERVPRO of Elk Grove / Laguna will get you back up and running again. Call us anytime 24/7 at (916) 987-0400 for fast help.

SERVPRO Professionals are the Storm Damage Experts

8/1/2019 (Permalink)

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great. 
 
Storm damage can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “Like it never even happened.” 
 
Placing your trust in SERVPRO for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore you and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IIICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling. 

Dial (916) 525-1241 24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.

State of the Art Equipment for Water Damages

8/1/2019 (Permalink)

SERVPRO of Elk Grove / Laguna understands that to continue to be the leader in restoration we need to use cutting edge technology. That's why we've made it a point to add new equipment to our inventory regularly. We want to provide excellent work to our customers and to do that we need the right equipment. 

Here are a few pieces of equipment we use regularly for resolving water damage

Detection Equipment

Scoping damage involves our trained team members locating the areas affected by water and determining the extent to which the structure and contents have absorbed moisture. Our trained team member’s use:

• Moisture Sensors – These are us to detect moisture in carpets, baseboards and walls.
• Moisture Meters – These are used to determine the actual moisture content of various materials. The moisture tester provides accurate moisture readings that enable our SERVPRO® of Sumner County team member to monitor the drying process.
• Thermo-hygrometers – These measure both temperature and relative humidity. In capturing these two readings our trained team members calculate specific humidity, dew point and vapor pressure.

Extraction Equipment

The most effective method of removing moisture from a structure is extraction. This is why it is crucial to respond quickly to a water damage and to provide emergency mitigation services. When the water is extracted quickly, the environment can usually be dried much faster.

• Extractors – These are used in cleaning carpets and upholstery and in removing water from floors following a water damage. Extractors can either be truck-mounted or portable, allowing for greater access inside structures.

Air Moving Equipment

Air movers are used in water damage restoration to enhance evaporation at the surface level, thereby reducing drying time. As airflow at the surface level increases, the moisture in the air increases. This moisture is then eliminated via the use of dehumidification equipment.

Dehumidification Equipment

By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damaged, structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO® of Sumner County uses two types of dehumidifiers:

• Refrigerant Dehumidifiers – These work similarly to an air conditioner.
• Desiccant Dehumidifiers – The use chemicals, called desiccants, which readily absorb moisture from the air.

Need immediate help? Please call SERVPRO of Elk Grove / Laguna 916-525-1241. We are available 24 hours a day, 7 days a week. We can handle your emergency.

Follow us on Facebook: https://www.facebook.com/SERVPROelkgrovelaguna

Water Damage Do's and Don'ts

8/1/2019 (Permalink)

There are three categories of water; clean water, gray water, and black water. Clean water is pretty self explanatory. Gray water can be contaminated and dangerous to handle without safety gear. Black water is the worst of the three being that it is incredibly unsanitary. This list of do's and don't are only for clean water. 

It's important to hire a professional to help you dry out your home after water damage. With the right tools and pieces of equipment we can properly and safely dry out your home and the products within it. 

Do's

• Shut off the source of the water. 
• Turn off electricity
• Remove as much excess water as possible by mopping and soaking up with towels. 
• Wipe excess water from wood furniture.
• Put aluminum foil in between furniture legs and carpet. 
• Relocate all artwork and pictures to a safe, dry place.
• Open all closet doors, furniture drawers, and luggage to help dry them out.

Don'ts

• Enter a room with standing water. There could be a risk of electrical shock. Disconnect all power first.
• Leave rugs and furniture upholstery wet against and sitting on carpets.  The fabrics could bleed between each other. 
• Turn on your television or any other electronic.
• Do not use your household vacuum to try and suck up any water.  They are not made for this.
• Do not try to clean up any sewage water yourself.
• Do not lift up any carpeting that is tacked down.

Summer Fire Safety

8/1/2019 (Permalink)

Summer weather means cookouts, Fourth of July fireworks, and all sorts of campfire fun as families across the country take advantage of the warm temperatures to get back in touch with nature.

It’s certainly relaxing to enjoy a beach bonfire with friends and loved ones, or roast marshmallows by the lake or in the backyard fire pit, but it’s also important to ensure that everyone stays safe by observing a few simple fire protection guidelines.

American Alarm would like to thank FEMA and the U.S. Fire Administration for their assistance in putting together this list of five summer fire safety tips:

Keep a bucket of water handy. If an ember floats out of your fire pit, or a log falls down from your bonfire stack and sets nearby foliage, paper, or other flammable materials aflame, you don’t want to be scrambling for a way to put the fire out. Having a bucket of water nearby is a great first response tool to keep a fire under control.

Supervise all fireworks (if fireworks are legal in your state, of course). Sparklers and pinwheels might seem “low risk,” but the reality is that there aren’t any fireworks out there that are safe enough for kids to use without adult supervision. It’s also important to ensure that no one tries to re-light fireworks that don’t work properly the first time. Dump these in a bucket of water and move on to the next package.

Don’t let barbecue grease build up. Whether you’re using a charcoal or a gas grill, it’s important to keep it clean to prevent accidental grease fires caused by all of the gunk that can accumulate on a grill over time.

Inspect the area around your BBQ and campfire. You don’t want to grill or light a campfire anywhere near other flammable materials. This includes deck railings, overhanging branches, dry grass or that pile of dry wood and recycling sitting in the back corner of your yard. If you’re camping, clear out the area immediately around your BBQ or campfire spot to be sure that there’s no scrub or brush nearby that could ignite if a spark lands on it.

When you’re done with the fun, put out the flames. While it might seem romantic to fall asleep in front of a campfire, you really should dump water and/or sand on those embers before catching some shut-eye. The same goes for BBQs – close your propane valve and the unit’s lid, as well as any vents on a charcoal grill once you’re done. Unsupervised BBQs can easily tip over in the wind. A breeze can pick up and carry coals and embers from that campfire, dropping them where they can ignite dry grass, branches, trees or deck planks.

Source: https://www.americanalarm.com/blog/5-summer-fire-safety-tips-01359

Tips For After Fire Damage

8/1/2019 (Permalink)

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Need immediate help? Please call SERVPRO of Elk Grove / Laguna 916-525-1241. We are available 24 hours a day, 7 days a week. We can handle your emergency.

Protecting Your Homes from California Fires

7/14/2019 (Permalink)

Here are some tips for preparing your home and yard against a wildfire.

• Remove dead or dying trees and shrubs from your yard.
• Keep trees and shrubs pruned. Branches should be a minimum of 6 ft from the ground and shrubs under trees should be no more than 18 inches high.
• Clear your roof and gutters of debris.
• Apply ¼” non-combustible screening to all vent or eaves openings.
• Install spark arresters in chimneys.
• Use double paned or tempered glass for all exterior windows.
• Become familiar with your community’s disaster preparedness plans and create a plan for your family.
• Identify escape routes from your home and neighborhood.
• Designate an emergency meeting place for your family to reunite if you become separated.

Need immediate help? Please call SERVPRO ofElk Grove / Laguna 916-525-1241. We are available 24 hours a day, 7 days a week.We can handle your emergency.

Follow us on Facebook:https://www.facebook.com/SERVPROelkgrovelaguna

Don’t Let Water Cause Long-Term Sheetrock Damage To Your Elk Grove Home

7/9/2019 (Permalink)

Small leaks around pipes or drains are often ignored. Many homeowners and tenants feel that the water has the ability to evaporate faster than it can accumulate because there seems to be no or very little puddling under the leak.

If you own a home in Elk Grove, you should protect your property from this kind of water damage. While it may seem that evaporation is going on at a rate that would not allow such harm to result, this is only because the water is being absorbed by the materials closest to where the water drops are landing. If the water is also running down a vertical surface such as a pipe or a wall, then this can only add to the damage sustained.

Water that seeps behind walls and under floors eventually makes its presence known in other ways. Mold growth, the development of water stains, and dry rot of weight-bearing support structures can all harm your home and create expensive repair problems. Repairing the leak, even a tiny one, is almost always beneficial in more than one way. After the leak is repaired, the damage can be stopped from advancing, and the area can then be successfully repaired.

When water damage has not shown any signs, our technicians can use moisture meters to detect where elevated levels of moisture exist. Trained according to IICRC standards, SERVPRO professionals know where to look for water damage even when it is invisible. A wall may seem sound because of the way it looks while it is really damaged and in need of repair or replacement.

Remember, the absence of a wet surface in the presence of a small leak only means that the water is being hidden under the surface but still present. SERVPRO of Elk Grove can help you and your family by locating these types of leaks, and restoring the area, so no trace of water damage remains. Call us at your earliest convenience, even in the middle of the night or during a holiday, at (916) 525-1241.

Experience Commercial Fire Damage? SERVPRO Has Got Your Back!

7/9/2019 (Permalink)

There’s never a good time to have a fire, but if you are prepared, you can swiftly deal with the aftermath. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity.

SERVPRO of Elk Grove / Laguna can respond immediately to your commercial fire damage emergency regardless of the size or scope of the damage. Whether your fire emergency occurs in a restaurant, studio, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. 

If you’re experiencing commercial fire damage remember that SERVPRO of Elk Grove is here for you! Call us at your earliest convenience at (916) 525-1241.

What Happens to Your Belongings after Fire Damage

7/9/2019 (Permalink)

Fire not only affects the structure of your home but it also affects your belongings. SERVPRO is here to help! SERVPRO understands your furniture, keepsakes, clothing and belongings are extremely important to you. Some of these items are essential to making a house a home. 

Being overwhelmed is a totally reasonable response after a fire. We are here to make this awful situation better for you. When necessary, SERVPRO can complete move-outs and pack-outs for you! If your home requires extensive restoration or cleaning due to the damage from the fire, we can organize an efficient move-out of contents from the affected area. Move-outs allow for a quicker rebuild/remodeling and protects contents from damage during the remodel. While the rebuild/remodel process occurs, your items can be inventoried and cleaned at our office.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Why Choose SERVPRO of Elk Grove / Laguna When You Find Water Damage?

7/9/2019 (Permalink)

No matter where the water comes from, a broken pipe, sewage backup or roof leak, they all cause significant damage to your property.  Our experienced, professional crews have mitigated thousands of water damage situations and know what to do.  Each situation is different and comes with it's own unique obstacles.  Our team is trained to address each of these situations to prevent further damage and dry your property back to previous conditions.

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings. We finish the job with professional deodorization and sanitizing agents for your comfort and safety.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Elk Grove / Laguna arrives quickly and starts the water extraction process almost immediately.

No matter what the disaster, SERVPRO is always "Here to help".

Need immediate help? Please call SERVPRO of Elk Grove / Laguna 916-525-1241. We are available 24 hours a day, 7 days a week. We can handle your emergency.

Follow us on Facebook: https://www.facebook.com/SERVPROelkgrovelaguna 

3 ways to prepare your business for a natural disaster

6/26/2019 (Permalink)

All too often companies are simply not prepared for the impact of a natural disaster. They may view the potential for disaster as remote, believing that the images of devastation they see on television will never be close enough to witness in person. But preparation is an essential ingredient for success that savvy business owners and top managers everywhere pay careful attention to.

Safety first

Should an emergency occur during business hours, your safety and the safety of your employees is of primary importance.

Every business should have an evacuation plan for personnel and customers, and they should share this plan regularly with employees and test it to ensure its viability.

It is a good idea to assign a team captain to take charge and coordinate in the event of an emergency; check the backgrounds of your employees for anyone who might have military or other kinds of training. Many businesses also find it helpful to bring in an expert for some additional training or workshops.

IT and communication

Once have a plan for your people, you should address your approach to communications and records.

Make sure all employees are informed to keep their mobile phones fully charged on a regular basis; these devices may be the only lines of communication in a disaster. Next, create a phone chain for employees to pass along vital information to one another.

Protecting your vital data and records is also essential.

Are your servers backed up? Off-premises or cloud computer servers are the best way to protect accounting and other key records and critical elements, such as emails. You should also make daily electronic backups of important documents, files and databases; make copies of those records and store them in an off-site, physically secure facility.

Everything else

Be sure to keep your business supplies well-stocked. Think of what you’ll need to stay functional for at least a week or two. In the days or weeks following a flood, hurricane or other natural disaster, you may not be able to get to retail stores or receive any deliveries.Do you have the supplies you need to keep it business as usual? Now is the time to make sure you have an adequate supply of everything from bottled water to office supplies.

A disaster preparedness plan for your business is one of those things that you have but hope you never use, rather than need and wish you had. Proper disaster planning can go a long way to giving you the peace of mind that comes with knowing that your business is ready, willing, and able to shift into disaster response mode, whenever it may be necessary.

Source

SERVPRO of Elk Grove / Laguna is here to help you during your business' disaster. Call 916-525-1241 24/7 for our help!

Prepare for Summer Storms Before They Strike!

6/26/2019 (Permalink)

Follow these tips to prepare for summer storms:

• Have at least one telephone that does not depend on electricity to operate. Most cordless phones will not work without electricity.
• Gather emergency materials: matches, candles, first-aid kit, flashlights, battery-powered radio, batteries, clock/watch and other items that you may need during an emergency.
• Set aside water: Five gallons per person will prepare each person for five days without power. Fill your bathtub with water for use in the toilet and for flushing.
• Stock up on easily prepared food and related items: bread, crackers, cereal, canned foods, disposable plates and utensils, baby food and formula, and an alternative cooking source such as a grill. Rotate your emergency supplies every six months to keep them fresh.
• Organize identification materials: Social Security card, passport, photo ID, driver’s license, bank account information and insurance policies.
• Fill your car’s gas tank: You never know where you may need to go.
• Remember to stay away from downed power lines: Do not drive over downed lines, and if a downed line is in or near water, keep your distance from the water, even a puddle. And whether a power line is down or not, do not touch anything that might come in contact with it, like a tree limb.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Why You Need a Home Inventory Checklist

6/25/2019 (Permalink)

The average home has approximately over 300,000 items. If a disaster such as a floor, fire, or theft were to destroy your home, would you recall all the detail necessary to provide a claim report to your insurance company?

In the event of a claim, insurers require you to substantiate your loss in as much detail as possible. “The last thing most of us want to do is spend a weekend documenting all our stuff. But almost as heartbreaking as losing a home to a disaster is trying to re-create a home inventory after the fact,” says Carole Walker, executive director of the Rocky Mountain Insurance Information Association.

The prospect of cataloguing everything you own can be daunting, but technology can help. Check whether your insurer offers any software, smartphone apps or other tools to help with the process. Both Allstate and Liberty Mutual have free apps that let you create an inventory of your personal property. The Allstate Digital Locker even allows you to store your inventory in the cloud. State Farm has a home inventory checklist anyone can download.

Now get organized. Dig out every receipt you can. Locate the make, model and serial numbers for appliances and electronics, usually on the back or bottom. If you purchased that refrigerator 10 years ago during a Black Friday sale and tossed the receipt, it’s okay. Open the door and look inside for a plate with the identifying information. Note the data or snap a picture of it.

Then proceed room by room. The quickest method is to make a video. Stand in the center of a room and narrate as you record. Film the entire space, including every wall, the ceiling and floor. Describe every item and feature, such as hardwood flooring or that pricey light fixture, to the best of your ability. Some detail is better than nothing.

Once it’s finished, don’t let your inventory become part of the loss. The most complete home inventory is worthless if you can’t get to it. Store it in the cloud, iCloud, Dropbox, OneDrive, etc. At a minimum, copy your files and any videos to a flash drive and give it to a friend or relative in another town, store it in a safe-deposit box, or email the file to yourself.

Source 

Are you already working through your own disaster? Call SERVPRO of Elk Grove / Laguna at 916-525-1241 to help you through this time. SERVPRO's employees have been trained to help and assist you during this time. It can be an overwhelming time - SERVPRO will help you!

A Few Mold Facts

6/25/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO Elk Grove / Laguna 916-525-1241

Contact SERVPRO After Any Home Disaster in your Elk Grove Home

6/25/2019 (Permalink)

Home disasters can take place at any time. There are many ways to use technology to help guard against home disasters. Here are a few tips from the Esurance website: 

Carbon monoxide detector

Take the traditional smoke detector to the next level by installing carbon monoxide detectors around your home. Basic ones start at as little as $20 and “smart” ones can run over $100. Install the carbon monoxide detectors right beside the smoke detectors you already have. Or revamp completely and pick up a dual carbon monoxide and smoke detector

GPS

These days, most cell phones are equipped with GPS and the ability to share their location. Turning on location services and sharing location with loved ones is a simple and effective way to locate and keep track of family members in case of an emergency. And to go beyond the standard GPS locators, there are many tracking apps that can provide more detailed information.

Connected home

If you want to go all out, transform your home into a “smart home,” where everything is digital, connected, and available across multiple platforms. From state-of-the-art home alarm systems to devices that can detect a flood and automatically shut off the water main, there’s a device for any and everything today. Digitizing valuable documents like tax forms or income records is a cheap and easy way to safeguard important information. See what works with your house and budget to take that extra step to protect your home in case of emergency.

Emergency kits

Last but definitely not least, make sure you have an emergency kit ready to go. Lists of what to pack are readily available, but sometimes it’s tough to get it together on your own. For those who still have packing an emergency bag on the to-do lists, pre-made emergency kits are available for purchase. But whether you pack it yourself or buy one pre-made, it’s important to have one just in case.

Source

Need immediate help? Please call SERVPRO of Elk Grove / Laguna 916-525-1241. We are available 24 hours a day, 7 days a week. We can handle your emergency.

Follow us on Facebook: https://www.facebook.com/SERVPROelkgrovelaguna 

Things to do to Your House Before Leaving for Vacation

6/10/2019 (Permalink)

With summer in full swing, everyone is now leaving their homes for a few days and vacationing. Before you leave for vacation, you should never leave your home as is. Taking caution in order to make sure your house does not catch fire or flood while you are gone is extremely important. Here are a few tips on what you should do to your home before leaving to make sure when you return it looks just like it did before you left!

Turn off your water supply

Leaks can happen whether you are home or not. However, the last thing you want to come home to after you have been on vacation is a flooded house. Turning off your water supply should prevent any leaks in your home. 

Unplug all electronics

Plugged in electronics can lead to an electrical fire. Not only will unplugging your electronics prevent your home from catching fire, but it will also allow you to save on your electrical bill. 

Adjust your thermostat

Adjusting your thermostat a few degrees higher than normal will also allow you to save on your electricity bill. Only adjusting it, and not turning it completely off, will allow the air to still circulate regulating the mold and humidity in your home. 

Clean out your fridge

Throw away all food that might expire while you are away. You do not want to come home to mold or an odor in your fridge from expired food. 

Take out the trash

Taking out the trash before you leave will also prevent an odor in your home when you return. Not taking out your trash could also lead to bugs coming in your home.

Turn off your gas

To prevent any possible gas leaks, which can lead to your home catching fire, turn off your gas before leaving. 

Check your smoke detectors

Take precaution and check your smoke detectors just in case a fire does start in your home while you are away. One of the worst things that can happen while you are not home is your house catching fire and no one knowing because your smoke detectors do not work.

Lock all doors and windows

One of the most essential steps for you to complete before leaving for vacation is locking all your doors and windows. Coming home to your home being broken into would ruin your vacation. Keep your house safe by ensuring everything is locked before you leave. 

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ 

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

5 Quick Tips to Prepare for Water Damage

5/7/2019 (Permalink)

Water damage can happen in many different ways. It's good to be prepared.

Water damage at home or in your place of business does not need to be a traumatic experience. Consider these 5 tips to better prepare.

1. Look up your insurance coverage. Most renter’s or homeowners insurance policies don’t cover flooding, or even a sewer backup. Find out what coverage you have.
2. Keep a record of all of your belongings. Take photos and keep copies of a receipt or other documents for the more valuable items. Store a copy of these records online or at another location. If you do experience water damage, it can be easy to forget about certain items.
3. Take steps to limit the risk of water damage within your home by checking pipes frequently and paying attention to any indicators of water damage, such as dripping sounds in the walls, dark spots on the ceiling, or significant change in your water bill.
4. Set up your home so that it is less at risk of damage from heavy rains or flooding by ensuring that your roof is sound. Make sure there are no cracks in the foundation. Check that the landscaping around your home is sloped to direct water away from your foundation, rather than toward it.
5. Find an expert you can count on. Water damage can be overwhelming, and you don’t want to be desperately searching for a water restoration expert at 3 AM when the pipes break.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us online at

https://www.facebook.com/SERVPROElkGroveLaguna/

and visit our website for more information: http://www.SERVPROElkGroveLaguna.com

Creating a Wildfire Action Plan

4/10/2019 (Permalink)

Wildfires can threaten your home or business.

CalFire has many great resources to help prepare you for a wildfire near you. Here is some information to get you started.  

CREATE A WILDFIRE ACTION PLAN

Your Wildfire Action Plan must be prepared, and familiar to all members of your household well in advance of a wildfire. Use the checklist below to help create your plan. Each family’s plan will be different, depending on a variety of issues, needs, and situations.

YOUR WILDFIRE ACTION PLAN CHECKLIST
Create an evacuation plan that includes:

• A designated emergency meeting location outside the fire or hazard area. This is critical to determine who has safely evacuated from the affected area.
• Several different escape routes from your home and community. Practice these often so everyone in your family is familiar in case of emergency.
• Have an evacuation plan for pets and large animals such as horses and other livestock.
• A Family Communication Plan that designates an out-of-area friend or relative as a point of contact to act as a single source of communication among family members in case of separation. (It is easier to call or message one person and let them contact others than to try and call everyone when phone, cell, and internet systems can be overloaded or limited during a disaster.)

Be Prepared:

• Have fire extinguishers on hand and train your family how to use them (check expiration dates regularly).
• Ensure that your family knows where your gas, electric, and water main shut-off controls are located and how to safely shut them down in an emergency.
• Assemble an Emergency Supply Kit for each person, as recommended by the American Red Cross. (See next section for details.)
• Maintain a list of emergency contact numbers posted near your phone and in your emergency supply kit.
• Keep an extra Emergency Supply Kit in your car in case you cannot get to your home because of fire or other emergency.
• Have a portable radio or scanner so you can stay updated on the fire.
• Tell your neighbors about Ready, Set, Go! and your Wildfire Action Plan.

To find out more visit: http://www.readyforwildfire.org/Wildfire-Action-Plan/

If you have suffered from a wildfire and need fire damage restoration, SERVPRO of Elk Grove / Laguna is here to help. Call us 24 hours as day at 916-525-1241 or visit our website for more information on all our services: 

http://www.SERVPROelkgrovelaguna.com/

Understanding the Timeline of Water Damage

4/10/2019 (Permalink)

Flooding and water damage is very invasive.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Elk Grove / Laguna provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. 

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Elk Grove / Laguna arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 SERVPRO Fair Oaks/ Folsom 916-525-1241 

Here is a Typical Timeline for Water Damage: 

Within Minutes: 

• Water quickly spreads throughout your property, saturating everything in its path. 

• Water is absorbed into walls, floors, upholstery, and belongings. 

• Furniture finishes may bleed, causing permanent staining on carpets. 

• Photographs, books, and other paper goods start to swell and warp. 

Hours 1 - 24: 

• Drywall begins to swell and break down. 

• Metal surfaces begin to tarnish. 

• Furniture begins to swell and crack. 

• Dyes and inks from cloth and paper goods spread and stain. 

• A musty odor appears. 

48 Hours to 1 Week: 

• Mold and mildew may grow and spread. 

• Doors, windows, and studs swell and warp. 

• Metal begins to rust and corrode. 

• Furniture warps and shows signs of mold. 

• Paint begins to blister. 

• Wood flooring swells and warps. 

• Serious biohazard contamination is possible.

 More Than 1 Week: 

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive. 

• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Elk Grove / Laguna 

SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. 

Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/  and online http://www.SERVPROElkGroveLaguna.com.

Are you currently dealing with water damage? Please give us a call 24 hours a day at 916-525-1241. 

Why Choose SERVPRO to help with the mold in your Elk Grove home?

11/8/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

·        Mold is present almost everywhere, indoors and outdoors.

·        Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

·        Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

·        Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

·        Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

·        Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO Elk Grove / Laguna 916-525-1241

Preparing for natural disasters - Why choose SERVPRO during a natural disaster?

11/6/2018 (Permalink)

California has its share of natural disasters. Wildfires, earthquakes, flooding and the occasional small tornado have all inflicted our state. Do you feel your home or business is ready for a natural disaster?  

Here are some tips from the IRS website to prepare for natural disasters:

Here are some things to consider:

• Update Emergency Plans — Because a disaster can strike any time, be sure to review emergency plans annually. Personal and business situations change over time, as do preparedness needs. Make plans ahead of time and be sure to practice them.
• Create Electronic Copies of Documents  — Taxpayers should keep a duplicate set of key documents. Keep documents including bank statements, tax returns and insurance policies in a safe place. Doing so is easier now that many financial institutions provide statements and documents electronically, available on the Internet. Even if original documents are available only on paper, scan them into an electronic format and store them on DVD, CD or cloud storage.
• Document Valuables — It’s a good idea to photograph or videotape the contents of any home, especially items of higher value. Documenting these items ahead of time will make it easier to claim insurance and tax benefits after a disaster strikes. The IRS has a disaster loss workbook, Publication 584, which can help taxpayers compile a room-by-room list of belongings. Photographs can help prove the fair market value of items for insurance and casualty loss claims.

The IRS can help even more. Visit their website for additional information: 

https://www.irs.gov/newsroom/irs-offers-tips-for-disaster-preparedness 

Are you already working through your own disaster? Call SERVPRO of Elk Grove / Laguna at 916-525-1241 to help you through this time. SERVPRO's employees have been trained to help and assist you during this time. It can be an overwhelming time - SERVPRO will help you! 

For more information about our services visit: 

https://www.SERVPROelkgrovelaguna.com/restoration-training-certifications 

Check us out on social media as well: 

https://www.facebook.com/SERVPROfairoaksfolsom

Tips to Prevent Home Disasters. Choose SERVPRO to Help You Get Through it.

11/6/2018 (Permalink)

Home disasters can take place at any time. There are many ways to use technology to help guard against home disasters. Take a look at some tips shared on the Esurance website:

1. Carbon monoxide detector

Take the traditional smoke detector to the next level by installing carbon monoxide detectors around your home. Basic ones start at as little as $20 and “smart” ones can run over $100. Install the carbon monoxide detectors right beside the smoke detectors you already have. Or revamp completely and pick up a dual carbon monoxide and smoke detector.

2. GPS

These days, most cell phones are equipped with GPS and the ability to share their location. Turning on location services and sharing location with loved ones is a simple and effective way to locate and keep track of family members in case of an emergency. And to go beyond the standard GPS locators, there are many tracking apps that can provide more detailed information.

3. Connected home

If you want to go all out, transform your home into a “smart home,” where everything is digital, connected, and available across multiple platforms. From state-of-the-art home alarm systems to devices that can detect a flood and automatically shut off the water main, there’s a device for any and everything today. Digitizing valuable documents like tax forms or income records is a cheap and easy way to safeguard important information. See what works with your house and budget to take that extra step to protect your home in case of emergency.

4. Emergency kits

Last but definitely not least, make sure you have an emergency kit ready to go. Lists of what to pack are readily available, but sometimes it’s tough to get it together on your own. For those who still have packing an emergency bag on the to-do lists, pre-made emergency kits are available for purchase. But whether you pack it yourself or buy one pre-made, it’s important to have one just in case.

To read the article in its entirety, visit https://blog.esurance.com/5-modern-ways-to-protect-your-home-from-disasters/

In the case of a home disaster, SERVPRO is here to help! Why choose SERVPRO of Elk Grove / Laguna? We are highly trained professionals skilled in handling your home disaster. Also, our fantastic employees and testimonials speak volumes. Visit our website to discover what people are saying: https://www.SERVPROelkgrovelaguna.com/testimonials

Need immediate help? Please call 916-525-1241 24 hours a day, 7 days a week. We can handle your emergency. Follow us on Facebook: https://www.facebook.com/SERVPROelkgrovelaguna/

Wood Rot? Water Damage? Choose SERVPRO of Elk Grove / Laguna. 

11/6/2018 (Permalink)

Could your home be threatened by dry rot? If you are homeowner, you may want to be aware of this hidden problem. According to BobVila.com in nature, wood rot is a vital decomposition process, turning fallen logs into nutritious soil. But few things send homeowners into a panic as quickly as discovering it their homes, because wood rot can lead to a number of structural problems, including deteriorated support posts and beams, rotted floor and ceiling joists, and destroyed roof decking. The cost to repair the damage—or, in other words, replace the rotted wood—can run in the tens of thousands of dollars.

Because wood is the most prevalent building material, it’s essential to understand what causes wood rot, how to prevent it, and what to do if you discover it—discover being the operative word, as wood rot is often hidden from view beneath flooring, wallboard, and siding. For more information on wood rot, visit: https://www.bobvila.com/articles/wood-rot/

Do you think water damage has caused wood rot in your home? Not sure where to begin when it comes to water damage? Give SERVPRO of Elk Grove / Laguna a call at 916-525-1241. Why choose SERVPRO of Elk Grove / Laguna? We are highly trained professionals skilled in handling your home disaster. Also, our fantastic employees and testimonials speak volumes. Visit our website to discover what people are saying: https://www.SERVPROelkgrovelaguna.com/testimonials

Need immediate help? Please call 916-525-1241 24 hours a day, 7 days a week. We can handle your emergency. Follow us on Facebook: https://www.facebook.com/SERVPROelkgrovelaguna/

Did you discover mold? Time to Choose SERVPRO of Elk GRove / Laguna to help!

11/6/2018 (Permalink)

Mold can be found just about anywhere. There is a lot of good information, but many people do not have a solid understanding of mold. SERVPRO of Elk Grove / Laguna is your specialist for mold remediation.

However, you may be interested in finding out if the mold you have in your home is something to be concerned about.  The US Environmental Protection Agency's website has a great deal of information to help a home owner or renter. 

Ten Things You Should Know about Mold:

1. Potential health effects and symptoms associated with mold exposures include allergic reactions, asthma and other respiratory complaints.
2. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
3. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.
4. Fix the source of the water problem or leak to prevent mold growth.
5. Reduce indoor humidity (to 30-60%) to decrease mold growth by:
• Venting bathrooms, dryers and other moisture-generating sources to the outside
• Using air conditioners and de-humidifiers
• Increasing ventilation
• Using exhaust fans whenever cooking, dishwashing and cleaning
6. Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
7. Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.
8. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
9. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
10. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods.

For more details visit: https://www.epa.gov/mold/ten-things-you-should-know-about-mold

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Why Choose SERVPRO of Elk Grove / Laguna When You Find Mold?

11/6/2018 (Permalink)

Why Choose SERVPRO of Elk Grove / Laguna  When You Find Mold? 

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO Elk Grove / Laguna 916-525-1241

Why choose SERVPRO of Elk Grove / Laguna? We are highly trained professionals skilled in handling your home disaster. Also, our fantastic employees and testimonials speak volumes. Visit our website to discover what people are saying: https://www.SERVPROelkgrovelaguna.com/testimonials

Need immediate help? Please call 916-525-1241 24 hours a day, 7 days a week. We can handle your emergency. Follow us on Facebook: https://www.facebook.com/SERVPROelkgrovelaguna/

Are You Ready for a Big Storm to Hit Your Area?

10/3/2018 (Permalink)

When disaster strikes, SERVPRO of Elk Grove / Laguna  is here to help.  We also pulled together some tips courtesy of the CDC:

Good basic personal hygiene and hand washing are critical to help prevent the spread of illness and disease. Clean, safe running water is essential for proper hygiene and hand washing.

Hygiene is especially important in an emergency such as a flood, hurricane, or earthquake, but finding clean, safe running water can sometimes be difficult. The following information will help to ensure good hygiene and hand-washing in the event of an emergency.

Disaster Supplies Kit (Hygiene Supplies)

Before an emergency, make sure you have created a Disaster Supplies Kit.
Hand-washing

Keeping hands clean during an emergency helps prevent the spread of germs. If your tap water is not safe to use, wash your hands with soap and water that has been boiled or disinfected. Follow these steps to make sure you wash your hands properly:

Wet your hands with clean, running water (warm or cold) and apply soap.
Rub your hands together to make a lather and scrub them well; be sure to scrub the backs of your hands, between your fingers, and under your nails.
Continue rubbing your hands for at least 20 seconds. Need a timer? Hum the "Happy Birthday" song from beginning to end twice.
Rinse your hands well under running water.
Dry your hands using a clean towel or air dry them.
A temporary hand washing station can be created by using a large water jug that contains clean water (for example, boiled or disinfected).

Washing hands with soap and water is the best way to reduce the number of germs on them. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol. Alcohol-based hand sanitizers can quickly reduce the number of germs on hands in some situations, but sanitizers do not eliminate all types of germs.

Hand sanitizers are not effective when hands are visibly dirty.

Wash hands with soap and clean, running water (if available):

Before, during, and after preparing food
Before eating food
After using the toilet
After changing diapers or cleaning up a child who has used the toilet
Before and after caring for someone who is sick
After blowing your nose, coughing, or sneezing
After touching an animal or animal waste
After touching garbage
Before and after treating a cut or wound
Other Hand Hygiene Resources

Food and Water Safety and Hand Hygiene Resources
Handwashing: Clean Hands Save Lives
Do not use contaminated water to wash dishes, brush your teeth, wash and prepare food, or make ice.

Bathing

Bathing after a water-related emergency should only be done with clean, safe water. Listen to local authorities for further instructions. Sometimes water that is not safe to drink can be used for bathing.

Dental Hygiene

Brushing your teeth after a water-related emergency should only be done with clean, safe water. Listen to local authorities to find out if tap water is safe to use.
Visit the Safe Drinking Water for Personal Use page for more information about making your water safe for brushing your teeth.
You may visit CDC's Oral Health Web site for complete dental hygiene information.
Wound Care

Keeping wounds clean and covered is crucial during an emergency. If you have open cuts or sores, keep them as clean as possible by washing well with soap and clean, safe water to control infection. If a wound develops redness, swelling, or drainage, seek immediate medical attention.

When providing first aid for a wound, clean hands can help prevent infection (see Handwashing on this page). Visit Emergency Wound Care After a Natural Disaster to find complete information on caring for wounds.

Healthcare professionals should visit Emergency Wound Management for Healthcare Professionals and Management of Vibrio vulnificus Wound Infections After a Disaster.

For complete details visit: https://www.cdc.gov/disasters/floods/sanitation.html 

For more details about SERVPRO's services visit: http://www.SERVPROelkgrovelaguna.com/ 

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Have Your Prepared Your Business for a Disaster?

10/3/2018 (Permalink)

We often prepare for disasters at home, but is your business prepared for an emergency? The Small Business Administration’s website has suggestions for disaster preparedness and recovery.

SBA's Disaster Preparedness and Recovery Plan

To view the complete Disaster Preparedness and Recovery Plan, please click here

.

Executive Summary

At no time do communities, small businesses, and individuals more need access to the Small Business Administration’s (SBA’s) “3 C’s” of capital, counseling, and contracts more than in the wake of disaster.  SBA’s Disaster Preparedness and Recovery Plan (DPRP) ensures that all available agency resources are both provided and integrated into the federal government’s overall support to disaster survivors.

Recovery Cycle:  When focused on recovery, the 3 C’s are sequenced as capital, contracts, counseling, and capital again.  SBA’s immediate effort begins with the deployment of Disaster Assistance staff from one of its two Field Operations Centers (FOCs) to make disaster loans available to homeowners, renters, businesses of all sizes, and private nonprofits.  These physical and economic injury disaster loans are critical to repairing damage and sustaining cash flow in a community.  Almost as quickly, the Office of Government Contracting and Business Development (GCBD), often in concert with the local District Office, reaches out to other federal agencies to offer waivers and other contracting flexibilities to ensure the engagement of small businesses – especially ones in impacted communities – in the process of rebuilding and recovering.  Through counseling and technical assistance, small businesses are able to adjust their plans to account for the “new normal” after a disaster.  Ultimately, this is at the heart of successful recovery:  Small businesses, in combination, are sometimes the local economic engine, but they are almost always critical to a community’s character.  The recovery process can be said to have resolved into the business cycle when the final steps in small business recovery are financed with SBA Offices of Capital Access (OCA) and Investment and Innovation (OII) programs investing in that same “new normal.”

For more details visit: https://www.sba.gov/managing-business/running-business/emergency-preparedness/sbas-disaster-preparedness-and-recovery-plan 

SERVPRO of Elk Grove / Laguna is here to help you during your business' disaster. Call 916-525-1241 24/7 for our help!

Visit our crew page.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Is It Time to Test Your Business for a Disaster?

10/3/2018 (Permalink)

Disasters can wreck havocs on our homes and businesses. Testing your business system can ensure you are ready for a disaster large or small. On Preparemybusiness.org you can find suggestions and details around business continuity planning.

Testing is a critical component of business continuity planning. If your systems went down, how long would it take to get them up and running again, and what would be required to achieve that goal? Where are the gaps in your recovery plan and how can you close those gaps before a disaster strikes?

Testing your continuity plan is the best way to ensure that your business will remain in operation no matter what, or that it can be quickly restored under any circumstances. For many companies, testing is necessary for meeting compliance requirements.

Through testing, you will reduce both recovery time and risks, ultimately protecting your business and the employees and customers who rely on you.

What to test?

You should test all critical functions, particularly those that would be most vulnerable during an attack or disaster. This includes servers, PCs/workstations, network/Internet, building security, phones/communications, supply chain, workflow/staff procedures. Some managers phase their testing procedures, for instance, running a data recovery test one month and network/Internet recovery another month.

Where to test?

Testing can be done in one of three places: at your facility, at your backup center, or at an offsite testing site. You can choose to do a table-top-meeting-style run through or a full-scale hands-on test, using canned or live data.

How often to test?

We recommend that you do a full-scale test annually for a wide range of critical functions, including electricity, water, gas, facilities/spacing, staffing, technology, telecommunications and more. A full-scale test will help ensure that your business not only survive but thrive in any unexpected situation.

Who should participate?

A testing team should include all the people on your disaster recovery team or who are in charge of critical areas within the company. These should include, but not be limited to Facilities manager, IT tech, HR manager, senior management, brand management, third-party support and a sampling of critical clients.

Recovering from a disaster, call SERVPRO of Elk Grove / Laguna at 916-525-1241 24 hours a day, 7 days a week. We are here to help.

For more details about preparing your business, visit: http://www.preparemybusiness.org.

For more details about SERVPRO's services visit: http://www.SERVPROelkgrovelaguna.com/ 

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Keep Your Family Safe From Fire During the Holidays

10/3/2018 (Permalink)

FIRE, fire preparation, fire safety

Cooking fires are common during Thanksgiving and the holidays. The US Fire Administration has quite a few tips and suggestions on their website to help with fire safety during the holidays. 

If you or your loved one has recently suffered from a fire, be sure to contact SERVPRO of Elk Grove / Laguna to help you with your restoration needs. Call us 24/7 at 916-525-1241. 

Are you considering frying a turkey for Thanksgiving?  Please consider the 

Five dangers of deep frying a turkey:

1. Turkey fryers can easily tip over, spilling hot cooking oil over a large area.
2. An overfilled cooking pot will cause cooking oil to spill when the turkey is put in, and a partially frozen turkey will cause cooking oil to splatter when put in the pot.
3. Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
4. Without thermostat controls, deep fryers can overheat oil to the point of starting a fire.
5. The sides of the cooking pot, lid and pot handles can get dangerously hot.

For more information visit the US Fire Administration website: https://www.usfa.fema.gov/prevention/outreach/cooking.html

To find out other ways SERVPRO of Elk Grove / Laguna can help you with fire or storm damage, visit: http://www.SERVPROelkgrovelaguna.com/ 

As always, call us at 916-525-1241. We are here to help. 

Keeping Your Family Safe During Halloween from Fire Risks

10/3/2018 (Permalink)

fire safety

Halloween is a fun time of year, but without precautions it can lead to house fires. The Cal Fire website offers some great tips and suggestions to keep Halloween safe and fun.

If you are faced with fire damage, call SERVPRO of Elk Grove / Laguna at 916-525-1241 for 24/7 emergency service.

TIPS FOR CHOOSING THE RIGHT COSTUMES:

Purchase costumes made of flame resistant or retardant material (Check the label). Fire resistant does not mean fire proof
Keep hemlines short enough to prevent tripping
Avoid loose and baggy sleeves. Stay away from billowing or long trailing fabric.
Use make-up instead of masks which can obstruct vision.
Use glow in the dark reflective tape on your costume.

TIPS FOR DECORATING:

Never use candles to light jack-o’-lanterns, use battery powered lights.
Instruct children to stay away from open flames.
Be extremely careful with cornstalks and other harvest season items. Keep them away from sources of heat.
Keep exits clear of decorations so nothing blocks escape routes

TIPS FOR HALLOWEEN NIGHT:

Children should always go trick-or-treating with a responsible adult.
If driving, be sure to watch for trick-or-treaters who are too busy to watch for you.
Provide children with flashlights or glow sticks to carry for lighting and visibility.
Do not allow children to carry sharp sticks or other objects that could cause injury to others.
Keep your yard free of tripping hazards, such as garden tools, hoses, etc.
Closely inspect all candy before allowing children to eat it. Discard any unwrapped treats from a stranger. If in doubt, throw it out.

For more details visit http://www.fire.ca.gov/communications/communications_firesafety_halloween 

Visit http://www.SERVPROelkgrovelaguna.com/fire-smoke-damage-restoration to find out how SERVPRO can help you during a fire emergency. 

Moisture and Mold Prevention and Control Tips from SERVPRO Elk Grove / Laguna

10/3/2018 (Permalink)

Did you find something that looks like mold in your home or business?  Let SERVPRO of Elk Grove / Laguna ease your mind and take care of the problem. Call us at 916-525-1241 for 24/7 emergency service.

The US EPA provides many details on their website around mold and moisture. 

Take a look at some of their tips:

• When water leaks or spills occur indoors - act quickly. If wet or damp materials or areas are dried 24-48 hours after a leak or spill happens, in most cases mold will not grow.
• Clean and repair roof gutters regularly.
• Make sure the ground slopes away from the building foundation, so that water does not enter or collect around the foundation.
• Keep air conditioning drip pans clean and the drain lines unobstructed and flowing properly.
• Keep indoor humidity low. If possible, keep indoor humidity below 60 percent (ideally between 30 and 50 percent) relative humidity. Relative humidity can be measured with a moisture or humidity meter, a small, inexpensive ($10-$50) instrument available at many hardware stores.
• If you see condensation or moisture collecting on windows, walls or pipes act quickly to dry the wet surface and reduce the moisture/water source. Condensation can be a sign of high humidity.

Need more information? Visit: https://www.epa.gov/mold/brief-guide-mold-moisture-and-your-home 

Have a mold problem today or just want to read more about how SERVPRO of Elk Grove / Laguna can take care of your mold visit: http://www.SERVPROelkgrovelaguna.com/mold-removal 

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Moisture and Mold Prevention and Control Tips from SERVPRO Elk Grove / Laguna

10/3/2018 (Permalink)

Did you find something that looks like mold in your home or business?  Let SERVPRO of Elk Grove / Laguna ease your mind and take care of the problem. Call us at 916-525-1241 for 24/7 emergency service.

The US EPA provides many details on their website around mold and moisture. 

Take a look at some of their tips:

• When water leaks or spills occur indoors - act quickly. If wet or damp materials or areas are dried 24-48 hours after a leak or spill happens, in most cases mold will not grow.
• Clean and repair roof gutters regularly.
• Make sure the ground slopes away from the building foundation, so that water does not enter or collect around the foundation.
• Keep air conditioning drip pans clean and the drain lines unobstructed and flowing properly.
• Keep indoor humidity low. If possible, keep indoor humidity below 60 percent (ideally between 30 and 50 percent) relative humidity. Relative humidity can be measured with a moisture or humidity meter, a small, inexpensive ($10-$50) instrument available at many hardware stores.
• If you see condensation or moisture collecting on windows, walls or pipes act quickly to dry the wet surface and reduce the moisture/water source. Condensation can be a sign of high humidity.

Need more information? Visit: https://www.epa.gov/mold/brief-guide-mold-moisture-and-your-home 

Have a mold problem today or just want to read more about how SERVPRO of Elk Grove / Laguna can take care of your mold visit: http://www.SERVPROelkgrovelaguna.com/mold-removal 

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Mold Testing in Your Home or Business – SERVPRO Elk Grove / Laguna

10/3/2018 (Permalink)

Did you find something that looks like mold in your home or business?  Let SERVPRO of Elk Grove / Laguna ease your mind and take care of the problem. Call us at 916-525-1241 for 24/7 emergency service.

Learn a little more about mold testing or sampling from the EPA: 

Is sampling for mold needed? In most cases, if visible mold growth is present, sampling is unnecessary. Since no EPA or other federal limits have been set for mold or mold spores, sampling cannot be used to check a building's compliance with federal mold standards. Surface sampling may be useful to determine if an area has been adequately cleaned or remediated. Sampling for mold should be conducted by professionals who have specific experience in designing mold sampling protocols, sampling methods and interpreting results. Sample analysis should follow analytical methods recommended by the American Industrial Hygiene Association (AIHA), the American Conference of Governmental Industrial Hygienists (ACGIH), or other professional organizations.

Are there federal regulations or standards regarding mold testing?

Standards or Threshold Limit Values (TLVs) for airborne concentrations of mold, or mold spores, have not been set. Currently, there are no EPA regulations or standards for airborne mold contaminants.

For more information on mold visit: https://www.epa.gov/mold/mold-testing-or-sampling

For more details about SERVPRO's services visit: http://www.SERVPROelkgrovelaguna.com/ 

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

What is the True Cost of Flood? Water Damage is Costly.

10/3/2018 (Permalink)

Understanding Your Flood Risk is Vital in Preparation. 

Do you understand your true flood risk? Are you and your family prepared? On FloodSmart.gov you can find information to prepare you including the cost of flooding.  It only takes a few inches of water to cause major damage to your home and its contents. Use the online tool to show you what a flood does to your home and what it could cost, inch by inch.

Preparing for a flood is vital. Guard your home and businesses. 

For more information on the true cost of a flood visit: https://www.floodsmart.gov/floodsmart/pages/flooding_flood_risks/the_cost_of_flooding.jsp

Interested in knowing how SERVPRO can help you during your flood visit: http://www.SERVPROelkgrovelaguna.com/storm-flooding-restoration

Are you faced with water damage?  Call SERVPRO of Elk Grove / Laguna at 916-525-1241. We are here to help 24 hours a day, 7 days a week.

Visit our crew page.

For more information on our company click here.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

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Are you prepared for a Biohazard emergency?

9/27/2018 (Permalink)

OSHA's website is full of information regarding biohazard. Here is some information on workers' rights:

Workers have a right to a safe workplace. The law requires employers to provide their employees with safe and healthful workplaces. The OSHA law also prohibits employers from retaliating against employees for exercising their rights under the law (including the right to raise a health and safety concern or report an injury). For more information see www.whistleblowers.gov or Workers' rights under the OSH Act.

OSHA can help answer questions or concerns from employers and workers. To reach your regional or area OSHA office, go to the OSHA Offices by State webpage or call 1-800-321-OSHA (6742).

Small businesses may contact OSHA's free On-site Consultation services funded by OSHA to help determine whether there are hazards at their worksites. To contact free consultation services, go to OSHA's On-site Consultationwebpage or call 1-800-321-OSHA (6742) and press number 4.

Workers may file a complaint to have OSHA inspect their workplace if they believe that their employer is not following OSHA standards or that there are serious hazards. Workers can file a complaint with OSHA by calling 1-800-321-OSHA (6742), online via eComplaint Form, or by printing the complaint form and mailing or faxing it to the local OSHA area office. Complaints that are signed by a worker are more likely to result in an inspection.

If you think your job is unsafe or if you have questions, contact OSHA at 1-800-321-OSHA (6742). Your contact will be kept confidential. We can help. For other valuable worker protection information, such as Workers' Rights, Employer Responsibilities, and other services OSHA offers, visit OSHA's Workers' page.

For more information visit: https://www.osha.gov/SLTC/hazardouswaste/index.html

For Biohazard clean up in your area call SERVPRO of Elk Grove / Laguna 916-525-1241

Need a professional? Call SERVPRO of Elk Grove / Laguna at 916-525-1241 today. We are here to help 24/7.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Prepared for a House Fire? Here Are Some Tips:

9/27/2018 (Permalink)

The American Red Cross has gone to great lengths on their web page providing tips and suggestions on home fire prevention. 

The 7 Ways to Prepare for a Home Fire

1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.

2. Teach children what smoke alarms sound like and what to do when they hear one.

3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.

4. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.

5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire“ to alert everyone that they must get out.

6. Make sure everyone knows how to call 9-1-1.

7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

For more details visit:

http://www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/fire/home-fire-preparedness

If your family has just suffered a home fire, please call SERVPRO of Elk Grove / Laguna at 916-525-1241. We are here to help you 24/7.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Preparing for Fire Prevention Week October 7-13, 2018

9/27/2018 (Permalink)

fire prevention, fire safety

In a fire, seconds count. Seconds can mean the difference between residents of our community escaping safely from a fire or having their lives end in tragedy.

From the NFPA.org website:

This year’s FPW campaign, “Look. Listen. Learn. Be aware. Fire can happen anywhere,” works to educate people about three basic but essential steps to take to reduce the likelihood of having a fire––and how to escape safely in the event of one:

“LOOK” for places fire could start. Take a good look around your home. Identify potential fire hazards and take care of them.

“LISTEN” for the sound of the smoke alarm. You could have only minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet.

“LEARN” two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.

Also, Sparky the Fire Dog® has a new friend, Simon, who is helping teach this year’s FPW messages – He’s a smart, resourceful character who will join Sparky in spreading fire-safety messages to adults and children alike.

Other tips include: 

• Draw a map of your home by using this grid: http://www.nfpa.org/~/media/files/public-education/campaigns/fire-prevention-week/fpw17/fpw17escapeplangrid.pdf?la=en  with all members of your household, marking two exits from each room and a path to the outside from each exit. Children can then visualize the exits.
• Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
• Teach children how to escape on their own in case you can’t help them.
• Make sure the number of your home is clearly marked and easy for the fire department to find.
• Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
• Once you get outside, stay outside. Never go back inside a burning building.

Visit National Fire Protection Association for the complete article, watch their video and find more resources: http://www.nfpa.org/public-education/campaigns/fire-prevention-week-2

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – SERVPRO of Fair Oaks / Folsom 916-525-1241.

If you need help with your fire emergency visit http://www.SERVPROfairoaksfolsom.com/fire-smoke-damage-restoration to find out how SERVPRO is able to help you.  You can follow us on Facebook: https://www.facebook.com/SERVPROfairoaksfolsom

Do you have a communications plan for a major storm?

9/27/2018 (Permalink)

storm preparation, storm damage, prepare for storm, heavy rain

Storms, emergencies and disasters can happen anytime, and you and your family may not be together when one occurs. It is wise to make plans now so you can contact each other when a disaster occurs. 

Sacrementoready.org has compiled a list of information you need when putting together your communication plan:

Contact information

• Make sure each family member carries a cell phone or coins or a phone card so they can make a call.
• In some emergency situations it may be easier to make a long distance than a local call.Designate an out-of-town contact who can communicate among separated members. Be sure your contact has information for each member of your family.
• Give each person a contact card with names and phone numbers of other family members. The list should also include the out-of-town contact information. Have each person carry the card in their wallet, purse, or backpack at all times.
• Give a copy of your contact information to your child’s school to keep on file.
• Include a copy of your contact information in your family’s emergency kit.

Preparing children

• Talk to your child about how and when to call 9-1-1.
• Identify safe places for children and teens to go if they are not at school or with your family in an emergency. These might include a friend’s home, fire or police station, library, or place of worship. Make sure your children know how to find these safe places.
• Make sure small children know their phone number and address and your name.

Reuniting with family members

• Designate two places for family members to meet in the event of an emergency.
• Choose a location close by (for example, the street light in front of a nearby home). Instruct family members to meet there if they can do so safely in situations where only your home or the immediate area is affected.
• Choose another spot outside of the immediate area (for example, in front of a grocery store). This could be used when an emergency affects a larger area and your family members cannot get home safely.
• Use your family’s communication plan to contact each other about your location, if possible.

For additional details visit: http://www.sacramentoready.org/Prepare/Pages/Communication-Plan.aspx

If you are suffering from damage in your home due to a storm, fire or other disaster, please call SERVPRO of Elk Grove / Laguna at 916-525-1241. We are here to help you 24 hours a day, 7 days a week. 

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Do you know how to properly dispose of contaminated needles?

9/27/2018 (Permalink)

contamination, needles, biohazard

Are you aware of the proper disposal of contaminated needles and blood tube holders?

From the OSHA website: 

Appropriate Disposal of Contaminated Sharps:

• Employers must make available, closable, puncture resistant, leakproof sharps containers that are appropriately labeled and color-coded. The containers must also have an opening that is large enough to accommodate disposal of the entire blood collection assembly (i.e. blood tube holder and needle).
• Employees must have access to sharps containers that are easily accessible to the immediate area where sharps are used (29 CFR 1910.1030(d)(4)(iii)(A)(2)(i)).
• If employees travel from one location to another (e.g. from one patient room to another or from one facility to another), the employee must be provided with a sharps container which is conveniently placed or portable at each location/facility, and is capable of accommodating the entire blood tube holder and needle assembly.

Note: Many sharps containers are designed with openings that do not allow for disposal of a SESIP that is attached to the blood tube holder. These containers would not be in compliance with the bloodborne pathogens standard. Employers must ensure that where blood is being drawn, the sharps container is appropriate for immediate disposal of sharps.

Evaluation Toolbox

• Employers must first evaluate, select, and use appropriate engineering controls (e.g., sharps with engineered sharps injury protection), which includes single-use blood tube holders with sharps with engineered sharps injury protection (SESIP) attached.
• The use of engineering and work practice controls provide the highest degree of control in order to eliminate potential injuries after performing blood draws. Disposing of blood tube holders with contaminated needles attached after the activation of the safety feature affords the greatest hazard control.
• In very rare situations needle removal is acceptable.
• If the employer can demonstrate that no feasible alternative to needle removal is available (e.g. inability to purchase single-use blood tube holders due to a supply shortage of these devices),
• If the removal is necessary for a specific medical or dental procedure.

In these rare cases, the employer must ensure that the contaminated needle is protected by a SESIP prior to disposal. In addition, the employer must ensure that a proper sharps disposal container is located in the immediate area of sharps use and is easily accessible to employees. This information must be clearly detailed and documented in the employer's Exposure Control Plan.

• If it is necessary to draw blood with a syringe, a syringe with engineered sharps injury protection must be used in which the protected needle is removed using safe work practices, and transfer of blood from the syringe to the tube must be done using a needleless blood transfer device.

For complete details visit: https://www.osha.gov/dts/shib/shib101503.html 

Have a biohazard clean up?  Call SERVPRO of Elk Grove / Laguna 916-525-1241

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Do you know the proper way to clean a shag rug?

9/27/2018 (Permalink)

Cleaning a Shag Rug I love that shag rugs have a made a strong fashionable return in homes. We recently added a couple to our living room. They look great on our tile floor and warm the room.  They are a little different to care than a regular rug. I found some great tips on the Bob Vila website.  

Please remember, if these tips don’t work and you need a professional, call SERVPRO of Elk Grove / Laguna at 916-525-1241.

How to clean a shag rug:

MATERIALS AND TOOLS

- Plain white vinegar

- Water

- White microfiber cloth

- Mop or broom

- Vacuum cleaner

- Vacuum cleaner upholstery attachment

- Dry carpet shampoo (optional)

STEP 1

Ideally, you’ll use this method to treat a spill before it has a chance to set in, but even if it’s dry before you get to it, there’s still hope. Combine equal parts plain white vinegar and room-temperature water, and pour directly onto the affected area. For a small stain caused by a few tablespoons of spilled liquid or food, start with ½ cup of each ingredient to form the mixture, making more if necessary.

Work the solution into the stain with a white microfiber cloth—better than a rag because it won’t stain or leave lint behind—using some elbow grease to release it from the fibers. Once you’ve eliminated the stain entirely, hang the clean shag rug in a well-ventilated area to dry completely.

STEP 2

Take the dry rug outside where you can shake it vigorously to release loose dirt and dust.

Next, if the shag rug is smaller than 3 or 4 feet wide, fold it in half, face-down, over a clean porch railing or the back of a chair and use a mop or broom handle (not its business end) to whack the rug from the back side to release stubborn dirt particles. Put enough muscle into it to shake spare dirt loose, but mind your aim and be careful not to damage the railing or chair in the process.

STEP 3

Cleaning professionals advise against vacuuming a shag rug, as suction could break the long fibers. However, it’s highly effective to turn the rug face down and vacuum its back side, keeping the pile safe while further removing deep-down dirt. This will also redistribute the tendrils from behind to fluff them up again. For an extra-deep clean, use an upholstery attachment, which offers stronger suction in a concentrated area.

STEP 4

If things are still looking dingy and you’re willing to take a risk, consider cleaning with dry carpet shampoo. Shake or spray a small amount onto the least-visible area of the shag rug, making sure to use a product safe for its content (some shampoos are better for wool while others suit synthetics) and following package instructions to the letter.

Carefully vacuum over the shampooed portion only; a handheld vacuum is ideal because it gives you complete control. If any pile breaks off, stop and take the shag rug to a carpet cleaning pro. If all is well, though, proceed with caution and repeat the process until your rug is as shagadelic as ever.

For the complete article, visit Bobvila.com

Need a professional? Call SERVPRO of Elk Grove / Laguna at 916-525-1241 today. We are here to help 24/7.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on

Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

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Do you know the proper way to set up a hand-washing station after a storm?

9/27/2018 (Permalink)

storm clean up, flooding

When disaster strikes, SERVPRO of Elk Grove / Laguna is here to help.  We also pulled together some tips courtesy of the CDC:

Good basic personal hygiene and hand washing are critical to help prevent the spread of illness and disease. Clean, safe running water is essential for proper hygiene and hand washing.

Hygiene is especially important in an emergency such as a flood, hurricane, or earthquake, but finding clean, safe running water can sometimes be difficult. The following information will help to ensure good hygiene and handwashing in the event of an emergency.

Disaster Supplies Kit (Hygiene Supplies)

Before an emergency, make sure you have created a Disaster Supplies Kit.
Handwashing

Keeping hands clean during an emergency helps prevent the spread of germs. If your tap water is not safe to use, wash your hands with soap and water that has been boiled or disinfected. Follow these steps to make sure you wash your hands properly:

Wet your hands with clean, running water (warm or cold) and apply soap.
Rub your hands together to make a lather and scrub them well; be sure to scrub the backs of your hands, between your fingers, and under your nails.
Continue rubbing your hands for at least 20 seconds. Need a timer? Hum the "Happy Birthday" song from beginning to end twice.
Rinse your hands well under running water.
Dry your hands using a clean towel or air dry them.
A temporary hand washing station can be created by using a large water jug that contains clean water (for example, boiled or disinfected).

Washing hands with soap and water is the best way to reduce the number of germs on them. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol. Alcohol-based hand sanitizers can quickly reduce the number of germs on hands in some situations, but sanitizers do not eliminate all types of germs.

Hand sanitizers are not effective when hands are visibly dirty.

When to Wash HandsPhoto of cupped hands under running water.

Wash hands with soap and clean, running water (if available):

Before, during, and after preparing food
Before eating food
After using the toilet
After changing diapers or cleaning up a child who has used the toilet
Before and after caring for someone who is sick
After blowing your nose, coughing, or sneezing
After touching an animal or animal waste
After touching garbage
Before and after treating a cut or wound
Other Hand Hygiene Resources

Food and Water Safety and Hand Hygiene Resources
Handwashing: Clean Hands Save Lives
Do not use contaminated water to wash dishes, brush your teeth, wash and prepare food, or make ice.

Bathing

Bathing after a water-related emergency should only be done with clean, safe water. Listen to local authorities for further instructions. Sometimes water that is not safe to drink can be used for bathing.

Dental Hygiene

Brushing your teeth after a water-related emergency should only be done with clean, safe water. Listen to local authorities to find out if tap water is safe to use.
Visit the Safe Drinking Water for Personal Use page for more information about making your water safe for brushing your teeth.
You may visit CDC's Oral Health Web site for complete dental hygiene information.
Wound Care

Keeping wounds clean and covered is crucial during an emergency. If you have open cuts or sores, keep them as clean as possible by washing well with soap and clean, safe water to control infection. If a wound develops redness, swelling, or drainage, seek immediate medical attention.

When providing first aid for a wound, clean hands can help prevent infection (see Handwashing on this page). Visit Emergency Wound Care After a Natural Disaster to find complete information on caring for wounds.

Healthcare professionals should visit Emergency Wound Management for Healthcare Professionals and Management of Vibrio vulnificus Wound Infections After a Disaster.

For complete details visit: https://www.cdc.gov/disasters/floods/sanitation.html 

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Do You Know These 10 Things About Mold?

9/27/2018 (Permalink)

Mold can be found just about anywhere. There is a lot of good information, but many people do not have a solid understanding of mold. SERVPRO of Elk Grove / Laguna is your specialist for mold remediation.

However, you may be interested in finding out if the mold you have in your home is something to be concerned about.  The US Environmental Protection Agency's website has a great deal of information to help a home owner or renter. 

Ten Things You Should Know about Mold:

1. Potential health effects and symptoms associated with mold exposures include allergic reactions, asthma and other respiratory complaints.
2. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
3. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.
4. Fix the source of the water problem or leak to prevent mold growth.
5. Reduce indoor humidity (to 30-60%) to decrease mold growth by:
• Venting bathrooms, dryers and other moisture-generating sources to the outside
• Using air conditioners and de-humidifiers
• Increasing ventilation
• Using exhaust fans whenever cooking, dishwashing and cleaning
6. Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
7. Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.
8. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
9. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
10. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods.

For more details visit: https://www.epa.gov/mold/ten-things-you-should-know-about-mold

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

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Do you need an IICRC Firm for Your Smoke and Fire Restoration Needs?

9/27/2018 (Permalink)

fire damage restoration, smoke damage

IICRC Firm SERVPRO of Elk Grove / Laguna - Tips for Smoke and Fire Restoration

SERVPRO of Elk Grove / Laguna is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC has many tips and suggestions for consumers. Please consider the following information from the IICRC regarding fire and smoke restoration:

In the wake of a fire that has covered homes with smoke and ash, it’s important to begin clean up as soon as possible in order to prevent permanent damage or discoloration from soot residue. The IICRC provides the following tips for fire victims facing clean up:

• Practice safety first. Use a dust mask (like painters use) and gloves as you work.
• Ventilate the home. Place a box fan in an open window to draw the air and dust out.
• Clean from top to bottom. Start with the ceilings, walls and fixtures, and work your way down to the contents of the room, then to the floor.
• Vacuum floors and upholstery. Make sure your vacuum cleaner has a high efficiency filter. Otherwise, you risk blowing soot back into the air.
• Some draperies, clothing and machine-washable items may be laundered. Use a mild alkaline cleaner to neutralize the acid in the soot. Fine clothing should be dry cleaned.
• Most exterior walls (brick, stone, wood, paint, siding) and eaves can be cleaned by spraying with a detergent, agitating soot with a soft-bristled brush, pressure washing from bottom to top, then rinsing from top to bottom.
• If the damage and residue are heavy, it may be best to hire a professional to thoroughly restore your home and belongings.
• Check with your insurance company to see if smoke damage from outdoor sources is covered by your policy.
• If the fire has warped or distorted the structure, consult a licensed general contractor.

Professional restoration technicians  know that damage increases and restoration costs escalate the longer neutralization, corrosion control and cleaning is delayed. When homeowners prolong the restoration of their home, they extend the effects brought on by the smoke exposure. The following is a timeline of the effects of fire and smoke on a home.

For more details, visit http://www.IICRC.org/consumers/care/fire-smoke-restoration/ 

Need a professional? Call SERVPRO of Elk Grove / Laguna at 916-525-1241 today. We are here to help 24/7.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

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Does your fridge need a good cleaning?

9/27/2018 (Permalink)

Household cleaning is not exactly on our list of "fun things to do". Sometimes we don’t even know how often household items should be cleaned. If you’re like me, I clean when it looks dirty (or company is coming over!) There has got to be a better way. I am always looking for new tips or suggestions. 

I recently came across this article from Today.com in the Home section. Take a look at some of these tips:

Door shelves:

• Remove items from the door shelves.
• Wipe down all shelves as well as any sticky and drippy containers with baking soda and water solution. Dry and return items.

Gasket:

• Wipe the gasket/seal with a mild detergent solution. Dry with a clean cloth.
• Pro tip from Mr. Appliance President Doug Rogers: To test the seal of the gasket, shut the door on a dollar bill and if it slides out easily, the gasket isn’t sealing tightly. Replace it to save energy and wear and tear on the fridge.

Door:

• Wipe down the door, edges, handle and top of the refrigerator with mild detergent solution. Dry.
• For stainless steel refrigerators, apply coconut oil with a soft cloth. Buff to remove excess.

Water dispenser:

• Because yeast and mold can build up on the dispenser spout, it should be cleaned every month or as needed.
• Pro tip from Carl Major, owner of Major Appliance, AC and Heating in Slidell, Louisiana: Major recommends cleaning the spout with a pipe cleaner (or small brush) alternately dipped in warm water, vinegar and hydrogen peroxide (in that order).
• For added safety, make sure to replace external water filters as recommended by the manufacturer.

Ice dispenser:

• The ice dispenser drawer actually can harbor mold and yeast, according to Allen Rathey, founder of Healthy House Institute.
• To clean the ice bin, turn the ice-maker off, remove the bin and discard the ice. Using lukewarm water and a mild dish detergent, wash the bin, rinse well and then dry.
• Cleaning option: Substitute distilled white vinegar for dish detergent.

For the complete article, visit:

HTTP://WWW.TODAY.COM/HOME/HOW-OFTEN-YOU-SHOULD-CLEAN-YOUR-REFRIGERATOR-RIGHT-WAY-DO-T103284?CID=PUBLIC-RSS_20160927

Need a professional? Call SERVPRO of Elk Grove / Laguna at 916-525-1241 today. We are here to help 24/7.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

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Ready for storm? Prepare a Storm Emergency Kit.

9/27/2018 (Permalink)

storm, heavy rains, preparation, prepare for storm

Storm season is coming. Even in Sacramento we can get some major storms. It makes sense to be prepared and keep your family sage. 

SacramentoReady.org has a complete list of items you need in case of a major storm or disaster. 

Your Emergency Kit Should Include:

• Flashlight and extra batteries
• First aid kit and first aid reference material
• Radio – wind-up or battery-operated, with extra batteries
• Local maps
• Water – One gallon per person per day for at least three days
• Food – At least a three-day supply of non-perishable food
• Whistle, to signal for help
• Dust mask, to help filter contaminated air
• Moist toilettes, garbage bags and plastic ties, for personal sanitation
• Wrench or pliers to turn off utilities
• Can opener
• Contact information for family and friends

• ATM and credit cards
• Cash and change
• Prescriptions (enough for a week), along with a list of medications and dosages for each family member and the reason for use
• Eye glasses, hearing aids, and other assistive devices (e.g. cane, walker, etc.)
• Portable phone
• Personal hygiene items (e.g. toothbrush, toilet paper, etc.)
• Mylar blanket
• Keys
• Copies of important documents in a waterproof, portable container (e.g. photo ID, insurance cards and policies, bank account records, etc.)
• Plastic sheeting and duct tape, to shelter-in-place
• Infant formula and diapers
• Sleeping bag or warm blanket for each person
• Household chlorine bleach and medicine dropper. To use as a disinfectant, dilute nine parts water to one part bleach. Or in an emergency, you can use it to treat water by using 16 drops of regular household liquid bleach per gallon of water. Do not use scented, color safe or bleaches with added cleaners.
• Matches in a waterproof container
• Fire extinguisher
• Mess kit, paper cups, plates, plastic utensils, paper towels
• Pencil and paper
• Books and activities for children
• Written instructions for how to turn off electricity, gas, and water. Remember, you’ll need a professional to turn them back on.

For more information, visit http://www.sacramentoready.org/Prepare/Pages/Emergency-Kit.aspx

If you have suffered storm damage, be sure to call SERVPRO of Elk Grove / Laguna 916-525-1241. We are here to help 24/7. 

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Ready for storm? Prepare a Storm Emergency Kit.

9/27/2018 (Permalink)

Storm season is coming. Even in Sacramento we can get some major storms. It makes sense to be prepared and keep your family sage. 

SacramentoReady.org has a complete list of items you need in case of a major storm or disaster. 

Your Emergency Kit Should Include:

• Flashlight and extra batteries
• First aid kit and first aid reference material
• Radio – wind-up or battery-operated, with extra batteries
• Local maps
• Water – One gallon per person per day for at least three days
• Food – At least a three-day supply of non-perishable food
• Whistle, to signal for help
• Dust mask, to help filter contaminated air
• Moist toilettes, garbage bags and plastic ties, for personal sanitation
• Wrench or pliers to turn off utilities
• Can opener
• Contact information for family and friends

• ATM and credit cards
• Cash and change
• Prescriptions (enough for a week), along with a list of medications and dosages for each family member and the reason for use
• Eye glasses, hearing aids, and other assistive devices (e.g. cane, walker, etc.)
• Portable phone
• Personal hygiene items (e.g. toothbrush, toilet paper, etc.)
• Mylar blanket
• Keys
• Copies of important documents in a waterproof, portable container (e.g. photo ID, insurance cards and policies, bank account records, etc.)
• Plastic sheeting and duct tape, to shelter-in-place
• Infant formula and diapers
• Sleeping bag or warm blanket for each person
• Household chlorine bleach and medicine dropper. To use as a disinfectant, dilute nine parts water to one part bleach. Or in an emergency, you can use it to treat water by using 16 drops of regular household liquid bleach per gallon of water. Do not use scented, color safe or bleaches with added cleaners.
• Matches in a waterproof container
• Fire extinguisher
• Mess kit, paper cups, plates, plastic utensils, paper towels
• Pencil and paper
• Books and activities for children
• Written instructions for how to turn off electricity, gas, and water. Remember, you’ll need a professional to turn them back on.

For more information, visit http://www.sacramentoready.org/Prepare/Pages/Emergency-Kit.aspx

If you have suffered storm damage, be sure to call SERVPRO of Elk Grove / Laguna 916-525-1241. We are here to help 24/7. 

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Are you prepared for flood at work?

9/7/2018 (Permalink)

flood, flood at work, flood clean up, water flood cleanup

SERVPRO of Elk Grove / Laguna is here to help your during your water damage disaster.  Call us at 916-525-1241 for 24 hour 7 days a week emergency service.

Preparing for a flood even at work is important. OSHA's website has a plethora of information.  Being prepared for a flood and knowing how to respond is vital. Many think about their homes but not their businesses. Review OSHA's guidelines: 

Planning

Having an evacuation plan in place before a flood occurs can help avoid confusion and prevent injuries and property damage. A thorough evacuation plan should include:

• Conditions that will activate the plan
• Chain of command
• Emergency functions and who will perform them
• Specific evacuation procedures, including routes and exits
• Procedures for accounting for personnel, customers and visitors
• Equipment for personnel
• Review the plan with workers

For more details visit: https://www.osha.gov/dts/weather/flood/preparedness.html 

When water damage strikes, call SERVPRO of Elk Grove / Laguna at 916-525-1241.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Keeping Your Family Safe During Halloween from Fire Risks

9/7/2018 (Permalink)

fire safety

Halloween is a fun time of year, but without precautions it can lead to house fires. The Cal Fire website offers some great tips and suggestions to keep Halloween safe and fun.

If you are faced with fire damage, call SERVPRO of Elk Grove / Laguna at 916-525-1241 for 24/7 emergency service.

TIPS FOR CHOOSING THE RIGHT COSTUMES:

Purchase costumes made of flame resistant or retardant material (Check the label). Fire resistant does not mean fire proof
Keep hemlines short enough to prevent tripping
Avoid loose and baggy sleeves. Stay away from billowing or long trailing fabric.
Use make-up instead of masks which can obstruct vision.
Use glow in the dark reflective tape on your costume.

TIPS FOR DECORATING:

Never use candles to light jack-o’-lanterns, use battery powered lights.
Instruct children to stay away from open flames.
Be extremely careful with cornstalks and other harvest season items. Keep them away from sources of heat.
Keep exits clear of decorations so nothing blocks escape routes

TIPS FOR HALLOWEEN NIGHT:

Children should always go trick-or-treating with a responsible adult.
If driving, be sure to watch for trick-or-treaters who are too busy to watch for you.
Provide children with flashlights or glow sticks to carry for lighting and visibility.
Do not allow children to carry sharp sticks or other objects that could cause injury to others.
Keep your yard free of tripping hazards, such as garden tools, hoses, etc.
Closely inspect all candy before allowing children to eat it. Discard any unwrapped treats from a stranger. If in doubt, throw it out.

For more details visit http://www.fire.ca.gov/communications/communications_firesafety_halloween 

Visit http://www.SERVPROelkgrovelaguna.com/fire-smoke-damage-restoration to find out how SERVPRO can help you during a fire emergency. 

Commercial water or fire damage? SERVPRO can help. #heretohelp

8/24/2018 (Permalink)

Water or fire damage on your commercial property is serious. SERVPRO of Elk Grove / Laguna is here to help you. 

Commercial Building Restoration Services

We are available 24 hours a day to get your Elk Grove business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Cleaning Services
• Commercial Storm and Major Events

About SERVPRO of Elk Grove / Laguna

SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Visit our crew page.

For more information on our company click here.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials 

Elk Grove / Laguna Residents: We Specialize in Flooded Basement Cleanup and Restoration!

8/24/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Elk Grove or Laguna basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today – 916-525-1241

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Elk Grove / Laguna and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

About SERVPRO of Elk Grove / Laguna

SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Visit our crew page.

For more information on our company click here.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

For Immediate Service in Elk Grove / Laguna, Call SERVPRO

8/24/2018 (Permalink)

fire restoration fire damage

SERVPRO of Elk Grove / Laguna provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Elk Grove. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 916-525-1241

Residential Services

Whether your Elk Grove needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Elk Grove or Laguna commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.

• Commercial Water Damage Restoration

• Commercial Fire Damage Restoration

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials 

SERVPRO Elk Grove / Laguna 24 Hour Emergency Water Damage Service

8/7/2018 (Permalink)

SERVPRO of Elk Grove / Laguna is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – SERVPRO Elk Grove / Laguna 916-525-1241

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Elk Grove / Laguna has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Elk Grove / Laguna

SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Visit our crew page.

For more information on our company click here.

Restoring Your Elk Grove or Laguna Commercial Property After A Water Damage Event

8/1/2018 (Permalink)

Flooding and water damage events at Elk Grove commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Elk Grove / Laguna

SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Need more information? Follow us online:

https://www.facebook.com/SERVPROelkgrovelaguna/ 

Need help today? Call us at 916-525-1241

#SERVPRO #SERVPROElkgroveLaguna

Did you discover mold in your Elk Grove home or business?

7/15/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO Elk Grove / Laguna 916-525-1241

Did you find mold in your Laguna or Elk Grove home? SERVPRO of Elk Grove / Laguna can help.

7/15/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO Elk Grove / Laguna 916-525-1241

Things to do to Your House Before Leaving for Vacation

6/26/2018 (Permalink)

With summer in full swing, everyone is now leaving their homes for a few days and vacationing. Before you leave for vacation, you should never leave your home as is. Taking caution in order to make sure your house does not catch fire or flood while you are gone is extremely important. Here are a few tips on what you should do to your home before leaving to make sure when you return it looks just like it did before you left!

Turn off your water supply

Leaks can happen whether you are home or not. However, the last thing you want to come home to after you have been on vacation is a flooded house. Turning off your water supply should prevent any leaks in your home. 

Unplug all electronics

Plugged in electronics can lead to an electrical fire. Not only will unplugging your electronics prevent your home from catching fire, but it will also allow you to save on your electrical bill. 

Adjust your thermostat

Adjusting your thermostat a few degrees higher than normal will also allow you to save on your electricity bill. Only adjusting it, and not turning it completely off, will allow the air to still circulate regulating the mold and humidity in your home. 

Clean out your fridge

Throw away all food that might expire while you are away. You do not want to come home to mold or an odor in your fridge from expired food. 

Take out the trash

Taking out the trash before you leave will also prevent an odor in your home when you return. Not taking out your trash could also lead to bugs coming in your home.

Turn off your gas

To prevent any possible gas leaks, which can lead to your home catching fire, turn off your gas before leaving. 

Check your smoke detectors

Take precaution and check your smoke detectors just in case a fire does start in your home while you are away. One of the worst things that can happen while you are not home is your house catching fire and no one knowing because your smoke detectors do not work.

Lock all doors and windows

One of the most essential steps for you to complete before leaving for vacation is locking all your doors and windows. Coming home to your home being broken into would ruin your vacation. Keep your house safe by ensuring everything is locked before you leave. 

Credit: #SERVPRO of West Greenville County’s blog 

Things to do to Your House Before Leaving for Vacation

6/26/2018 (Permalink)

With summer in full swing, everyone is now leaving their homes for a few days and vacationing. Before you leave for vacation, you should never leave your home as is. Taking caution in order to make sure your house does not catch fire or flood while you are gone is extremely important. Here are a few tips on what you should do to your home before leaving to make sure when you return it looks just like it did before you left!

Turn off your water supply

Leaks can happen whether you are home or not. However, the last thing you want to come home to after you have been on vacation is a flooded house. Turning off your water supply should prevent any leaks in your home. 

Unplug all electronics

Plugged in electronics can lead to an electrical fire. Not only will unplugging your electronics prevent your home from catching fire, but it will also allow you to save on your electrical bill. 

Adjust your thermostat

Adjusting your thermostat a few degrees higher than normal will also allow you to save on your electricity bill. Only adjusting it, and not turning it completely off, will allow the air to still circulate regulating the mold and humidity in your home. 

Clean out your fridge

Throw away all food that might expire while you are away. You do not want to come home to mold or an odor in your fridge from expired food. 

Take out the trash

Taking out the trash before you leave will also prevent an odor in your home when you return. Not taking out your trash could also lead to bugs coming in your home.

Turn off your gas

To prevent any possible gas leaks, which can lead to your home catching fire, turn off your gas before leaving. 

Check your smoke detectors

Take precaution and check your smoke detectors just in case a fire does start in your home while you are away. One of the worst things that can happen while you are not home is your house catching fire and no one knowing because your smoke detectors do not work.

Lock all doors and windows

One of the most essential steps for you to complete before leaving for vacation is locking all your doors and windows. Coming home to your home being broken into would ruin your vacation. Keep your house safe by ensuring everything is locked before you leave. 

Credit: #SERVPRO of West Greenville County’s blog 

Understanding the Timeline of Water Damage

5/7/2018 (Permalink)

Heavy rains and flooding can be invasive.

Understanding the Timeline of Water Damage

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Elk Grove / Laguna provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Elk Grove / Laguna arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 SERVPRO Elk Grove / Laguna  916-525-1241

Here is a Typical Timeline for Water Damage: 

Within Minutes:

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

 More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Elk Grove / Laguna

SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Follow us on Facebook 

https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Creating a Wildfire Action Plan

4/23/2018 (Permalink)

Wildfires can threaten your home. Be prepared.

• A designated emergency meeting location outside the fire or hazard area. This is critical to determine who has safely evacuated from the affected area.
• Several different escape routes from your home and community. Practice these often so everyone in your family is familiar in case of emergency.
• Have an evacuation plan for pets and large animals such as horses and other livestock.
• A Family Communication Plan that designates an out-of-area friend or relative as a point of contact to act as a single source of communication among family members in case of separation. (It is easier to call or message one person and let them contact others than to try and call everyone when phone, cell, and internet systems can be overloaded or limited during a disaster.)

• Have fire extinguishers on hand and train your family how to use them (check expiration dates regularly).
• Ensure that your family knows where your gas, electric, and water main shut-off controls are located and how to safely shut them down in an emergency.
• Assemble an Emergency Supply Kit for each person, as recommended by the American Red Cross. (See next section for details.)
• Maintain a list of emergency contact numbers posted near your phone and in your emergency supply kit.
• Keep an extra Emergency Supply Kit in your car in case you cannot get to your home because of fire or other emergency.
• Have a portable radio or scanner so you can stay updated on the fire.
• Tell your neighbors about Ready, Set, Go! and your Wildfire Action Plan.

To find out more visit: http://www.readyforwildfire.org/Wildfire-Action-Plan/

If you have suffered from a wildfire and need fire damage restoration, SERVPRO of Elk Grove / Laguna is here to help. Call us 24 hours as day at 916-525-1241 or visit our website for more information on all our services: 

http://www.SERVPROelkgrovelaguna.com/

5 Quick Tips to Prepare for Water Damage

4/18/2018 (Permalink)

Water damage can happen at any time. It is always good to be prepared.

Water damage at home or in your place of business does not need to be a traumatic experience. Consider these 5 tips to better prepare.

1. Look up your insurance coverage. Most renter’s or homeowners insurance policies don’t cover flooding, or even a sewer backup. Find out what coverage you have.
2. Keep a record of all of your belongings. Take photos and keep copies of a receipt or other documents for the more valuable items. Store a copy of these records online or at another location. If you do experience water damage, it can be easy to forget about certain items.
3. Take steps to limit the risk of water damage within your home by checking pipes frequently and paying attention to any indicators of water damage, such as dripping sounds in the walls, dark spots on the ceiling, or significant change in your water bill.
4. Set up your home so that it is less at risk of damage from heavy rains or flooding by ensuring that your roof is sound. Make sure there are no cracks in the foundation. Check that the landscaping around your home is sloped to direct water away from your foundation, rather than toward it.
5. Find an expert you can count on. Water damage can be overwhelming, and you don’t want to be desperately searching for a water restoration expert at 3 AM when the pipes break.

About SERVPRO of Elk Grove / Laguna

SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Spring Cleaning Guide

3/1/2018 (Permalink)

spring cleaning, cleaning the floors

Welcome to spring! It is that time of year where everything is in bloom. It is time to open the windows and let the fresh air in. Spring often brings a new list of household chores to get done before summer arrives. Is your household chore list overwhelming?

Here are some great tips on how to clean your home in four easy steps: 

1. Plan projects room by room
2. Prioritize by importance
3. Declutter you home
4. Clean and organize as you go

For a complete look and expanded tips visit: http://www.budgetdumpster.com/blog/spring-clean-home-4-easy-steps

Need a little more than spring cleaning in your home? Did you recently uncover a larger problem like water damage or mold?

Call SERVPRO of Elk Grove / Laguna 916-525-1241. We will come out and give you an estimate.

Visit http://www.SERVPROelkgrovelaguna.com for details on our services.

Need a Sandbag? Learn How to Fill it Correctly.

1/1/2018 (Permalink)

Major storms are hitting California. Sandbags can help keep floodwaters out of your home and property.

However, do you know how to correctly fill a sandbag? The recent storms in Northern California have many scrambling to get the sandbags ready.

Watch this quick video for tips:
https://youtu.be/4jN85pz9J9k

Preparing for a large storm is important. However, if your home has already been damaged by floods or other water, please contact SERVPRO of Elk Grove / Laguna at 916-525-1241.  Our service teams are on call and ready to help you in your time of need 24 hours a day and 7 days a week.

About SERVPRO of Elk Grove / Laguna
SERVPRO of Elk Grove / Laguna specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Need Some Organization? 5 New Year’s Resolutions for your Home

12/20/2017 (Permalink)

It is that time of year…resolutions! Are you feeling the need to do get organized around the house? Biting off small projects around the home is a great way to feel accomplished. Each small project you finish can lead to another productive project. 

Take a look at some of these great ideas from HGTV.

5 New Year’s Resolutions for your Home:

1) Streamline the stuff

One of the best and least expensive ways to feel better about your home is to clear it of clutter.

Each year most of us acquire a mountain of stuff. Without some regular purging, cabinets and drawers get jam-packed and it becomes hard to find the things you use and enjoy the most. (All that clutter also makes your house look dated and dirty, designers say.)

This year resolve to go room-by-room periodically clearing anything that you don't use, wear or love and donate it to charity. After that, think twice about what you bring in, says Antoinette Nue, an Atlanta consultant who specializes in helping people simplify and go green.

"Fill your home with the things that raise your energy level and make you feel good, and get rid of the things that drain your energy or are broken," she says.

Stash useful (but not beautiful) items such as DVDs, remotes and those kicked-off shoes in simple woven baskets. Group similar items together on sleek trays, says Stuart McCormick, a designer with Liz Levin Interiors in Washington D.C.

Clear your counters of everything you don't use on a daily basis. And get ready to breathe a little easier in your own home.  

2) Make it safe and sound

Your home may be beautiful, but is it safe? There are a few things that every homeowner should do to ensure that they're not living with a potential health hazard or fire risk. 

First, check your house for radon. This colorless, odorless gas causes about 21,000 lung cancer deaths each year from the radioactive particles it traps in your lungs as you breathe, according to the U.S. Environmental Protection Agency. One in every fifteen homes has elevated levels. And with test kits costing as little as $20 at your local hardware store, there's no reason not to get right on that. 

While we're on the subject of deadly gas, make sure you install a carbon monoxide detector on every bedroom floor in addition to fire detectors. If a chimney flue or furnace vent gets blocked or leaks, carbon monoxide could back up in your house and kill you. Like a radon test, this is a small investment — $40 or more — for such an important safeguard. 

Watch out for dryer lint. We know you clean the little trap inside the door, but most people neglect to clean the vents and ducts behind the dryer. Lint may seem innocent, but it's highly combustible, according to the U.S. Fire Administration, accounting for more than 15,000 building fires a year.

Make sure your house can breathe. Hickory Hills, Ill. home inspector Jack McGraw is always surprised at how many people's bathrooms and attics aren't vented to the outside (or the vents are covered over with shingles.) This makes you a prime candidate for mold.

And if you're considering a remodel — and your home was last built or remodeled before 1978 — consider testing for lead paint and asbestos flooring. It will have to handled properly during removal, or particles can be released into the air for you to ingest.

3) Shrink your bills (and your carbon footprint in the process)

When people think of going green, they often think it takes solar panels or a hybrid car to make a difference.

Not so, says Bob Schildgen, who writes the "Hey Mr. Green" column for Sierra magazine. It just takes a little old-fashioned common sense.

The best place to start is by cutting your energy usage in your home:

• Remember your mom's advice and switch off the lights when you leave a room.
• Turn off your air conditioner when you leave the house and dial your heater down to 55 degrees at night.
• Install compact fluorescent bulbs and low-flow showerheads.
• Try drying some of your clothes on the line and wait for the dishwasher or washing machine to be full before you run them.
• Turn off your power strips and/or set your home computer to revert to sleep mode when not in use.
• Water your yard less. Put in drought-tolerant landscaping if necessary.
• Give composting a try. Your garden will thank you.

4) Work out a weekly system for keeping your house clean

Cleaning with Scrub Brush

Here are a few tips for keeping the mess under control from Jeff Campbell, author of the book Speed Cleaning and owner of the Clean Team housekeeping service in San Francisco.

Daily: Dishes go in the dishwasher every night - no excuses! Dirty clothes go in the hamper and jackets or clean clothes are hung in the closet. Bring everything back to its assigned place.

Weekly: Clean your entire house, using these tips:

• Keep all of your cleaners, as well as rubber gloves and spare cleaning cloths - in a portable carryall that moves with you from room to room.
• Stash cleaning implements such as a toothbrush, scraper, sponge, a few cleaning cloths and plastic bags in a builder's apron that you wear when you clean. Hook your glass cleaner and all-purpose cleaning spray on the loops to keep your hands free as you work around the room clockwise, cleaning from high (cabinets) to low (floors.)
• Focus on one type of cleaning at a time. It's faster, Campbell says. Wipe down fingerprints on all of the cabinets, for instance, before moving on to spraying and wiping counters. Then move on to windows and mirrors and appliances. Once that's done move on to sweeping and then mopping floors.
• For optimum efficiency, enlist the help of your family. If you can, divide the jobs among at least three parties: One of you can do the dusting/vacuuming and changing beds, the other can do the bathroom cleanup, leaving only the kitchen and trash emptying for you to handle. The upside? You can get the whole house done in 45 minutes, Campbell says, leaving more time on the weekends for the park or the movies.

5) Get your place ready for entertaining

Each year most of us vow to spend more time with family and friends. To make you feel like inviting people in, why not give the areas you entertain in a little update?

You don't have go for broke here and invest in a new kitchen remodel. All it takes to get a fresh new look is a little bit of rearranging and a few updates says designer McCormick.

One easy update that makes your home seem more "finished" is the addition of plants, she says.

"They bring in new energy and help clean the air," she says. "And it's a great way to decorate if you're on a budget."

A couple of dramatic presentations like a large flowering agapanthus or potted palm in a bright ceramic planter that complements your existing color scheme will do the trick.

Pulling out a new accent color from your existing decor can make the whole room seem fresh. Pick an underused color in the room and add more of it in the form of a new pillow or throw to update your look, McCormick advises. A colorful rug or runner can also help anchor your space. 

Lastly, take some time to rearrange your furniture so it is oriented in conversation groups and not just facing the television. That just might up for chances for real conversation and connection in the New Year.

For more details visit: http://www.hgtv.com/design/decorating/clean-and-organize/5-new-years-resolutions-for-your-home

For more details on how SERVPRO of Elk Grove / Laguna can help you visit:  http://www.SERVPROelkgrovelaguna.com

Have Your Prepared Your Business for a Disaster?

10/4/2017 (Permalink)

We often prepare for disasters at home, but is your business prepared for an emergency? The Small Business Administration’s website has suggestions for disaster preparedness and recovery.

SBA's Disaster Preparedness and Recovery Plan

To view the complete Disaster Preparedness and Recovery Plan, please click here.

Executive Summary

At no time do communities, small businesses, and individuals more need access to the Small Business Administration’s (SBA’s) “3 C’s” of capital, counseling, and contracts more than in the wake of disaster.  SBA’s Disaster Preparedness and Recovery Plan (DPRP) ensures that all available agency resources are both provided and integrated into the federal government’s overall support to disaster survivors.

Recovery Cycle:  When focused on recovery, the 3 C’s are sequenced as capital, contracts, counseling, and capital again.  SBA’s immediate effort begins with the deployment of Disaster Assistance staff from one of its two Field Operations Centers (FOCs) to make disaster loans available to homeowners, renters, businesses of all sizes, and private nonprofits.  These physical and economic injury disaster loans are critical to repairing damage and sustaining cash flow in a community.  Almost as quickly, the Office of Government Contracting and Business Development (GCBD), often in concert with the local District Office, reaches out to other federal agencies to offer waivers and other contracting flexibilities to ensure the engagement of small businesses – especially ones in impacted communities – in the process of rebuilding and recovering.  Through counseling and technical assistance, small businesses are able to adjust their plans to account for the “new normal” after a disaster.  Ultimately, this is at the heart of successful recovery:  Small businesses, in combination, are sometimes the local economic engine, but they are almost always critical to a community’s character.  The recovery process can be said to have resolved into the business cycle when the final steps in small business recovery are financed with SBA Offices of Capital Access (OCA) and Investment and Innovation (OII) programs investing in that same “new normal.”

For more details visit: https://www.sba.gov/managing-business/running-business/emergency-preparedness/sbas-disaster-preparedness-and-recovery-plan 

SERVPRO of Elk Grove / Laguna is here to help you during your business' disaster. Call 916-525-1241 24/7 for our help!

Visit our crew page.

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

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Moisture and Mold Prevention and Control Tips from SERVPRO Elk Grove / Laguna

10/4/2017 (Permalink)

Did you find something that looks like mold in your home or business?  Let SERVPRO of Elk Grove / Laguna ease your mind and take care of the problem. Call us at 916-525-1241 for 24/7 emergency service.

The US EPA provides many details on their website around mold and moisture. 

Take a look at some of their tips:

• When water leaks or spills occur indoors - act quickly. If wet or damp materials or areas are dried 24-48 hours after a leak or spill happens, in most cases mold will not grow.
• Clean and repair roof gutters regularly.
• Make sure the ground slopes away from the building foundation, so that water does not enter or collect around the foundation.
• Keep air conditioning drip pans clean and the drain lines unobstructed and flowing properly.
• Keep indoor humidity low. If possible, keep indoor humidity below 60 percent (ideally between 30 and 50 percent) relative humidity. Relative humidity can be measured with a moisture or humidity meter, a small, inexpensive ($10-$50) instrument available at many hardware stores.
• If you see condensation or moisture collecting on windows, walls or pipes act quickly to dry the wet surface and reduce the moisture/water source. Condensation can be a sign of high humidity.

Need more information? Visit: https://www.epa.gov/mold/brief-guide-mold-moisture-and-your-home 

Have a mold problem today or just want to read more about how SERVPRO of Elk Grove / Laguna can take care of your mold visit: http://www.SERVPROelkgrovelaguna.com/mold-removal 

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Mold Testing in Your Home or Business – SERVPRO Elk Grove / Laguna

10/4/2017 (Permalink)

Did you find something that looks like mold in your home or business?  Let SERVPRO of Elk Grove / Laguna ease your mind and take care of the problem. Call us at 916-525-1241 for 24/7 emergency service.

Learn a little more about mold testing or sampling from the EPA: 

Is sampling for mold needed? In most cases, if visible mold growth is present, sampling is unnecessary. Since no EPA or other federal limits have been set for mold or mold spores, sampling cannot be used to check a building's compliance with federal mold standards. Surface sampling may be useful to determine if an area has been adequately cleaned or remediated. Sampling for mold should be conducted by professionals who have specific experience in designing mold sampling protocols, sampling methods and interpreting results. Sample analysis should follow analytical methods recommended by the American Industrial Hygiene Association (AIHA), the American Conference of Governmental Industrial Hygienists (ACGIH), or other professional organizations.

Are there federal regulations or standards regarding mold testing?

Standards or Threshold Limit Values (TLVs) for airborne concentrations of mold, or mold spores, have not been set. Currently, there are no EPA regulations or standards for airborne mold contaminants.

For more information on mold visit: https://www.epa.gov/mold/mold-testing-or-sampling

For more details about SERVPRO's services visit: http://www.SERVPROelkgrovelaguna.com/ 

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Are You Ready for a Big Storm to Hit Your Area?

10/4/2017 (Permalink)

When disaster strikes, SERVPRO of Elk Grove / Laguna  is here to help.  We also pulled together some tips courtesy of the CDC:

Good basic personal hygiene and hand washing are critical to help prevent the spread of illness and disease. Clean, safe running water is essential for proper hygiene and hand washing.

Hygiene is especially important in an emergency such as a flood, hurricane, or earthquake, but finding clean, safe running water can sometimes be difficult. The following information will help to ensure good hygiene and hand-washing in the event of an emergency.

Disaster Supplies Kit (Hygiene Supplies)

Before an emergency, make sure you have created a Disaster Supplies Kit.
Hand-washing

Keeping hands clean during an emergency helps prevent the spread of germs. If your tap water is not safe to use, wash your hands with soap and water that has been boiled or disinfected. Follow these steps to make sure you wash your hands properly:

Wet your hands with clean, running water (warm or cold) and apply soap.
Rub your hands together to make a lather and scrub them well; be sure to scrub the backs of your hands, between your fingers, and under your nails.
Continue rubbing your hands for at least 20 seconds. Need a timer? Hum the "Happy Birthday" song from beginning to end twice.
Rinse your hands well under running water.
Dry your hands using a clean towel or air dry them.
A temporary hand washing station can be created by using a large water jug that contains clean water (for example, boiled or disinfected).

Washing hands with soap and water is the best way to reduce the number of germs on them. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol. Alcohol-based hand sanitizers can quickly reduce the number of germs on hands in some situations, but sanitizers do not eliminate all types of germs.

Hand sanitizers are not effective when hands are visibly dirty.

Wash hands with soap and clean, running water (if available):

Before, during, and after preparing food
Before eating food
After using the toilet
After changing diapers or cleaning up a child who has used the toilet
Before and after caring for someone who is sick
After blowing your nose, coughing, or sneezing
After touching an animal or animal waste
After touching garbage
Before and after treating a cut or wound
Other Hand Hygiene Resources

Food and Water Safety and Hand Hygiene Resources
Handwashing: Clean Hands Save Lives
Do not use contaminated water to wash dishes, brush your teeth, wash and prepare food, or make ice.

Bathing

Bathing after a water-related emergency should only be done with clean, safe water. Listen to local authorities for further instructions. Sometimes water that is not safe to drink can be used for bathing.

Dental Hygiene

Brushing your teeth after a water-related emergency should only be done with clean, safe water. Listen to local authorities to find out if tap water is safe to use.
Visit the Safe Drinking Water for Personal Use page for more information about making your water safe for brushing your teeth.
You may visit CDC's Oral Health Web site for complete dental hygiene information.
Wound Care

Keeping wounds clean and covered is crucial during an emergency. If you have open cuts or sores, keep them as clean as possible by washing well with soap and clean, safe water to control infection. If a wound develops redness, swelling, or drainage, seek immediate medical attention.

When providing first aid for a wound, clean hands can help prevent infection (see Handwashing on this page). Visit Emergency Wound Care After a Natural Disaster to find complete information on caring for wounds.

Healthcare professionals should visit Emergency Wound Management for Healthcare Professionals and Management of Vibrio vulnificus Wound Infections After a Disaster.

For complete details visit: https://www.cdc.gov/disasters/floods/sanitation.html 

For more details about SERVPRO's services visit: http://www.SERVPROelkgrovelaguna.com/ 

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

Is It Time to Test Your Business for a Disaster?

10/4/2017 (Permalink)

Disasters can wreck havocs on our homes and businesses. Testing your business system can ensure you are ready for a disaster large or small. On Preparemybusiness.org you can find suggestions and details around business continuity planning.

Testing is a critical component of business continuity planning. If your systems went down, how long would it take to get them up and running again, and what would be required to achieve that goal? Where are the gaps in your recovery plan and how can you close those gaps before a disaster strikes?

Testing your continuity plan is the best way to ensure that your business will remain in operation no matter what, or that it can be quickly restored under any circumstances. For many companies, testing is necessary for meeting compliance requirements.

Through testing, you will reduce both recovery time and risks, ultimately protecting your business and the employees and customers who rely on you.

What to test?

You should test all critical functions, particularly those that would be most vulnerable during an attack or disaster. This includes servers, PCs/workstations, network/Internet, building security, phones/communications, supply chain, workflow/staff procedures. Some managers phase their testing procedures, for instance, running a data recovery test one month and network/Internet recovery another month.

Where to test?

Testing can be done in one of three places: at your facility, at your backup center, or at an offsite testing site. You can choose to do a table-top-meeting-style run through or a full-scale hands-on test, using canned or live data.

How often to test?

We recommend that you do a full-scale test annually for a wide range of critical functions, including electricity, water, gas, facilities/spacing, staffing, technology, telecommunications and more. A full-scale test will help ensure that your business not only survive but thrive in any unexpected situation.

Who should participate?

A testing team should include all the people on your disaster recovery team or who are in charge of critical areas within the company. These should include, but not be limited to Facilities manager, IT tech, HR manager, senior management, brand management, third-party support and a sampling of critical clients.

Recovering from a disaster, call SERVPRO of Elk Grove / Laguna at 916-525-1241 24 hours a day, 7 days a week. We are here to help.

For more details about preparing your business, visit: http://www.preparemybusiness.org.

For more details about SERVPRO's services visit: http://www.SERVPROelkgrovelaguna.com/ 

SERVPRO of Elk Grove / Laguna is here to take care of you – call 916-525-1241. Follow us on Facebook https://www.facebook.com/SERVPROelkgrovelaguna/ and online http://www.SERVPROelkgrovelaguna.com.

Read what our customers are saying: http://www.SERVPROelkgrovelaguna.com/testimonials

What is the True Cost of Flood? Water Damage is Costly.

10/4/2017 (Permalink)

Understanding Your Flood Risk is Vital in Preparation. 

Do you understand your true flood risk? Are you and your family prepared? On FloodSmart.gov you can find information to prepare you including the cost of flooding.  It only takes a few inches of water to cause major damage to your home and its contents. Use the online tool to show you what a flood does to your home and what it could cost, inch by inch.

Preparing for a flood is vital. Guard your home and businesses. 

For more information on the true cost of a flood visit: https://www.floodsmart.gov/floodsmart/pages/flooding_flood_risks/the_cost_of_flooding.jsp